ocr: 3hrs 26 min. a - U Total time Time on hold 50 4 : 3714 E30 31:05 20 10H 9:09 6:11 4:13 4:15 Ingrom Merisel Tech Data Gates Menus: 2 Hond-olis: 0 - limes on hold: 5 2 1 2 Timse to lech: 3:56 4:13 3:23:00 4:36 lime to solve: 29:08 3:36 3:00 00:44 Figure 1: mhe results OfVAR #I's tech support test.
