Info-Mac 3/Info_Mac_1994-01.iso/Periodical/TidBITs/TidBITS#197

Text File | 1993-12-31 | 29KB | 619 lines

TidBITS#197/11-Oct-93
=====================

Apple throws more software into the pot with LaserWriter 8.1.1
   and the System Update 2.0.1, the latter of which replaces the
   Hardware System Update 1.0 and 2.0, and of course with the
   release of System 7 Pro, which includes PowerTalk, AppleScript,
   and QuickTime. Dale Southard reviews the PSI PowerModem IV,
   Akimbo updates FullWrite, we look at some Newton synonyms, and
   I announce the creation of ftp.tidbits.com, although you may
   still have to use the IP number.

This issue of TidBITS sponsored in part by:
* APS Technologies -- 800/443-4199 -- [e-mail]
   Makers of hard drives, tape drives, memory, and accessories.
   For APS price lists, email: [e-mail] <----- new

Copyright 1990-1993 Adam & Tonya Engst. Details at end of issue.
   Automated info: <[e-mail]> Comments: <[e-mail]>
   --------------------------------------------------------------

Topics:
    MailBITS/11-Oct-93
    Internet Starter Kit News
    System 7 Pro Ships
    Yet Another System Update
    Newton Synonyms
    PSI PowerModem IV
    Reviews/11-Oct-93

[Archived as /info-mac/per/tb/tidbits-197.etx; 29K]


MailBITS/11-Oct-93
------------------
  I took it on the chin last week for my comment that the overseas
  upgrade phone number for the Newton wouldn't be that useful
  because the Newton only understands English, thus implying that
  people speak English only in the U.S. Whack! My sincere apologies
  to every one of my net friends overseas with whom I somehow manage
  to communicate in email despite the massive language gap between
  American English and the less, or at least differently, corrupt
  versions of the English language. Needless to say, I had nothing
  of sort in mind - I was merely trying to point out a limitation of
  the Newton that applies to many TidBITS readers (multi-lingual
  folk that you are), but hasn't been mentioned much in the industry
  press.

  Apple can't avoid the blame entirely either, as Nick Rothwell
  <[e-mail]> noted: "The fact that English is
  spoken in other countries does seem to be a point that Apple
  repeatedly ignores in all its marketing and service provisions.
  Since Apple U.K. in particular seems incapable of selling new
  Macintosh models even to a buying public that actually wants to
  buy them, I don't see it managing to sell Newtons to a market that
  isn't convinced of their usefulness. Accordingly, I agree that the
  number of overseas Newton users is now probably low and will
  remain so for the foreseeable future."


**FullWrite** has been upgraded by Akimbo Systems, the company
  that rescued the popular word processor from the depths of Borland
  after Borland purchased Ashton-Tate. The upgrade to FullWrite 1.7
  fixes an incompatibility with the 68040 processor cache and a
  problem with System 7 that caused the Set Margins dialog to
  disappear. FullWrite 1.7 is available free to users of FullWrite
  1.5 or higher and costs $20 for users of other versions, although
  if you later upgrade to FullWrite 2.0 (scheduled for early 1994)
  that $20 will be removed from the $99 upgrade price. Akimbo
  charges a $7.50 shipping and handling fee. If you use FullWrite
  1.5s, an updater application is available on America Online and
  will be on CompuServe soon. No word on Internet availability yet.
  Akimbo Systems -- 800-375-6515 -- 617-776-5500 --
  [e-mail]


**Tom Phoenix** <[e-mail]> writes:
  My coworker and I tried to install the LaserWriter 8.0 software
  downloaded from CompuServe. Halfway through the install we got an
  ominous error alert reading, "Decompressor Atom has Expired."

  The fine print on the alert box read, "c1992 Glen Canyon Software,
  Inc." That made us wonder: Have Apple's programmers forgotten to
  pay their shareware fees?

  So we called Apple's help line at 800/SOS-APPL, and were told that
  we could install successfully by setting the system clock back to
  a date before 01-Oct-93, installing, and then setting the clock
  forward again. The tech support person wouldn't commit Apple to an
  actual bug fix but did say that the programmers are aware of it.

