ocr: FIGURE 6. An example of a new knowledge flow. SAMS CASES FILE EDIT SEARCH OPTIONS WINDOW HELP DESCRIPTION: VULNERABILITY ANALYSIS QUESTIONS: ANSWER: (YESINO): ARE SEVERAL DECISION CRITERIA INFLEXIBLE AND DIFFICULT TO MEET? NOT ANSWERED WHERE ARE YOUR MAIN WEAKNESSES, AS THE CUSTOMER SEES THEM? NOT ANSWERED SELECT THE STRATEGY YOU'D LIKE TO EXPLORE. VULNERABILITY ANALYSIS WHAT TYPE OF GUIDANCE DO YOU SEEK WITH VULNERABILITY ANALYSIS? INTERPRETING A GAP WHAT TYPE OF GAP IS PRESENT? VALUE GAP IS THE GAP SIGNIFICANT ENOUGH TO ADDRESS? YES ACTIONS: 100 ? ACE STRATEGY: VALUE GAP. 100 9 ACE STRATEGY: ...
