ocr: CUSTOMIZATION COUNTS IN TOOL EVALUATIONS Tinker, Tailor. What. attributes 5:08 factor into development tool evaluations? A nonproprietary Non-proprietary 184 nature scored high with SMR solutions survey respondents. A tool's Cost 481 ability to tailor applications Tailors/integrates was also cited. packaged software 4.26 Customizes to user's development style Non-technical end 8.47 users can customize applications 2 6 Not important veryimportant SOURCE: SENTRY MARKET RESEARCH, 1995