High Voltage Shareware/high1.zip/high1/DIR24/FWKS_OS2.ZIP/FAXWORKS.HLP

OS/2 Help File | 1993-09-13 | 99KB | 2,789 lines

ΓòÉΓòÉΓòÉ 1. Fax Introduction ΓòÉΓòÉΓòÉ

This fax software allows you to create, send, receive and edit fax documents
using a computer and fax hardware.

Complete on-line documentation is available.  Press Ctrl-C for the Table of
Contents.  Press F11 (Alt-F1) for the Index.  Highlight a menu or command and
press F1 for help on that menu or command.

Double-click on highlighted text to see more information:

o Product Description
o System Requirements
o Fax Application Program Information
o Fax Status Window
o Fax Printer Driver Information
o Log Status Codes
o Problems and Errors

After viewing one of these topics, you can press the Esc key to return here.


ΓòÉΓòÉΓòÉ 1.1. Product Description ΓòÉΓòÉΓòÉ

This product provides a complete, "paperless" solution for dealing with fax
documents on OS/2.

It allows you to easily send, receive, view, print and log your fax activity.

It exploits the full power of OS/2 and Presentation Manager, providing
graphical "What You See Is What You Get" paste up and editing of fax documents,
integrated hypertext help, and even a fax printer driver that allows you to
print and send fax documents using your other programs.

It even supports Presentation Manager outline fonts for text operations.  On
IBM OS/2 version 1.3 or later, this includes support for Adobe Type 1 fonts
using the integrated Adobe Type Manager.

Traditional fax software treats a fax machine like a remote printer, and the
ability to manipulate incoming fax documents is so limited that most people
simply print the documents rather than deal with them on the computer.  You
often need to use conventional (paper) fax machine in addition to your fax
board to meet your facsimile needs.

But with this software, you will seldom have to print your fax documents
because you can do everything that you traditionally do with paper fax
documents right in your PM window.  With any fax document, you can read it,
underline key words with your "pen", draw a line to point to an interesting
section, add a comment in the margin, add another memo or figure, add a cover
page, fax the modified document to a colleague, file a copy for future
reference, and if really necessary, send a copy to the printer.

Given the flexible paste up features, you can pull in text documents from your
word processor, copy a chart from your spreadsheet program and insert it in
your fax document, and even move and re-size the chart on your page.  For those
situations where you would traditionally jot a quick note on a piece of paper
and slap it on the fax machine, you can now grab a blank piece of "paper" in
your fax window and type your note directly onto it.  Only now, you can use any
of the Presentation Manager fonts for your note, so they can actually read your
note when it comes out of their fax machine.


ΓòÉΓòÉΓòÉ 1.2. System Requirements ΓòÉΓòÉΓòÉ

You must have the following to use the fax software:

o PC with hard disk
o OS/2 Version 1.3 or 2.0 or later
o compatible fax hardware
o mouse
o minimum of 6 MB of memory is recommended

The software uses Presentation Manager printer drivers for printing fax
documents, and therefore supports any OS/2 supported printer.


ΓòÉΓòÉΓòÉ 2. Fax Application Program Information ΓòÉΓòÉΓòÉ

The fax window is a Presentation Manager window that can be minimized,
maximized to use the full screen, or sized like other Presentation Manager
windows.

When you start the program, the program's workspace is empty.  The Fax New
command creates a new fax document in the workspace.  The Fax Open log and Fax
Open file commands can load existing fax documents into the workspace.

Double-click on a choice for information:

o Turning Pages/Scrolling
o Keys
o Fax Menu
o Edit Menu
o View Menu
o Utilities Menu
o Options Menu
o Help Menu


ΓòÉΓòÉΓòÉ 2.1. Turning Pages & Scrolling ΓòÉΓòÉΓòÉ

A fax document is a set of one or more pages.  One page is displayed at a time.

Scroll bars (or cursor keys) are used to view the current page.  The page stack
area or the PgDn/PgUp keys are used to turn pages.

The next page stack is the pile of page edges under your current page.  When
you turn a page, a previous page stack appears to the left of the next page
stack, showing the edges of the pages that have been turned.

To turn the page, click the left mouse button on the next page stack or press
the PgDn key.  To turn back to the previous page, click the left mouse button
on the previous page stack or press the PgUp key.

You can use the Home and End keys on the keypad to go to the first and last
pages in the document, respectively.  To jump directly to a specified page, use
the View Go to page command.

A blank page, indicated by the dashed page edge, is always available at the end
of the fax document in case you want to append something to the document.  When
on the last page of the fax document, double-click on the next page stack or
press Ctrl+PgDn to append a blank page.

See the Keys section for a summary of keypad commands for turning pages and
scrolling.


ΓòÉΓòÉΓòÉ 2.2. Keys ΓòÉΓòÉΓòÉ

Accelerator keys are provided for some commonly-used commands:

F1        Context-sensitive help
F2        Fax Open log
F3        Fax New
F4        Fax Send
F5        View Refresh to other display

The keypad can be used to scroll the fax window and turn the pages of the fax
document:

Down          Scroll page down
Ctrl+Down     Scroll down one window
Up            Scroll page up
Ctrl+Up       Scroll up one window
Right         Scroll page right
Ctrl+Right    Scroll right one window
Left          Scroll page left
Ctrl+Left     Scroll left one window
PgDn          Go to top of next page
PgUp          Go to top of previous page
Home          Go to top of first page
End           Go to top of last page
Ctrl+End      Same as Ctrl+PgDn
Ctrl+PgDn     When on last page, append a blank page to the end of the document


ΓòÉΓòÉΓòÉ 2.3. Fax Menu ΓòÉΓòÉΓòÉ

The Fax menu contains commands for managing fax documents, including the fax
log (displayed by the Fax Open log command) which tracks all fax activity.

Open log       displays the fax log
New            creates new fax document
Close          closes the fax document
Save           saves fax modifications
Revert         discards modifications
Delete         deletes current fax
Open file      reads fax document from a file
Save file      writes fax document to a file
Send           sends current fax document
Receive        sets receive mode
Print          prints current fax document
Printer setup  selects/configures printer
Exit           terminates the program


ΓòÉΓòÉΓòÉ 2.3.1. Open log ΓòÉΓòÉΓòÉ

Fax Open log displays the fax log, through which you access fax documents that
you have received, sent or edited.  The F2 function key is a shortcut for this
command.

Note:  If the Monitor type field on the Options Settings dialog box is set to
Color, the lines in the log are color-coded.  If you don't have a color
monitor, or if you don't want colored lines in your fax log, set your Monitor
type to Monochrome.

Select a line in the log by clicking it with the left mouse button, then use
the buttons do the following:

Open      Displays the selected fax document. You can also double-click on a
          line to open the fax document.
Edit      Displays information about the selected fax document and lets you
          edit notes and reschedule Spool items.
Resend    Sends the selected fax document again, allowing you to correct the
          phone number and specify a date and time for sending if desired.
Delete    Deletes the log entry and, if no other log entry shares the
          associated fax document, the fax document itself.
Print     Prints the log entry.
Clean     Removes informational log entries (see below).
Cancel    Closes the log display.  Esc key also cancels.

The Open and Edit buttons only make sense when a single log entry is selected,
but you can select multiple log entries for Resend, Delete and Print
operations.

The Clean button removes log entries which probably aren't necessary anymore,
making it easier to identify fax documents which may require your attention.
For example, it may take several attempts to send a fax document, but you
usually care only about the final status.  This selection deletes failing
attempts which were retried but keeps the final result, so you can easily see
whether or not the fax was successfully delivered.  Log entries that don't have
any fax document or cover sheet data, such as errors from "wrong number" calls
to your line when in receive mode, are also deleted.  Log entries are created
for any "dangling" fax documents that are not associated with a log entry.  See
the Utilities Maintain log command for additional tools for manipulating the
log.

The Name field in a log entry provides information to help you identify the fax
document, and you can enter additional Notes using the Edit button.  For a fax
document that you send, the Name field will contain the name and company of the
recipient.  For a fax document that you receive, the Name field may initially
show the fax id (remote id) of the sender's fax machine (if one was provided),
but you can use the Edit button to enter the actual name and company
information.  If the fax id is known from a prior log entry, the name and
company is automatically copied from the last matching log entry.

See the Status Codes section for complete status code information.  Some common
status codes:

Sent      Successfully sent.

Rcvd      Successfully received, not yet displayed/read.  Open the fax document
          to read it.

Read      Received, and previously displayed/read.

Edit      Fax document created or modified but not yet sent.  Open the document
          to edit or send it.

Print     Like Edit, but created by the fax printer driver.

Spool     Scheduled for sending.

Send      Sending now.

Busy      Line was busy.

NoAnsr    No answer.

NoCarr    Answered, but no fax carrier (or carrier dropped during the call).
          Is it a fax machine?

NoDial    No dial tone.  Is the phone line attached?

Hangup    Remote machine hung up unexpectedly.

See the Status Codes section for additional information and a complete list of
codes sorted alphabetically.


ΓòÉΓòÉΓòÉ 2.3.1.1. Edit Button Dialog ΓòÉΓòÉΓòÉ

The Edit button on the Fax Open log dialog box displays a dialog box that
explains the status of the selected log entry, shows additional information
about the log entry and allows you to edit the entry's Notes field.

For log entries that are spooled for sending at a future date or time, you can
edit the date and time fields to reschedule transmission.

Cover sheet and page header information is displayed for documents that you
send.  Cover sheets and page headers are dynamically generated and are not
stored as part of the fax document.  This allows you to broadcast a document to
many people, each of whom can receive a personally-addressed cover sheet, while
only requiring a single copy of the document on your disk.

If the remote fax machine provided a fax id during sending or receiving, this
string is displayed in the Fax id field.

For received fax documents, the Name field may initially contain the fax id,
but you can edit the Name and Company fields to identify the sender.  If the
fax id is known from a prior log entry, the name and company is automatically
copied from the last matching log entry, but you can edit them if necessary.


ΓòÉΓòÉΓòÉ 2.3.1.2. Resend Button Dialog ΓòÉΓòÉΓòÉ

The Resend button the the Fax Open log dialog box displays the Open Resend
dialog box, allowing you to send the selected fax document again.

The recipient's Name and Company are displayed for your information.

The Fax number can be edited, allowing you to correct the phone number if
necessary.

If desired, you can also specify a future date and time for sending as
described in the scheduled sending section.

Note:  You can use dial macros in any fax phone number.  Macros are assigned on
the Options Settings dialog box and allow you to use simple code names in place
of complex dialing sequences for things like long distance access codes or
calling card numbers.


ΓòÉΓòÉΓòÉ 2.3.2. New ΓòÉΓòÉΓòÉ

Fax New displays a dialog box for creating new fax documents.  The F3 function
key is a shortcut for this command.

The Length radio buttons and field allow you to specify the default page size
for new fax documents and for blank fax pages that you insert using the Edit
Insert page(s) and Edit Append page(s) commands.  Page lengths from 1" to 25"
are allowed.

The Resolution radio buttons allow you to specify the fax resolution for the
fax document: Normal for 200 x 100 dpi, Fine for 200 x 200 dpi.  Using Fine
resolution will produce better-looking fax documents, especially for documents
that contain images, but fine-resolution documents are about twice as large as
normal-resolution documents and will therefore use more memory to create, more
disk space to store, and more telephone time to transmit.

The Set button changes the default values without creating a new fax document
(so that, for example, you can insert or append a short page for a note).

The Create button both changes the defaults and creates a new fax document
consisting of a blank page of the specified length and resolution.


ΓòÉΓòÉΓòÉ 2.3.3. Close ΓòÉΓòÉΓòÉ

Fax Close closes the fax document.

If the document is modified, a dialog box asks you whether the changes should
be discarded or saved in the fax log as an Edit fax document (unless it is an
Edit or Print fax document that you opened and modified, in which case changes
are automatically saved as a revised Edit fax document).

Closing the fax document releases the memory that is needed to display and edit
the fax document, and since fax documents are quite large, this is a good thing
to do when you aren't viewing or editing the fax document.

If you are using the program to receive fax documents in background, you can
close the fax document to minimize the program's memory usage.


ΓòÉΓòÉΓòÉ 2.3.4. Save ΓòÉΓòÉΓòÉ

Fax Save saves the current fax modifications to disk, creating an Edit entry in
the fax log for the fax document if necessary.

This is used primarily to provide a checkpoint during editing that can be used
by the Fax Revert command to undo mistakes.

Since fax documents are managed using the fax log, you do not need to specify a
file name to save the fax document.


ΓòÉΓòÉΓòÉ 2.3.5. Revert ΓòÉΓòÉΓòÉ

Fax Revert discards the current fax modifications and displays the fax document
version that was last saved to disk, perhaps by the Fax Save command.

Used to undo editing changes.


