ocr: HOW GROUPWARE GETS IN THE DOOR Introduced through one department Top-down Bottom-up No formal introduction Other 10% 20% 30% 40% 50% Percent of Respondents SOURCE: REATIVE NETWOHRS Back Door. Groupware most often enters firms via a savvy de- partment, according to a Creative Networks survey. It gets a formal, company-wide introduction less than 10%oft the time.
