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- ==Phrack Inc.==
-
- Volume Four, Issue Thirty-Nine, File 9 of 13
-
- THE OPEN BARN DOOR
-
- U.S. Firms Face A Wave Of Foreign Espionage
-
- By Douglas Waller
- Newsweek, May 4, 1992, Page 58
-
-
- It's tough enough these days for American companies to compete with their
- Pacific Rim rivals, even when the playing field is level. It's a lot tougher
- when your trade secrets are peddled by competitors. One Dallas computer
- maker, for example, recently spotted its sensitive pricing information in the
- bids of a South Korean rival. The firm hired a detective agency, Phoenix
- Investigations, which found an innocent-looking plastic box in a closet at its
- headquarters. Inside was a radio transmitter wired to a cable connected to a
- company fax machine. The bug had been secretly installed by a new worker -- a
- mole planted by the Korean company. "American companies don't believe this
- kind of stuff can happen," says Phoenix president Richard Aznaran. "By the
- time they come to us the barn door is wide open."
-
- Welcome to a world order where profits have replaced missiles as the
- currency of power. Industrial espionage isn't new, and it isn't always
- illegal, but as firms develop global reach, they are acquiring new
- vulnerability to economic espionage. In a survey by the American Society for
- Industrial Security last year, 37 percent of the 165 U.S. firms responding said
- they had been targets of spying. The increase has been so alarming that both
- the CIA and the FBI have beefed up their economic counterintelligence programs.
- The companies are mounting more aggressive safeguards, too. Kellog Company has
- halted public tours at its Battle Creek, Michigan, facility because spies were
- slipping in to photograph equipment. Eastman Kodak Company classifies
- documents, just like the government. Lotus Development Corporation screens
- cleaning crews that work at night. "As our computers become smaller, it's
- easier for someone to walk off with one," says Lotus spokesperson Rebecca Seel.
-
- To be sure, some U.S. firms have been guilty of espionage themselves --
- though they tend not to practice it overseas, because foreign companies have a
- tighter hold on their secrets. And American companies now face an additional
- hazard: The professional spy services of foreign nations. "We're finding
- intelligence organizations from countries we've never looked at before who are
- active in the U.S.," says the FBI's R. Patrick Watson. Foreign intelligence
- agencies traditionally thought friendly to the United States "are trying to
- plant moles in American high-tech companies [and] search the briefcases of
- American business men traveling overseas," warns CIA Director Robert Gates.
- Adds Noell Matchett, a former National Security Agency official: "What we've
- got is this big black hole of espionage going on all over the world and a naive
- set of American business people being raped."
-
- No one knows quite how much money U.S. businesses lost to this black hole.
- Foreign governments refuse to comment on business intelligence they collect.
- The victims rarely publicize the espionage or report it to authorities for fear
- of exposing vulnerabilities to stockholders. But more than 30 companies and
- security experts NEWSWEEK contacted claimed billions of dollars are lost
- annually from stolen trade secrets and technology. This week a House Judiciary
- subcommittee is holding hearings to assess the damage. IBM, which has been
- targeted by French and Japanese intelligence operations, estimates $1 billion
- lost from economic espionage and software piracy. IBM won't offer specifics,
- but says that the espionage "runs the gamut from items missing off loading
- docks to people looking over other people's shoulders in airplanes."
-
- Most brazen: France's intelligence service, the Direction Generale de la
- Securite Exterieure (DGSE), has been the most brazen about economic espionage,
- bugging seats of businessmen flying on airliners and ransacking their hotel
- rooms for documents, say intelligence sources. Three years ago the FBI
- delivered private protests to Paris after it discovered DGSE agents trying to
- infiltrate European branch offices of IBM and Texas Instruments to pass secrets
- to a French competitor. The complaint fell on deaf ears. The French
- intelligence budget was increased 9 percent this year, to enable the hiring of
- 1,000 new employees. A secret CIA report recently warned of French agents
- roaming the United States looking for business secrets. Intelligence sources
- say the French Embassy in Washington has helped French engineers spy on the
- stealth technology used by American warplane manufacturers. "American
- businessmen who stay in Paris hotels should still assume that the contents of
- their briefcases will be photocopied," says security consultant Paul Joyal.
- DGSE officials won't comment.
-
- The French are hardly alone in business spying. NSA officials suspect
- British intelligence of monitoring the overseas phone calls of American firms.
- Investigators who just broke up a kidnap ring run by former Argentine
- intelligence and police officials suspect the ring planted some 500 wiretaps on
- foreign businesses in Buenos Aires and fed the information to local firms. The
- Ackerman Group Inc., a Miami consulting firm that tracks espionage, recently
- warned clients about Egyptian intelligence agents who break into the hotel
- rooms of visiting execs with "distressing frequency."
