ocr: CLIENT/SERVER SLOWS SYSTEMS MANAGEMENT When asked by: SMR whether they were satisfied with their successin implementing automated operations technology - in client/server environments, 6496ofresponding IS departments said no. Asis C often the case, a lack of financial resources was a primary reason for dissatistaction. Other reasons for discontent: PERCENT OF RESPONDENTS Lack of financial resources 62% Lack of training/support 54% Internal staff resistance 51% Tools not available 48%0 Tools not multiplattorm 42% Vendors oversold benefits 28% Lack ofe enterprise-wide planning 23% SOURCE: SENTRY ...