home *** CD-ROM | disk | FTP | other *** search
Text File | 2003-06-11 | 109.1 KB | 2,142 lines |
-
- privateline.v2n4
-
- ELECTRONIC VERSION OF PRIVATE LINE NUMBER 7: JULY/AUGUST 1995
-
- Tom Farley, Editor and Publisher privateline@delphi.com
- Damien Thorn, Technical Editor damien @ prcomm.com
-
- private line is published six times a year by Tom Farley.
- Copyright (C) 1995 private line.
-
- (916) 488-4231 VOICE (916) 978-0810 FAX
-
- ISSN No.1077-3487
-
- 5150 Fair Oaks Blvd. #101-348, Carmichael, CA 95608 USA
-
- Subscriptions are $27 a year for US addresses. It's $34 a year in
- US funds to Canadian or Mexican residents. $44 overseas. A sample
- of the current issue is $4.00. All copies mailed first class or
- air mail.
-
- Text of back issues are at the ETEXT archive at Michigan. Gopher
- or ftp to:
- etext.archive.umich.edu /pub/Zines/PrivateLine
- Another useful URL is:
- gopher://gopher.etext.org:70/11/Zines/PrivateLine
-
-
- I EDITORIAL PAGE
- II LETTERS
- III UPDATES AND CORRECTIONS
- Magazine List
- Text of Cloning Regulation 47 C.F.R. 22.919
- Misc. Stuff
- IV. A QUICK AND DIRTY GUIDE TO EIA/TIA STANDARDS
- V. CLASS OF SERVICE AND PAYPHONES
- VI. THE PAYPHONE CORNER
- VII. PAYPHONE STATISTICS
- VIII. OUTSIDE PLANT, PART 1
- IX. A FEW THOUGHTS ON THE TELECOM DIGEST
- X. BOOK REVIEWS
- Old Time Telephones
- The Straight Scoop
- ISDN: A User's Guide To Services, Applications and
- Resources in California
- XI. DEBIT CARDS: PAST, PRESENT AND FUTURE
- XII. TELEPHONE REPAIR COLUMN
- XIII. CAPTIONS TO THE OUTSIDE PLANT ARTICLE
-
- I. EDITORIAL PAGE
-
- The Second Year; A Price Increase?; Def Con III
-
- Welcome to the July/August edition. private line is now a year
- old. Things are looking up. Reader submitted articles and letters
- are coming in and I am grateful for this. It takes pressure off me
- to write every single word in every single issue. And it makes the
- magazine more informative. This issue contains quite a bit of
- information that did not originate with me: reader letters, a
- subscriber written product review and a transcript of a speech
- given by an expert on debit cards by an industry expert. Please
- know that your contributions are always welcome and that article
- writers get free subscriptions. The deadline for the
- September/October issue is August 8th and October 8th for the
- November/December. Try to get your submissions in well before dead
- line.
-
- The last year has been very instructive for me, in particular, the
- last 6 months since newsstand distribution began with the
- January/February issue. I had less than 12 subscribers at that
- point and I was very nervous about printing up 750 copies. What
- would happen? I could envision UPS trucks heading back to
- Carmichael, filled to top with returned issues of private line.
- And especially since Number 4 was on patents. A good issue, I
- thought, but a bit dry. Who would buy it? 600 went to the magazine
- racks. The first feedback came from the Tower chain. They sold 97
- of the l 00 copies I had sent them. 85% of the total news copies
- eventually sold. And all the extras that I had sold as well, in
- fact, I've been forced to make up a photocopy version to sell as a
- back issue. That patent issue found a home.
-
- I'm now up to 102 subscribers with a newsstand circulation of
- around l,000 copies. Current press run is 1,500. Newsstand copies,
- back issue orders and subscriptions now equal the cost of
- printing. This is good. So why the price increase? People liked
- the increased page count last issue. So I'm staying with it.
- Adding four pages, though, increases costs about 14%. Printing
- costs go down as the number of copies produced goes up. But
- increasing page count always drives the cost of each copy up. The
- cover price has been now been increased by 12% to $4.50. Subs are
- now $27.00. (Existing subscribers, however, will be allowed to
- subscribe at the old rate for as long as they wish.) This increase
- keeps me somewhat even, while I wait for bigger press runs that
- will bring down per unit costs. I had hoped that advertising could
- cover the costs of printing and not sales. Three or four pages of
- the magazine could go into ads and that would pay the printing
- bills. Sales would cover the other costs of production. But that's
- not realistic for a number of reasons.
-
- This current issue cost about $1800 to print. That's for 1500
- copies. I'd need to charge $450 a page for four pages to cover
- that. What advertiser would want that? You can buy a lot of ads in
- Nuts and Volts for that price and reach 80,000 plus instead.
- Besides, Nuts and Volts is set up for that sort of thing and they
- do it well. I don't have enough time to write, let alone sell ad
- space. So, the cover price will have to do more. I'll still
- welcome any electronic related advertiser but I won't bother
- looking for them right now. By the way, subscribers still get free
- classifieds of 25 words or less. And ad rates are still $100 for a
- full page, $50 for a half and $25 for a quarter. In addition, only
- CONSUMERTRONICS pays me any money -- the other ads are favors or
- bartered. Like Damien's ad. He answers my questions from time to
- time so I run his ad. Dark Tangent has a cool convention so I run
- an ad for him. DT didn't even know that I placed an ad for him
- last issue. I just went ahead and did it. This is the way that a
- lot of 'zines work.
-
- Speaking of how things work, let me explain how distribution
- and subscriptions work for a little magazine. Let's start with the
- big picture. National distribution costs. A national distributor
- like Fine Print, Desert Moon or the Tower chain take from 50% to
- 60% of a magazine's cover price. The printer takes $1.20. Distro
- takes about $2.47. Leaves me with 83 cents for each copy sold. 15%
- to 20% of the newsstand copies aren't sold. You don't get returns
- anymore so you have to eat the printing and shipping costs on
- those. Newsstand circulation is about 950 this issue. Do the math.
- Remember, too, that the 83 cents I get is before expenses.
-
- Subscription copies are different. No middleman to pay except
- for the post office. $1.20 a copy to print and $1.01 to mail. This
- is one reason, by the way, that the magazine can't get much bigger
- -- the weight will push the postage up to $1.23 if I add another
- four pages. In any case, this leaves me with $2.29 before expenses
- on the 100 or so subscribers that I have. Money from subs goes to
- paying the printer. There is no float or reserve or interest
- accrued from these subscriptions. In fact, I was recently owed
- $1700 by a major distributor. They did not pay me a dime for over
- six months. I can't get interest on that either. Money goes out as
- soon as it comes in.
- I have nothing to apologize for by increasing the price.
- Just wanted to explain. This magazine is about the honest exchange
- of information. It should begin with me. Let me know if you are
- interested in the back issues and I will price all that out. The
- bottom line? I am very happy with what I am doing and the response
- to the magazine has been very good. Breaking even on printing is a
- good first step. The magazine is growing more slowly than I wanted
- but I can work with that. What are the plans for the future? I'd
- like to have a BBS that connects to the Internet. I'd post the
- text of all the back issues as well as all the strange files I
- find that I can't put in the magazines. Like FCC and patent files.
- I'd ideally like to scan in all the articles and product
- information I reference so that you could read further without
- driving 60 miles to find, say, the Bell Laboratories Record.
- Def Con III is coming to Las Vegas. Are you? It's on August
- 4th, 5th and 6th at the Tropicana Hotel. They're at (800) 468-9494
- for reservations. Dark Tangent's number is (700) 826-4368; 2709
- E. Madison #102, Seattle WA 98112. See you there!
-
- -----------------------------------------------------------------
- II LETTERS
-
- Dear private line:
-
- Just received my first issue of private line. Nice little
- publication you have there. I think I shall be enjoying it very
- much in the months ahead. A few comments, if I may. They regard
- the note about the step by-step switch on page 44 of issue number
- 5. Rather than being "the" step-by-step switch, there are also
- connectors, frequency selecting connectors, reverting call
- connectors and toll selectors; the mechanical structure below the
- relays being the common denominator construction. Actually the
- switch shown is a line finder as evidenced by the single
- horizontal wiper just below the ticket tag and the tenth level
- overrun spring assembly in front of the A and C relays. Depending
- on sub scriber activity, 10 to 20 line finders are mounted on a
- "shelf". The shelf, along with other "shelves" are mounted on a
- "bay" or common hardware framework which is 72" wide. The shelf is
- actually the "bank" multiples at the bottom of the switch (they
- don't show well in the photo) and the wiring. This is all factory
- pre-wired and shipped as a unit. It is not unusual to see bays
- with partially equipped shelves which allow for lower initial
- capital investment and facilities to accommodate increased future
- traffic activity. The can cover at the left of the photo contains
- supervisory relays used for assigning the next finder to answer a
- call for dial tone.
-
- An interesting feature to me over the years has been that each
- type of switching system (machine) has had its own distinct
- characteristic sound signature. In a small rural office step-by-
- step is characterized by intermittent bursts of staccato reports,
- 20 or more per second if line finders, several groups of 10 per
- second as a call is dialed through, followed by silence broken
- only by soft pulsing of interrupter relays and occasional clicking
- of manually operated toll ringing relays as an operator in the
- toll switchboard works a call. It also is interesting to listen to
- call activity. There will be silence broken by switching of a
- call. This invites a second call which immediately begets a third
- call, followed by silence again. And so it goes, sporadic
- outbursts followed by silence.
-
- A crossbar office on the other hand is a different experience.
- Listening to a working crossbar office is like being shaken up
- inside a can of loose bolts. It actually can be deafening,
- especially in the vicinity of the sender groups or the markers.
- The crossbar aisles are less noisy, punctuated occasionally by
- operation of trunk block connector relays at bay tops and
- occasional soft "tink" sounds as cross-points release. However,
- the granddaddy of all bedlam was created by a room full of
- mechanical foreign area card translators, especially on Mothers'
- Day! And a very different sound was heard by those privileged to
- witness call-through tests of a No.4 Toll Crossbar machine. These
- were tests performed by the installation departments on completion
- of wiring a machine and prior to turning it over to the operating
- company. Every number that could ever possibly be placed in the
- machine was called using groups of call test "tea wagons". Any
- call that failed to complete properly was traced out and corrected
- immediately. Each tea wagon would present twenty simultaneous
- calls to the senders. The re lay activity through the office, a
- city block square in size, had a never to-be-forgotten sound that
- was like an echo as trunk block relays operated in sequence
- trailing away to more distant link frame aisles. There would be
- silence while the tea wagons did their thinking. Then every call
- would be simultaneously dropped with a gigantic "thud" and then
- the whole sequence would repeat.
