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- Subject: ULTRIX and DEC OSF/1 AXP Common Frequently Asked Questions (FAQ)
- Newsgroups: comp.unix.ultrix,comp.sys.dec,comp.unix.osf.osf1,news.answers,comp.answers
- From: lionel@quark.enet.dec.com (Steve Lionel)
- Date: 10 Nov 1994 21:55:33 GMT
-
-
- Archive-name: dec-faq/common
- Posting-Frequency: monthly
- Last-modified: November 10, 1994
-
- This is part 2 of the Frequently Asked Questions posting for
- comp.unix.ultrix, with answers that apply to both ULTRIX and DEC
- OSF/1 AXP (hereafter referred to as OSF/1). It is also posted on
- comp.sys.dec and comp.unix.osf.osf1, but it is not a full FAQ for those
- groups. Companion postings have answers specific to ULTRIX and OSF/1.
-
- A separate FAQ describes how to get information about Digital products
- and interacting with Digital.
-
- A separate FAQ describes how to get information about Digital products
- and interacting with Digital.
-
- This FAQ is archived in the following locations:
- comp.answers and news.answers newsgroups
- ftp://ftp.digital.com/pub/DEC/dec-faq
- ftp://rtfm.mit.edu/pub/usenet/news.answers
- http://www.cis.ohio-state.edu/hypertext/faq/usenet/
-
- The archive name for this FAQ is dec-faq/common
-
- To make suggestions for changes or additions to this Frequently Asked
- Questions list, send mail to lionel@quark.enet.dec.com. Answers are
- especially appreciated.
-
- An archive of recent postings to comp.unix.ultrix can be found
- at ftp://ftp.cc.rochester.edu/pub/usenet/comp.unix.ultrix
- Thanks to folks at the University of Rochester for providing this
- service.
-
- Some general notes:
-
- When used alone, the word "DECstation" is used to mean any of the
- DECstations or DECsystems that use MIPS RISC processors. Similarly,
- "Alpha" refers to any DEC systems that use the Alpha AXP processor.
-
- Unless otherwise specified, these answers refer to ULTRIX 4.3, which is
- the current release of ULTRIX, or DEC OSF/1 AXP 3.0, the current version.
-
- World-Wide Web Universal Resource Locator (URL) notation is used for FTP
- addresses.
-
- Many people have contributed to this list, directly or indirectly. In some
- cases, an answer has been adapted from one or more postings on the
- comp.unix.ultrix and comp.unix.osf.osf1 newsgroups. Our thanks to all of those
- who post answers. The name (or names) at the end of an entry indicate that the
- information was taken from postings by those individuals; the text may have been
- edited for this FAQ. These citations are only given to acknowledge the
- contribution.
-
- Although the editor of this FAQ is an employee of Digital Equipment
- Corporation, this posting is not an official statement from Digital
- Equipment Corporation.
-
- Alpha AXP, AXP, DEC, DECstation, DECsystem, OpenVMS, ULTRIX, VAX and VMS
- are trademarks of Digital Equipment Corporation. Other names are properties
- of their respective owners.
-
- Changes since last edition
- =========================
- D1 expanded.
- S2 updated.
-
- Software
- ======================================================
- S1. How can I get lots of free software for ULTRIX and OSF/1?
- S2. Where can I get a T-shell (tcsh) that works on ULTRIX and OSF/1?
- S3. How can I use audio on DECstations?
- S4. How do I play music CDs on DEC CD-ROM drives?
- S5. Can I run binaries from RISC/ULTRIX on Alpha systems?
- S6. How can I tell what program generated a core file?
-
- Installation
- ======================================================
- I1. How do I copy a setld(8) tape?
- I2. How do I copy a CDROM installation kit to TK50?
-
- Network
- ======================================================
- N1. How do I set up anonymous FTP?
-
- Disk
- ======================================================
- D1. Where can I get a disktab entry for the XXX disk?
- D2. How can I read/write MS-DOS floppy disks?
- D3. How can I make an RZxx disk spinup on power-on?
-
- Programming
- ======================================================
- P1. What does "unaligned access" mean, and how can I fix it?