ΓòÉΓòÉΓòÉ 2.3.6. Delete ΓòÉΓòÉΓòÉ

Fax Delete deletes the current fax document and all log entries that reference
it.  The current fax document is whatever document is currently displayed in
the window.

Note:  This is much more powerful than the Delete button on the Fax Open log
dialog box, which deletes the selected log entry, but doesn't delete other log
entries and deletes the fax document file only if no other log entries
reference that fax document.


ΓòÉΓòÉΓòÉ 2.3.7. Open file ΓòÉΓòÉΓòÉ

Fax Open file reads a TIFF Class F file or DCX/PCX file and displays it as the
current fax document.

This is usually used when you want to view or manipulate a fax document that
you previously wrote to a named disk file using the Fax Save file command.


ΓòÉΓòÉΓòÉ 2.3.8. Save file ΓòÉΓòÉΓòÉ

Fax Save file writes a copy of the current fax document to a file in TIFF Class
F or DCX format.  The current fax document is whatever document is currently
displayed in the window.

This is usually used when you want to store a copy of a fax document in your
own named file rather than having the fax software manage the fax documents
through its fax log.

If you have purchased the Optical Character Recognition (OCR) option, you can
also export fax documents as text using the Fax Save file via OCR, Edit Export
via OCR and Utilities Export from clipboard via OCR commands.


ΓòÉΓòÉΓòÉ 2.3.8.1. Save file via OCR ΓòÉΓòÉΓòÉ

If you purchased the Optical Character Recognition (OCR) option, the Fax Save
file via OCR command allows you to convert the fax document image into text.

If the Current page only box is checked, the current fax page will be converted
to text and saved to the file that you specify.  If the box is not checked, the
entire fax document will be converted.

You can also convert a portion of a page into text characters using the Edit
Export via OCR and Utilities Export from clipboard via OCR commands, which are
convenient if you wish to extract a paragraph and paste it into your word
processor.


ΓòÉΓòÉΓòÉ 2.3.9. Send ΓòÉΓòÉΓòÉ

Fax Send displays the Send Fax dialog box for sending the current fax document.
The current fax document is whatever document is currently displayed in the
window.  The F4 function key is a shortcut for this command.

The default values for the check boxes and the fields on this screen are set
with the Options Cover sheet command.

The Cover sheet check box specifies whether or not a cover sheet should be
added to your fax document.  The Full size check box specifies whether the
cover sheet should be the same length as the first page of your fax document,
or just long enough to contain all the cover sheet information.

The Cover bitmap field allows you to specify a bitmap (BMP) image file that
will be centered at the top of the cover sheet, allowing you to have your logo
or other custom information on the cover sheet.  The pull-down list shows the
BMP files in your fax directory (and also the shared bitmap files from the
Public directory if you are using the LAN version in private mode).  You can
create new bitmap files using Edit Export or Utilities Export from clipboard.

The From fields allow you to specify text information for your cover sheet.
You can also enter a comment paragraph of up to 400 characters in the Comment
field, and this text will be reformatted and placed on your cover sheet.

The Page headings check box specifies whether or not a page header line will be
added to the top of your fax pages when they are transmitted.

The Page heading field allows you to specify prefix text for the page header
line.  The current date, time and page count is automatically appended to the
text that you enter in the field.  Most users should just use their name or
company name in the Page heading field.

The Date and Time fields are used to schedule transmission for a future date
and time.  See the scheduled sending information for details.  If you want to
send the fax right away, leave the Date and Time fields blank.

Specify destinations for the fax using either the Phone Book or Manual buttons.
You can specify as many destinations as you like, and all selected destinations
are listed in the To field.  To cancel a destination, double-click on its line
in the To list.

If you want to see what your cover sheet will look like, press the Preview
button.

Press the Send button to send the fax document.

Note:  Your fax program must be running to send fax documents.

When the fax document is actually being transmitted, a small status window will
appear to keep you informed of fax activity.

If you press the Send current button when no destinations have been specified,
the program assumes that you will manually dial the fax call.  Manual dialing
is when you dial the call using an attached telephone rather than having the
fax hardware autodial the call.  Manual dialing may be needed when sending to
fax machines that require you to speak to someone or interact with a voice mail
system before being connected to the fax machine.

To manually dial a call:

 1. Enter your cover sheet items on the Fax Send dialog box, but don't specify
    any destinations (leave the To field empty).

 2. Press the Send current button.

 3. Enter the name and company information for the cover sheet, then press the
    OK button.  The program will build the cover sheet and prompt you when it
    is ready for you to dial the call.

 4. Use your attached telephone to dial the fax number and do any interaction
    that is necessary to get connected to the fax machine.

 5. When you hear the fax machine's tone on the line, press the OK button.

 6. When you hear that your fax hardware has picked up the line (which may take
    several seconds), hang up your telephone.


ΓòÉΓòÉΓòÉ 2.3.9.1. Send on Current Call ΓòÉΓòÉΓòÉ

Enter the recipient's name and company information.  This is used on the cover
sheet, and will appear in the fax log to help you identify the fax document.

This screen is used when you wish to manually dial the fax call.  Manual
dialing is when you dial the call using an attached telephone rather than
having the fax hardware autodial the call.  Manual dialing may be needed when
sending to fax machines that require you to speak to someone or interact with a
voice mail system before being connected to the fax machine.

To manually dial a call:

 1. Enter your cover sheet items on the Fax Send dialog box, but don't specify
    any destinations (leave the To field empty).

 2. Press the Send current button.

 3. Enter the name and company information for the cover sheet, then press the
    OK button.  The program will build the cover sheet and prompt you when it
    is ready for you to dial the call.

 4. Use your attached telephone to dial the fax number and do any interaction
    that is necessary to get connected to the fax machine.

 5. When you hear the fax machine's tone on the line, press the OK button.

 6. When you hear that your fax hardware has picked up the line (which may take
    several seconds), hang up your telephone.


ΓòÉΓòÉΓòÉ 2.3.9.2. Scheduled sending ΓòÉΓòÉΓòÉ

The Date and Time fields are used to schedule transmission for a future date
and time.

If you want to send the fax right away, leave both Date and Time blank.

If you specify a Time but leave Date blank, transmission will be scheduled for
the next occurrence of the specified time.  For example, entering a time of 2
AM will schedule transmission for 2 AM tonight.

Remember to leave your computer and the fax program running so that the delayed
transmissions can be attempted at the specified times.  The fax program can
only check the time and make the necessary calls if it is running.

If you shut off your machine, the next time that you start the fax program, it
will attempt to complete any scheduled transmissions whose date and time have
passed.  All scheduled activity is included in the fax log and can be reviewed
and rescheduled using the log's Edit button.

Warning: The current century is assumed for all dates, so scheduling
transmissions for the year 2000 or beyond is not supported (until it is the
year 2000, in which case it is ok).


ΓòÉΓòÉΓòÉ 2.3.9.3. Phone book ΓòÉΓòÉΓòÉ

The Phone book provides a convenient way to specify the recipient (or multiple
recipients) for the fax document.

Recipients are selected by clicking their phone book entries with the mouse.
Selections can be cleared by clicking them again.

Multiple entries can be selected, causing the document to be faxed to each of
the selected recipients.  The Name and Company fields in the phone book entry
are used for the recipient's cover sheet, so each recipient will receive a
personally-addressed cover sheet even when broadcasting a fax document to
multiple recipients.

To quickly find a recipient in the phone book, use the radio buttons to sort
the phone book by either name or company, then use the scroll bar to locate the
name.  Note that you can grab and drag the slider box in the scroll bar, and
that the phone book list is dynamically displayed as you do so.  This is a very
fast way to locate a phone book entry.

Group names provide a shortcut for selecting a set of recipients (a
distribution list) from the phone book.  The Group button allows you to specify
an alphanumeric string, thereby selecting all phone book entries that contain
that string in their Group field.  You can also select all entries in the phone
book by pressing the All button.

To view the full phone book information for a phone book entry, select an entry
and press the Edit button.  The Edit button is also used to add, delete or
modify entries.

Note that you can have multiple phone books.  Each phone book has a name, and
the name of the open phone book is displayed in the Phone book field at the top
of the Phone Book dialog box.

To create a new phone book, simply type its name in the Phone book field and
then add phone book entries.

To change to a different phone book, select its name from the pull-down list or
type its name in the field.

Except for the default phone book (named default), the phone book files are
automatically deleted if you delete all of their entries.


ΓòÉΓòÉΓòÉ 2.3.9.3.1. Group Dialog ΓòÉΓòÉΓòÉ

The Group button on the Phone Book dialog box displays a dialog box that allows
you to select all members of a distribution group.

Actually, it is even more flexible than that.  By specifying an alphanumeric
string, you select all phone book entries that contain that string in their
Group field.

For example, if you have two groups called StaffA and StaffB, you can enter
StaffA to select all members of the StaffA group, or you can enter Staff to
select all members of both the StaffA and StaffB groups (because Staff matches
on both StaffA and StaffB).

You use the Edit button on the Phone Book dialog box to establish and modify
distribution groups by editing the contents of the Group field.

You can use the Group button several times to select all members of several
groups, and you can review the selected entries and "unselect" some members of
the group before pressing the Send button.


ΓòÉΓòÉΓòÉ 2.3.9.3.2. Edit Dialog ΓòÉΓòÉΓòÉ

Pressing the Edit button on the Phone Book dialog box displays the Phone Book
Edit dialog box which is used to create, edit and delete phone book entries.

Note:  You access the phone book by using the Fax Send command and then
pressing the Phone book button.  You can do this at any time, and your changes
to the phone book will be retained even if you use the Cancel buttons to return
to the main menu.

If a phone book entry is selected when you press the button, the information
for the selected entry is displayed in the fields.  You can delete the
displayed phone book entry by pressing the Delete button.

You can edit the information in the fields.  To overwrite the original phone
book entry with the modified information, press the Change button.  To add the
modified information as a new phone book entry without modifying the original
entry, press the Add button.  To clear all the fields so that you can enter
information for an entirely new entry, press the New button.

You can add the recipient to a distribution group by simply specifying the
group name (or a list of group names) in the Group field.  To create a group,
just pick a new group name and put the group name in the phone book entries of
all the members of the group.  Once a group is set up, you can easily select
all its member using the Group button on the Phone Book dialog box.

Note:  You can use dial macros in any fax phone number.  Macros are assigned on
the Options Settings dialog box and allow you to use simple code names in place
of complex dialing sequences for things like long distance access codes or
calling card numbers.


ΓòÉΓòÉΓòÉ 2.3.9.4. Manual ΓòÉΓòÉΓòÉ

The Send to Manual Destination dialog box is used to specify a one-time
recipient.  If you will be sending to this recipient again, it might be better
to use a Phone Book.

Enter the information in the fields, then press the Ok button to return to the
Send Fax dialog box.

Note:  You can use dial macros in any fax phone number.  Macros are assigned on
the Options Settings dialog box.


ΓòÉΓòÉΓòÉ 2.3.9.5. Preview ΓòÉΓòÉΓòÉ

The Preview button on the Fax Send command's dialog box is used to see what
your cover page will look like.  When you are done viewing the cover sheet,
press the Ok button to close the Cover Sheet Preview window.

The cover page is dynamically created from the information that is specified
with the Fax Send dialog box.  It includes a cover sheet bitmap file (if
specified in the Cover bitmap field), the From text and Comment text (if any)
shown in the dialog box, and the To information for the first fax destination
that you have specified.  The page count and current date and time are
automatically added to the cover sheet.


ΓòÉΓòÉΓòÉ 2.3.10. Receive ΓòÉΓòÉΓòÉ

Fax Receive allows you to select whether or not your fax hardware should answer
incoming calls and receive fax transmissions.

If you use the optional " -r" parameter when starting the program, it will
automatically start in Receive All calls mode.  If you have a dedicated fax
line and want the program to answer all incoming calls on the line, you should
use the " -r" parameter.

Note:  Some fax hardware is "Send Only" and cannot receive fax documents.
Consult your hardware documentation to determine whether your fax hardware can
receive fax documents.

The cascade menu allow you to select from several different receive modes:

o Current call immediately starts receiving.  Use this mode if you manually
  answer a call with your attached telephone and then realize that a fax
  machine is calling you, or if someone manually dials from their fax machine
  and is now ready to send you a fax document on the same call.  Select Current
  call to start receiving then hang up your telephone when you hear the fax
  tones.

o One call tells the program to answer the next ringing call, receive one fax
  document, then turn off receive mode.  Use this mode if you usually use your
  phone line as a voice line, but you know that the next call will be a fax.

o All calls tells the program to answer all ringing calls as fax calls.  Use
  this mode if you have a dedicated line for your fax activity.

A check mark by the Receive command indicates that the program will answer the
next ringing call or is in the process of receiving a fax document.