-
- My favorite switching machine sound however was the panel
- office. If ever there was a machine with (if it can be called
- that), a "comfortable" sound, it was a panel office. To me, a
- panel machine was a collection of simply delightful "clinking",
- "whirring" and "squeak, squeak, squeak" noises. It was by far, the
- quietest of all the machines. The only noisy areas, like crossbar,
- were those near sender, marker and decoder bays. Unfortunately,
- today's generation of central office technicians have never had
- the privilege of hearing these old machines doing their thing.
- It's a part of the art that has come and gone. I'm glad I was
- privileged to have heard them.
-
- With reference to your "Lost In Space" column, attached is a
- recent copy of the Bell Labs News. In it are phone numbers and
- points of contact. Hope it is of some help to you. On the back
- cover you show views of the old "500 Sub Set". Mr. Bill Brander, a
- retired close friend who lives not too far from here, did the
- first die drawings for the 500 model when he worked at BTL in
- Murray Hill NJ.
-
- John W. Sponsler Hampton, NH
-
- Thank you for the informative letter. I've added a few
- illustrations and comments; I hope my explanation of a card
- translator is accurate enough.
-
- (Sidebars)
-
- (The hardcopy magazine contains illustrations of both a card
- translator and a tea wagon. The text of their captions are
- as follows:
-
- What is a Card Translator?
-
- Large machines called card translators helped route long distance
- calls before computer assisted switching. They were very complex
- internally. Punch card technology was used, somewhat analogous to
- a loom. Steel cards were covered with 118 holes, each enlarged a
- certain amount to represent different area codes and prefixes.
- Cards with foreign country codes contained the most information.
- One translator mechanism might hold 1200 cards in a single stack.
- A particular card was selected by shooting a light beam through
- the stack and then lifting and dropping the cards with solenoids.
- Read more by looking up 'Operation of the Card Translator" in the
- March, 1955 Bell Laboratories Record.
-
- Tea wagons are portable test equipment mounted on two wheels like
- the one shown above. They are used in switching offices. Very old
- models were made of wood and all tea wagons are specific to the
- switch they service. The one above was used to test a No. 4 toll
- cross bar.)
-
- Dear private line,
-
- Thank you for promptly mailing me my sample issue of private
- line. I Number 51 Your cellular article gave me some lucid
- insights into the system; as a novice to this technology, I was
- waiting for such an article for a long time. Being originally from
- Germany, the debit card article was in some ways interesting as
- well. In the latest issue of 2600 you can find an article on
- European debit cards that was reprinted from an older issue of
- Hack-Tic. As you can clearly see, this system is close to being
- utterly defeated the weak point of an EEPROM chip-based debit card
- system is emulating the card with a little homemade device hooked
- up to a notebook computer. In Germany, this was and is impossible
- because the payphone completely swallows the card while you are
- using the phone (AT≤tyle) Even running thin wires through the
- steel latch does not work; if it does not completely close the
- phone does not recognize the card (just thought you'd like to
- know) I say-bring 'em on! We'll be well able to put the experience
- we gained in Europe to work and try to emulate their measly cards
- ! Warm up the notebook and the soldering iron, I am sure we're
- going to see some interesting stuff right here in the US shortly-
- as greed drives the telcos to new inventions, we shouldn't lag be
- hind.
-
- However, did you notice that the address and 800 numbers for
- both Public Communications and TeleCard World, as printed in the
- back of number 5 are completely identical? I'll give it a shot and
- see if I can parasite a sample copy for both publications out of
- them. Overall I am impressed with private line; it is not as
- novice as 2600 and Factsheet 5 made it look like. IMHO, it's a
- magazine for phreaks. For me being a phreak by definition, this is
- what I was waiting for. You'll see my order for a subscription and
- back issues shortly. Keep up the good work!
-
- Onkel Dittmeyer onkeld@planet.net
-
- My readers are certainly a creative lot. I also worry about
- them. Mr. Dittmeyer further informs me that he is interested in
- the "exploration of switching systems, digital switches
- themselves, PBX's and their de faults/backdoors, and programming
- phreaking tools for the PC using Turbo Pascal, Assembler and C++.
- " His program, 'BlueBEEP' is a blueboxing tool that he has made
- available to the H/P community as public domain. (Now you know who
- to thank.) The 1-800 number is indeed the same as both
- publications are published by Multimedia. A free sub to Public
- Communications is easy to get, however, a free one for TeleCard
- World is not. I think they make most of their money from that
- magazine. Sub scribe to Premier Telecard instead. It's worth $30 a
- year if cards are your interest. I explore some of the chip card
- possibilities Mr. Dittmeyer mentions on page 94.
-
- Dear private line,
-
- Your article on digital cellular was a good attempt at a high
- level summary. Your carousel analogy is interesting. I would like
- to see you ex tend it to Digital Speech Interpolation! However,
- there are a few corrections and additions. I would like to point
- out:
-
- 1. All TDMA phones can handle AMPS calls as well, not 'most'.
- TDMA phones used for PCS ( 1.8-2.2 GHz) will not support analog,
- and eventually some cellular TDMA phones may also be digital only.
-
- 2. E-TDMA has been trialed in Mobile, but is not in commercial
- service. One other form of TDMA, that you allude to, is half-rate
- coding (e.g. each of the six slots assigned to only one call, not
- two slots as occurs with basic full-rate TDMA). E-TDMA gets about
- a 10 times capacity increase due to a combination of half-rate
- coding and digital speech interpolation. The reason why these
- systems are not in commercial service is because most systems
- don't need the capacity right now, and the reduced bandwidth
- assigned to each conversation reduces voice quality. Improved
- voice coding technology is expected to allow these systems to be
- used commercially in a few years.
-
- 3. Digital Speech Interpolation (DSI) has nothing to do with
- signal level, at least not in E-TDMA. You would be assigned a time
- slot in either or both directions as long as there was voice to
- transmit at all signal strengths.
-
- 4. I do not know of any CDMA digital systems that are in
- commercial service. There may be some confusion in Los Angeles
- because one of the carriers is a joint venture between McCaw (a
- TDMA proponent) and AirTouch (a CDMA proponent). Their system is
- TDMA, however.
-
- Regards,
-
- David Crowe, Cellular Networking Perspectives
- 71574.3157@compuserve.com ( 1-800-633-5514)
-
- DSI or digital speech interpolation is a specialized form of
- multiplexing. All conversations on all channels get digitized.
- Just like TDMA or T-I. Half of your conversation, though, may be
- spent in silence as you listen and pause to speak. Your voice
- channel is still open, though, and still carrying data. Just not
- very much. DSI fills in those silent periods with the conversation
- of someone else. T-l and normal TDMA, by comparison, are
- multiplexing schemes that assign each call a discrete, non-
- volatile channel. DSI increases system capacity by maximizing the
- use of each channel. Speech may sound clipped as a result. It's
- not good for sending data. The analog predecessor of DSI was TASI:
- Time Assigned Speech Interpolation, developed back in the 1950's.
- It was used for trunks with a small number of circuits. Like cable
- undersea between California and Hawaii. It's probably still being
- used in some places.
-
- That digital article was tough. It's difficult explaining a
- subject to others when I am not completely sure of the topic
- myself. Every non technical writer, though, faces this same
- problem in explaining technology. I just hope that people can
- learn as they go along and as each issue comes out. I'm convinced
- that discussing an issue, even if it means going back and forth,
- will result in a better grasp of the subject for those who do
- follow it.
-
- Dear private line,
- I thought you might want a photostatic copy of the famous
- (infamous) cover of the Boston Phone Book. A friend of mine sent
- it to me; I can not believe almost 20 years have past. The phone
- book was quickly recalled. I heard, but I have no facts, that the
- artist was taken to court by Ma Bell but that Ma Bell lost the
- case. Turn the picture right and left.
- Maurice Onraet
- P.O. Box 605
- Newton, Pennsylvania 18940
- Decorum and printing limitations prohibit Your Editor from
- publishing the cover of the 1977-1978 North Boston Phone Book,
- however, Mr. Onraet has agreed to send you a copy for three
- dollars. Makes a nice conversation piece.
-
- Dear private line,
- Great magazine! I picked up my first sample at a bookstore
- here in Cleveland. A section that would be interesting is one that
- covers schematics for telephones, old supply catalogs from Western
- Electric North Electric, Stromberg, Automatic Electric, etc. I
- have several that I use to repair phones with but no one has a
- complete selection. Thank you for your time and attention.
- Charles Augustine
- Cleveland, Ohio
- Thank you for the subscription and the suggestion. I can
- easily incorporate schematics within the context of a telephone
- repair column. See page 111 for the start of this feature. I know
- of no one who has a complete selection -- joining the Antique
- Telephone Collector's Association seems to be the best bet at this
- point. Their newsletter will point to dozens of resources. Anyone
- up to publishing a book of schematics?
-
- Best Message Left on The Answering Machine:
-
- "Hey, Tom, this is Chris Thornton. When I sent you my fax [His
- letter on page 62 in No.6] I didn't realize that the system would
- send you all capital letters like I was shouting at you -- I
- didn't mean it that way.
-
- Damien Thorn was talking about The Source, well, there's a bio-
- computer at UC Berkeley that handles security for the government
- out that way. It's quite interesting. It supposed to be half human
- and halt bio-chemical, that's what I understand. Sounds like it
- threw a fit tantrum in Oklahoma. That's just a comeback to tell
- you to check it out. They're using their people to cover it up
- with that Tim McVeigh dude. You all have a good one and take care
- of your self."
-
-
- The private line haiku . . .
-
- Dear private line,
-
- I want to elevate myself to a higher plane of consciousness so I
- am sending $4.00 for a sample.
-
- Eric Camp
- San Francisco
-
- Dear Eric:
-
- No consciousness raising going on here, unless you mean arming
- yourself intellectually against the dreaded telco. That's
- something private line can help you with. Okay, okay, here's my
- stab at consciousness raising; this is now the official haiku of
- my 'zine -- created just for you:
-
- Cherry blossoms fall
- I brush them off my mailbox
- Inside -- private line!
-
- Regards, Tom Farley
-
- -------------------------------------------------------------
-
- III UPDATES AND CORRECTIONS
-
- More Magazines!
-
- The telecom related magazine and newsletter list is out of
- control. The following is in rough alphabetical order. GS means
- that Greg Schumacher submitted the information. See the end of the
- article for more details regarding the list:
- ---------------------------
- A T& T Technology
-
- AT&T Technology Room 3C-441 600 Mountain Ave. PO Box 636 Murray
- Hill, NJ 07974-0636 $40 a year, $72 for 2 years, and $102for3.
- (GS)
- ----------------------------
- American Hacker
-
- "Cable and Satellite --Television -- Technology "Gray Areas says
- that they are "Carrying the baton passed on to them from their
- predecessor Scrambling News." Sounds interesting but I haven't
- been able to contact them before press time.