  [Of course, now that LaserWriter 8.1.1 is available online,
  including from <ftp.apple.com> in:

    /dts/mac/sys.soft/imaging/laserwriter.8.1

  it's a bit less of a big deal. LaserWriter 8.1.1 supposedly fixes
  a number of problems that people had experienced with LaserWriter
  8.0. However, early reports from the nets indicate that
  LaserWriter 8.1.1 hasn't fixed as much as it claims, and numerous
  problems still exist. Even the Read Me file includes a hefty list
  of known problems. I recommend that you keep older versions of the
  LaserWriter driver around - I had to switch back to 7.2 last week
  when I wanted to print an envelope from Panorama II 2.06. -Adam]


**Pro Conflicts** -- Early reports indicate that some software
  compatible with System 7.1 may not work properly with System 7 Pro
  (see article below), and that some older software may need to be
  upgraded to the current version. Before leaping into System 7 Pro,
  which isn't exactly critical, make sure you're not running
  anything that will cause conflicts.

  Pythaeus tells us that you'll need to use Gatekeeper 1.2.8,
  released earlier this year; Now Toolbox 4.0.1p; Silverlining 5.28;
  AutoDoubler 2.0.2 (to be safest, turn off the DD icon brand); and
  After Dark 2.0x, though some modules, including Rain and Boris,
  might not work. The various publishers of these utilities should
  be contacted for information. (Gatekeeper is freely available on a
  variety of FTP archives such as <sumex-aim.stanford.edu> and other
  online services, and there's a free After Dark Updater utility
  floating around.)

  Also, current versions of BeHierarchic, Super Boomerang, More Disk
  Space, HAM, and Double Trouble are reportedly incompatible with
  System 7 Pro, and need to be updated by their publishers, whom you
  should contact for the latest information.


Internet Starter Kit News
-------------------------
  I've been hearing that people have had trouble finding my book in
  bookstores, which irks me since all I can do to help is to suggest
  that you explain to the bookstore why they should carry it and ask
  them to order a few copies from Hayden. And of course, if all else
  fails, you can order directly using the information in TidBITS
  #195_ or via <[e-mail]>.


Packing Slips
  A number of people who ordered direct have noticed that their
  packing slips list the full price of the book, $29.95, and not the
  discount from ordering direct. Don't worry, you should still be
  charged the right price on your credit card bill (and if not,
  complain to Hayden fast!). The reason, as it was explained to me,
  is that sometimes customers order books through bookstores, but
  have them shipped directly from the publisher. Since the customer
  has already paid the bookstore the marked up price, the bookstores
  don't want the packing slips to show the much lower price they pay
  for the book, since it would confuse and irritate customers. Thus,
  the publishers simply print the list price on the packing slip.
  Sorry for any confusion.


ftp.tidbits.com
  The first comments I've gotten back from readers of the book have
  been extremely positive, although most of them wonder about an
  aspect of the book I haven't yet mentioned here. In conjunction
  with Northwest Nexus, the Seattle-area provider that offers flat-
  rate SLIP accounts for $22.50 per month for readers of the book
  (plus a $20 signup fee, although the first two weeks are free),
  I've set up a public FTP site. Called <ftp.tidbits.com>, this site
  currently holds over 25 MB of freeware and shareware software
  related to connecting a Macintosh to the Internet. I think I
  uploaded everything that I talk about in the book, and I know I
  uploaded a number of packages that have been released or updated
  since then as well. Eventually, I'll upload all the issues of
  TidBITS, and perhaps start a directory for programs I mention in
  articles.

  Unfortunately, this FTP site isn't a huge one that supports
  hundreds of users at one time. In fact, I think it's limited to 12
  simultaneous users, although I'm talking with the Northwest Nexus
  folks about adding Gopher support to increase access.

  The reason people have written to me about the site is that its
  name is still propagating, so your nameserver may not know about
  it yet. If that's the case, use the IP number, <192.135.191.2>.
  Once you connect, look for files in the directory:

    /pub/tidbits

  I hope you find the site useful, and if you come across a file
  that isn't present or a new version of something, send me email
  letting me know where I can retrieve the missing file, and I'll
  upload it.


