ocr: Table 1: A summary comparison of the available staff, hours of operation, and supporf services provided by distributors. Distributor Calls per month No. of staff Hours of operation Free- and fee-based support ingram Micro 100,000 1101o115 8:30 a.m. to 9:00 p.m. EST M-F Frees Reselers must meet a minimum purchase require ment of $2,500/mo. Fee-based: a 900 number is avail able for resellers who don't qualify for free support. Merisel 30,000 30 8:00 a.m. EST to 6:00 p.m. PST M-F Freet Reselers must meet a minimun purchase require mont of $2,500/mo. Fee-bosed: Reselers con subsoibe to tho Tach Co ...