-
- American Hacker 3494 Delaware Ave., Suite #111 Buffalo, NY
- 14217-0123
-
- 10 pages. $29.95 for 12 issues. Add $5.00 for Canada/Mexico and an
- additional $20 for other countries.
- ----------------------------
- The Antique Telephone Collectors Association Newsletter
-
- The monthly publication of ATCA. It contains their organization's
- news as well as interesting articles on the history of telephony.
- It also has classified ads, some with pictures, from members
- looking to buy and sell old phones, phone parts, books, phone
- memorabilia and other collector items. Fascinating reading. The
- newsletter comes free with your membership but you can get a
- sample by writing to:
-
- ATCA Ann Manning, Office Manager P.O. Box 94 Abilene, KS 67410
- (913) 263-1757
-
- The newsletter is monthly. Dues are $30 a year to U.S. members,
- paid on a calendar basis. People joining mid year pay pro-rated
- dues of $2.50 a year. There is a one time charge of $5.00 for new
- members. please see page 110
- ------------------------------
- Bell Labs News
- Nicely done tabloid sized, 6 page newspaper that's published
- biweekly. Closed subscriber list. Limited to employees of AT&T . I
- got a copy from a subscriber but you may want to try the person
- below:
- Linda Crockett, Editor
- Room 3C-420 A
- AT&T Bell Laboratories
- 600 Mountain Avenue
- P.O. Box 636
- Murray Hill, NJ 07974-0636
- (908) 582-4739
- attmail!crockett
- -----------------------------
- The Bellcore Exchange
- "The Bellcore Exchange provides timely insights into evolving
- information technologies and issues that impact the participation
- and success of Bellcore's clients in an increasingly diverse and
- competitive marketplace."
- Bellcore
- Bellcore Exchange Circulation Manager
- 8 Corporate Place, Room 3A184B
- Piscataway, NJ 08854-4156
- 1-800-521-2673
- $35. Five issues a year (GS)
- -------------------------
- Communications Day
- "A daily 2-page fax newsletter focusing on communication issues in
- Australia and the world. E mail version available soon."
- Decisive Publishing
- P.O. Box 1200
- Haymarket, NSW Australia
- 612.261.5436 Voice
- 612.261.5434 FAX
- gly@decisive.com.au
- (Grahame Lynch)
- Daily. Annual cost: A$997
- -----------------------------
- Communication Systems Design
- "Exclusively for design engineers building communications
- equipment and systems. The content is all practical and hands on.
- It is put out monthly and it is free to all engineers designing
- the communication infrastructure."
- Communication Systems
- Design
- Miller Freeman
- 600 Harrison St.
- San Francisco, CA 94107
- (415) 905-2200
- 1-800 829-9832
- (Editor's note -- great magazine!)
- --------------------------
- Crown Jewels of The Wire
- "The only internationally circulated magazine devoted exclusively
- to insulator collecting, telephone/telegraph history and related
- collectibles." A directory of members is available.
- Crown Jewels Of The Wire
- Box 1003
- St. Charles, IL 60174-1003
- (708) 513-1544
- U.S. /Canada Subscriptions:
- First class: $25.00, with no directory, $29.00 with a directory.
- Second class subs also available.
- -------------------------
- Mobile News
- and Analysis
- Newsletter. Reporting on cellular and wireless. "E-mail version
- available soon."
- Decisive Publishing
- P.O. Box 1200
- Haymarket, NSW Australia
- 612. 261. 5436 Voice
- 612.261.5434 FAX
- gly@decisive.com.au
- ---------------------
- Mobile Radio Technology
- A monthly magazine dedicated to non-cellular radio communication
- technologies including paging, SMR, 2 way, etc. The magazine has
- very good technical coverage of these "traditional" radio
- industries. Includes a lot of coverage of RF issues such as
- antenna interference, simulcast systems, pager internals, bandpass
- filters, cavities, splitters, etc. Oriented to the radio
- technician and service folk, so explains a lot of the RF issues
- without excessive math found in some microwave and RF design
- magazines. May be useful for the ham operator, but does not cover
- ham products or frequencies. Also only covers US radio.
- Intertec Publishing
- Corporation
- PO Box 12937 Overland Park, KS 66282-2960
- $30/yr. US & Canada, free to qualified subscribers, $40/yr.
- surface mail, $105/yr. airmail int'l rates. (GS)
- ---------------------
- Rolm Customer
- A bi-monthly magazine for ROLM customers produced by ROLM/Siemens.
- Definitely not a technical magazine. This marketing magazine
- covers ROLM success stories and introduces new ROLM products and
- technologies to their customer base. Worthwhile if you are
- following the PBX vendors in terms of the new product directions
- they are rolling out, or you are working on competing or
- cooperating telephony products. Since this is a corporate
- magazine, you obtain it by contacting your ROLM sales rep,
- finding a copy and filling out a subscription card. ROLM can be
- contacted at 4900 Old Ironsides Drive,
- Santa Clara, CA 95054
- 408-492-6850 (GS)
- ---------------------------
- Premier Telecard Magazine
- "The first U.S. Telecard Magazine." A beautiful publication. I
- think it caters more to the collector than to the corporate user,
- however, it does cover every aspect of the telecard world. They're
- nice people, too.
- Premier Telecard Magazine
- B.J.E. Graphics and Publishing, Inc.
- P.O. Box 2297
- Paso Robles, CA 93447
- (805) 547-8500
- $30 a year for six issues. Make checks to B.J.E. They offer a
- variety of rates and promotions. Write for a free sample. They'll
- send you a back issue and all the information you need.
- ----------------------
- Telecoms Heritage Journal
- Magazine of the Telecoms Heritage Group (UK), once or twice a
- year. 48 or 96 pages. Members also receive an 8-page newsletter
- four times a year. "Mainly for telephone collectors and
- historians." A wonderful collection of arcane trivia and serious
- research about telephone history and practice. 'Subscriber Loop
- Signaling Systems' by Graeme Marett in Issue 24 , was to me, a
- better introduction to the UK angle than anything Welch ever
- wrote. That issue also had a history of UK telephone poles as well
- as at least 20 other interesting articles. Apply for membership or
- inquire to:
- THG
- Unit, Travellers Close
- Welham Green, Herts.
- AL9 7LE England
- +44 1-707-287294
- +44 1-707-287209 FAX
- midshires@cix.compulink.co.uk
- Membership is $25 for U.S. residents. Send international bank
- order made out in pounds sterling or send $25 in US bills.
- -------------------
- Telecom History
- The Journal of the Telephone History Institute. More great
- information on early telephony. Stanley Swihart's lead article in
- the first edition of Telecom History (1994-1) is entitled
- 'Earliest telephone service: The genesis and early development of
- telephone exchange service.' It is a monumental piece of research,
- worldwide in scope and running almost 90 full sized pages. With a
- complete bibliography. Amazing.
- The Telephone History Institute
- Box 2818
- Dublin, CA 94568-0818
- (510) 829-2728
- Published occasionally. Charter memberships are $25 for American
- members. Write for more info.
- Please Note: I can't list all the titles I am being told about. I
- should have a new hardcopy list of telecom related magazines and
- newsletters out by July 15th. Send me an S.A.S.E and $2.00 if you
- want it. Thanks especially to:
-
- Greg Schumacher, Director of Systems Engineering & Advanced
- Research Priority Call Management, 226 Lowell St., MS A-2,
- Wilmington, MA 01887 gregs@world.std.com
-
- I didn't have space in Number 6 to give you the text of the
- regulation prohibiting cloning. It was revised as of the first of
- the year and is now found in 47 C.F.R. Section 22.919 and not
- 22.915. Anyway:
-
- "Section 22.91 9 Electronic Serial Numbers.
- The purpose of this new section is to deter cellular fraud by
- requiring that the Electronic Serial Number (ESN) unique to each
- cellular phone be factory set, inalterable, non-transferable, and
- otherwise tamper-proof and free of fraudulent manipulation in the
- field. This subject received substantial attention from commenters
- and is discussed in the Report and Order.
-
- 22.91 9 Electronic Serial Numbers.
- The Electronic Serial Number (ESN) is a 32 bit binary number that
- uniquely identifies a cellular mobile transmitter to any cellular
- system.
- (a) Each mobile transmitter in service must have a unique ESN.
- (b) The ESN host component must be permanently attached to a
- main circuit board of the mobile transmitter and the integrity of
- the unit's operating software must not be alterable. The ESN must
- be isolated from fraudulent contact and tampering. If the ESN host
- component does not contain other information, that component must
- not be removable, and its electrical connections must not be
- accessible. If the ESN host component contains other information,
- the ESN must be encoded using one or more of the following
- techniques:
- ( I ) Multiplication or division by a polynomial; (2) Cyclic
- coding; (3) The spreading of ESN bits over various non sequential
- memory locations.
- (c) Cellular mobile equipment must be designed such that any
- attempt to remove, tamper with, or change the ESN chip, its logic
- system, or firmware originally programmed by the manufacturer will
- render the mobile transmitter inoperative.
- (d) The ESN must be factory set and must not be alterable,
- transferable, removable or otherwise able to be manipulated in the
- field. Cellular equipment must be designed such that any attempt
- to remove, tamper with, or change the ESN chip, its logic system,
- or firmware originally programmed by the manufacturer will render
- the mobile transmitter inoperative.
- Questions concerning this Public Notice should be addressed to
- Steve Markendorff at 202-653-5560 or Andrew Nachby at 202-632-
- 6450."
- The person who posted this to CompuServe is Robert Keller,
- P.C., Federal Telecommunications Law, 4200 Wisconsin Ave NW #106-
- 261, Washington, DC 20016-2143. Or rjk@telcomlaw.com. The entire
- file that he posted is very interesting as it contains the FCC's
- comments on extension phones and how the new rule relates to them.
-
- Altering an ESN to produce a clone is illegal, although some
- companies maintain that they have the right to effectively clone a
- phone through software. Less Buster mailed in an article on
- cellular extensions written by Patricia Staino in the May
- Teleconnect. I'll modify her example of "software cloning" a
- little by describing the following: a company has 10 salespeople
- with 10 phones and 10 ESNs but one phone number. The phones are
- all kept off. The company pages a per son when they want them to
- call the office for instructions. They only call in after getting
- beeped. The company saves on 9 monthly flat charges but still pays
- for all calls. You can read ads for these companies in the
- classifieds of Nuts and Volts. The CTIA contends that such phones
- are illegal but I 'm not sure they'll have much of a case with the
- current law. There have been a number of raids in the southwest
- lately, but they seem to deal with hardware based cloning.