International Distributors
  A number of people overseas have asked for details about
  international distributors and prices and whatnot, and since I
  know literally nothing about this topic, Hayden whipped up this
  list for me. I believe the offer they're talking about is the
  discount for ordering direct with the magic code of 310D, but if
  you have any questions, you'll have to ask Hayden, not me.

* CANADA
    Prentice Hall Canada
    1870 Birchmount Road
    Scarborough, Ontario M1P 2J7
    Canada
    Tel:    [phone] (in Ontario region)
            1-800-567-3800 (rest of Canada)
    Fax:    [phone]
    [Offer as stated; list price is $37.95]

* AUSTRALIA, NEW ZEALAND, FIJI, PAPUA-NEW GUINEA
    Prentice Hall Australia
    7 Grosvenor Place
    Brookvale, New South Wales 2100
    Australia
    Tel:    [phone]
    Fax:    [phone]
    [Offer in Australia as follows: Price $A 49.95 10% discount
     off of this list, no shipping charges. All orders to the
     attention of Barbara Honor.]

* UNITED KINGDOM, EUROPE, MIDDLE EAST, AFRICA (except South Africa)
    Prentice Hall International - UK
    Campus 400, Maylands Avenue
    Hemel Hempstead
    Hertfordshire HP2 7EZ England
    United Kingdom
    Tel:    [phone]
    Fax:    [phone]
    MCI E-mail ID:  536-2875  ATTN: Mike Walford
    [Offer in above countries as follows: Price = 18.50 pounds
     Sterling. Will only accept Credit Card or Payment in Advance
     orders. All moneys to be in pounds Sterling.]

* ASIA/PACIFIC
    Prentice Hall Singapore
    Alexandra Distripark
    Block #4, #04-31
    Pasir Panjang Road
    Singapore 0511
    Tel:    [phone]
    Fax:    [phone]
    E-Mail: GHadi/548-2919
    [Offer as stated, list price unknown.]


System 7 Pro Ships
------------------
  by Mark H. Anbinder, News Editor -- [e-mail]
     Technical Support Coordinator, BAKA Computers

  It's a little less than a year since Apple split Macintosh system
  software users into two groups, and they've done it again. Apple
  released System 7.1 last October with a new policy requiring users
  to purchase an upgrade, unless they received the software with a
  new Macintosh, thus ending their long history of free upgrades for
  existing users. This time Apple has decided to support two
  separate levels of System software: a standard version which will
  still be called "System 7," and a more fully-featured version
  dubbed "System 7 Pro."

  System 7 Pro consists of System 7.1.1 and QuickTime 1.6.1, plus
  AppleScript 1.0 and PowerTalk 1.0, each of which adds new
  technology to Apple's operating system. Finder 7.1.3 and System
  7.1.1, which ship with System 7 Pro, exist solely to provide
  compatibility with AppleScript and PowerTalk, and according to
  Apple include no other changes.

  Apparently, more than 70 applications already support
  AppleScript's desktop automation capabilities, including Excel,
  FileMaker Pro, PageMaker, and QuarkXPress. Through the use of CE
  Software's QuicKeys, still more applications can be manipulated
  with AppleScript. Meanwhile, more than 35 third-party companies
  have already announced applications that support PowerTalk.
  Examples include personal gateways that link PowerTalk users to
  other messaging services, such as voice, fax, paging, and online
  services; software agents that can be assigned to perform a
  variety of tasks for users automatically; and team-productivity
  applications that create custom workflow solutions, such as
  scheduling, calendaring, and automating approval and document
  reviews.

  Apple believes that most Macintosh users whose computers are on
  LANs or have modems will want to use System 7 Pro, because of its
  automation and network collaboration features. Apple claims that
  about 70 percent of its installed base of eight million System 7
  users fall into this "non-stand-alone" category, since their Macs
  are connected to other computers or communications devices via
  networks or modems.

  "One size fits all" has rarely been true in the computer industry,
  and Apple has recognized this fact by creating a new track for its
  system software to follow. By keeping System 7 and System 7 Pro
  separate, Apple makes it easier for users to leave unneeded
  software off their computers, thus conserving valuable memory,
  hard disk storage space, and processor time. The move also allows
  Apple to raise the bar a few notches and require a higher hardware
  configuration for the new system software than most Macs have
  right out of the box. System 7 Pro requires a minimum of 5 MB of
  RAM (most users will be comfortable with 8 MB or more), and Apple
  recommends 8 MB of RAM on Macs that will run the PowerShare
  Collaboration Servers product.