- P2. What about "unaligned access" in FORTRAN programs?
-
- Printers
- ======================================================
- L1. Where can I get a printcap entry for the XXX printer?
-
- Hardware
- ======================================================
- H1. What are the pinouts of the MMJ jacks on the back of various DECstations
- and VAXstations?
- H2. How do I set the SCSI ID on an RZ25?
-
- Miscellaneous
- ======================================================
- M1. How do I get a list of available patches for my release of Ultrix?
- M2. How can I get files available by anonymous FTP if I'm not connected
- to the Internet?
- M3. How can I write documentation in Bookreader format?
- M4. How can I print documents from BookReader?
- M5. How can I read VMS BACKUP tapes on a UNIX machine?
- M6. How do I contact Digital Customer Relations?
- M7. How do I get an ESC character on a DEC keyboard?
- M8. Where can I read announcements from Digital?
- M9. Where can I get performance information about Digital products?
- M10. How do I report security problems to Digital?
-
- ==============================================
- S1. How can I get lots of free software for ULTRIX and OSF/1?
-
- The main FTP server for DEC is ftp.digital.com, which maintains a
- large selection of sources from the net in general, as well as public
- code for ULTRIX, such as "monitor", "top" and other system-specific
- tools. /pub/DEC has sources for several packages written by employees
- at Digital (though they are not supported Digital products), as well
- as some programs that required special changes to port to ULTRIX. None
- of these sources or utilities are "supported" by anyone other than
- their authors. The directory /pub/DEC/Alpha/apps has several programs
- to have been ported to Alpha OSF/1.
-
- In addition, Digital's "European UNIX Competency Circle" produced a
- CDROM of free software for UNIX. To get a copy, speak to a local
- person from Digital. For questions or suggestions about it, except
- about availability, write to
-
- freeware@vbo.dec.com
-
- Because the disk is in ISO 9660 format, it can be mounted and used
- n almost any UNIX system and many proprietary systems, including ULTRIX,
- OSF/1, Solaris, DOS, and VMS.
-
- Answer A1 in the OSF/1 FAQ says how to order the Alpha OSF/1 Freeware CD.
-
- ==============================================
- S2. Where can I get a T-shell (tcsh) that works on ULTRIX and OSF/1?
-
- Versions of tcsh later than 6.01 run on ULTRIX 4.2. The latest
- version known to the FAQ editor is 6.05, available from
- ftp://tesla.ee.cornell.edu/pub/tcsh You do not need csh sources for this
- version of tcsh. Note that 6.05 fixes some annoying bugs exhibited by
- 6.03 on DEC OSF/1.
-
- The version of tcsh on the OSF/1 Freeware CD-ROM is out of date; get
- 6.05.
-
- ==============================================
- S3. How can I use audio on DECstations?
-
- Personal DECstations (DS5000/25) and Alpha workstations have builtin
- audio consisting of an 8KHz CODEC. Digital also sells a TURBOchannel board
- called DECaudio (sometimes known as LoFi). A free software package called
- AudioFile is available from Digital's Cambridge Research Lab.
-
- The AudioFile System (AF) is a device-independent network-transparent
- audio server. With AudioFile, multiple audio applications can run
- simultaneously, sharing access to the actual audio hardware. It
- supports all of the hardware listed above, as well as SPARCstation
- audio hardware. It can be copied from
- ftp://crl.dec.com/pub/DEC/AF/AF3R1.tar.Z See the README.FIRST file as well.
- [Win Treese, treese@lcs.mit.edu]
-
- ==============================================
- S4. How do I play music CDs on DEC CD-ROM drives?
-
- Music CDs can be played through a speaker jack on RRD42 CD-ROM drives,
- which is the one contained in the DECstation 5000/{120,125} box.
-
- The are three different programs available. A command line version and
- a Motif-based version can be found in:
-
- ftp://ftp.digital.com/pub/DEC/cdp.c.z /* command line version */
- ftp://ftp.digital.com/pub/DEC/xcd_source.tar.z /* Motif version */
-
- Neither of these programs is supported by Digital.