- Page 67 in the last issue was not my best writing. Too many
- errors. I redid that page and sent subscribers a copy. Send me an
- S.A.S.E. if you want the revised page. l had been doing my own
- proofreading be fore. Not good. Little Sheeba will now help me
- proof. And I will now delay each issue until I get the mistakes
- out, rather than obeying my deadline and leaving the mistakes in.
- In addition, the index was a bit of a mess. The next will be
- better.
- Thought that the "Internet Bridge" column last issue was a bit
- irrelevant? The one that focused on Bell 829 Loopback Devices?
- There may be far more of these left in service than we suspect. I
- note that the current Jensen tool catalog features a tester called
- the "Brown Box", more specifically known as a Model 91 Analog Test
- Set. It does channel measurements of "any 2 or 4 wire voice grade
- telephone line" and it can "activate Bell Telephone remote
- loopback equipment." The Jensen catalogs are always nice. Call
- (602) 968-6231 to get one.
- I talked about PINs in the last issue but I said that I didn't
- know how they got delivered as hookflash. David Crowe says that
- IS-53 de scribes the actual process. The practice for the customer
- seems very cumbersome. NYNEX requires that you 1) dial your
- number, 2) press send, 3) wait for two rings, 4) enter your PIN
- number and 5) press the send button again. It's my understanding
- that an operator comes up on frequency to have you set a code if
- you don't have a PIN number al ready. But wouldn't some
- reprogramming of the phone be needed? It all sounds like a
- nightmare and Crowe says that it might be cutting down on normal
- calling volume and revenue because of the inconvenience. Want to
- know more about plans and authentication? Here's the full quote
- from David, "They are standardized in IS-53 Rev. A. True
- authentication, as defined in IS-54, IS-91, IS-95 and IS-136, and
- as supported by IS-41 Rev. B (plus TSB-51) and IS-41 Rev. C is
- much more complex, but with less user involvement. The user starts
- the process by entering a 26 digit key, and the phone then
- generates a temporary key that is used for most operation. The
- temporary key can be updated by the system, and the " A " key by
- manual entry in the phone and in the Authentication Center.
- Confused? Time to read the sidebar on this page and to get a free
- sub from Cellular Business.
- I was not able to get a copyright release for the Numismatic
- News article that ImOkey sent in a while back. It's entitled
- "Telephone Tokens: The forerunner of the phone card" and it
- appeared in the January 10, 1995 issue. That's Volume 44, No. 2.
- Let me mention three articles in the last few months that I
- thought were very good. The first was Jack Rickard's "Editor' s
- Notes: The Security Paradox" in April's Boardwatch. It brings some
- reasoned, rational, and humorous thinking into the debate about
- Mitnick. (1-800-993-6038 is the number for subs.) Another great
- article was "Toll Fraud: Debunking Popular Myths" by Stan Tyo in
- May's TeleProfessional. Tyo admits that disgruntled employees may
- contribute to toll fraud. He also described how current employees
- might be contributing. A very honest article. The MCI switch
- technician, for example, who helped steal over $50,000,000 worth
- of calls last December was certainly no outsider. MCI tried to
- paint him as a hacker but that was just a cover for their failed
- security. The guy was an MCI employee first. They had the means
- and the methods to control his activities but they did not do so.
- In the February 27, 1995 Bell Labs News, an article on security
- mentioned hackers as a source of problems for business but they
- also included corporate competitors, industrial espionage and
- "problems caused by poorly administered systems and inadequate
- employee awareness." Exactly. Toll fraud and abuse is a big
- problem. But I'm not convinced that hackers are a big part of it.
- Why do I mention all of this?
- Mike Moss recently became a subscriber to private line. He's
- a reporter with New York Newsday. (Two Park Avenue, NY, NY 10016)
- He writes a great deal about phone fraud but it's not the kind you
- might suspect. Most of his recent articles deal with long distance
- companies who switch a customer's carrier without telling them.
- Slamming. The subscriber often gets a huge bill after being
- switched illegally to one of these high priced carriers. He
- details how hard it is to get your bill fixed and the bureaucratic
- nightmare that awaits most who are victimized. His articles remind
- me of how much toll fraud is sponsored by industry types such as
- Oncor and Sonic. Throw in telemarketing scams and the damage
- caused is enormous. You have to look at the entire picture of
- fraud and not just the lone hacker. Mitnick's real crime is
- probably electronic vandalism and should be treated as such. But
- individuals are always easier to target than corporations. A group
- of hackers is a gang or a ring. A group of corporate thieves,
- however, can call themselves a Board of Directors. I know that
- sounds naive but that's really the way it is.
-
- IV. THE PAYPHONE CORNER
-
- Let's continue with some points that Onkel Dittmeyer raised in his
- letter on page 94. I'm not comfortable discussing card technology
- because it takes us away from telephony, however, telephone cards
- will be a major part of public communications in the near future.
- So, lets roll around in some terms and speculate. For purposes of
- this article, I assume that you all have read "The Gold Card"
- article in the Spring, I 995 2600.
- First things first. A normal telephone calling card is one
- issued by your local exchange carrier or a long distance company.
- Like an AT&T calling card. These are really not part of our
- discussion. Eric Stebel, managing editor of both TeleCard World
- and Public Communications, now uses the term remote memory card to
- identify a prepaid calling card. A remote memory card accesses a
- distant switch by an 800 number to connect the call. The majority
- of calling cards sold in America uses this technology. Talk and
- toss. The phone does not require any intelligence or memory on the
- part of the calling card. Just an 800 number and an access code.
- The card itself could be plastic, steel, wood or paper. Anything
- printed that contains the two numbers. Some simple remote memory
- cards, though, may have a magnetic stripe used by a retailer to
- activate the card once it's sold. Don't confuse this with a
- magnetic stripe card that requires a payphone with a reader. Like
- the ones that NYNEX uses. Those are true swipe reader phones .
- By comparison, Stebel now refers to debit cards as phone-
- based cards. This implies that a true debit card must contain some
- intelligence or memory within the card itself. That could be a
- magnetic or optical striped card which you swipe or a chip card
- that you insert. In either case, the phone must be sufficiently
- complex to accept such a card and then inter act with it.
- Ameritech, NYNEX Bell South and US West have all run trials or
- experimented with phone based cards. These are now all magnetic
- stripe cards. Only International Telecom Incorporated (ITI) of
- Alaska, a private payphone operator, has had any real, lengthy
- experience with chip based cards. The trend in the next four or
- five years, though is toward re mote memory cards/ pre-paid
- calling cards.
- You will notice, however, that David Stubbs of Teltrust used
- the word debit card to refer to remote memory cards throughout the
- length of his speech that begins on page 110. A debit card in
- banking has usually referred to an instrument which transfers
- funds automatically from your account to the account of someone
- else. So, you have industry leaders using some these terms
- interchangeably. The bottom line? Ask. Inquire. Write in and get
- people to define their terms. There will be a built-in amount of
- confusion until everybody gets on the same page.
- Back to Dittmeyer's comments. Installing a magnetic reader
- card phone has been fairly simple. Kits are made to retrofit an
- existing COCOT with a normal DTMF keypad to one with a keypad and
- a reader. A reader is attached underneath the keypad. This keypad
- connects to the phone's circuit board with a ribbon cable. Put in
- the card and pull it out. Altering the magnetic stripe alters the
- balance on the card. No need for a laptop or wires hanging out of
- a phone.
-
- I understand, though, that most of the information is
- encrypted in such a way that defeat is impractical; the methods
- used by a NYNEX phone card parallel the sophisticated methods used
- by a VISA card, a gas card or an ATM card. This is very
- different from a phone that can read chip cards and magnetic
- cards. These machines hold the card in place while it reads the in
- formation The trend is not toward access to the card while this
- happens -- Protel's new 100, 8505 and 8600 Series payphone all
- seem to swallow the card completely, much like an ATM machine.
- They've learned their lessons in Europe, in part, because they
- are already there.
-
- IV. QUICK AND DIRTY GUIDE TO THE RELEVANT EIA/TIA STANDARDS
-
- (Prices are from Global)
-
- I S-41: "Intersystem Operations" A patched together set of rules
- designed to handle roamers: validation, hand-off from one system
- to another, location tracking and so on. It's been revised many
- times. It has not been implemented everywhere nor with equal
- uniformity where it has been. Some carriers may comply and some
- might not. There are at least five parts of IS-41, with each part
- costing from $36.00 to $100.
- IS-53: The features or services interim standard. Describes how
- things like call forwarding, PIN numbers, calling name
- identification, incoming call screening and law enforcement
- intercepts should be handled. Revised many times and over laps
- with IS-41 in some areas. $49
- IS-54: TDMA. $227
- IS-91: 800 MHz Analog Cellular. $126
- IS-95: CDMA. $260
- IS-136 Revision of IS-54 (U.S. Digital TDMA) $?
-
- The electronics and telecom industry develops standards, interim
- standards (IS) and telecommunications system bulletins (TSBs) for
- many reasons. Chiefly uniformity. The Electronic Industry
- Association and The Telecommunications Industry Association are
- the chief players in developing cellular standards in the US. Even
- after a decade, most of the cellular trade is still governed by
- interim standards, many of which have undergone countless
- revisions with no end in sight.
-
- Global Engineering has the monopoly on publishing the EIA/TIA
- standards. It's quite a racket. For them. The standards are
- printed on plain paper with no covers. They are stapled once on
- the top left corner and the documents are three hole punched. They
- can be 50 pages or 500 pages long depending on the standard. Call
- or write for a free catalog and price list. l find the catalog
- helpful in deciphering all the acronyms. Global publishes for over
- 400 standard developing bodies!
- Global Engineering
- 15 Inverness Way East
- Englewood, CO 80112-5776
- 303-792-2181 or 800-854-7179
- 303-397-7935 (FAX)
-
-
- V CLASS OF SERVICE AND PAYPHONES
-
- We haven't discussed classes of services before. A business
- line and a residential line may use the same kind of twisted pair
- but they are treated differently by the telco. A residential line
- usually gets an unlimited amount of calls for a flat rate while
- business lines are charged on a per minute basis. Similarly, COCOT
- lines and telco coin lines also get treated differently. COCOTs
- are not controlled by the local exchange carrier but the payphone
- operator must apply for a special class of service. The LEC keeps
- track and tags each call from a COCOT with an identifying marker.
- John Higdon points out that COCOTs are a special class of service
- that provides the following:
- 1. 900/976 blocked;
- 2. Billed number screening (no collect or third party can be
- billed to them);
- 3. LEC operator will complete no calls, or provide call assistance
- to caller;
- 4. Show up as COCOT class of service on real-time ANI
- applications;
- 5. Get special local rates from the LEC.