Receiving takes place in background.  The fax program will display a small
status window to keep you informed of fax activity.  If the Receive done tone
is selected on the Options Settings dialog box, the program will also play a
short set of tones when a fax is received.

The received document appears in the fax log.  To display a received fax
document, use the Fax Open log command to display the log, select the desired
entry, and press the Open button to view the fax document.

Received fax documents initially show up in the log with a status of Rcvd.
After you open the received document, its log status is automatically changed
to Read

You don't have to be working in the fax program to receive fax documents, but
the program does have to be running.  On OS/2, the program continues to run
even though its window is covered by other windows or its window has been
minimized.  In fact, you may find it convenient to start the fax program, tell
it to Receive all incoming calls (or start the program with the " -r" parameter
to automatically start in Receive all mode), then minimize it to keep it out of
the way.


ΓòÉΓòÉΓòÉ 2.3.11. Route ΓòÉΓòÉΓòÉ

If you are using the enhanced LAN version of the program in its private mode,
Fax Route is used to deliver copies of the current fax document to other fax
workstation users on your LAN.  The current fax document is the document that
is currently displayed.

Double-click on a name in the user list (or select a name and press the Add
button) to put the name in the Route to list.  You can route the document to
multiple users.

Routing removes the document from your fax log and copies it to each of the
selected users.  Include yourself in the Route to list if you want to keep a
copy of the fax document.

The Notes field allows you to include text that will appear in the log entry of
the routed fax document.  For example, you can enter the sender's name in this
field, and recipients will see this text in their fax log.


ΓòÉΓòÉΓòÉ 2.3.12. Print ΓòÉΓòÉΓòÉ

Fax Print prints the current fax document.  When you select this command, the
Print Fax dialog box appears to confirm your request and to allow you to
specify a range of pages to print.  By default, all pages in the current fax
document will be printed.

Use Fax Printer setup to select a printer and set the printer options before
printing your fax document.

Note:  Fax documents are large images that must be printed using your printer's
graphics mode.  This can be relatively slow.  To compensate for this, the
program handles printing in the background so that you can proceed with other
activities.  You can even use additional Fax Print commands before the current
print job is completed, and your additional commands will be spooled and
processed when the current job is done.  The status of the current background
printing activity is displayed in the status window.

For printer errors, see the Errors/Problems information.


ΓòÉΓòÉΓòÉ 2.3.13. Printer setup ΓòÉΓòÉΓòÉ

Fax Printer setup displays a dialog box so you can select a printer and, if
desired, change the printer options by pressing the Setup button.

If you have only one PM printer installed, the printer options dialog box is
immediately displayed.

The contents of the printer options dialog box depends on your selected
printer.


ΓòÉΓòÉΓòÉ 2.3.14. Exit ΓòÉΓòÉΓòÉ

Fax Exit terminates the fax program.  Closing the window has the same effect.

If you want the program to answer the telephone and receive fax documents, you
can minimize the program to get it out of the way, but don't exit the program
since this terminates all fax activity, including its ability to receive fax
documents in background.

If the program is performing a background activity when you select Fax Exit,
you will be prompted to confirm the action.  Examples of background activities
are sending, waiting to send (i.e., fax document are spooled for transmission),
receiving, waiting to receive (i.e., Fax Receive is checked), and printing.

CAUTION:
Shutting down the system without ending your program may result in data loss.


ΓòÉΓòÉΓòÉ 2.4. Edit Menu ΓòÉΓòÉΓòÉ

The Edit menu contains commands for editing the current fax document.  The
current fax document is whatever document is currently displayed in the window.

Edit commands that paste or type text use a Text Paste-Up Box to specify the
placement and margins for text.

Commands that paste, move or size images use a Graphic Paste-Up Box.

The mouse functions as a marking, drawing or erasing tool as described in the
Mouse Editing section.

Cut            cuts the marked region
Copy           copies the marked region
Paste          pastes from Clipboard
Clear          clears the marked region
Import         pastes from a file
Export         saves marked region to a file
Draw           changes mouse into pencil
Text           types text onto a fax
Erase          changes mouse into eraser
Font           selects the text font
Contrast       adjusts color threshold
Grid           sets marking grid size
Insert page(s) ...before the current page
Append page(s) ...after the current page
Delete page    deletes the current page
Reformat page  shortens the current page


ΓòÉΓòÉΓòÉ 2.4.1. Mouse Editing ΓòÉΓòÉΓòÉ

The mouse functions as an editing tool.

By default, the mouse is in mark mode.  By pressing the left mouse button and
dragging the mouse, you can place a Graphic Paste-Up Box around a rectangular
region in the fax document.  The marked region can then be manipulated using
the Graphic Paste-Up Box functions and the Edit Cut, Edit Copy, Edit Clear and
Edit Reformat page commands.

To quickly move something around on the page, mark it, use the left mouse
button in the center of the box to grab and drag the box, then click the left
mouse button outside of the box to drop the image onto the page.

The mouse can be temporarily changed to a drawing tool or an eraser tool by
selecting the Edit Draw or Edit Erase commands.  Pressing the Esc key (or
selecting the Draw/Erase command again) will cancel the tool selection and
cause the mouse to revert to the mark tool.

The mouse cursor changes to indicate the current mouse editing mode.  Mark mode
is a cross-hair, Draw mode is a pencil, and Erase mode is a square eraser box.


ΓòÉΓòÉΓòÉ 2.4.2. Text Paste-Up Box ΓòÉΓòÉΓòÉ

Edit commands that paste or type text use a Text Paste-Up Box to specify the
placement and margins for text.

The Text Paste-Up Box shows you where the first line of your text will go, with
the height of the box set by the font size.

Using the left mouse button, you can grab and drag the ends of the Text
Paste-Up Box to adjust the left and right margins and grab and drag the center
of the text header to change the text placement.

You can click the right mouse button (or use the Utilities Tool accessories
menu) to change between left, center and right justification for the text.

When you have adjusted and positioned the Text Paste-Up Box, click the mouse
outside of the Text Paste-Up Box or press the Enter key to lock it in place and
proceed with the paste operation (or, for the Edit Text command, just start
typing the text).


ΓòÉΓòÉΓòÉ 2.4.3. Graphic Paste-Up Box ΓòÉΓòÉΓòÉ

Commands that paste, move or size graphic images use a Graphic Paste-Up Box.

Each page of a fax document is an image (a digitized picture of a page), and
everything that you place it the fax document turns into an image (even text
that you type or paste in), so Graphic Paste-Up Boxes are used frequently.

The Graphic Paste-Up Box shows you the position and size of the image that you
are pasting or that you have marked.

Using the left mouse button, you can grab and drag the center of the Graphic
Paste-Up Box to change the location or the edges and corners of the Graphic
Paste-Up Box to adjust the size of the image.

The contents of the box can be flipped, rotated or inverted by clicking the
right mouse button in different parts of the Graphic Paste-Up Box as described
in the Utilities Tool accessories section.  For example, you can click the
right mouse button in the center of the Graphic Paste-Up Box to invert the
image.

When you have adjusted the size and position of the Graphic Paste-Up Box, click
the mouse outside of the Graphic Paste-Up Box or press the Enter key to lock
the image in place.

When a graphic image is enclosed in a Graphic Paste-Up Box, you can change its
size or location all you want without changing the actual fax document.
Pressing the Esc key will cancel the box and leave the page unchanged.

But as soon as you lock the Graphic Paste-Up Box in place, the new image drops
into the fax document and merges with anything that was already on the page
under the Graphic Paste-Up Box.  In some cases, you will want to first clear
the area with Edit Clear before pasting the new image into the area.


ΓòÉΓòÉΓòÉ 2.4.4. Clipboard ΓòÉΓòÉΓòÉ

The fax program supports the Presentation Manager Clipboard.

The Clipboard is a shared area for temporarily holding text, images or other
data items.  When you cut or copy data using most Presentation Manager
applications (including this application using its Edit Cut or Edit Copy
commands), the data is placed in the Clipboard.

The Clipboard can hold only one piece of data.  When you cut or copy something
to the Clipboard, it replaces whatever data was previously in the Clipboard.

The Edit Paste command inserts copies of the Clipboard data into the
application.  Since pasting does not destroy the Clipboard data, you can repeat
the paste operation to paste multiple copies of the Clipboard data into your
application.

You can use the Clipboard to copy an image between fax documents.  To do this,
mark the image, use Edit Copy to place a copy of the image in the Clipboard,
open a different fax document, and use Edit Paste to paste a copy of the
Clipboard image into the new fax document.

Because most Presentation Manager applications use the Presentation Manager
Clipboard for both text and graphics editing, you can also move data between
applications using the Clipboard.  For example, you can copy text from the OS/2
System Editor or other word processors and paste it into a fax document, or you
can move images back and forth between fax documents and PM applications that
deal with bitmap images.


ΓòÉΓòÉΓòÉ 2.4.5. Cut ΓòÉΓòÉΓòÉ

Edit Cut cuts the marked region to the Clipboard.

The image within the marked region is placed in the Clipboard, and the marked
region in the fax document is cleared.

To copy an image to the Clipboard without changing the fax document, use the
Edit Copy command.


ΓòÉΓòÉΓòÉ 2.4.6. Copy ΓòÉΓòÉΓòÉ

Edit Copy copies the marked region to the Clipboard.

Unlike the Edit Cut command, the marked region in the fax document is not
changed by this command.


ΓòÉΓòÉΓòÉ 2.4.7. Paste ΓòÉΓòÉΓòÉ

Edit Paste pastes the Clipboard contents into the current page of the fax
document.

If the Clipboard contains text data, it is pasted using the current font and a
Text Paste-Up Box  The position, margins and justification are set with the
Text Paste-Up Box.

If the Clipboard contains an image, it is pasted using a Graphic Paste-Up Box.
The Graphic Paste-Up Box lets you use the mouse to adjust the position, size
and other attributes of the image as you paste it in.  If the image is inverted
from what you want it to be, you can click the right mouse button in the center
of the Graphic Paste-Up Box to invert the image.

When the Paste-Up Box is adjusted to your satisfaction, click the mouse outside
the box or press Enter to complete the paste operation.

To cancel the Paste operation without changing the fax document, press Esc.


ΓòÉΓòÉΓòÉ 2.4.8. Clear ΓòÉΓòÉΓòÉ

Edit Clear clears the marked area.

The area of the page that is within the marked box is cleared.

This is like the Edit Cut command, but it doesn't alter the Clipboard contents.


ΓòÉΓòÉΓòÉ 2.4.9. Import ΓòÉΓòÉΓòÉ

Edit Import is like Edit Paste but from files rather than from the Clipboard.
It allows you to paste the file contents on the current page of the fax
document.

Selecting the type of file from the cascade menu causes a dialog box to be
displayed, allowing you to enter or select the file name.

Text (ASCII) files are pasted using the current font and a Text Paste-Up Box
The position, margins and justification are set with the Text Paste-Up Box.

Image files are pasted using a Graphic Paste-Up Box.  The Graphic Paste-Up Box
lets you use the mouse to adjust the position, size and other attributes of the
image as you paste it in.  If the image is inverted from what you want it to
be, you can click the right mouse button in the center of the Graphic Paste-Up
Box to invert the image.

The following types of image files are supported:

Bitmap    Presentation Manager bitmap

PCX       PCX image (or first page from a DCX file)

When the Paste-Up Box is adjusted to your satisfaction, click the mouse outside
the box or press Enter to complete the paste operation.

To cancel the Paste operation without changing the fax document, press Esc.


ΓòÉΓòÉΓòÉ 2.4.10. Export ΓòÉΓòÉΓòÉ

Edit Export saves the marked region to a file.  The contents of the Clipboard
are not altered.

Edit Export is only active when a region is marked on the current fax page.

The following types of image files are supported:

Bitmap file
          Presentation Manager bitmap
PCX file
          PCX format (monochrome)

If you have purchased the Optical Character Recognition (OCR) option, you can
also convert the marked region to ASCII text using the Edit Export via OCR
command.

Bitmap and PCX files are convenient for storing signatures, letterheads or
logos for pasting into fax documents with the Edit Import command.

Bitmap files can also be used to customize your cover page (see the Cover
bitmap field on the Options Cover sheet dialog box.)


ΓòÉΓòÉΓòÉ 2.4.10.1. Export via OCR ΓòÉΓòÉΓòÉ

If you purchased the Optical Character Recognition (OCR) option, the Edit
Export via OCR command allows you to convert a marked region into text
characters.

If the Output to clipboard box is checked, the text is placed in the Clipboard.
You can then paste the text from the Clipboard into your other applications.

If you clear the Output to clipboard box, you can specify a file for the text
characters.

You can also convert a complete page or the complete fax document into text
characters using the Fax Save file via OCR command or convert the Clipboard
contents using the Utilities Export from clipboard via OCR command.


ΓòÉΓòÉΓòÉ 2.4.11. Draw ΓòÉΓòÉΓòÉ

Edit Draw turns the mouse cursor into a pencil.