  This release may further confuse the System software field
  slightly, but as a result fewer end users are likely to be
  confused by their Macs' initial configuration.

  The System 7 Pro Personal Upgrade Kit (item number M0439LL/A)
  should be available soon from Apple dealers and software
  resellers. A $50 mail-in rebate will be offered to customers who
  purchased the System 7.1 Personal Upgrade Kit or System 7.1 Update
  Kit between 15-Aug-93 and 01-Nov-93, and who also purchase the
  System 7 Pro Personal Upgrade Kit between 01-Oct-93 and 15-Nov-93.


Yet Another System Update
-------------------------
  by Mark H. Anbinder, News Editor -- [e-mail]

  The dust still hasn't settled from the recent releases of the
  Hardware System Update 2.0 and the Software Utility Update 1.0,
  but Apple last week released a new collection of patches and
  utilities dubbed "System Update 2.0.1." This collection
  incorporates enhancements from the two previous versions of
  Hardware System Update (1.0 and 2.0) and some further
  enhancements. The new update is for users of System 7.1 and System
  7 Pro.

  Key in the new collection is Apple HD SC Setup version 7.2.2,
  which gives more flexibility for formatting large Apple hard disks
  between 1 GB and 2 GB and provides "significant bug fixes to
  previous HD drivers." Apple also included Disk First Aid 7.2, the
  same version released with the Software Utility Update several
  weeks ago.

  A new PowerBook Control Panel (version 7.1.3) and Express Modem
  software version 1.1.2 enables PowerBook users to use their
  Express Modem with communications software that lacks
  Communications Toolbox (CTB) support. AutoRemounter 1.2, which
  attempts to remount previously mounted network volumes (for
  PowerBooks other than the 100, 140, 145, and 170), significantly
  reduces network traffic compared to version 1.0.

  The collection also improves the way fonts use memory and includes
  System Enabler 131 (version 1.0.3) for the PowerBook 160, 165,
  165c, and 180 to support 12" monitors and improve reliability.

  The software is available on disk for a $10 shipping and handling
  charge to U.S. customers who call 800/769-2775, extension 6717. It
  will be included with System 7 Pro upgrade kits and on the hard
  drives of Macintoshes assembled after this week, and Apple says
  the software will be available for download from America Online,
  CompuServe, and AppleLink. It is currently available on
  <ftp.apple.com> in the directory:

    /dts/mac/sys.soft/7.system.updates


Newton Synonyms
---------------
  Pythaeus and some MessagePad-pioneering readers have passed along
  this list of commands and their synonyms supported by the Newton
  Intelligence system. Many of these aren't documented, though some
  are basic Newton functions. You can always write a command, such
  as "Call Adam," on any Note Pad memo, then tap the Assist button
  to have it executed. (If you do any correcting along the way, you
  must select the command before tapping Assist, but if the
  MessagePad interprets your command correctly on the first try, you
  can tap Assist as soon as it finishes the interpreting.) Of
  course, if you write a command on the memo you wish sent, printed,
  etc., the command will be part of the result! With that in mind,
  try some of the following:


  Written action word -- Result
  -----------------------------
* Call, ring, dial -- Dial a phone number
* Fax, fax it -- Send the item on your screen as a fax (requires a
  Newton fax modem)
* Mail, email, mail this, send this -- Send the item on your
  screen as electronic mail
* Print, print it -- Print the item on your screen to a printer
* Find, find it, look for, search for, locate, locate it -- Search
  for text
* Remember, remind, remind me, to do, don't forget to, don't let
  me forget, don't let me forget to do -- Add a reminder to your to
  do list
* Schedule, meet, meet me, see, talk to -- Add an appointment to
  your calendar
* Breakfast -- 7 AM (optimistic, isn't it?)
* Lunch -- Noon
* Dinner -- 7 PM
* Holiday -- Add day note instead of appointment
* Birthday, bday, b-day, anniversary -- Day note that repeats
  annually
* Time, time in, the time in, what time is it, what time is it in,
  what time, what is the time, what is the time in -- Look up the
  time in another city


PSI PowerModem IV
-----------------
  by Dale Southard Jr. -- [e-mail]

  It wasn't my first choice. That's an odd way to start a review,
  but I was not planing to purchase a PSI modem. I was, though,
  planning to leave on a trip and since at the time the other
  PowerBook modem manufacturer was still promising a release date of
  Real Soon Now [of course, now there are several internal PowerBook
  modems to choose from -Adam], I settled for the PSI PowerModem IV
  (currently about $360 mail order).