-
- For DEC OSF/1, sources for xcd are included in
- /usr/examples/motif/xcd. A newer version of xcd is on the Freeware
- CD-ROM in both source and binary form.
-
- [Anthony Baxter, anthony@aaii.oz.au]
-
- ==============================================
- S5. Can I run binaries from RISC/ULTRIX on Alpha systems?
-
- DECmigrate for DEC OSF/1 AXP Systems was announced with all of the
- Alpha AXP systems on November 10, 1992. For more information, look at
- the announcement article for the UNIX community:
-
- ftp://ftp.digital.com/pub/DEC/DECinfo/DECnews-UNIX/0117.txt
-
- and the DECmigrate for DEC OSF/1 AXP Software Product Description (SPD):
-
- ftp://ftp.digital.com/pub/DEC/DECinfo/SPD/39-45-01.txt
- [Russ Jones, rjones@pa.dec.com]
-
- ==============================================
- S6. How can I tell what program generated a core file?
-
- 1. Use the dbx debugger.
- 2. Use the "file" program (e.g., file <corefile>)
- 3. Use "strings" to find clues in the core file (e.g., strings <corefile>)
-
- ==============================================
- I1. How do I copy a setld(8) tape?
-
- First, a few words about the format of a setld tape.
-
- Tapes used by setld(8) consist of a number of tape files that contain the
- product subsets, installation control files and other stuff. The fourth
- file on the tape is an uncompressed tar(1) archive of the inventory files
- (.inv), subset control programs (.scp) and control information (.ctrl).
- There is also a file that lists the subsets, their sizes and checksums
- (.image). The tapes files after the 4th are the subset files. They may or
- may not be compressed. They will have a block size of 10 KB. The order of
- lines in the .image file is the order of subset on the tape, with the
- classic exception.
-
- There are two flavors of tapes; Layered product tapes and ULTRIX
- distribution tapes. The first three files on layered product tapes will
- typically be space holders and only one 10 KB file. Distribution tapes use
- the first three files for other things. The 3rd of these files is dump(8)
- image of the root file system. The block size of this file will be 10 KB.
- In the .image file for the distribution it would be listed ROOT:
-
- 44419 12720 ROOT
- 01690 12080 UDTBASE420
- 47187 14340 UDTBIN420
- etc...
-
- So, on this distribution tape ROOT is 3rd, the installation control
- archive (INSTCTRL) is 4th, UDTBASE420 is 5th and so on.
-
- The first two files are a primary and secondary boot program. Whether
- the 2nd is necessary depends on system architecture. The MIPS-based
- systems typically only use the first boot file; the VAX uses both.
- The block size of the first boot program is 512 bytes.
-
- Copying a setld tape
-
- Use dd(1) to copy each tape file using the appropriate block size. When you
- run out of tape input files you're done. For example, if you are using
- two tape drives:
-
- dd bs=512 if=/dev/nrmt0h of=/dev/nrmt1h
- dd bs=10240 if=/dev/nrmt0h of=/dev/nrmt1h
- dd bs=10240 if=/dev/nrmt0h of=/dev/nrmt1h
- ...
- mt -f /dev/nrmt0h rew
- mt -f /dev/nrmt1h rew
-
- ==============================================
- I2. How do I copy a CDROM installation kit to TK50?
-
- [Note: an alternative to using tape is to copy the distribution to a spare
- SCSI disk and use that to install onto a local disk.]
-
- The two shell shell scripts below can be used to duplicate CDROM or disk
- layered product distributions (note: not the base system) onto a TK50.
- They are not supported by Digital.
-
- --------------------------cut here--------------------------------------------
- #!/bin/sh5
- # cdrom_kitcap
- # This script is based on one from "Guide for Preparing Software for
- # Distribution" (but this one really works). This script prepares the
- # /etc/kitcap file which is needed by the gentapes script to create,
- # in this specific case, a copy of cdrom software (layered product only)
- # to TK50...
- # note: this script uses tmp space, insure $TMPDIR is pointing to a file
- # system with enough space to copy files...