Press the left mouse button for free-hand drawing.

Press the right mouse button to draw straight horizontal or vertical lines
(based on the direction in which you first move the mouse after pressing the
mouse button).

To cancel draw mode and return to mark mode, press Esc or select Edit Draw
again.

See the mouse editing section for additional information.


ΓòÉΓòÉΓòÉ 2.4.12. Text ΓòÉΓòÉΓòÉ

Edit Text produces a Text Paste-Up Box for typing directly onto the fax
document.

When an empty Text Paste-Up Box is displayed, you can adjust its position and
margins with the left mouse button, its justification mode with the right mouse
button or change the current font with the Edit Font command.

While typing a line, you can use the Backspace key to correct typing errors and
the right mouse button to change justification.

When your text fills the Text Paste-Up Box, additional characters are accepted
but cause a beep tone.

Pressing the Enter key locks in the current line and wraps the extra words (if
any) into a new Text Paste-Up Box on the next line.

To cancel text mode and return to mark mode, press Esc or select Edit Text
again.


ΓòÉΓòÉΓòÉ 2.4.13. Erase ΓòÉΓòÉΓòÉ

Edit Erase turns the mouse cursor into an eraser box.

Pressing the left mouse button erases anything that is touched by the eraser
box.

Clicking the right mouse button changes the size of the eraser box.

To cancel erase mode and return to mark mode, press Esc or select Edit Erase
again.

See the mouse editing section for additional information.


ΓòÉΓòÉΓòÉ 2.4.14. Font ΓòÉΓòÉΓòÉ

Edit Font displays a dialog box for selecting a Presentation Manager font.

The selected font is used for all commands that type or paste ASCII text into
fax documents.

For optimal text quality, the program uses the Presentation Manager outline
(vector) fonts.

OS/2 version 1.3 or later includes integrated Adobe Type Manager support,
allowing you to use Adobe Type 1 fonts.  During your OS/2 system installation,
the IBM Core Fonts were automatically installed unless you elected not to
install them.  In addition to the IBM Core Fonts (Courier, Helvetica and Times
New Roman), there are several thousand typefaces in the Type 1 format that you
can purchase and use.


ΓòÉΓòÉΓòÉ 2.4.15. Contrast ΓòÉΓòÉΓòÉ

Edit Contrast allows you to adjust the Color Conversion Contrast Threshold.
This threshold is used when color images are pasted on a fax page to determine
which color intensities will convert to white and which will convert to black.

By definition, fax pages are in black and white.  When pasting a color image
with the Edit Paste or Edit Import commands, the color image must be converted
into a black and white image.

If the image turns out darker or lighter than you would like, you can adjust
the Color Conversion Contrast Threshold and paste the image again.  You may
have to experiment to find the optimal threshold setting for a given image.

If you change the threshold, you can change the threshold back to its default
setting by pressing the Default button.


ΓòÉΓòÉΓòÉ 2.4.16. Grid ΓòÉΓòÉΓòÉ

Edit Grid allows you to specify vertical and/or horizontal grid units for
marking.

When dragging the mouse to mark a region, the region will then grow in
increments of the specified grid units.

For example, by setting the vertical grid unit to one inch and marking a region
11 inches high, you can then use the Edit Reformat page command to shrink your
page to a standard 11 inch page size.


ΓòÉΓòÉΓòÉ 2.4.17. Insert page(s) ΓòÉΓòÉΓòÉ

Edit Insert page(s) adds pages to the fax document before the page that is
currently being viewed.

The cascade menu allow you to select the type of pages to be inserted:

Blank     one blank page, with the length of the blank page set with Fax New

Tiff-F    all pages from a TIFF Class F file

Fax       all pages from a fax document (selected from the fax log)

PCX/DCX   one page from a PCX file, or all pages from a DCX file


ΓòÉΓòÉΓòÉ 2.4.18. Append page(s) ΓòÉΓòÉΓòÉ

Edit Append page(s) adds pages to the fax document after the page that is
currently being viewed.

The cascade menu allow you to select the type of pages to be appended:

Blank     one blank page, with the length of the blank page set with Fax New

Tiff-F    all pages from a TIFF Class F file

Fax       all pages from a fax document (selected from the fax log)

PCX/DCX   one page from a PCX file, or all pages from a DCX file


ΓòÉΓòÉΓòÉ 2.4.19. Delete page ΓòÉΓòÉΓòÉ

Edit Delete page deletes the page of the fax document that is currently being
viewed.

The entire page is thrown away and the next page of the fax document is
displayed.

This is useful for discarding a cover page of a received fax document before
you forward it on to others.


ΓòÉΓòÉΓòÉ 2.4.20. Reformat page ΓòÉΓòÉΓòÉ

Edit Reformat page shorts the length and/or clears the margins of the current
page.

Mark the area of the page that you want to keep, then select this command.

The marked region is centered on a clean page with the new page length equal to
the height of the marked region (or the minimum page length of two inches).
Anything above or below the marked region is discarded, and anything to the
left or right of the marked region is cleared.

This command is useful for removing the header line area or cleaning up the
margins of received fax documents.

To reformat your page to a standard page length, use Edit Grid to mark to the
standard length and then select Edit Reformat page.


ΓòÉΓòÉΓòÉ 2.5. View Menu ΓòÉΓòÉΓòÉ

The View menu contains commands for adjusting the way in which the fax document
is displayed.

One of the following is always check to indicate the current display mode:

o Preview
o Standard
o Large
o Bits

One of the following is always checked to indicate the orientation:

o Top up
o Left up
o Right up
o Bottom up

One of the following is always checked to indicate the display technique:

o Fast display
o Gray scale display.
o Refresh to other display.

The Go to page command allows you to display a specified page of the current
fax document.  See the Keys and Page Turning and Scrolling sections for related
information on turning pages and scrolling.


ΓòÉΓòÉΓòÉ 2.5.1. Preview Display Mode ΓòÉΓòÉΓòÉ

View Preview displays the fax page in a full-page, compressed mode.

This mode allows you to see the general layout of your page, but text is
usually too small to be read.


ΓòÉΓòÉΓòÉ 2.5.2. Standard Display Mode ΓòÉΓòÉΓòÉ

View Standard displays the fax page in a half-page mode.

Most text fonts are readable in this view mode, especially if you use View Gray
scale display..


ΓòÉΓòÉΓòÉ 2.5.3. Large Display Mode ΓòÉΓòÉΓòÉ

View Large displays the fax page in an enlarged mode that is useful for reading
smaller fonts, poor quality fax documents, or fax documents that contain
detailed graphic images.

Remember to try View Gray scale display..  It will often provide dramatic
improvements in text and image quality.


ΓòÉΓòÉΓòÉ 2.5.4. Bits Display Mode ΓòÉΓòÉΓòÉ

View Bits displays the fax page in a fully enlarged mode where each bit in the
fax image is visible.


ΓòÉΓòÉΓòÉ 2.5.5. Top Up Orientation ΓòÉΓòÉΓòÉ

View Top up is the standard viewing orientation.


ΓòÉΓòÉΓòÉ 2.5.6. Left Up Orientation ΓòÉΓòÉΓòÉ

View Left up rotates the left side of the fax page to the top of the display.

This orientation is useful for reading received fax documents that contain
pages in landscape orientation.

You can also use this orientation to type text vertically in the margin of a
fax document using Edit Text


ΓòÉΓòÉΓòÉ 2.5.7. Right Up Orientation ΓòÉΓòÉΓòÉ

View Right up rotates the right side of the fax page to the top of the display.

This orientation is useful for reading received fax documents that contain
pages in landscape orientation.

You can also use this orientation to type text vertically in the margin of a
fax document using Edit Text


ΓòÉΓòÉΓòÉ 2.5.8. Bottom Up Orientation ΓòÉΓòÉΓòÉ

View Bottom up rotates the bottom of the fax page to the top of the display.

This orientation is useful for reading received fax documents that were sent
upside down.


ΓòÉΓòÉΓòÉ 2.5.9. Fast display ΓòÉΓòÉΓòÉ

View Fast display selects the fastest technique for displaying the fax image on
the screen.

This technique allows you to scroll the fax page or change fax pages with a
minimum of delay, but the resulting display is often less readable than the
display provided by the View Gray scale display technique.

You might like to stay in the View Fast display technique for speed, and then
temporarily redisplay screens using View Refresh to other display (or its F5
function key shortcut) when needed.


ΓòÉΓòÉΓòÉ 2.5.10. Gray scale display ΓòÉΓòÉΓòÉ

View Gray scale display selects a special display technique that improves the
appearance of the fax document on the screen.

This technique is somewhat slower than the View Fast display technique, but it
greatly improves the readability of text and the quality of images.

If this display technique makes your screen display look strange, try changing
the Monitor type field in the Options Settings dialog box.


ΓòÉΓòÉΓòÉ 2.5.11. Refresh to other display ΓòÉΓòÉΓòÉ

View Refresh to other display redisplays the current fax image using the other
display technique.  The F5 function key is a shortcut for this command.

This is a temporary change that does not change your display technique setting
(Fast or Gray scale), and the program will revert to using your display
technique setting when it displays a new screen.

This allows you to use the Fast display technique as your default, but
redisplay a particular screen with the Gray scale display technique when you
want to read it.


ΓòÉΓòÉΓòÉ 2.5.12. Go to page ΓòÉΓòÉΓòÉ

View Go to page displays a dialog box for specifying a page number.

This allows you to jump directly to the specified page of the fax document.


ΓòÉΓòÉΓòÉ 2.6. Utilities Menu ΓòÉΓòÉΓòÉ

The Utilities menu contains the following commands.  Double-click on a
highlighted word to get more information.

Capture to clipboard
     takes snapshot of screen/window

Export from clipboard
     writes Clipboard data to files

Tool accessories
     advanced editing commands

Print log
     prints the fax log

Maintain log
     cleans up the fax log

Edit phone books
     creates and edits phone books


ΓòÉΓòÉΓòÉ 2.6.1. Capture to clipboard ΓòÉΓòÉΓòÉ

Utilities Capture to clipboard pauses for 10 seconds, then takes a snapshot of
the top window or the entire screen and places it in the Clipboard as a bitmap
image.

The image can then be pasted onto a fax page using Edit Paste or saved to a
disk file using Utilities Export from clipboard.

During the 10 second delay, you can select the window or arrange the screen to
produce the snapshot that you desire.


ΓòÉΓòÉΓòÉ 2.6.2. Export from clipboard ΓòÉΓòÉΓòÉ

Utilities Export from clipboard saves the Clipboard contents to a file.

Utilities Export from clipboard is only active when the Clipboard contains
image data.

The following types of image files are supported:

Bitmap file
          Presentation Manager bitmap
PCX file
          PCX format (monochrome)

If you have purchased the Optical Character Recognition (OCR) option, you can
also convert the clipboard contents to ASCII text using the Utilities Export
from clipboard via OCR command.

Bitmap and PCX files are convenient for storing signatures, letterheads or
logos for pasting into fax documents with the Edit Import command.

Bitmap files can also be used to customize your cover page (see the Cover
bitmap field on the Options Cover sheet dialog box.)


ΓòÉΓòÉΓòÉ 2.6.2.1. Export from clipboard via OCR ΓòÉΓòÉΓòÉ

If you purchased the Optical Character Recognition (OCR) option, the Utilities
Export from clipboard via OCR command allows you to copy part of a fax page to
the Clipboard and then convert the Clipboard image into text characters.

If the Output to clipboard box is checked, the text replaces the image in the
Clipboard.  You can then paste the text from the Clipboard into your other
applications.

If you clear the Output to clipboard box, you can specify a file for the text
characters.

You can also convert a complete page or the complete fax document into text
characters using the Fax Save file via OCR command or convert a marked region
using the Edit Export via OCR command.


ΓòÉΓòÉΓòÉ 2.6.3. Tool accessories ΓòÉΓòÉΓòÉ

Utilities Tool accessories provides cascade menus of advanced features for
manipulating the Graphic Paste-Up Box, Text Paste-Up Box and Edit Erase tool.

For a description of the advanced features (and shortcuts which use the right
mouse button) select one of the following:

o Graphic Paste-Up Box features

o Text Paste-Up Box features

o Eraser size selection


ΓòÉΓòÉΓòÉ 2.6.3.1. Graphic Paste-Up Box features ΓòÉΓòÉΓòÉ

When a Graphic Paste-Up Box is displayed (and remember, marking any region
creates a Graphic Paste-Up Box around the region), the following advanced
features are available:

Side to side box flip
          click right mouse button on left or right edge of the box - flips the
          image around the horizontal axis

Top to bottom box flip
          click right mouse button on top or bottom edge of the box - flips the
          image around the vertical axis

Rotate box 180
          click right mouse button in a corner of the box - rotates the image
          by 180 degrees (i.e., you can still read it, but it is upside down)

Invert box colors
          click right mouse button in the center of the box - inverts the image
          from black-on-white to black-on-white or vice versa

At this point, you are probably wondering when you would ever want to flip a
region of your fax document...