Hardware
  The PowerModem IV is a 14,400 bps data, 14,400 bps send/receive
  fax modem with v.32 error correction and v.32bis compression that
  provide a maximum theoretical throughput of 57,600 bps. [Not that
  that ever happens in real life. -Adam] The modem uses the standard
  Hayes AT command set and features auto-negotiation of normal mode
  connections. Normal mode means that the Mac-modem and modem-modem
  communications can occurs at different speeds (asynchronous
  operation). Ideally one can leave the serial port speed alone and
  let the modems automatically negotiate the highest bps rate and
  the best error correction. In my experience it wasn't always that
  simple.

  The modem itself is a single card that installs in the PowerBook
  modem slot. The modem is entirely internal; the only visible sign
  of installation is the modular phone plug on the back panel.
  Installation should be performed by an Apple technician, but if
  you already know how to void your warranty, have fun.


Software
  During my review of the PMIV, the bundled software went through
  several revisions (and should go through another change by the
  time you read this). The things that did not change much are the
  bundled "trial memberships." An America Online membership package
  (with software) is included, as is a CompuServe membership and
  mail-in offers for other services. PSI also includes the required
  CCL files for AppleTalk Remote Access.

  The fax software went through a major revision during this time.
  The modem originally came bundled with FaxSTF. PSI has bought the
  rights to FaxSTF and re-worked the package into FAXcilitate, which
  features an extension that adds a Fax menu to the menubar of all
  applications. All the features of the fax software can be accessed
  through this menu, though access is also possible by running the
  individual programs in the package.

  In day-to-day use I found FAXcilitate's menu easier to use than
  the previous software (which required several different programs
  and command-key sequences). To send a document, just select Fax
  from the Fax menu. FAXcilitate then presents an expanded print
  dialog. The list of fax number entries in the current user
  phonebook appears in a scrolling field on the left. To select a
  destination, drag the desired recipient into a field on the right
  (appropriately marked "Drag Destinations Here!"). If you need to
  send the document to more than one destination, drag the
  additional ones over as well (according to the manual, you can
  enter up to 2,000 destinations, but that seems like overkill). You
  may then send the fax immediately or delay sending to a later time
  or date, which is particularly useful for the PowerBook since I
  often work away from a phone line. Unfortunately, the software
  isn't able to wake the PowerBook (except for the PowerBook 100) to
  send a fax .

  I found the software's performance adequate, though receiving
  faxes in the background did slow the computer slightly. The
  software supports viewing (with multiple magnification levels),
  printing, or forwarding faxes. It also features an OCR engine
  (licensed from Caere) that can translate faxes into editable text
  files. I have mixed feelings about the OCR feature. The results
  were only accurate when the received fax was high resolution,
  which wasn't usually the case. Likewise, smaller point sizes
  tended to reduce the accuracy of the OCR translation. Though it
  might be useful in a pinch, its day-to-day utility seems dubious.

  The modem originally included MicroPhone 1.7 for data
  communication. Beginning on 01-Jun-93, PSI instead bundles
  MacIntercomm Lite (MIL), a large improvement over MicroPhone 1.7.
  MIL supports X, Y, and ZMODEM transfers and features "preemptive"
  multi-tasking so that the transfers can run in the background even
  when running CPU-intensive foreground tasks. It supports terminal
  emulations through VT-102 and has a phonebook that stores the
  numbers, settings, and ten user-definable macros for each service.
  The upgrade to the full version of MacIntercomm (which adds a
  scripting language, VT-220 emulation, and Kermit transfers) costs
  $49. I won't trade in my copy of White Knight for MIL, but I would
  not hesitate to recommend it as someone's first telecom package.