- # Original author: John R. Frandsen, Digital Equipment Corporation
-
- TMPDIR=/usr/tmp
- KITCAP=$TMPDIR/kitcap
- CURVOL=1
-
- BINDIR=`pwd`
-
- touch $TMPDIR/space
- tar cf $TMPDIR/SPACE $TMPDIR/space
-
- cd instctrl
-
- I=`expr *.image : '\(.*\).image'`
- echo "Your product code is $I"
-
- tar cf $TMPDIR/INSTCTRL *
-
- echo "${I}TK:$TMPDIR:SPACE:SPACE:SPACE:INSTCTRL:\\" >> $KITCAP
-
- for S in `awk '{print $3}' *.image`
- do
- [ $S = ROOT ] && continue
- . $S.ctrl
- set -- `(IFS=:;echo $MTLOC)`
- VOL=$1
- LOC=$2
- [ $VOL -ne $CURVOL ] &&
- {
- echo ":%%$VOL CURVOL=$VOL" >> $KITCAP
- }
- echo ":$S\\" >> $KITCAP
- cp $BINDIR/$S $TMPDIR
- done
- echo >> $KITCAP
-
- mv $TMPDIR/kitcap /etc
- cd $BINDIR
-
- --------------------------cut here--------------------------------------------
- #!/bin/sh5
- # disk_kitcap
- # This script is based on one from "Guide for Preparing Software for
- # Distribution" (but this one really works). This script prepares the
- # /etc/kitcap file which is needed by the gentapes script to create,
- # in this specific case, a copy of disk software (layered product only)
- # to TK50...
- # Original author: John R. Frandsen, Digital Equipment Corporation
-
-
- KITCAP=/tmp/kitcap
- CURVOL=1
-
- touch space
- tar cf SPACE space
-
- cd instctrl
-
- I=`expr *.image : '\(.*\).image'`
- echo "Your product code is $I"
- cp $I.image ..
-
- tar cf ../INSTCTRL *
-
- cd ..
-
- echo "${I}TK:`pwd`:SPACE:SPACE:SPACE:INSTCTRL:\\" >> $KITCAP
-
- cd instctrl
-
- for S in `awk '{print $3}' *.image`
- do
- [ $S = ROOT ] && continue
- . $S.ctrl
- set -- `(IFS=:;echo $MTLOC)`
- VOL=$1
- LOC=$2
- [ $VOL -ne $CURVOL ] &&
- {
- echo ":%%$VOL CURVOL=$VOL" >> $KITCAP
- }
- echo ":$S\\" >> $KITCAP
- done
- echo >> $KITCAP
-
- mv /tmp/kitcap /etc
-
- #----------------------------------------------------------------------------
-
- ==============================================
- N1. How do I set up anonymous FTP?
-
- The manual page for ftpd(8) tells you what you need to know.
-
- On the other hand, you might want to consider running the WU Archive
- version. The WU Archive ftpd can be configured easily and has lots of
- options. You can get the WU Archive ftpd from wuarchive.wustl.edu in
- pub/packages,
-
- Note that the ftpd in DEC OSF/1 does more substantial logging than the
- ULTRIX version.
-
- [Mike Iglesias, iglesias@draco.acs.uci.edu]
- [Win Treese, treese@lcs.mit.edu]
-
- ==============================================
- D1. Where can I get a disktab entry for the XXX disk?
-
- newfs is smart enough to get the geometry of the disk from the drive,
- although this feature is not documented for all versions. Use
-
- newfs /dev/rrz#x /dev/rrz#x
-
- to do this.
-
- For most uses, you don't need a disktab entry on OSF/1. The disklabel
- command can get the default partition table and geometry from the disk
- driver and will put that in the label. When the label is present, newfs
- doesn't need a disktab entry either.
-
- A collection of contributed disktab entries is in
- /pub/DEC/ultrix-disktabs on the usual archive machines. Get a copy of
- the file for an up-to-date list. The disktab collection may also be
- used on DEC OSF/1, but not all entries have been tested on all
- platforms.
-
- ==============================================
- D2. How can I read/write MS-DOS floppy disks?