-
- VI. THE PAYPHONE CORNER
-
- Let's continue with some points that Onkel Dittmeyer raised in his
- letter on page 94. I'm not comfortable discussing card technology
- because it takes us away from telephony, however, telephone cards
- will be a major part of public communications in the near future.
- So, lets roll around in some terms and speculate. For purposes of
- this article, I assume that you all have read "The Gold Card"
- article in the Spring, I 995 2600. First things first. A normal
- telephone calling card is one issued by your local exchange
- carrier or a long distance company. Like an AT&T calling card.
- These are really not part of our discussion. Eric Stebel, managing
- editor of both TeleCard World and Public Communications, now uses
- the term remote memory card to identify a prepaid calling card. A
- remote memory card accesses a distant switch by an 800 to connect
- a call. The majority of calling cards sold in America uses this
- technology. Talk and toss. The phone does not require any
- intelligence or memory on the part of the calling card. Just an
- 800 number and an access code. The card itself could be plastic,
- steel, wood or paper. Anything printed that contains the two
- numbers. Some simple remote memory cards, though, may have a
- magnetic stripe used by a retailer to activate the card once it's
- sold. Don't confuse this with a magnetic stripe card that requires
- a payphone with a reader. Like the ones that NYNEX uses. Those are
- true swipe reader phones .
- By comparison, Stebel now refers to debit cards as phone-
- based cards. This implies that a true debit card must contain some
- intelligence or memory within the card itself. That could be a
- magnetic or optical striped card which you swipe or a chip card
- that you insert. In either case, the phone must be sufficiently
- complex to accept such a card and then inter act with it.
- Ameritech, NYNEX Bell South and US West have all run trials or
- experimented with phone based cards. These are now all magnetic
- stripe cards. Only International Telecom Incorporated (ITI) of
- Alaska, a private payphone operator, has had any real, lengthy
- experience with chip based cards. The trend in the next four or
- five years, though is toward re mote memory cards/ pre-paid
- calling cards.
- You will notice, however, that David Stubbs of Teltrust used
- the word debit card to refer to remote memory cards throughout the
- length of his speech that begins on page 110. A debit card in
- banking has usually referred to an instrument which transfers
- funds automatically from your account to the account of someone
- else. So, you have industry leaders using some these terms
- interchangeably. The bottom line? Ask. Inquire. Write in and get
- people to define their terms. There will be a built-in amount of
- confusion until everybody gets on the same page. Back to
- Dittmeyer's comments. Installing a magnetic reader card phone has
- been fairly simple. Kits are made to retrofit an existing COCOT
- with a normal DTMF keypad to one with a keypad and a reader. A
- reader is attached underneath the keypad. This keypad connects to
- the phone's circuit board with a ribbon cable. Put in the card and
- pull it out. Altering the magnetic stripe alters the balance on
- the card. No need for a laptop or wires hanging out of a phone. I
- understand, though, that most of the in formation is encrypted in
- such a way that defeat is impractical; the methods used by a NYNEX
- phone card parallel the sophisticated methods used by a VISA card,
- a gas card or an ATM card.
- This is very different from a phone that can read chip cards
- and magnetic cards. These machines hold the card in place while it
- reads the in formation The trend is not toward access to the card
- while this happens -- Protel's new 100, 8505 and 8600 Series
- payphone all seem to swallow the card completely, much like an ATM
- machine. They've learned their lessons in Europe, in part, because
- they are already there. Stebel reports that "All of the major
- payphone manufacturers in the United States are selling smart card
- payphones to foreign countries. Some international payphone
- companies are even selling smart card payphones to the RBOCs."
- So, the payphone companies have learned their lessons and
- are already learning more. Much of this ties into the standards
- that The Gold Card article mentions. AFNOR. ISO. Who are these
- groups and where can you read these standards? AFNOR stands for
- Association Francaise de Normalisation (of course). Only ITI, as I
- understand it, has used their standards with their cards. Let's
- concentrate on the ISO. The ISO or International Standards
- Organisation is a body composed of many nations. They try to get
- together to settle on the ways that things work What does the ISO
- itself say about standards?
- "Standards are documented agreements containing technical
- specifications or other precise criteria to be used consistently
- as rules guidelines, or definitions of characteristics, to ensure
- that materials, products, processes and services are fit for their
- purpose. For example, the format of the credit cards, phone cards,
- and " smart" cards that have become commonplace is derived from an
- ISO International Standard. Adhering to the standard, which
- defines such features as an optimal thickness (0,76 mm), means
- that the cards can be used worldwide. International Standards thus
- contribute to making life simpler, in creasing the reliability and
- effectiveness of the goods and services we use. "
-
- "What does an ISO standard look like? It can be anything from
- a four-page document to a 1000-page tome, including twice the
- weight of the standard itself in informative annexes. It may
- specify the tasks that a certain range of equipment must be able
- to perform, or describe in detail an apparatus and its safety
- features. It may contain symbols, definitions, diagrams, codes,
- test methods, etc." Okay, okay you say, so what are the ISO
- standards regarding chip cards? It's not that simple. The ISO is
- currently producing draft industry standards (DIS) that have not
- been finalized. Here are the ones that seem to apply most to chip
- cards:
- 1) ISO 9992- 1: 1990 Financial transaction cards -- Messages
- between the integrated circuit card and the card accepting device
- -- Part 1: Concepts and structures;
- 2) ISO 10202-1:1991 Financial transaction cards -- Security
- architecture of financial transaction systems using integrated
- circuit cards -- Part 1: Card life cycle;
- 3) ISO/DIS 10202-2 Financial transaction cards -- Security
- architecture of financial transaction systems using integrated
- circuit cards -- Part 2: Transaction process;
- 4) ISO/DIS 10202-3 Financial transaction cards -- Security ISO
- architecture of financial transaction systems using integrated
- circuit cards -- Part 3: Cryptographic key relationships;
- 5) ISO/DIS 10202-4 Financial transaction cards -- Security
- architecture of financial transaction systems using integrated
- circuit cards -- Part 4: Secure application modules;
- 6) ISO/DIS 10202-5 Financial transaction cards -- Security
- architecture of financial transaction systems using integrated
- circuit cards -- Part 5: Use of algorithms;
- 7) ISO 10202-6: 1994 Financial transaction cards -- Security
- architecture of financial transaction systems using integrated
- circuit cards -- Part 6: Cardholder verification. The ISO is
- represented in America by the American National Standards
- Institute. ANSI.
-
- I asked for a price list on the above interim standards and for
- their free brochure explaining the ISO but after a month and a
- half they still haven't responded: American National Standards
- Institute, l West 42nd Street, 13th floor New York, N.Y. 10036
- (212) 642-4900. FAX is (212) 398-0023.
-
-
- VII. PAYPHONE STATISTICS
-
- -- Payphone Trivia Courtesy of
- New York Newsday, Michael
- Moss, Raymond James and Asso
- ciates, Industry Analysts, John
- Richard Associates and private
- line magazine!--
- (New York Newsday, Sunday, May
- 1 4, 1 995)
-
- Number of payphones in the United
- States: 2 million
- Number of payphones in New York State
- owned by NYNEX: 160,000
- Number of payphones in New York State
- owned by others: 40,000
- Commission paid to site owner: Up to 50
- percent of gross revenue
- Money a pay phone can hold: $150 in
- quarters, $250 in dimes
- Cost to buy a payphone: $935 to $1,295
- Average monthly income of payphone:
- $250
- Portion of payphone income from coins:
- Two-thirds
-
- Top Five Payphone Locations Nationwide:
-
- Bars: 131,000
- Grocery Stores: 116,000
- Hotels and Motels: 80,000
- Colleges: 60,000
- Prisons: 50,000
-
- VIII OUTSIDE PLANT, PART 1
-
- Outside plant or OSP refers to telco-owned equipment and
- facilities that are outside the main central office that serves
- local customers. Cables, manholes, utility poles, equipment
- cabinets and remote switching modules are all outside plant
- facilities. Everything from the cable vault at the central office
- to the demarcation point at your house or office. I'm doing two
- things in this article: I) introducing the subject of outside
- plant and 2) looking at buried facilities or buried plant. I'll
- look at aerial plant and rural OSP in more detail in the next
- issue. Let's look at the big picture first and then define outside
- plant a little more. This quote is nearly fifty years old but it
- still manages to put the entire public telephone switched network
- (PTSN) into perspective:
- "The term 'telephone plant' includes (I) the telephone ap
- paratus and wiring at the subscribers' premises; (2) the central
- office switching equipment (with the buildings that contain it)
- for interconnecting subscribers' lines; and (3) the aerial and
- underground wires and cables with their pole lines and con duits,
- which connect the subscribers' stations with the central offices
- and the latter with each other whether they be in the same city or
- in different cities. This piant makes it possible, at the present
- time, for any user of the telephone service to be connected
- promptly with any other station of the telephone system, and to
- converse easily, by electrical means, with the person called,
- after the connection is established, regardless of distance. The
- systems which enable this nation-wide service to be rendered are
- necessarily complex and intricate and they in clude a multitude of
- auxiliary devices and appurtenances.''l 11
- Complex and intricate indeed. But the layout of outside plant
- is fairly straightforward, even though the technology has been
- getting more complex. Let's define outside plant more specifically
- before showing how the different elements come together. Lee says
- that "The outside plant of a telephone company encompasses all
- telephone fa cilities from the main distributing frame (MDF) in
- the central office to the protector at the customer's residence or
- business location." Besides the many forms of buried and aerial
- cable involved, Lee also maintains that OSP includes "electronic
- carrier systems, microwave, or some form of subscriber or
- concentrator arrangement.''l2l That's practically everything in
- the local loop. There are some problems with that definition.
- Remote switches confuse the outside plant definition somewhat.
- They are tied to the main central office by trunks but they
- generally provide their own dial tone and switching. They are part
- of today's distributed switching, with a little central office
- possible nearly every where. The remote 5ESS pictured on page 107
- is an example. That switch is the termination for the entire local
- loop distribution plant in its area. It has its own backup power
- supply, ringing generator distribution frame and multiplexing
- equipment. Among other things. Everything outside of this facility
- is outside plant as well, but possibly not the switch itself.
- That's because switching equipment has usually been considered the
- province of central office plant, things within the building
- proper.
-
- But many remotes are housed in underground vaults. That makes
- them buried plant. And that means outside plant to me. I'd argue
- that out sidc plant includes any equipment or facilities that are
- connected to a particular central office. That means remotes and
- anything else that helps provide local service. Sound pedantic?
- Not really. The last census I saw showed that there were 8 663
- central offices in the United States but 10,584 remote
- switches.(3) Seems like a good dcfinition is in order. Yet
- industry itself does not agree on terms. The best selling telecom
- dictionary today says that outside plant does nol include micro
- wave towers, antennas and cable system repeaters. (4) This
- directly contradicts Lee. And although he is no longer with us, I
- think I will stick with his older but more authoritative opinion.
