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1996-04-13
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{IBM SMOOTHSTART: A CONSISTENT ARCHITECTURE FOR INSTALLING YOUR}
{IBM SOLUTION}
March 12, 1996
IBM SmoothStart services are a complementary set of installation
and training start-up services designed to accelerate productive
use of your customers' IBM solutions. The following activities
are included in these services:
o Project management
o Installation planning
o Hardware installation and configuration
o Software installation
o Software configuration
o SmoothStart configuration record
o SmoothStart installation record
o Training.
For details regarding the IBM SmoothStart architecture, refer to
IBM Services Announcement 696-007, dated March 12, 1996. For
specific information regarding SmoothStart services announced
today for the IBM Software Servers, refer to IBM Services Announcement
696-006, dated March 12, 1996.
Note: An AVAILSVC INEWS, dated March 7, 1996, entitled AVAILABILITY
SERVICES SOFTWARE ANNOUNCEMENT REVIEW, invites you to a teleconference
to help you understand the scope and content of the IBM SmoothStart
architecture as well as the SmoothStart services announced today.
Contact Express Services Marketing at 1-800-IBM-4YOU with any
questions.