-
- If you have a floppy disk drive on your ULTRIX or OSF/1 system, get
- "mtools", a set of MS-DOS utilities for UNIX. The package can be
- copied from ftp://prep.ai.mit.edu/pub/gnu/mtools-2.0.7 It works on
- both DECstations and Alphas.
-
- When you build mtools, you need to find out which device your floppy
- is (/dev/rrz2c is common). Then you can clone the SPARC definitions,
- or #define SPARC and make /dev/rfd0c a symlink to the one you need.
- [Win Treese, treese@lcs.mit.edu]
-
- ==============================================
- D3. How can I make an RZxx disk spinup on power-on?
-
- In order to conserve power, the builtin disks on VAXstations,
- DECstations, and Alpha workstations do not spinup when the power is
- turned on, but do so under software control. If you need to change this
- to use an RZxx disk on another system, there are several ways to do it:
-
- 1) On ULTRIX, use "rzdisk -c ask"
- 2) Move a jumper. The location of this varies from drive to drive.
- 3) Use the SCSI console diagnostics on a DECstation.
- 4) Use the VAXstation service diagnostics (tricky)
- 5) On a Macintosh, use the "Silverlining" program.
- 6) On a DOS PC, use the shareware program SPINUP.
-
- The drives do respond to the START UNIT command.
- [William Jackson, jackson@pravda.enet.dec.com]
- [David Burren, davidb@otto.bf.rmit.oz.au]
-
- ==============================================
- P1. What does "unaligned access" mean, and how can I fix it?
-
- Unaligned accesses typically come up when programs use malloc(3) or
- other memory allocation routines in atypical ways, or when programs do
- certain (hazardous) kinds of type casts.
-
- malloc(3) returns data aligned to the most restrictive alignment (8
- byte boundaries on MIPS machines). If you are writing your own
- malloc wrapper (say to add a reference count) and you write code like
- this:
-
- char *mymalloc(int size)
- {
- short *newmem;
-
- newmem = (short *) malloc(size + sizeof(short));
- *newmem = 1; /* initialize reference count */
- return (char *) (newmem + 1);
- }
-
- you are then returning a pointer that is no longer 8-byte aligned. Now, code
- like
-
- int *i;
- i = (int *) mymalloc(sizeof(int));
- *i = 10;
-
- will generate unaligned access messages whenever *i is used.
-
- An example of dangerous casting would be something like
-
- char buffer[100];
- int i;
-
- i = (int)*((int *)&buffer[3]);
-
- The program will usually still run correctly, because an exception
- handler in the kernel performs an unaligned read. There are some rare
- cases, however, where the fixed read yields incorrect results. The
- messages are printed by default because one usually wants to know when
- a program is generating the unaligned accesses.
-
- Now, if you're only getting a few of these messages, it might not
- matter, but if you're getting pages of them (or worse, have turned off
- the logger because you were getting so many unaligned access
- messages), you might consider correcting your program.
-
- You can use the uac(1) (Unaligned Acces Message Control) command to
- turn off the messages.
-
- If you want to find the the problem in the source code, you can use dbx.
- Suppose the message is:
-
- Fixed up unaligned data access for pid 2337 (bozo) at pc 0x5ad364
-
- This tells you that the problem occurs in the program "bozo". In dbx,
- you would type, for example:
-
- % dbx bozo
- (dbx) 0x5ad364/i
-
- *[main:206, 0x0x5ad364] lw r0,40(sp)
-
- dbx prints the offending instruction, along with its location: line 206
- in main().
- If you need to do unaligned accesses, you might find the following useful:
-
- int unaligned_load_word(int *src);
- int unaligned_load_half(short *src);
- unsigned int unaligned_load_uhalf(unsigned short *src);
- float unaligned_load_float(float *src);
- double unaligned_load_double(double *src);
-
- void unaligned_store_word(int *dst,int val);
- void unaligned_store_half(short *dst,int val);
- void unaligned_store_float(float *dst,float val);
- void unaligned_store_double(double *dst,double val);
-
- These unaligned access routines are an unsupported component of the
- standard C library on RISC/ULTRIX. They provide for alignment-safe
- access to the primitive data types (short,int,float,double). They are
- fairly fast as they use the special MIPS unaligned instructions
- (LWL,LWR,SWL,SWL) for doing the complicated part of the work.