-
- How do the spies do it? Bugs and bribes are popular tools. During a
- security review of a U.S. manufacturer in Hong Kong, consultant Richard
- Hefferman discovered that someone had tampered with the firm's phone-switching
- equipment in a closet. He suspects that agents posing as maintenance men
- sneaked into the closet and reprogrammed the computer routing phone calls so
- someone outside the building -- Heffernan never determined who -- could listen
- in simply by punching access codes into his phone. Another example: After
- being outbid at the last minute by a Japanese competitor, a Midwestern heavy
- manufacturer hired Parvus Company, a Maryland security firm made up mostly of
- former CIA and NSA operatives. Parvus investigators found that the Japanese
- firm had recruited one of the manufacturer's midlevel managers with a drug
- habit to pass along confidential bidding information.
-
- Actually, many foreign intelligence operations are legal. "The science
- and technology in this country is theirs for the taking so they don't even have
- to steal it," says Michael Sekora of Technology Strategic Planning, Inc. Take
- company newsletters, which are a good source of quota data. With such
- information in hand, a top agent can piece together production rates.
- American universities are wide open, too: Japanese engineers posing as students
- feed back to their home offices information on school research projects.
- "Watch a Japanese tour team coming through a plant or convention," says Robert
- Burke with Monsanto Company. "They video everything and pick up every sheet of
- paper."
-
- Computer power: In the old days a business spy visited a bar near a plant
- to find loose-lipped employees. Now all he needs is a computer, modem and
- phone. There are some 10,000 computer bulletin boards in the United States --
- informal electronic networks that hackers, engineers, scientists and
- government bureaucrats set up with their PCs to share business gossip, the
- latest research on aircraft engines, even private White House phone numbers.
-
- An agent compiles a list of key words for the technology he wants, which
- trigger responses from bulletin boards. Then, posing as a student wanting
- information, he dials from his computer the bulletin boards in a city where
- the business is located and "finds a Ph.D. who wants to show off," says Thomas
- Sobczak of Application Configured Computers, Inc. Sobczak once discovered a
- European agent using a fake name who posed questions about submarine engines to
- a bulletin board near Groton, Connecticut. The same questions, asked under a
- different hacker's name, appeared on bulletin boards in Charleston, South
- Carolina, and Bremerton, Washington. Navy submarines are built or based at all
- three cities.
-
- Using information from phone intercepts, the NSA occasionally tips off
- U.S. firms hit by foreign spying. In fact, Director Gates has promised he'll
- do more to protect firms from agents abroad by warning them of hostile
- penetrations. The FBI has expanded its economic counterintelligence program.
- The State Department also has begun a pilot program with 50 Fortune 500
- companies to allow their execs traveling abroad to carry the same portable
- secure phones that U.S. officials use.
-
- But U.S. agencies are still groping for a way to join the business spy
- war. The FBI doesn't want companies to have top-of-the-line encryption devices
- for fear the bureau won't be able to break their codes to tap phone calls in
- criminal investigations. And the CIA is moving cautiously because many of the
- foreign intelligence services "against whom you're going to need the most
- protection tend to be its closest friends," says former CIA official George
- Carver. Even American firms are leery of becoming too cozy with their
- government's agents. But with more foreign spies coming in for the cash,
- American companies must do more to protect their secrets.
-
- How the Spies Do It
-
- MONEY TALKS
-
- Corporate predators haven't exactly been shy about greasing a few palms.
- In some cases they glean information simply by bribing American employees. In
- others, they lure workers on the pretense of hiring them for an important job,
- only to spend the interview pumping them for information. If all else fails,
- the spies simply hire the employees away to get at their secrets, and chalk it
- all up to the cost of doing business.
-
- STOP, LOOK, LISTEN
-
- A wealth of intelligence is hidden in plain sight -- right inside public
- records such as stockholder reports, newsletters, zoning applications and
- regulatory filings. Eavesdropping helps, too. Agents can listen to execs'
- airplane conversations from six seats away. Some sponsor conferences and
- invite engineers to present papers. Japanese businessmen are famous for
- vacuuming up handouts at conventions and snapping photos on plant tours.
-
- BUGS
-
- Electronic transmitters concealed inside ballpoint pens, pocket
- calculators and even wall paneling can broadcast conversations in sensitive
- meetings. Spies can have American firms' phone calls rerouted from the
- switching stations to agents listening in. Sometimes, they tap cables attached
- to fax machines.
-
- HEARTBREAK HOTEL
-
- Planning to leave your briefcase back at the hotel? The spooks will love
- you. One of their ploys is to sneak into an room, copy documents and pilfer
- computer disks. Left your password sitting around? Now they have entry to
- your company's entire computer system.
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