Support
  Technical support was easy to reach via email or toll-free call.
  The staff was always helpful and prompt with replies. When I
  called pretending to be completely ignorant of modems, the tech
  explained several things to try and faxed me a seven-page document
  that walked me through the setup procedures for connecting to
  several of the commercial service providers (AOL, CompuServe
  Information Manager, CompuServe Navigator, Prodigy) and low speed
  modems inside and outside the U.S. I cannot speak highly enough of
  this support, especially since I eventually needed it for real.

  PSI also maintains a customer BBS and ARA server. The ARA server
  contains several files useful to modem users (such as a table
  listing the types of connection adapters required to use a modem
  in other countries).


Overall
  What do I think of the PMIV on the whole? As I said at the
  beginning of this review, the PSI PowerModem IV was not my first
  choice for an internal modem. But at the time my first choice was
  vaporware. So I settled.

  Having now stated my bias, YES, the PSI modem works well in both
  fax and data modes. I am a heavy modem user (three or more hours a
  day) and have experienced little difficulty connecting to modems
  from 300 bps to 14,000 bps, long distance and local. The few
  services I did have difficulties connecting to were older
  modems/muxes. I fixed the problems by manually setting the
  speed/protocol in the modem initialization string. It should be
  noted that I have yet to use a modem that could connect to these
  services 100 percent of the time without modifying the init
  string.

  Fax results have been equally good. Having fax support built in
  proved much more addicting than I planned. I find it convenient to
  type up a quick letter and fax it off when I get near a phone line
  rather than go hunting for a printer, envelope, and stamp. The
  faxes I sent also look much better than ones sent from a regular
  fax machine. In 40 or so sends, I have yet to have a connection
  problem. Receiving faxes works just as well, though I don't get
  many since my PowerBook constitutes a moving target. [I'm jealous
  - I've never had anything but mixed results from fax modems.
  -Adam]


Problems
  What do I dislike? Well, PSI's quality control seems a bit lax. My
  first PMIV was dead on arrival and eventually had to be replaced.
  My first FAXcilitate upgrade came with an incorrect disk. This is
  obviously only anecdotal data, but I can't be the only one that
  these things happen to.

  The documentation could use help. The current documentation is by
  no means bad and is much better than the original documentation.
  It contains an excellent tutorial and installation/configuration
  sections, but falls down in the technical details, not even
  listing the full AT command set. It also fails to mention some of
  the software's features at all, such as what the AnyFax engine is.
  Much of this is addressed by the online documentation included on
  the installation disk, but online documentation isn't a good
  substitute for a printed manual.

  Finally the FaxMenu extension conflicts with any extension or
  control panel that attempts to display the PowerBook's battery
  status in the menubar. I tried three different one; all butted
  heads with FaxMenu. I found no other major extension conflicts,
  but working without a battery icon is a real bummer when working
  away from an outlet.

  All things considered, I would still recommend the PowerModem IV
  to anyone looking for an internal PowerBook modem. It performs
  well and the tech support and bundled software is first rate. PSI
  also seems to be improving the software on an almost weekly basis.
  The only question remaining is will you be happy with "only" data
  and fax when several other manufacturers offer options such as
  cellular connectivity and voice messaging?

  [Yup, I would be. I'm getting more and more into a reality kick,
  in which I continually ask myself, "Will I _really_ use this
  feature?" Too many of these new features will be wonderful for a
  small subset of users, and frills to the rest. On a more serious
  note, I just received a press release from Supra indicating that
  they purchased PSI after the Silicon Valley Bank foreclosed on
  PSI's secured assets. Supra indicated that they would retain the
  PSI name and product line along with core PSI personnel. In other
  words, although the original PSI is gone, customers will
  theoretically see little or no difference now that Supra has taken
  over. -Adam]


Reviews/11-Oct-93
-----------------

* MacWEEK -- 04-Oct-93, Vol. 7, #39
    PageMaker 5.0 -- pg. 1
    RasterOps DuoMate 16sc -- pg. 47

* InfoWorld -- 04-Oct-93, Vol. 15, #40
    On The Road 1.1 -- pg. 124


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Author of The Internet Starter Kit for Macintosh -- [e-mail]