Good question.  But this is sometimes useful when dealing with images, or for
impressing your friends with interesting fax documents that can only be read
from the back of the fax page or with a mirror.


ΓòÉΓòÉΓòÉ 2.6.3.2. Text Paste-Up Box features ΓòÉΓòÉΓòÉ

When a Text Paste-Up Box is displayed, you can change the text justification
mode.

Mouse shortcut: click the right mouse button anywhere in the fax workspace to
toggle through the justification modes.

The default mode is Left justify text, and the current mode is indicated by
arrows at the ends of the Text Paste-Up Box.

Left justify text
          Text that is typed (with Edit Text) or pasted (with Edit Paste or
          Edit Import Ascii) is left justified within the box.

Center text
          Text is centered within the box.

Right justify text
          Text is right justified within the box.


ΓòÉΓòÉΓòÉ 2.6.3.3. Eraser size ΓòÉΓòÉΓòÉ

When the Edit Erase tool is displayed, you can alter the size of the eraser.

Mouse shortcut: click the right mouse button to toggle through the eraser size
options.

You can explicitly select a small, medium or large eraser size using the
Utilities Tool accessories Eraser size cascade menu.


ΓòÉΓòÉΓòÉ 2.6.4. Print log ΓòÉΓòÉΓòÉ

Utilities Print log prints a fax log report to your current printer.

Use Fax Printer setup to select a printer and set the printer options before
printing your log.  You can print the log to any Presentation Manager printer,
including the fax printer driver if you want to send the log information as a
fax document.


ΓòÉΓòÉΓòÉ 2.6.5. Maintain log ΓòÉΓòÉΓòÉ

Utilities Maintain log helps you clean up your fax log.

After sending and receiving numerous fax documents, you may find that your log
(and your disk) is filled with many log entries and fax documents that you no
longer need.  The dialog box that is displayed by this command helps you clean
up the log.  Simply check the operations that you want to perform and press the
Ok button to carry them out.

Delete entries older than date automatically removes all log entries with a
date that is older than a specified date and, if no remaining log entry shares
the associated fax document, deletes the fax document itself.

Delete entries with status of 'Sent' automatically removes all log entries that
show a status of Sent and, if no remaining log entry shares the associated fax
document, deletes the fax document itself.

Remove 'informational' entries removes log entries which probably aren't
necessary anymore, making it easier to identify fax documents which may require
your attention.  For example, it may take several attempts to send a fax
document, but you usually care only about the final status.  This selection
deletes failing attempts which were retried but keeps the final result, so you
can easily see whether or not the fax was successfully delivered.  Log entries
that don't have any fax document or cover sheet data, such as errors from
"wrong number" calls to your line when in receive mode, will also be deleted.
(This is the same action as the Clean button on the Fax Open log dialog.)

Remove entries missing fax file removes all log entries for which the
associated fax document cannot be found.  If you manually delete any *.FAX
files (which contain the fax documents), you can use this to remove log entries
for the deleted *.FAX files.

Add entries for 'no entry' fax files creates new log entries for *.FAX files
(i.e., fax documents) that are not associated with a log entry.  Ordinarily,
each *.FAX file will be associated with one or more log entries, and the *.FAX
file will automatically be deleted when its last (or only) associated log entry
is removed.


ΓòÉΓòÉΓòÉ 2.7. Options Menu ΓòÉΓòÉΓòÉ

The Options menu contains the following commands for setting default values and
configuring your fax hardware and software:

Cover sheet    cover sheet and header line defaults

Settings       software options

Configure      hardware options

Ports          line/port options


ΓòÉΓòÉΓòÉ 2.7.1. Cover sheet ΓòÉΓòÉΓòÉ

Options Cover sheet displays a dialog box for specifying default cover sheet
information.  This default information will appear in the Fax Send dialog box
when you send a fax document, allowing you to override the default values when
desired.

The Cover sheet check box specifies whether or not, by default, a cover sheet
should be added to your fax documents when you send them.  The Full size check
box specifies whether the cover sheet should be the same length as the first
page of your fax document, or just long enough to contain all the cover sheet
information.

The Cover bitmap field allows you to specify a bitmap (BMP) image file that
will be centered at the top of your cover sheets, allowing you to have your
logo or other custom information on the cover page.  The pull-down list shows
the BMP files in your fax directory (and also the shared bitmap files from the
Public directory if you are using the LAN version in private mode).  You can
create new bitmap files using Edit Export or Utilities Export from clipboard.

The From fields allow you to specify default text information for your cover
sheet.  You can also enter a comment paragraph of up to 400 characters in the
Comment field, and this text will be reformatted and placed on your cover
sheet.

The Page headings check box specifies whether or not, by default, a page header
line will be added to the top of your fax pages when they are transmitted.

The Page heading field allows you to specify the default prefix text for the
page header line.  The current date, time and page count is automatically
appended to the text that you enter in the field.  Most users should just enter
their name or company name in the Page heading field.

The cover sheet and page header lines are dynamically generated by the program
when you send fax document.  The program automatically adds date, time and page
count information to the cover sheet and header lines.  You can see what your
cover sheet will actually look like by using the Preview button on the Fax Send
dialog box before transmitting a fax.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ 2.7.2. Settings ΓòÉΓòÉΓòÉ

Options Settings is used to specify the general program settings that allow you
to control your phone lines, phone numbers, monitor, computer speaker and
printer.  Depending on your fax hardware and software, the Settings screen may
contain some or all of the following fields.

Note:  For additional configuration values that are dependent on your fax
hardware, see Options Configure.

Fax local id specifies your subscriber identification string.  This string is
traditionally set to your fax telephone number, and it is transmitted to the
remote fax machine when sending or receiving a fax.  You may be able to use
alphanumeric text characters in this string (rather than just your phone
number) if your fax hardware supports this feature.

Dial prefix is used for numbers that you always need to dial before dialing the
actual phone number.  For example, if you need to dial 9 then pause in order to
get an outside line, enter 9,, in the Dial prefix field.  Each comma will cause
a two second pause.

Dial macros allow you assign abbreviated names to complex dialing sequences
such as long distance access codes or calling card numbers.  Enter the macro
name in the left field and the phone dialing sequence for the macro in the
right field.  Whenever the program is about to dial a fax number, it first
looks for your Dial macro names in the fax number and converts them into their
assigned dialing sequences.  Dial macros can appear anywhere within the phone
number.  Example macro names are provided (LCL for local access number, LD for
long distance access code, INTL for international access code, CC for calling
card number), but you can change them to any names that you want.  Case is not
significant in matching macro names (i.e., CC is the same as cc).

Busy retries specifies the number of attempts that will be made to successfully
complete a fax transmission.  The maximum value is 99, but a reasonable value
to use is perhaps 2 or 3.  Each attempt creates a log entry with a status code
and, if the attempt failed, creates a new Spool log entry that schedules the
next attempt to occur in Retry wait minutes.  To cancel future retry attempts,
delete the Spool log entry.  When the specified number of attempts is
exhausted, you can reschedule the transmission for another set of attempts by
selecting a log entry and pressing the Resend button.

Retry wait specifies the number of minutes that the fax program should wait
between retry attempts.  Maximum value is 999 minutes.

Monitor type identifies the type of monitor you are using.  If Color is
selected, the fax log will use different colors for different status
conditions.  This setting is also used by the View Gray scale display technique
to select optimal gray values for your monitor.  If your color monitor is
showing partially colored letters on your fax document, you probably have this
set to Plasma monochrome rather than Color.  If the letters on your monochrome
monitor look too light when using the Gray scale display technique, try using
the Plasma monochrome setting to darken the letters.

Tones check boxes allow you to enable the playing of brief tone sequences to
provide audio feedback on the success or failure of send and receive
operations.  If Send done is checked, successful sends will be indicated by
three tones of rising pitch (the fax successfully took off).  If Receive done
is checked, successful receives will be indicated by three tones of falling
pitch (the fax successfully landed).  If a send or receive fails for whatever
reason, the last tone in the sequence is a lower-pitch tone (it crashed).

Date display radio buttons allow you to select an Alpha format (dd-mmm-yy, such
as 23-JUL-92) or a Numeric format (such as 07/23/92).  If the Numeric format is
selected, the exact date display format is determined by your OS/2 System Setup
Country settings.

Printer: Auto-print received faxes check box, if checked, causes the program to
automatically print any incoming faxes upon receipt.  The fax documents are
printed to the printer device that is currently selected with Fax Printer
setup.

The Printer: Idle priority check box causes the print thread to run at "idle"
priority to avoid slowing system performance when printing fax documents to
paper.  WARNING - DOS command windows and DOS applications run at normal
priority even when they are idle, and this prevents any "idle" priority
activity from running, so fax printing will pause when any DOS processes are
running.  IBM intends to correct this problem in a future OS/2 release, but for
now, DO NOT SET THE "IDLE PRIORITY" CHECK BOX IF YOU WANT TO PRINT FAXES WHILE
DOS PROCESSES ARE ACTIVE.

The Activity report field allows you to specify the pathname of the activity
report file.  Leave this field blank if you do not want an activity report.  If
the field contains a file name, a line is appended to the file for each sending
or receiving activity, providing complete information about the activity.  The
lines are ASCII data in Comma-separated values format that can be easily
imported into Excel or other applications for sorting and generation of
reports.

Note:  The disadvantage of using an Activity report is that the activity report
file will continue to grow in size until you delete it.  If you don't intend to
use this activity data, leave the Activity report field blank to avoid using up
your disk space.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> Settings ΓòÉΓòÉΓòÉ

Options Settings is used to specify general program settings.

Fax local id specifies your subscriber identification string.  This string is
traditionally set to your fax telephone number, and it is transmitted to the
remote fax machine when sending or receiving a fax.  You may be able to use
alphanumeric text characters in this string (rather than just your phone
number) if your fax hardware supports this feature.

Dial macros allow you assign abbreviated names to complex dialing sequences
such as long distance access codes or calling card numbers.  Enter the macro
name in the left field and the phone dialing sequence for the macro in the
right field.  Whenever the program is about to dial a fax number, it first
looks for your Dial macro names in the fax number and converts them into their
assigned dialing sequences.  Dial macros can appear anywhere within the phone
number.  Example macro names are provided (LCL for local access number, LD for
long distance access code, INTL for international access code, CC for calling
card number), but you can change them to any names that you want.  Case is not
significant in matching macro names (i.e., CC is the same as cc).

Monitor type identifies the type of monitor you are using.  If Color is
selected, the fax log will use different colors for different status
conditions.  This setting is also used by the View Gray scale display technique
to select optimal gray values for your monitor.  If your color monitor is
showing partially colored letters on your fax document, you probably have this
set to Plasma monochrome rather than Color.  If the letters on your monochrome
monitor look too light when using the Gray scale display technique, try using
the Plasma monochrome setting to darken the letters.

Date display radio buttons allow you to select an Alpha format (dd-mmm-yy, such
as 23-JUL-92) or a Numeric format (such as 07/23/92).  If the Numeric format is
selected, the exact date display format is determined by your OS/2 System Setup
Country settings.

If you are running a private mode LAN with mail slot notification enabled for
your workstation, the Tones check boxes allow you to enable the playing of
brief tone sequences to provide audio feedback on the success or failure of
send and receive operations.  If Send done is checked, successful sends will be
indicated by three tones of rising pitch (the fax successfully took off).  If
Receive done is checked, successful receives will be indicated by three tones
of falling pitch (the fax successfully landed).  If a send or receive fails for
whatever reason, the last tone in the sequence is a lower-pitch tone (it
crashed).

The Printer: Idle priority check box causes the print thread to run at "idle"
priority to avoid slowing system performance when printing fax documents to
paper.  WARNING - DOS command windows and DOS applications run at normal
priority even when they are idle, and this prevents any "idle" priority
activity from running, so fax printing will pause when any DOS processes are
running.  IBM intends to correct this problem in a future OS/2 release, but for
now, DO NOT SET THE "IDLE PRIORITY" CHECK BOX IF YOU WANT TO PRINT FAXES WHILE
DOS PROCESSES ARE ACTIVE.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ 2.7.3. Configure ΓòÉΓòÉΓòÉ

Options Configure specifies configuration information for your fax hardware.
Use the Help button on the configuration dialog box to get detailed help
information about the configuration items.

Note:  For other configuration items, see Options Settings.


ΓòÉΓòÉΓòÉ <hidden> Fax Modem Configuration ΓòÉΓòÉΓòÉ

This is where you set options for your fax hardware.  Also see the Options
Ports screen to select the port.

