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Troubleshoot views
Missing buttons
I want to rename a view, but the Rename button is disabled.
If the current view is a standard view, you cannot rename it. Instead, copy the standard view, give it a new name, and then change the settings if you haven't already customized the view the way you want.
My Address Bar is missing.
To go to a Web site, type the address into your browser. To use the Address Bar to go to a Web site, on the View menu, point to Toolbars, click Web, and then type the address into the Address Bar.
I don't see the button I want in the Navigation Pane.
To add or remove buttons in the Navigation Pane, right-click Configure Buttons , click Add or Remove Buttons, and then click the button you want.
Note To rearrange the buttons displayed in the Navigation Pane, right-click Configure Buttons , and then click Navigation Pane Options. In the Display buttons in this order list, click the button you want to change, and then click Move Up and Move Down.
Items
Items disappear when I switch to another view.
Some
items in a folder may be temporarily hidden if the
view you are using includes a filter. To see all of the items, remove the filter.
How?
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On the View menu, point to Arrange By, and then click Custom.
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Click Filter.
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Click Clear All.
Note You can quickly tell if a view filter has been applied to a folder by checking to see if the status bar displays the words Filter Applied in the lower-left corner of the screen. Multiple Filters Applied displayed indicates that both a synchronization filter and a view filter have been applied. A synchronization filter allows you to choose which items are downloaded or kept in your Offline Folder files (.ost)
I can't edit my items.
- Some fields cannot be edited directly in a card view type. For example, you cannot edit the contact name in the card heading or the contents of the Notes field. To edit this information, you must open the contact.
- You may have switched to a view in which editing is off. In a card or table view type, you can switch editing on or off.
- On the View menu, point to Arrange By, point to Current View, and then click Customize Current View.
- Click Other Settings.
- Select or clear the Allow in-cell editing check box.
- You may have changed to multi-line layout. In-cell editing cannot be done in multi-line layout, and when you change from single-line layout to multi-line layout, in-cell editing is automatically turned off. If you switch to single-line layout, in-cell editing will be automatically turned back on.
I'm using automatic formatting and only the first line of my messages is displaying correctly.
In multi-line layout, automatic formatting rules apply only to the first line of text.
Switch to single-line layout, if you want all the lines of your message to be automatically formatted.
Shortcuts
The shortcut I'm adding doesn't show in the new group I created.
By default, new shortcuts that you create will always be added to the
shortcut group. Click the shortcut you added, and then drag it to the new group you created.
Views
I can't find the view I created.
- When you create a custom view, the view is added to the Current View
submenu. To switch to the new view, on the View menu, point to Arrange By, point to Current View, and then click the view you want.
- A view can only be used for the same type of folder it was created for. For example, if you create a view for Inbox, you can't use it for Tasks. To use the same view settings, you must create another view in Tasks.
- You can set a custom view to be available in the current folder or in all folders of the same type; for example, all Contacts folders. The view you want to use may not be available in the folder you are in. Switch to the folder you created the view in, copy the view, and then change where it can be used.
I added columns to a table view, but I can't see all of them.
The folder views have disappeared in the Current View pane.
You have selected the Only show views created for this folder check box in the Custom View Organizer dialog box. To display the views, on the View menu, point to Arrange By, point to Current View, and then click Define Views. Clear the Only show views created for this folder check box.
I want to copy information from a field that isn't displayed.
You need to display the field in the view, verify that in-cell editing is turned on, and then copy its contents.
- On the View menu, point to Arrange By, point to Current View, and then click a table view type.
- Add the columns you want to copy the contents of to the view.
How?
In a table, a field is a column that contains information. In a card, a field is a box with a label that contains information.
- On the View menu, point to Arrange By, and then click Custom.
- Click Fields.
- Do one of the following:
Add a field or column
- In the Available fields box, click the field you want to add.
If the field you want is not in the Available fields box, click a different field set in the Select available fields from box, and then click a field.
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Click Add.
Remove a field or column
- In the Show these fields in this order box, click the field you want to remove.
- Click Remove.
Tip
To quickly remove a column, drag the
column heading away from the row until an X appears through the column heading, and then release the mouse button.
- On the View menu, point to Arrange By, and then click Custom.
- Click Other Settings.
- Select the Allow in-cell editing check box, and then click OK.
- Select the text you want to copy.
- On the Edit menu, click Copy.
- Switch to the other program or to the item you want to copy the information to.
- On the Edit menu, click Paste.
Multi-line layout is displaying information that does not make sense.
Multi-line layout normally displays four fields (From, Subject, Date, and Icon). If you have changed the order of the fields (columns) or added a text field to the column order before the From or Subject fields, your message information may display incorrectly in multi-line layout. Switch to single-line layout and review and rearrange your column headings. The fields should be ordered so that From and Subject are the first two text fields, and the Date field (Received or Sent) is the first date field. You can specify that additional fields appear on lines following these default fields.