-
- If you are running ULTRIX 4.2, and you would like to disable the automatic
- fixup of unaligned accesses, use:
-
- #include <sys/syscall.h>
- #include <sys/sysmips.h>
-
- syscall(SYS_sysmips, MIPS_FIXADE, 0, NULL, NULL, NULL);
-
- The above code fragment will disable address fixups for your process,
- and this will be inherited by any children. Where a fixup would have
- occured, you will get a SIGBUS.
-
- ==============================================
- P2. What about "unaligned access" in FORTRAN programs?
-
- Certain common block arrangements can cause this error, particularly if
- integers are mixed with real or double precision numbers. One workaround
- is to create separate common blocks for each data type.
- [Marc Day, day@fusion.ucla.edu]
-
- ==============================================
- L1. Where can I get a printcap entry for the XXX printer?
-
- A collection of contributed printcap entries is in
- ftp://ftp.digital.com/pub/DEC/ultrix-printcap Get a copy of the file for an
- up-to-date list. Despite the name, these are good for OSF/1 as well.
-
- ==============================================
- H1. What are the pinouts of the MMJ jacks on the back of various DECstations
- and VAXstations?
-
- This describes the 6-pin modified modular jack (MMJ) used for serial ports
- on various DECstations and VAXstations, as well as on other DEC equipment.
-
- DEC carries four DB-to-MMJ adaptors. They are internally wired as follows
-
- Rdy Out TX+ TX- RX- RX+ Rdy In
- Adaptor Gender 1 2 3 4 5 6 Use with:
- --------------------------------------------------------------------------
- H8575-A F 20 2 7 7 3 6&8 VTxxx terminal
- H8571-C M 6 3 7 7 2 20 DEC printer
- H8571-D M 6 3 7 7 2 20 Modem
- H8571-E M 20 2 7 7 3 6&8 Female terminal
- or LaserWriter
- --------------------------------------------------------------------------
-
- RS-232 using DB-25 connectors:
- DTE DCE
- Terminal Modem
- or computer
- Pin Number Signal Name
- 2 TD Transmit Data -->
- 3 RD Receive Data <--
- 7 GND Ground ---
- 6 DSR Data Set Ready <--
- 8 DCD Data Carrier Detect <--
- 20 DTR Data Terminal Ready -->
-
- ==============================================
- H2. How do I set the SCSI ID on an RZ25?
-
- Back by the power connector are a row of 3 jumpers. These set the scsi
- id. The one closest to the power connector is bit 2, and you install a
- jumper to get a "1". The default id is 7, which conflicts with the
- controller. Note that the mounting bracket on the drive covers these
- jumpers, so they are not immediately obvious.
-
- ==============================================
- M1. How do I get a list of available patches for my release of Ultrix?
-
- At this time, Digital does not publish lists of available patches.
- The Customer Support Centers will inform you if you call about a
- problem for which there is a patch.
-
- ==============================================
- M2. How can I get files available by anonymous FTP if I'm not connected
- to the Internet?
-
- One way is to use the DECWRL ftpmail server. To find out how to use
- it, send a one-line message to ftpmail@pa.dec.com (or
- ..!uunet!decwrl!ftpmail or decwrl::ftpmail). The subject line can be
- anything you want since it will be ignored. The text of the message
- should be one unquoted lowercase word: "help".
-
- ==============================================
- M3. How can I write documentation in Bookreader format?
-
- On ULTRIX and VMS, DECwrite will produce Bookreader files. On VMS,
- VAX Document will also produce Bookreader files. Digital will provide
- information about the format of Bookreader format files upon request,
- although it is apparently difficult to work with (most have concluded
- that it's not worth the trouble).
-
- Note that Digital has officially announced the retirement of Bookreader
- and its replacement by Interleaf's WorldView product.