Fax BPS indicates the maximum baud rate for your fax hardware in bits per
second (BPS).  Set this rate to match the maximum rate that your fax hardware
supports (or the maximum rate you want it to use).

Speaker radio buttons specify the fax hardware speaker modes.  The Dial setting
(recommended) allows you to hear the dial tone and dialing, but disables the
speaker after the call is connected.  The On setting keeps the speaker on at
all times, and the Off setting keeps the speaker off at all times.  The speaker
volume can be set to High, Medium or Low.

Line type indicates whether the fax hardware should use tone or pulse dialing
and whether you hear a normal dial tone on your line.  If your phone line
supports "Touch-Tone" dialing, select Tone, else select Pulse.  Select Dial
tone if you should wait for a dial tone before dialing, but if you are on a
telephone system that doesn't provide a normal dial tone, then select No dial
tone.

Answer rings specifies the number of rings that should be allowed before
answering an incoming call when in receive mode.  Use the Fax Receive command
to control receive mode.

Modem type specifies the command set which is required for your fax modem.
Check the README.DOC file to see if special settings are required for your fax
modem.  Using incorrect settings may cause your modem to fail or may corrupt
fax documents that you send or receive.  Special settings are also used for
certain fax modems:

Use HW FIFO
          Fax modems and serial ports utilizing the 16550A chip can benefit
          from using this setting.  This turns on the high performance
          buffering in the 16550A chip (it's ignored if you don't have one).
          System interrupt overhead can be reduced by about 90%.

No BPS stepdown
          The IBM L40SX laptop internal fax modem can't transmit at other than
          9600bps.  This setting forces Class 1 or 2 send retraining to stay at
          the set baud rate rather than stepping down to lower speeds.  It does
          not affect receiving.

Skip TCF read
          This skips the normal reading of the Class 1 training signal.  Use
          this with the IBM L40SX laptop internal fax modem.

Check TCF signal
          For most Class 1 modems, this will provide enhanced speed
          downgrading.  This may improve the quality of faxes received over
          noisy lines.

Recv EOP delay
          Use on USRobotics Courier and Sportster Class 1 modems.  These modems
          need a small (.4 sec) delay after receiving a page before issuing the
          next command otherwise they have receive failures.

Alt bit order
          Use on Multitech and Everex Class 2 modems.  There is some
          disagreement in how Class 2 bit ordering should be implemented.
          These modems use bit ordering where transmitted data is consistent
          with received data.  If this setting is wrong for your modem, sent
          and/or received faxes will be totally garbled.

No DLE esc
          Use on Adtech and some Zoltrix Class 2 modems.  These modems don't
          properly use DLE characters to flag DLE data characters in the data
          stream.  Indicated by received faxes with horizontal streaks.

XON recv start
          Use on Everex Class 2 modems.  The Class 2 specification states that
          a DC2 character should start data flow of a received page. This modem
          requires an XON (DC1) instead, otherwise fax receiving will fail with
          a timeout error.

Special cmd
          Use with various modems that require additional initialization
          commands to be more compatible with our software.  Some modems need a
          command to turn on XON/XOFF handshaking (such as &H2 with the
          Courier/Sportster Class 1 modems).

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> SatisFAXtion Configuration ΓòÉΓòÉΓòÉ

This is where you set options for your SatisFAXtion fax hardware.  Also see the
Options Ports screen to select the SatisFAXtion port.

The fax program automatically locates the SatisFAXtion board(s) in your system.
If the Options Ports screen does not show any ports in its list, then the
SatisFAXtion board is not installed or configured correctly.  See the User's
Manual appendices for SatisFAXtion setup and use instructions.

Fax BPS indicates the maximum baud rate for your fax hardware in bits per
second (BPS).  Set this rate to match the maximum rate that your fax hardware
supports (or the maximum rate you want it to use).

Speaker radio buttons specify the fax hardware speaker modes.  The Dial setting
(recommended) allows you to hear the dial tone and dialing, but disables the
speaker after the call is connected.  The On setting keeps the speaker on at
all times, and the Off setting keeps the speaker off at all times.  The speaker
volume can be set to High, Medium or Low.

Line type indicates whether the fax hardware should use tone or pulse dialing
and whether you hear a normal dial tone on your line.  If your phone line
supports "Touch-Tone" dialing, select Tone, else select Pulse.  Select Dial
tone if you should wait for a dial tone before dialing, but if you are on a
telephone system that doesn't provide a normal dial tone, then select No dial
tone.

Answer rings specifies the number of rings that should be allowed before
answering an incoming call when in receive mode.  Use the Fax Receive command
to control receive mode.

Line sharing allows you to set SatisFAXtion line sharing options, if supported
by your SatisFAXtion board.  These options work for the SatisFAXtion/200,
SatisFAXtion/400, or the original SatisFAXtion board if you have purchased the
upgrade kit from Intel and are using firmware version 1.4 or later.  If you
have the original SatisFAXtion board without the upgrade, always leave this
field set to Own line.  Consult your Intel Installation Guide for information
on the line sharing options.

Note:  The DTMF route option is generally used only for the LAN version.  When
enabled, the program will collect Touch-Tone digits from the caller when
receiving a fax, and the LAN version can use the digits to automatically route
the fax document to a workstation user.  A SatisFAXtion board waits up to 6
seconds for the DTMF digits, or the caller can press the pound (#) key on their
telephone keypad to terminate their entry.

Carrier wait specifies the number of seconds that the SatisFAXtion board will
wait for a fax carrier tone when dialing a fax number.  For fastest detection
of busy or no answer calls, you may want to reduce this value to 30 seconds.
For international calling or other situations where there may be a delay in
connecting the call, you may want to increase this value to 60 seconds or more.

DTMF duration specifies the duration of the tones (and gaps between tones) for
tone dialing.  A value of 95 milliseconds is recommended, but you can adjust
this value depending on your telephone system requirements.

Line comp specifies the line compensation parameter for the SatisFAXtion board,
which compensates for line inductance in certain telephone line situations.
This should normally be left in the 0.0 km value, but if you are experiencing
line problems, changing this value may improve your ability to send/receive fax
documents or allow you to more reliably run at higher fax BPS rates.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> Workstation Configuration ΓòÉΓòÉΓòÉ

Check with your LAN administrator to determine the correct mode, user ID,
directory and server alert for your LAN configuration.

Your fax server is installed for either Shared mode or Private mode.  Select
the mode which is used by your fax server.

The User ID must be your LAN user ID.  Check with your administrator if you
don't know your user ID.

If using Shared mode, the Server fax directory must be the network pathname for
accessing the fax server's fax directory from your workstation.

If using Private mode, the User parent directory  must be the network pathname
for accessing the fax system's user parent directory from your workstation.
For example, if your user ID is JOE and your administrator has created the
N:\FX\JOE\ directory on your file server for your personal fax files, then you
would enter N:\FX\ as the User parent directory.

Your administrator should also tell you the appropriate Server alert method to
use.  Depending on the features of your LAN system, you can select from the
following:

o Server pipe - if your workstation can transact a named pipe to your fax
  server, such as when you are using LAN Server or LAN Manager and your fax
  server is an OS/2 file server.  This is the most efficient and responsive
  method, and it is the recommended method when named pipes are available.
  Specify the computer name (workstation ID) of the fax server.

o Shared LPT - if your LAN system allows you to share the fax server's fax
  printer queue from your workstation.  Specify the LPT name that your
  workstation can use to access the fax server's shared fax printer queue (NOT
  the LPT name of your workstation's fax printer object).

o Polled file - if the previous methods are not available. With this method,
  the workstation will modify a shared file which is monitored by the fax
  server.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> Brooktrout Configuration ΓòÉΓòÉΓòÉ

This is where you set the options for your Brooktrout fax hardware.  To select
the Brooktrout ports for sending or receiving, see Options Ports.

Bfv directory specifies the drive and directory that contains the Brooktrout
OS/2 files.  You must install a recent version of the Brooktrout OS/2 device
driver and Brooktrout BTLIB OS/2 software.  If you installed the Brooktrout
OS/2 software in the standard way, the Bfv directory is probably C:\BFAX.

Bfv config file indicates the name of the Brooktrout configuration file.  If
you installed the Brooktrout OS/2 software in the standard way, the Bfv config
file is probably BTCALL.CFG

The Enable DTMF routing check box is generally used only for the LAN version.
When enabled, the program will collect Touch-Tone digits from the caller when
receiving a fax.  The other fields set the maximum number of digits to be
collected, and the timeout values (in seconds) for collecting the digits.  With
the LAN version, the DTMF digits can be used for automatically routing the fax
document to a workstation user.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ <hidden> GammaFax Configuration ΓòÉΓòÉΓòÉ

This is where you set options for your GammaFax hardware.  Also see the Options
Ports screen to select the GammaFax port.

If the Options Ports screen does not show any ports in its list, then the
GammaFax software is not installed or configured correctly.  See the
documentation for setup and use instructions.

Q File displays the name of the GammaFax dispatcher queue file.  The path to
the GammaFax files is specified by the GFAX environment variable.  This
environment variable should be set in your CONFIG.SYS file.

Line type indicates whether the fax hardware should use tone or pulse dialing
and whether you hear a normal dial tone on your line.  If your phone line
supports "Touch-Tone" dialing, select Tone, else select Pulse.  Select Dial
tone if you should wait for a dial tone before dialing, but if you are on a
telephone system that doesn't provide a normal dial tone, then select No dial
tone.

Q Poll Time is specified in seconds (from 5 to 99 seconds).  This is generally
set to the same value as the "queuet" GammaFax configuration value.


ΓòÉΓòÉΓòÉ <hidden> Net Configuration ΓòÉΓòÉΓòÉ

 User fax directory - their fax directory Public directory Shared printer

The User fax directory is the drive and pathname of the private fax directory
for this workstation.  This is where your private phone books, private cover
sheet bitmaps, your FAX.LOG file and your fax document files are stored.

The Public directory is the drive and pathname of the public fax directory for
your LAN.  This is where the public phone books, cover bitmaps and other public
files are stored.

The Shared printer is the shared fax printer device for your LAN.  Your
workstation program uses this device to communicate with the fax server.

Pressing the Change button causes changes to be saved and used in the future.


ΓòÉΓòÉΓòÉ 2.7.4. Ports ΓòÉΓòÉΓòÉ

The Fax Port Status screen displays the list of fax ports (lines) in your
system.  To make a change, select a line from the list box and press the
appropriate button.

If you have the single-line version of the program, select a line and press the
Set button to specify the port for sending and receiving.

If you have a multiline version of the program, select a line and press the
Select button to toggle the line status to Send/Receive, Send, Receive, Standby
or Off.  A standby line will appear in the status window but will not be used
by the fax program for normal sending or receiving.

With fax modem hardware, the list shows the COM ports that are accessible
through the FMD.SYS device driver (which may or may not have fax modems
attached).

With SatisFAXtion coprocessor boards (SatisFAXtion/200 or /400 internal
boards), the software automatically detects and displays all the SatisFAXtion
boards that are installed in your system.  If the SatisFAXtion board does not
show up in the list, then the board is not installed or configured correctly.
See the User's Manual appendices for SatisFAXtion setup and use instructions.

With Brooktrout boards, GammaFax boards or other supported fax hardware, the
software queries the board device driver and shows the available ports.


ΓòÉΓòÉΓòÉ 2.8. Help Menu ΓòÉΓòÉΓòÉ

The Help menu contains the following commands:

Help index       index of help information

General help     help on fax application

Using help       help on the help system

Keys help        key assignments

Product information version/copyright


ΓòÉΓòÉΓòÉ 2.8.1. Help index ΓòÉΓòÉΓòÉ

Use this choice to display the help index.

The help index lists the titles of the help information that is available.  You
can select items from the list to get further information on any of the topics.


ΓòÉΓòÉΓòÉ 2.8.2. General help ΓòÉΓòÉΓòÉ

Use this choice to get general help for the fax program.

General help provides general information about the program you are using.
When in the Help window, you might find it useful to press Ctrl+C to see the
Table of Contents for the available help information.


ΓòÉΓòÉΓòÉ 2.8.3. Using help ΓòÉΓòÉΓòÉ

Use this choice to find out what kind of help is available and how to use the
help that is available.

In general, help is provided for every menu and command.


ΓòÉΓòÉΓòÉ 2.8.4. Keys help ΓòÉΓòÉΓòÉ

Use this choice to display a list of key assignments for the fax program.


ΓòÉΓòÉΓòÉ 2.8.5. Product information ΓòÉΓòÉΓòÉ

Product information displays the version and copyright information.


ΓòÉΓòÉΓòÉ 3. Fax Status Window ΓòÉΓòÉΓòÉ

A small status window keeps you informed about background activities such as
sending, receiving and printing fax documents.  The status window also
indicates the number of documents sent, documents received and errors since you
started the program or last pressed the Hide button.