- Now that we've somewhat defined what outside plant is, let us
- look at how it is arranged. Again, the focus is on an urban
- setting. I'll leave rural areas for the next issue. (Gives me an
- excuse for a road trip.)
-
- Lee mentions five kinds of plans for outside plant. But only
- the serving area concept and the modified serving area concept
- seem to be in favor. I'll let another expert describe it, " In
- order to standardize the way loop distribution plants are set up
- in the U.S. (and to prevent chaos) the Bell System created a
- standard reference design. For urban and suburban areas, this plan
- was called the Serving Areas Concept (SAC) plan. Basically, in the
- SAC plan, each city is divided into one or more Wire Centers which
- are each handled by a local central office switch. A typical WC
- will handle 41,000 subscriber lines. Each WC is divided into about
- 10 or so Serving Areas (depending on the size and population of
- the city), with an average size of 12 square miles . . . each
- Serving Area may handle around 500 to 1,000 lines or more for
- maybe 200 to 400 housing units, typically a tract of homes."
-
- Feeder cable (F1) goes out to each serving area managed by the
- central office. "This cable can contain from 600 to over 2,000
- pairs, and often more than one physical F1 cable is needed to
- service a single Serving Area (at an SAI). The F1 is almost always
- located underground because the size, weight and number of feeders
- makes it impossible to put them on normal telephone poles. Since
- it is also impractical to use one single piece of cable, the F1
- usually consists of several pieces of large, pressurized or
- armored cable spliced together underground into a single
- cable."[6]
- One or more F1s terminate or are wired into the back of a
- Serving Area Interface. This could be a small or large terminal
- board or block. Local twisted pairs connect to the other side of
- these boards and go out to the local neighborhood. The idealized
- map presented on page 102 is just that: idealized. Where the SAI
- is and how many of them are tied to a particular central office is
- all dependent on population, the switch that exists at the C.O.,
- the facilities available to the local telco, future plans and so
- on. You can make a more realistic map yourself by noting the SAIs
- in your neighborhood in relation to the end office that serves
- you. In addition, F1 may first terminate at a multiplexer or a
- pair gain facility like a SLC-96. These systems put many, many
- conversations over a single pair of wires. That helps if, say, a
- large apartment complex gets built in an already developed area.
- The existing feeder cables and ducts may already be at capacity.
- Multiplexing takes the analog traffic of the local loop and
- digitizes it over the existing F1 cable. An SAI is usually nearby
- to provide a connection to the local loop's twisted pairs. The SAI
- is most commonly housed in the kind of cabinet shown on page 103.
- There are smaller and larger cabinets, however, so it is often
- tough to tell. But most have doors and those labeled with a
- street address are almost certainly an SAI. Automatic Electric
- cabinets often had simulated wood grain siding. (No, I'm not
- kidding.) What then, are in the rest of the smaller green boxes
- that dot the landscape?
- Most of these are called pedestals and most of them don't
- have doors. Most relate to buried plant and a neighborhood that
- has its utilities underground. They serve as splice housings and
- service terminals for buried drop wires to connect to the local
- distribution cable. The most common "are the PC4, PC 6 and PC 12;
- these are around 50" tall by 4", 6" or 12" respectively, and are
- painted gray-green like SAI cabinets. These are the smallest
- pedestals in the distribution plant and they don't have doors
- (they look like waist-high square poles). [T]hese pedestal
- closures are often used for other purposes, such as splicing
- points in underground distribution, loading coil mounting, and
- even used as temporary wire storage containers."[7] We've now
- looked a bit at what is on the surface. What's down below?
-
- Buried plant is an underground system. It depends on
- conduits or ducts, manholes, cables, and vaults. Conduit or ducts
- are simply empty pipes, often made of plastic or structural foam.
- These are laid into trenches, filled or capped with concrete and
- backfilled over. Spare conduits get put in at the same time. This
- makes it possible to pull out an old cable or to put a new one in.
- Directly plowing a cable into the earth is done only for buried
- distribution cable or rural trunks. The F1 cable usually runs in
- conduit all the way from the C.O. to the SAI. Cables are then
- accessed and pulled from manholes or vaults. Many conduits have
- become filled over the years, especially in downtown areas.
- Happily, fiber optic cable recovers space in old, crowded
- quarters. Conduits that were crowded with bulky copper cable are
- now giving way to fiber optic cables that take far less space yet
- provide far more capac ity. Much of what you'd see in a manhole
- is represented in the photographs on page 105 albeit, in the more
- spacious, well lit surroundings of the cable vault. In addi tion,
- certain areas have concrete tunnels between manholes and not
- conduit, with telephone cables racked to the sides of the tunnels.
- Lee says that manholes should not be further than 750 feet apart.
- I'm not sure if that works out in practive, however, I have noticed
- something about the covers. There seems to be two types: the round
- ones and the kind that have two hinged steel plates. The ones with
- the steel plates seem easier to lift and they provide a bigger entrance.
- But I see them only on sidewalks and not out in the middle of the
- street. They must be limited to areas without traffic. The round,
- iron manhole cover may be the only kind that stands up well to
- 40,000 pound trucks running over them all day.
-
- I hope to look at aerial plant and rural OSP in more detail next
- issue. I had hoped to include some photos of various oddities in
- this issue but I wasn't able to get on the road to take black and white
- photos of them. The nearest post-pay phones, for ex ample, that I
- know are in Idaho. And I'm no longer certain that they can be
- considered outside plant equiyment. In any case, l hope you enjoyed
- this introduction to the subject and feel free to send me copies of any
- interesting photographs that you may wish to share.
- Notes:
- [1.] Encyclopedia Britanica, Volume 21, (1946) 895
-
- [2.] Lee, Frank. Outside Plant. Geneva, abc TeleTraining, Inc. (1987) 7 This
- book is
- getting pretty long in the tooth. Now revised by E.J. Leonard, this is one of
- the first four
- manuals that Lee wrote. It's illus trated with very limited pen and ink drawings
- and some
- charts. No photographs of any kind. Still, it's the only thing in print on OSP.
- Available
- through Telecom Books (1-800-LIBARY) or through abc TeleTraining, Inc., Box 537,
- Geneva,111,60134 (312) 879-9000.
- [3] Semi-annual Report on Telephone Trends in Telephone Service May 1994.
- Industry
- Analysis Division, Federal Communications Commission. Downloadable through their
- BBS at (202) 418-0241 (BBS file name is TREND295.ZIP. "Copies may be purchased
- by
- calling International Transcription Services at (202) 857-3800."
- [4 ]Newton, Harry. Ne~vton's Telecom Dictionary, 8th edition. New York City.
- Flatiron
- Publishing, Inc. (1995) 751 A very good, very idio syncratic telecom dictionary.
- 1170
- pages. $24.95. Yes, it's worth it, despite my reservations about the publishers
- themselves.
- [5] Phucked Agent. "Outside Loop Distribution Plant." Legion of
- Doom Technical Journal: File #8 of 12 (1987) I pulled this file
- off the Internet about two years ago. A great read and about the
- only resource available on the Internet about outside plant. Not
- in print which is really too bad. The old LOD people could do
- everyone a great service by putting their material into hardcopy.
- I'll make room in private line if they want.
- [6] Ibid.
- [7] Ibid.
- [8] Kurtz, Edwin B. The Lineman's and Cableman's Handbook, 7th
- edition. New York City. McGraw Hill (1986) 31-10. Not telco but
- helpful.
- Other:
- Outside Plant Magazine does deal with OSP, of course, but they
- have not been helpful to me at all. Still, it is a good magazine.
- $30 a year. Practical Communications, Inc., Outside Plant
- Magazine, P.O. Box 183, Cary, IL 60013.
- Cabling Business Magazine does not deal with OSP as much as
- Outside Plant but it is a very friendly magazine run by nice
- people. Free subs. Cabling Business Magazine, P.O. Box 496177,
- Garland, TX 754049-6177 (213) 328-1717.
-
- -----------------------------------
-
- THE INTERNET (Sidebar)
-
- Getting on line? Check out these unmoderated groups. They're open
- to all. Post to alt.test first to experiment if you are new to
- USENET.
- 1) alt.2600
- 2) alt.dcom.telecom
- 3) alt.cellular-phone-tech
- 4) comp.dcom.telecom.tech
-
- IX. A FEW THOUGHTS ON THE TELECOM DIGEST
-
- Pat Townsend moderates a discussion group about telecommunications
- on the Internet. Look for comp.dcom.telecom if you have USENET
- access. He's been moderating this group for over ten years. People
- submit hundreds of questions to the digest each week. Pat selects
- which ones to post. He sometimes edits the question for clarity
- and he often adds his own opinions. Replies to a question are not
- automatically put up by Pat. He controls them as well. You have,
- in effect, a kind of daily telecom newspaper under strict
- editorial control. I do not subscribe to this group but I do look
- it over from time to time.
- Here's a list of topics selected at random to show what's
- discussed:
- 134 Telematic Sculpture 4
- 135 National Information Infrastructure Course
- 136 Experience Switching Canadian Cellular Service?
- 137 NTI and Peer to Peer Connection
- 138 Question on ATT Pub 41450
- 139 Information Wanted on American Communication Services, Inc.
- 140 Caller-ID With Name From Centrex
- 141 TSPS Operator Boards
- 142 Cord Board Toll and Assistance
- 143 Least Cost Routing Question
- 144 CD Changer For Music on Hold (2 msgs)
- 145 ANI vs Caller-ID
- 146 History of TSPS/TOPS/OSPS
- 147 HumanNets and WorldNet - Are Earliest Posts Archived
- Anywhere?
- 148 Johnny Mnemonic - Waste of Time, Money (2 msgs)
- 149 Information Wanted About Smart Cards
- 150 TCOM Assistant Professor (One Year, Ph.D.)
- 151 Merging Phone Company Test Boards
- 152 Multiplexer Software Control
- Pat spends as much time writing and editing as any newspaper
- or magazine writer. He's just doing it electronically. I think he
- needs encouragement to put some of the ten years of the Telecom
- Digest into hardcopy. He's contemplating a CD ROM but that would
- cut out access for anyone without a computer and a CD drive. He
- also needs contributions to continue the work of the digest:
-
- TELECOM Digest
- 9457-D Niles Center Road
- Skokie, IL 60076
-
- X. BOOK REVIEWS
-
- Old Time Telephones is a wonderful book about
- telephones for collectors, repair people and just about
- anyone who wonders how telephones work. You'll find
- everything from the earliest history of telephony to a lengthy
- discussion of modern touch tone phone circuitry. It's divided
- into four parts. The first discusses the development of
- components. It includes chapters on early developments and
- the Bell patent, receivers, induction coils, magnetos, ringers,
- switches and dials. The other major parts of the book are Telephone
- Instruments, Electrical Circuits, and Restoration and Repair.