- [Patrick Stephens, stephens@galvia.enet.dec.com]
- [Win Treese, treese@lcs.mit.edu]
- [Steve Lionel, lionel@quark.enet.dec.com]
-
- ==============================================
- M4. How can I print documents from BookReader?
-
- BookReader on ULTRIX has a print command. BookReader on OSF/1 1.3
- does not, but it does in OSF/1 2.0. Some workaround suggestions
- include:
-
- - NFS mount the OSF/1 bookreader directory on an ULTRIX system
- - Use DECmigrate to translate the ULTRIX version of BookReader
- (DECmigrate is a separate product)
-
-
- ==============================================
- M5. How can I read VMS BACKUP tapes on a UNIX machine?
-
- There is a utility called vmsbackup to do this. Available by FTP from
-
- ftp://bongo.cc.utexas.edu/source/util/vmsbackup
- ftp://cs.tut.fi/pub/src/tape-readers/vmsbackup
- ftp://emx.cc.utexas.edu:/pub/mnt/source/util/vmsbackup
-
- (These may or may not be exactly the same program.)
- [I don't know if vmsbackup runs on Alpha OSF/1 yet. --ed.]
- [Timothy Williams, williams@nvl.army.mil]
-
- ==============================================
- M6. How do I contact Digital Customer Relations?
-
- If you are having a problem dealing with Digital that you cannot satisfactorily
- resolve through your local Digital office, please contact US Customer Relations
- at:
-
- Internet: response@mkots3.enet.dec.com
- Phone: 800-DEC-INFO or 603-884-0915
- FAX: 603-884-4692
- Mail: US Customer Relations
- Digital Equipment Corporation
- Digital Drive, MKO2-2/D15
- P.O. Box 9501
- Merrimack, NH 03054-9501
-
- Non-US customers may also use these contacts; information will be directed to
- the appropriate corporate office.
-
- Please include your name, organization, address, phone number and Internet
- address in all correspondence.
-
- ==============================================
- M7. How do I get an ESC (escape) character on a DEC keyboard?
-
- 1. Use F11 on the LK201 or LK401 (in most keyboard modes).
- 2. Use Ctrl-[ (left bracket)
- 3. Adjust the keyboard mapping in DECterm, if that's what you're using.
- 4. Use dxkeycaps to produce commands for xmodmap. See the manual pages
- for details.
- 5. Get an LK421-AA keyboard, a North American keyboard designed for UNIX
- systems. It has an ESC key, no caps lock, and the keypad has
- been removed so the keyboard is smaller.
- [Castor Fu, castor@drizzle.Stanford.EDU]
-
- ==============================================
- M8. Where can I read announcements from Digital?
-
- biz.digital.announce is Digital Equipment Corporation's newsgroup for
- posting business information on products, services, significant
- contracts, organizational announcements, cooperative marketing
- agreements, alliances, seminars, promotions, etc.
-
- The newsgroup will be organized so that you can use a "kill" file with
- your newsreader to skip over (or ignore) classes of announcements that
- are not of interest. All postings will be organized along the
- following lines:
-
- Subject: Press/... Digital Press Releases
- Subject: Fact Sheet/... - Supporting Fact Sheets
- Subject: Backgrounder/... - Supporting Editorial Backgrounders
- Subject: Partner/... Press Releases from Digital's Partners
- Subject: Seminar/... Seminars offered by Digital
- Subject: Promotion/... Sales Promotions offered by Digital
- Subject: Show/... Digital Tradeshow Activities
- Subject: Training/... Digital Education & Training
-
- The new biz.digital hierarchy is:
-
- biz.digital.announce News and Announcements
- biz.digital.articles Newsletters, Catalog, and Journal Articles
-
- ==============================================
- M9. Where can I get performance information about Digital products?
-
- World-Wide Web: http://www.digital.com/info/performance.html
- FTP: ftp://ftp.digital.com/pub/Digital/info/performance
-
- ==============================================
- M10. How do I report security problems to Digital?
-
- Security problems or questions should go to your normal Customer Support
- Center.
- [End of FAQ]
-
-