Pressing the Hide button hides the status window and resets the counts of
sends, receives and errors to zero.  The status window will automatically
appear again when something happens, such as a fax document being received or
transmitted.  So as to avoid interrupting your work, the status window will not
force itself to the top when it reappears.  If you are working in a window or
maximized application that covers the status window's position, you will need
to uncover the status window to see it.

The Receive On/Off button provides a quick way of toggling between the Receive
All calls and Receive Off modes.  This is especially useful for fax modem users
who need to temporarily release the COM port to make a data modem call.  See
the Fax Receive command for details about receive modes.

The Kill button is used after selecting a line from the status window to abort
the selected activity.  You can use this to abort a print job that is in
progress.  Depending on your fax hardware, you might also be able to abort a
fax transmission or reception that is in progress.  (Some fax hardware does not
support this.)

Note:  For additional status feedback, you can turn on the Send done and
Receive done tones on the Options Settings dialog box.  This will provide audio
feedback on the success or failure of send and receive operations.  If Send
done is checked, successful sends will be indicated by three tones of rising
pitch (the fax successfully took off).  If Receive done is checked, successful
receives will be indicated by three tones of falling pitch (the fax
successfully landed).  If a send or receive fails for whatever reason, the last
tone in the sequence is a lower-pitch tone (it crashed).


ΓòÉΓòÉΓòÉ 4. Fax Printer Driver Information ΓòÉΓòÉΓòÉ

The fax printer driver allows your other applications to create fax documents
using their standard print commands.

If the fax printer driver is installed, simply tell your PM application to use
the fax printer device, then print to it.  For instructions on printing fax
documents from your WIN-OS/2 and DOS applications, see the User's Manual.  (See
the Printer Driver Installation information if you have not yet installed the
printer driver.)

When you print to the fax printer driver, an optional pop-up dialog box allows
you to send the fax document, or you can use the fax application program to
edit and send the fax document later.

If necessary, consult your application's documentation for instructions on
printing.  Most PM applications use File Printer setup for selecting printer
devices and File Print to print to the selected printer device.

Most PM applications let you temporarily change the printer configuration items
by pressing a Setup button on their File Printer setup dialog box.  If the
application does not provide this, or if you want to change the default values
for the printer configuration items, do the following:

o On OS/2 version 2.0, point at the printer object and press mouse button 2 to
  display the pop-up menu for the printer object.  Click on the arrow to the
  right of Open, then click on Settings.  Click on the Printer driver tab.
  Press the Job properties button to see the Printer Driver Configuration
  dialog box.

o On OS/2 version 1.3, use the OS/2 Print Manager's Setup Printers command to
  adjust the printer properties of the fax printer driver.

The fax printer driver allows you to set the following configuration items:

Length selects the page size for your fax pages.

Resolution selects either fine (200x200 dpi) or normal (200x100 dpi) resolution
for the fax document.  Using fine mode provides the best quality.

Orientation selects portrait (normal) or landscape (sideways) mode.  Landscape
can be used for printing spreadsheets or other documents that are too wide to
fit in a normal 8.5" page width.

Action radio buttons let you choose to send fax documents immediately or send
later using the fax application program.  The action choices do the following:

  Log entry The printer driver writes the fax file and place an entry in the
          Fax Open log with a status of Print.  You then use the fax
          application program to view, edit and send the fax document.

  Send pop-up This is like Log entry, but the printer driver also displays a
          dialog box for sending the fax document.  This dialog box is like the
          Fax Send dialog box in the fax application program.  Most Fax Send
          options are available to you, including cover sheets, header lines,
          phone books and deferred transmission.  If you decide not to send the
          fax document, press the Cancel button on the dialog box.  In this
          case, the document will appear in the fax log with a status of Print
          (just like using the Log entry action).

Tones is used to select beeping tones which indicate printer driver activity.
These tones are useful for determining if the printer driver is installed and
operating correctly, and also allow you to determine when background printer
driver activity is completed.

Gray levels is used to specify how the printer driver should deal with colored
areas.  When printing colored images, some applications send the color
information to the printer driver, and the printer driver can convert the
colors in several ways as described below.  Experiment with the Gray levels
setting to see what works best for printing your images.

  Black & white
          forces all colors to black.

  Fax 8-level
          maps colors to special patterns that are custom-designed to allow
          efficient fax transmission and support resizing and printing without
          aliasing (distortion).

  System dithered
          uses standard system color dithering which can produce nice looking
          images, but the images are less efficient for fax transmission and
          the gray areas may alias (distort) when resized or printed.

Emulation is used to select the desired type of printer emulation.  This
setting will not affect printing from true OS/2 applications that use printer
drivers, but it will affect printing from DOS applications, Windows
applications and direct printing to the LPT device.  Depending on your product
version, the emulation settings may include the following:

  None
          This setting will recognize all >> fax printer driver commands as
          described in Appendix F of the User's Manual.  If you wish to use
          >>FONT commands, you must set emulation to None.

  ProPrn X24E
          This setting emulates the IBM Proprinter X24 printer.  Because it is
          assumed that Proprinter codes will be used for font control, the
          >>FONT fax printer driver command will not be recognized.  Proprinter
          output is directly mapped onto the fax page, producing optimal
          quality but at a slightly reduced size.

  X24E Enlarged
          This setting is like the ProPrn X24E setting, but it enlarges the
          output to use the entire fax page.

  PCL
          This setting emulates the LaserJet printer family's Printer Control
          Language (PCL).  Because it is assumed that PCL commands will be used
          for font and page control, certain >> fax printer driver commands
          will not be recognized (including >>FONT and >>PAGE).

Note:  The fax application program must be running to actually transmit fax
documents, but if it isn't, you can still "send" from the printer driver and
the fax documents will be sent the next time you run the fax application
program.


ΓòÉΓòÉΓòÉ 5. Fax Printer Driver - Installing ΓòÉΓòÉΓòÉ

The INSTALL program can automatically install the printer driver, but if you
prefer to do it manually, the procedure for installing the fax printer driver
is as follows.  These instructions assume that you initially have the driver
file and its corresponding .HLP file on a diskette in drive A.

IMPORTANT
Your CONFIG.SYS file must grant IOPL privilege to the printer driver.  The
INSTALL program modified your CONFIG.SYS file to set the required IOPL
privilege (or told you how to modify it yourself), but you must reboot your
system with the modified CONFIG.SYS before attempting to install the printer
driver.

For OS/2 2.1 or later, see the OS/2 online information for instructions on
installing printers.  One way to do this is to double-click on the Start Here
object, then select the Installing printers item from the list.

For OS/2 2.0, see the instructions on Installing a Printer Driver in your OS/2
2.0 - Using the Operating System manual, or use the following simple procedure:

 1. Open drive A and get to its icon view of its files.

 2. Double-click on the .DRV file icon to display the printer model window.

 3. Drag the printer icon from the window and drop it on your desktop.

 4. A new printer object will be on your desktop.  If you don't see it, arrange
    your desktop by clicking mouse button 2 on an empty area of the desktop and
    selecting Arrange.

 5. Verify the printer properties information.  To do this, display the pop-up
    menu for the fax printer object by pointing at the object and clicking
    mouse button 2.  Click on the arrow to the right of Open, then click on
    Settings.  Select the Printer driver tab.  Press the Job properties button.

 6. If you wish to print fax documents from WIN-OS/2 applications, also install
    a WIN-OS/2 printer driver as described in the User's Manual.

Note:  Leave the fax printer driver associated with an unused device (like
LPT3).  On OS/2 2.0, you associate a printer object with a logical device on
the Output page in the printer object's settings notebook.  Some PM
applications require a printer device, and the logical device name is used when
printing to the fax printer driver from WIN-OS/2 and DOS applications on OS/2.

Note:  The fax driver is a Presentation Manager printer driver.  Windows
applications require a WIN-OS/2 printer driver.  See the User's Manual for
instructions on installing and using an appropriate WIN-OS/2 printer driver.

To install the fax printer driver on OS/2 version 1.21 or 1.3

 1. Run the OS/2 Control Panel and select Add printer driver from the
    Installation menu to select and copy the printer driver from the diskette.

 2. Next, run the OS/2 Print Manager, select Printers from the Setup menu, and
    press the Add button to display the Add Printer dialog box.

 3. Enter a name, a description, and select an unused device such as LPT3.
    (Some PM applications require a printer device, even though the fax printer
    driver will not really use this device.  The fax printer driver passes the
    fax document to the fax application program for actual transmission.)
    Select the fax printer driver in the list box, taking care to clear any
    other printer drivers that may already be selected.

 4. Press the Add button to exit the Add Printer dialog box, and the Ok button
    to exit the Printers dialog box.  The fax printer driver is now installed.


ΓòÉΓòÉΓòÉ 6. Fax Log Status Codes ΓòÉΓòÉΓòÉ

The fax log identifies the status of each fax document using the following
values in the Status field (sorted alphabetically):

Status    Meaning and Action

BadRcv    General failure during fax receive.  Try reception again.  Could be a
          noisy line.

BadSnd    General failure after training was completed.  Try again.  Could be
          caused by a noisy line or fax hardware defect.

Busy      Dialed ok, but line was busy.  Try again.  Can set Busy retries on
          Options Settings for auto retry.

CfgErr    Configuration file error.  Your fax hardware requires a configuration
          file.  Check file path and file contents.  Consult your fax hardware
          documentation.

DialTn    Dial tone detected after dialing.  Did a human answer and then hang
          up?  Are you using tone dialing on a pulse line?

Edit      Fax document created or modified but not yet sent.  If desired, open
          the document and send it.

Hangup    Remote machine hung up unexpectedly.  Try again.  Repeated failures
          may mean that your fax hardware and the remote fax hardware are
          incompatible, in which case you should try using different fax
          hardware or check with the fax hardware vendors for ROM upgrades.

Killed    Transmission or reception was aborted using the Kill button on the
          status window.

MdmErr    Modem command error.  Fax hardware not compatible?  Wrong ADP file?
          Try again.

NoAnsr    Dialed ok, but no answer.  Check phone number.  Try again.

NoCarr    Dialed ok, but no fax carrier was detected.  Is the receiving end a
          fax machine?  Check phone number and retry.

NoDial    No dial tone was detected.  Is the phone line attached to your fax
          hardware?  Check your phone line.  Try again.

NoDrv     Specified FMD device cannot be found, does not respond, or is in use
          by another program.  Close other programs that are using the COM
          device.  Is the FMD device driver installed?

Noise     Bad data received from fax hardware.  Probably a noisy line.  Try
          again.  If problem persists, try another phone line if possible.

NoMem     No memory available.  Your OS/2 system is seriously bottlenecked.
          Close unneeded applications and/or obtain more memory for your
          computer.

NoTrn     Dialed ok, a fax machine answered, but training failed.  Try again.
          Could be caused by a noisy line or fax hardware defect.

Print     Fax document created by the fax printer driver.  Open the document to
          view, edit or send it.

Rcvd      Successfully received, not yet displayed/read.  Open the fax document
          to read it.

Read      Successfully received and read.

Send      Currently sending.

Sent      Successfully sent.

Spool     Spooled to send (maybe at a future date or time).

SysErr    Software failure.  Could be caused by inability to find or read the
          fax file, as from disk error.

TmeOut    No response from a command to the fax hardware.  Fax hardware turned
          off or incompatible?  Try again.

Voice!    Voice detected after dialing.  Wrong phone number?  This could be a
          voice mail system that requires special interaction, or a phone
          company message telling you that "all lines are temporarily busy" or
          "the number has been changed."  Dial the call manually to
          investigate?  Try again. (Supported only if your fax hardware
          supports voice detection during call progress analysis.)

Note:  No retries are done for Voice! or Killed failures.


ΓòÉΓòÉΓòÉ 7. Fax Errors/Problems ΓòÉΓòÉΓòÉ

Information is available for the following problems and error conditions:

Error messages:
Can't find or load 'FAX.ADP'
Can't find fax adapter function 'xxxx'
Error loading fax adapter dialog box
Fax modem on 'FMDx' does not respond correctly
Fax Modem Driver 'FMDx' is not loaded or is not responding
Fax device 'FMDx' is unavailable
Other problems:
Fax hardware dials but fails
Program cannot find help file
Printer driver cannot find help file
Gray scale display looks strange
Fax takes too long to send
Can't print faxes from DOS or Windows
Printer driver changes don't affect apps
Printing speed
Printing slows the system
Fax won't print to paper
Printer memory error


ΓòÉΓòÉΓòÉ 7.1. Can't find or load 'FAX.ADP' ΓòÉΓòÉΓòÉ

The error message Can't find or load 'FAX.ADP' means that the program cannot
find the hardware adapter file that it uses to talk to the fax hardware, or the
IOPL setting in your CONFIG.SYS file is set incorrectly.  The FAX.ADP file
should be in the fax program directory.