- Each of these parts are as well detailed as the first. There's a
- good appendix that describes basic electrical principals
- (Myer holds a Ph.D. in physics), an excellent bibli ography and
- a well done index.
-
- Myer's approach is comprehensive. He comments, for example,
- on a component's function as well as its evolution. Let me illustrate
- this point. In the first part he explains that varistors protect a telephone
- receiver from elec trical distrubances and that they reduce clicking
- noises on the line that you might hear otherwise. He then writes in
- a later chapter that, "Unfortunately for Western Electric, the No. 44
- varistor could only be successfully made with copper oxide from a
- mine in the Chilean Andes, and that ore was being rap idly depleted
- (Michal 1960). Consequently, the Bell Laboratories developed a new
- low voltage varistor out of silicon." Your editor approves of esoterica!
- haven't seen this kind of detail since Fagen edited A History of
- Engineering and Science in the Bell System: The Early Years.
- I use this book for reference and for browsing. It keeps things straight.
- Dozens of models, makes and manufacturers are described or mentioned.
- ITT, Kellogg, Stromberg-Carlson, A.E. and Western Electric all made
- different products at different times and this book does a great job of sorting
- most of them out. It's a little light on Automatic Electric and foreign makes
- like
- Ericsson are generally not treated but what do you want? The 290
- pages of details that it does have will make any telephone enthusiast happy.
- Myer says that it took him more than five years to write this book and
- I believe it. Here's a nice paragraph from his book to end this review:
-
- "On January 1, 1984, the Western Electric Company, then older than
- the telephone itself, ceased to exist (Hochheiser 1991, 143). On that
- day of court ordered divestiture, the Bell System was broken into seven
- regional operating companies (the Baby Bells) and a more compact
- AT&T. AT&T retained the long-distance part of the business, its
- venerable research organization (Bell Laboratories), and its manufacturing
- operations (which could no longer have exclusive supply arrangements with
- the operating companies). A newly cre ated AT&T Technologies, Inc. assumed
- the corporate charter of Western Electric and continued making 500-type,
- 2500-type, and Trimline telephones under the AT&T Technologies label for
- several years at plants in Indianapo lis and Shreveport. However, to become
- competitive in the market, AT&T shifted residential telephone manufacturing
- to the Far East, beginning in Hong Kong in late 1985, Singapore the following
- year, and later in Bangkok and elsewhere. Thus ended U.S. production of
- rugged electromechanical telephones, and though phones similar to the 500-type,
- the 2500-type, the Princess, and the Trimline are still made to day, they are
- products of the modern electronics age, rather than a bygone culture."
-
- Old Time Telephones:Technology, Restoration and Repair
-
- by Ralph O Myer
-
- Published by TAB Books,
- a division of McGraw Hill, Inc.,
- Blue Ridge Summit, PA 17294-085t
-
- 1 -800-822-8158
- (717)-794-2191
- (717)-794-2103 FAX
-
- ISBN No. 0-07-041817-9
- (Paperback) 1995
-
- $19.95 (U.S.)
- ----------------------------------------
-
- The Straight Scoop is a ten page report on the 900 Pay-Per-
- Call Industry. It looks at the problems and pitfalls you'll want
- to avoid if you go into business as an IP or information provider.
- In particular, it describes service bureaus and how to deal with
- them. You'll be working with these people so you better educate
- yourself. These service bureaus help set up your program, maintain
- the switch, lease the necessary lines from the telco and do the
- accounting. They charge hundreds of dollars for their work every
- month, even if no calls come in for your number. Service bureaus
- operate in an incredibly competitive, shark filled environment.
- Each claims to have the best, most profitable program for you.
- Each program has different terms and rates. What to do?
-
- Ken Wells provides honest, realistic guidance in dealing with
- these people. He also discusses advertising for your venture,
- market research, resources and consultants who can help you
- without hyping you. He also sells a list of 44 (!) questions to
- ask your service bureau prospect for five dollars. My advice is to
- get both the report and the list. At $15 total, I can predict that
- this will be the least costly, most honest information that you
- come across in setting up your project.
-
- The Straight Scoop
- Kenneth R. Wells
- 1-800-482-FACT (3228)
- Visa, MC
- The Straight Scoop
- 1142 Auahi Street, Suite 2014
- Honolulu, Hawaii 96814
- scoop@mailback.com
- The report is $10 and the list of questions is $5.00. Ken is a
- senior communications engineer for a U.S. contractor in the
- Republic of the Marshall Islands.
- ------------------------------------
-
- ISDN: A User's Guide to Services, Applications & Resources In
- California, is this issue's freebie to write away for. It's 60
- pages of information on the Integrated Services Digital Network --
- the most talked about and most delayed telecommunication service
- in the last 15 years. The best parts of this book are the hand
- drawn graphics, lifted with permission from France Telecom, Inc.
- and reworked by Pacific Telesis.
- ISDN is a digital service provided by some phone companies.
- It uses two conventional twisted pairs. You could set it up right
- now if you had two phone lines and your local telco had a switch
- equipped with ISDN capabilities. Pacific Bell, though, recommends
- that you also have an additional line with a normal phone in case
- of a power failure.
- In any case, ISDN allows a digital connection from you to the
- telephone company. It makes sense to put digital into the local
- loop since nearly all traffic is digital between switches. This
- allows a full digital connection from one end of the telephone
- system to the other. Provided, of course, that the person on the
- other end has or can get the same kind of ISDN connection that you
- have. Voice and data or both can travel at the same time on the
- same ISDN line. You can do video conferencing with one person
- while sending a fax to someone else. You can also run a fast
- Internet connection on this, although frame relay may be a better
- choice.
- ISDN is a particular kind of digital service, with its own
- protocols and signaling requirements. It's being implemented in
- various parts of the country in some form. Thus, it competes with
- or complements other digital services such as switched 56, frame
- relay, full T-1 and fractional T-1. The speed of the connection
- most resembles fractional T-1, which has always been the least
- expensive digital line if your telco provides it. Implementing
- ISDN, though, may be the most difficult of all the services at
- this point.
- Pacific Bell's offering is a good place to start
- understanding the terminology, procedures and possible
- applications of ISDN. I keep it as a reference to look up things
- like BRI, PRI, NT1 and so on. I may not need ISDN but it's
- interesting to read about and to keep current on. The book is free
- but you may have to flatter them if you are from out of state.
- Note: Telecom Books puts out a nice catalog of, well, telecom
- books. Newton's Telecom Dictionary is especially good. Write or
- call for a free catalog: Telecom Books, 12 West 21 Street, New
- York, NY 10010. 1-800 LIBRARY or 1-212-691-8215. Make sure your
- book is in stock and follow up with phone calls if it does not
- arrive within a week. By the way, except for that dictionary, I've
- paid for all the books and reports I have reviewed.
-
-
- ISDN: A User's Guides To Services, Applications & Resources In
- California
- Pacific Bell
- Business Market Group
- 2600 Camino Ramon
- San Ramon, CA 94583
- (510) 823-7543
- (510) 277-1808
-
- XI. DEBIT CARDS: PAST, PRESENT AND FUTURE
-
- David Stubbs of Teltrust gave a great talk about debit cards
- at TeleCard World '95 in Los Angeles in March. I didn't go to
- the convention but I did get a tape of his speech. His remarks
- concentrate on pre-paid calling cards but he does mention optical
- cards and magnetic cards in passing. Optical, magnetic and chip
- cards all store value in the card itself. Remote memory cards,
- however, store value in a remote database. Stubbs uses debit card
- to refer to all pre-paid cards.
- Remote memory cards are a big business getting bigger.
- Please read this article even if you are not interested in cards;
- I think you will become interested in them if you do. The
- following is not a verbatim transcript, by the way. I did have to
- add some words here and there to make the text flow more freely. I
- would say, though, that 98% of his speech is unchanged. Remember,
- too, that this talk was aimed squarely at trade people and not the
- average phone user. It does not, for example, address the fraud
- committed by certain debit card companies. Like giving you 58
- seconds instead of 60 seconds for one minute of time. Or printing
- up a million units worth of time but only buying 800,000 units,
- hoping that not all of the cards get used up.
-
- Good morning, my name is David Stubbs and as you can probably
- tell straight away, I've got a rather funny accent. I come from an
- area that is very much involved in the use of debit cards for
- rather a long time. In fact, it's almost twenty years since it was
- actually started. I am both an Englishman and a New Zealander and
- both of these countries have major investments in debit cards.
- Probably most of you have seen this - I've got here a 20 unit
- British Telecom card. A unit in the UK is a period of time. If you
- are talking in the London area you might get two minutes per unit,
- if you are talking from London to the north of Scotland you might
- get half a minute and if you talk to the United States you may get
- three seconds per unit. I bought this card last week for two
- pounds which is about $3.40. This thing has been around in the UK
- I think for about 17 years.
- I'm going to talk a little bit more about the fraud side of
- things, not the side that we have been talking about like the
- switches and the issuing of cards. More about a different sort of
- area because I was an original frauder of these cards. It was
- possible in the old days to coat the back of this card with
- ladies' nail polish, be able to insert the card into a British
- Telecom reader and get all the free calling you wanted. [Laughter]
- That was before Landis and Gyr decided that perhaps they ought to
- modify the machines so that people like me couldn't do it. But my
- history as a hacker goes back a lot, lot further than that.
- Do you remember the English telephone boxes, the red ones you
- often see in the movies? In the old days they used to have these
- lovely black telephones inside that used 'push-push' operation.
- Put your money in and push to talk if your party answered. You
- pressed 'A' if they did and if they didn't you pressed 'B' and
- your money came falling out. Well, we as kids learned that if you
- picked up the handset and you tapped out on the cradle, three taps
- gave you a three, four taps gave you a four, and, in fact, you
- used to be able to make free telephone calls. So, as kids about on
- the West Side we used to call people for free all the time and
- annoy them just for having use of the telephone system.
- Well it's come a long way since then in the UK. You've got
- two different systems. You've got a system like this which is
- produced by British Telecom, with the payphones made by Landis and
- Gyr. And then you have another system made by GPT which I think is
- the one that is used by the Japanese and by the New Zealanders
- where they actually store the value not in a strip across the
- front of the card where it is optically burned out and scanned,
- which is the little white line that you can see when you come up
- later on, but in three magnetic stripes. It's actually a fairly
- interesting algorithm that calculates how much is being used and
- rewrites it to the card. The only place you'll buy those readers
- from is GPT so there's a fair amount of security built into the
- system by the fact those cards can only be read by certain
- readers.