If you continue, the program will run in "no hardware" mode.  You won't be able
to send, receive or configure the fax hardware, but you can edit fax documents
and use other commands.

If the FAX.ADP file is missing, try reinstalling the program. The appropriate
FAXxx.ADP file should have been copied into the FAX.ADP file by the INSTALL
program (or you can copy the file manually if necessary).

Your CONFIG.SYS file should contain the line "IOPL=YES".  If you prefer to list
individual application files in your IOPL list, be sure that FAX and the fax
printer driver name are included in the IOPL list.


ΓòÉΓòÉΓòÉ 7.2. Can't find fax adapter function 'xxxx' ΓòÉΓòÉΓòÉ

The error message Can't find fax adapter function 'xxxx' usually means that
there is a version mismatch between your program and the FAX.ADP file.  This
file should have been placed in the fax program directory.

Try reinstalling the program to ensure that the EXE and FAX.ADP files match.
The appropriate FAXxx.ADP file should have been copied into the FAX.ADP file by
the INSTALL program (or you can copy the file manually if necessary).


ΓòÉΓòÉΓòÉ 7.3. Error loading fax adapter dialog box ΓòÉΓòÉΓòÉ

The error message Error loading fax adapter dialog box usually means that there
is a version mismatch between your program and the FAX.ADP file.  This file
should have been placed in the fax program directory.

Try reinstalling the program to ensure that the EXE and FAX.ADP files match.
The appropriate FAXxx.ADP file should have been copied into the FAX.ADP file by
the INSTALL program (or you can copy the file manually if necessary).


ΓòÉΓòÉΓòÉ 7.4. Fax modem does not respond correctly ΓòÉΓòÉΓòÉ

The error message Fax modem on 'FMDx' does not respond correctly means that the
fax hardware either did not respond to a command or responded incorrectly.

This can occur when no fax hardware is attached, the fax hardware is not turned
on, the Modem type settings on Options Configure are incorrect, or the wrong
FAX.ADP file is installed.

See the README.DOC file for information on selecting the correct ADP file and
setting the correct Modem type values for your fax hardware.  Run the program
with the "-v" parameter to obtain a verbose debugging log.


ΓòÉΓòÉΓòÉ 7.5. FMD device driver not loaded ΓòÉΓòÉΓòÉ

The error message Fax Modem Driver 'FMDx' is not loaded or is not responding
means that the FMD device cannot be found.

This could be because the FMD.SYS device driver is not loaded.  If your fax
modem also functions as a data modem, try to verify that your modem is properly
installed and working by talking to it with a data communications program.  Run
the program with the "-v" optional parameter to obtain a verbose debugging log.


ΓòÉΓòÉΓòÉ 7.6. Fax device is unavailable ΓòÉΓòÉΓòÉ

The error message Fax device 'FMDx' is unavailable means that another program,
perhaps your data communications program, is using the corresponding COM port
or has the COM port open.

Terminate other programs that try to use the fax device before starting the fax
program.


ΓòÉΓòÉΓòÉ 7.7. Fax hardware dials but fails ΓòÉΓòÉΓòÉ

This is most often caused by noise on the phone line.

Occasionally getting a noisy phone line is a normal occurrence, and based on
your configuration settings, the fax program will automatically retry a call
when this happens.

If your line is consistently noisy, try unplugging extension phones or other
attached phone lines that may be causing noise.  If possible, use a different
phone line.


ΓòÉΓòÉΓòÉ 7.8. Program cannot find help file ΓòÉΓòÉΓòÉ

Check to see that the help file (name.HLP) is in the same directory as the fax
program file (name.EXE) where 'name' is the name of the fax program.

If you prefer to keep your help file in C:\OS2\HELP with the other OS/2 help
files, check to see that the help file is in that directory, and that your
CONFIG.SYS file contains a "SET HELP=C:\OS2\HELP" line.


ΓòÉΓòÉΓòÉ 7.9. Printer driver cannot find help file ΓòÉΓòÉΓòÉ

Check to see that the help file (nameD.HLP) is in the same directory as the
printer driver file (nameD.DRV) where 'name' is the name of the fax program.
This is probably in the directory \OS2\DLL\nameD.

If you prefer to keep your help file in C:\OS2\HELP with the other OS/2 help
files, check to see that the help file is in that directory, and that your
CONFIG.SYS file contains a "SET HELP=C:\OS2\HELP" line.


ΓòÉΓòÉΓòÉ 7.10. Gray scale display looks strange ΓòÉΓòÉΓòÉ

The View Gray scale display. technique uses the Monitor type value on the
Options Settings dialog box to select optimal gray values for your monitor.

If your color monitor is showing partially colored letters on your fax
document, you probably have Monitor type set to Plasma monochrome rather than
Color.

If the letters on your monochrome monitor look too light when using the Gray
scale display technique, try using the Plasma monochrome setting to darken the
letters.


ΓòÉΓòÉΓòÉ 7.11. Fax takes too long to send ΓòÉΓòÉΓòÉ

Because of the way that fax documents are compressed and transmitted, the use
of large areas of fine-grained patterns will slow fax transmission.

If you are concerned about minimizing transmission time and thereby minimizing
your long-distance telephone charges, you may want to use solid black, solid
white or coarse patterns for large charts and images.

Watch out for large areas that look gray... there is only black and white in a
fax document, so a gray area is actually made up of alternating black and white
dots, and this is especially slow to send.


ΓòÉΓòÉΓòÉ 7.12. Can't print faxes from DOS or Windows ΓòÉΓòÉΓòÉ

Open the Settings notebook for the fax printer object, go to the Printer driver
page, and press the Job Properties button.  Set the Tones field to On.  This
will enable beeping tones during printer driver operation, which is very useful
for testing this problem.

If Tones is On but no tones occur when you try to print to the printer driver,
that means that the printer driver is not being accessed, so the problem is
probably due to an OS/2 configuration issue.  Check the Output page in the
Settings notebook and make sure that an available LPT device is being used for
the fax printer object.  Try a different, available LPT device if possible.
Don't use a COM device for the printer object since OS/2 will only redirect DOS
and WIN-OS/2 output if an LPT device is used.

Note:  You can test operation on an LPT port by using a command like "COPY
\CONFIG.SYS LPT3" at a command prompt.  When working correctly, you will hear
tones as soon as you type this command, and this should result in a Print
status document in your fax log.


ΓòÉΓòÉΓòÉ 7.13. Printer driver changes don't affect application ΓòÉΓòÉΓòÉ

Most applications use the printer object settings, but some OS/2 applications
incorrectly use the printer driver settings, so it is best to make any changes
in both places.

To change the default values, display the pop-up menu for the fax printer
object by pointing at the printer object and clicking mouse button 2.  Click on
the arrow to the right of Open, then click on Settings.  Click on the Printer
driver tab.  Now press the Job properties button to see the printer object's
configuration dialog box, or double-click on the fax printer driver icon in the
notebook's Printer driver window to see the printer driver's configuration
dialog box.

The same dialog box is used for both, but the values for the object and driver
might be different.


ΓòÉΓòÉΓòÉ 7.14. Printer speed ΓòÉΓòÉΓòÉ

The fax program, being a well-behaved OS/2 Presentation Manager program, always
uses the Presentation Manager Print Driver for its printing.

Fax documents, being large bitmapped graphics images, must be printed using
your printer's graphics mode.  These are big bitmaps (e.g., at 300 dpi, each
page is about a megabyte), so large amounts of data must be sent to the
printer.  This takes time.

Some suggestions:

 1. Try running with your OS/2 Print Spooler enabled.  This won't make it print
    any faster, but since the spooler is managing the printing in background,
    you can proceed with other work while the document is printing.

 2. Try printing with a lower graphics resolution.  Most printers support
    different resolutions that can be set using PM Print Manager selections or
    the Fax Printer setup command.  For example, with an HP LaserJet printer,
    you might want to try 150 dots per inch (dpi) or even 100 dpi rather than
    300 dpi.  A fax page must be converted into a graphics image for printing.
    The image size for each page is almost 1 Mbyte at 300 dpi, but less than
    256 kbyte at 150 dpi.  You may sacrifice some print quality, but each page
    will print much faster at a lower resolution.

 3. Laser printer user's - consider upgrading to a printer (and if necessary, a
    PM printer driver) that supports PCL 5.  Printers such as the LaserJet II
    have a relatively slow parallel port and their PCL4 language requires that
    every bit be sent to the printer, which means that it can take about three
    minutes to print a 300 dpi page.  Some newer printers, such as the LaserJet
    III and LaserJet 4, have a faster parallel port and their PCL 5 language
    supports special codes in the data stream to significantly reduce the
    number of bytes that need to be transmitted to the printer.  This provides
    much faster printing of graphics images such as fax documents.


ΓòÉΓòÉΓòÉ 7.15. Printing slows the system ΓòÉΓòÉΓòÉ

Printing a fax to paper is computationally intensive since a fax page is a
large bitmap and this bitmap must be resized and copied into the printer
driver.  This can result in sluggish system performance when a fax is being
printed to paper.  You can lower the priority of the print thread to avoid
sluggish system performance, but be sure to note the warning below.

The Printer: Idle priority check box on the Options Settings screen causes the
print thread to run at "idle" priority to avoid slowing system performance when
printing fax documents to paper.

Warning: DOS command windows and DOS applications run at normal priority even
when they are idle, and this prevents any "idle" priority activity from
running, so fax printing will pause when any DOS processes are running.  IBM
intends to correct this problem in a future OS/2 release, but for now, DO NOT
SET THE "IDLE PRIORITY" CHECK BOX IF YOU WANT TO PRINT FAXES WHILE DOS
PROCESSES ARE ACTIVE.


ΓòÉΓòÉΓòÉ 7.16. Fax won't print to paper ΓòÉΓòÉΓòÉ

If you tell the program to print a fax to paper but the fax never prints, it's
probably because the program is configured to do "idle priority" printing but
DOS applications are preventing idle priority activities from running.  See the
warning below.

The Printer: Idle priority check box on the Options Settings screen causes the
print thread to run at "idle" priority to avoid slowing system performance when
printing fax documents to paper.

Warning: DOS command windows and DOS applications run at normal priority even
when they are idle, and this prevents any "idle" priority activity from
running, so fax printing will pause when any DOS processes are running.  IBM
intends to correct this problem in a future OS/2 release, but for now, DO NOT
SET THE "IDLE PRIORITY" CHECK BOX IF YOU WANT TO PRINT FAXES WHILE DOS
PROCESSES ARE ACTIVE.


ΓòÉΓòÉΓòÉ 7.17. Printer memory error ΓòÉΓòÉΓòÉ

Unless the printer has enough available memory, it may produce an error when
you attempt to print a full-page fax document.

Since a fax document is an image, it is printed in graphics mode.  In general,
you must have at least one megabyte of printer memory to print a full page of
high resolution (300 dpi) graphics on a LaserJet printer.  Even if you have
more memory than this in your printer, portions of the memory may be used up by
downloaded fonts or other data from other programs.  In this case, resetting
the printer may correct the situation and allow printing of full-page
high-resolution graphics.

If you do not have enough memory to print in high-resolution, or if you want to
speed printing, you can use a lower resolution for printing fax documents.  You
can use the Fax Printer setup command to change the printer resolution.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Baud is the speed at which data is transmitted between two devices (e.g. fax
machines).  Measured in bits per second (BPS).


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

A Device Driver is a system software component that isolates the operating
system and application programs from the details of a physical device.  The
driver presents a software interface for the physical device.  Drivers run as
part of the operating system kernel and are often interrupt-driven, so it is
important that drivers be small and efficient, and because of this they
typically provide a very low-level interface.  The OS/2 COM driver (COM.SYS)
and the fax modem driver (FMD.SYS) are device drivers.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

DPI is an acronym for Dots Per Inch, a measure of graphics resolution.  For
example, a LaserJet printer is said to have a resolution of 300 dpi because its
high-resolution graphics mode allows it to print 300 dots per inch (both
vertically and horizontally).  A normal-resolution fax is 200 dpi horizontally
and 100 dpi vertically, while a fine-resolution fax is 200 dpi both
horizontally and vertically.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

OCR is an acronym for Optical Character Recognition.  The process of analyzing
a scanned document to turn it into text.  For example, by scanning and
analyzing a typed page, an OCR system may provide you with an ASCII text file
that can be edited and searched using text-based programs.  Since a fax
document basically consists of pre-scanned pages, some OCR programs can take
fax document graphics files as input for their processing.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Pulse dialing is a dialing format in which each digit is represented by a
series of pulses, as opposed to Tone Dialing which uses different tones for the
various keys.  Pulse dialing is also known as rotary dialing.


ΓòÉΓòÉΓòÉ <hidden>  ΓòÉΓòÉΓòÉ

Tone dialing is a dialing format where different tone frequencies are used for
the various telephone