- We don't face that problem, in fact, in the United States. We
- have a different set of rules. We have allowed our debit cards to
- be used absolutely everywhere. Here I have a sample of a debit
- card that my company issues. Teltrust, by the way, started life
- as a payphone operator. I think we hated the concept and the idea
- of debit cards when they first came out because we thought
- everybody would use our telephones without us making any revenue.
- [People dial around a payphone owner and their profits with 800
- numbers] I think we finally came to the realization that, okay, if
- we help sell these cards we'll make revenue from both sides of it
- coming and going. We've actually been playing now with debit
- cards for two years; I think we're fairly serious now. We've
- issued something like five million cards so far.
- My question, by way of Rick's comments, is how many of the
- 250 to 500 million cards issued in the United States in 1995 will
- actually be used? I don't know if you realize it but something on
- the order of 85% to 90% of all debit cards issued are not going
- to be used. [This is very high. I think he means that the card
- will not be used up completely] A statement was made in December
- at a conference I was at in Houston that less than 3% of the
- population currently knows anything about what a debit card really
- is. Bear in mind these large numbers are going to be .
- associated with cards that are active but not being used. And that
- is the hacker's dream.
- It's finding out [for the hacker] who's been issuing these
- cards. For instance, if a half million Kodak cards were given away
- with a box of three rolls of film, and the number of those that
- were used was minuscule, a hacker who gains access to your system
- and gains access to those cards can absolutely make free with what
- is your money. And so I think the control of those is very, very
- important. Richard mentioned that activation is a great problem -
- you have to be able to control the activation. I'm just making
- these comments before I go into what I really wanted to talk
- about.
- Why were debit cards originally issued overseas? They were
- issued because they were a way to give an economic calling method
- to the casual caller. We're all very familiar with people going
- out and using payphones; they're all over the place in this
- country. I think there are estimated to be something like two and
- a half to three million pay-phones available in the United States.
- But we're paying a premium, though, with payphones because of
- fraud.
- If ever you go to one of the pay-phone shows and listen to
- the people talk about fraud, you'll wonder why the heck people
- ever go into the business. The destruction of payphones for
- accessing the coins is the main reason why people are thinking of
- changing [to cards]. I asked our payphone division head about what
- he thought was the reason a payphone was broken into or stolen. He
- said 95% of the people who break in are after the money. There may
- be $2,000 worth of control boards and mechanisms and everything
- else in the payphone but they're not interested. 95% of the
- reasons you have problems is because of money; either they're
- breaking into the money box or they're really hacked off with this
- payphone because it swallowed their money and so they take the
- handset and they bash the heck out of the payphone and break the
- handset.
- So, the people overseas learned their lessons fairly early on
- with payphones. They were controlled by the national telephone
- companies. [The Post or Postal Telephone & Telegraph companies
- (PTTs)] I showed you a British Telecom card earlier on as an
- example - they had to find a better method of a) stopping the
- destruction of their payphones and b) giving the user a break. If
- you don't have a problem with the payphone you bring down the
- costs of service. That's one of the things that we are seeing as a
- spin-off over here, because of the reduced amount of fraud that
- there is using debit cards we're able to offer really low cost
- calling. For example, typically we're seeing anything from the
- independents who are producing debit cards, producing a debit card
- that's giving you like 20, 24, 25 cents a minute in the United
- States. If you go to our majors, the AT&T's, the MCI's and the
- Sprints, they're charging a higher premium because
- they are protecting their existing business which is calling
- cards.
- These then are the reasons why people did it: it was more
- economic, there was less fraud, and there was less knocking of
- the phones around. For instance, in New Zealand -I like to bring
- this one up because I know this study fairly well there - they
- have approximately 9,500 payphones in the country and 5,000 of
- those are debit card only. They do not take anything other than
- the debit card. They have placed those in the higher crime areas,
- they've placed those in the remote areas of the countryside,
- they've cut down considerably on the cost of servicing that
- business.
- The other thing we've got to do to be able to get more debit
- cards in the United States is, in fact, to educate the general
- public. As I've mentioned before, only 3% of the population really
- knows what the heck we are doing. As we see the majors move more
- into the debit card business you're going to see more and more
- acceptance by the general public and therefore more and more usage
- of those.
- The key questions? [About fraud] I thought I'd take this
- invitation to speak to you as a challenge to learn something more
- about it. My background is more on the switch side of things; I
- do know quite a lot about our switching facility although I am a
- simple peddler in the field. My background is 25 years in
- computers so I know quite a lot about hacking. I was mentioning
- the hacking in the early days, it was fairly simple to do hacking
- through systems and networks because most people didn't protect
- them. A lot of the things we are going to learn over the next
- couple of years in our industry is how to protect our switches
- against this. But what we've got to look at are the vulnerable
- areas, where the risks are, who has the liability and who pays for
- the fraud. These are four very, very key questions that we need to
- answer when looking at debit cards.
- In particular, we need to look at the PINs, which we've
- talked about, the physical cards, the actual cash that's being
- paid over, the credit cards that are used, the time that is being
- stolen and what I call the intellectual property rights of the
- actual card itself. That's because one of the major areas that is
- not being addressed by my two colleagues is the actual card. Rick
- mentioned the card that was issued at the Democratic National
- Convention. That card currently sells from $1500 to $2000. It's
- just a simple piece of plastic. And here we have, as I've said
- before, the typical piece of plastic that is issue by Teltrust.
- [Shows debit card to audience again] And I, as a fairly
- sophisticated computer user, wouldn't bother to actually hack into
- your database. There's far, far more money to be made by simply
- taking a 2400 dpi scanner, scanning in the front and back of that
- card, pressing it through my PC and going to a very sophisticated
- printer, which might cost me about $5,000 and physically
- duplicating the card. And you say, "Why do that?" On the back you
- notice the little sticker, it can either be a sticker or a scratch
- off, I don't care which. I'll put either one on there. The thing
- is, the value to that card is going to be associated with the fact
- that that sticker or scratch off has not been removed. Or if it
- was in a pouch, that the card has not been taken out of the pouch.
- We're going to see cards in this country go up in value like crazy
- as more and more people become aware of what they are and more and
- more people collect them. The biggest fraud, I believe, is not
- going to be the theft of time, I believe it is going to be the
- duplication and copying of cards. All right? That's where the
- money is going to be made.
- Do you realize that the most valuable card in New Zealand at
- the moment is one that shows Dunedin's railway station, a god
- awful place, excuse my French, but I don't know why they put it on
- a card. That card sells for $46,000 dollars now. And I was in New
- Zealand last year and they held an auction for debit cards.
- Telecom New Zealand is the major issuer of debit cards. It issued
- 25 cards of face value of $100 dollars each. The first 24 cards
- were sold en block for $125,000. The last single card, number 25,
- was sold for $25,000. It's just a piece of plastic. So bear with
- me and see what's going to happen. So that's the thing that you
- are going to have to control. The question is, how are you going
- to control it?
- There are two sets of numbers on the back of a card. There
- happens to be a number hidden under here which is the
- authorization number and there is a number over here which is the
- control number. And Richard talked about the fact that you are
- generating a card, getting them out to the general public's hands,
- but as you pass through you've got various phases. And you've got
- to control that all the way through. What we have recommended is
- the use of a single control number on the back here. This is a
- sequential number that is used - if someone buys 2,000 cards they
- get number 1 to 2,000. You then should take those cards, if they
- are going to be sold out and activated, and use a system like one
- that Rick talked about. You should track who they've gone to, at
- what time they went and where they've gone. Right? Then you have
- the ability to check that there are only 2,000 of those. So, that
- reduces the risk of someone straight copying the card compared to
- one that has only an authorization number that I as a perspective
- dealer in these cards would not want to scratch off. This control
- number is trackable and you should know where it was and when it
- was sold. This reduces and minimizes risk.
- But it is something you've got to be vigilant about. I don't
- know if you've been following the copyright law cases that have
- been going on between the United States and China, which we have
- finally resolved. They have now basically come to the realization
- that intellectual property rights are vested and need to be
- protected. You could go and get any book copied in Hong Kong,
- Taiwan, Saudi Arabia and somewhere else and there was nothing
- against anybody copying that and going out and selling an
- identical product. We need to control this, we need to come up
- with systems. Richard's got a very good system, being able to
- track and do inventory on this but we have got be serious about
- this. Number your cards, put control numbers on them and watch it.
- Because that, I believe, is the biggest problem.
- Who's going to be responsible if we go back to the problem of
- time theft? That's one of the things that's not been talked about.
- Who's got the liability and who's got to pay for it? That depends
- on how you sell the card. If you as a card generator, sell the
- card to a dealer then make sure he pays you. He, in turn will sell
- it to somebody who is going to retail it and he makes sure that he
- gets paid. The retailer wants to make sure he gets the cash before
- he gives the card out. One of the things about retailing is that
- you are dealing with human beings. We talked about a card swipe
- system. You swipe the card through to activate it. A customer then
- gives the clerk some money. You've got to make sure that you get
- that cash. Fraud is associated, of course, with not getting cash
- for a card that has been issued. So be aware of who is selling
- your cards and where the money is going. And from my old murky
- past, the rule was always to follow the money trail. That's the
- biggest thing you've got to keep an eye on. Where, oh where, is
- the cash going and who's blowing it and who's pocket is it going
- in now? Be very much aware. Richard's control system will help you
- with that but you have to be aware of the people you are dealing
- with.
- Okay, the activation at the switch which David talked about -
- there are some wonderful things at the moment. One of the things
- that I'm not sure David mentioned is about the trunk group coming
- in. Make sure your switch can look at the physical telephone
- number of the person endeavoring to activate that card at the
- time. We talked about a card swipe. There are other systems where
- a clerk actually phones in from the retail store to activate the
- card. One of the things that you can check is that the phone
- number line that is used to place that activation call is already
- in the database in the switch to make sure that the two numbers
- marry. little since it isn't on the card but there is still a
- chance of fraud. I've talked about vending machines a little. I
- think that we are ultimately going to see vending machines in
- which you can put in your debit card and cash or a debit card and
- a credit card and the machine will reload your debit card account.
- I know because I built one a few years ago.
- You see, all we're doing in this debit card business here in
- the United States is remembering a physical number. I wrote out a
- number on a piece of paper at a lecture I gave in Houston. I hung
- it up and asked if anybody would give me fifty bucks for this
- piece of paper. Nobody took it. There was actually $100 worth of
- time on a debit card. All I was getting over was the point that
- all we are selling is a number. What I am saying is that there is
- risk, there is reward, there is liability, you have to define
- who's got that, where they've got it and at what point does
- somebody take over that. And be aware that with collector cards
- there is a opportunity for people to copy these and make a lot of
- money. And that is where I think the future is going to be.
- Resources:
- David Stubbs' company is Teltrust, Inc. at (801) 535-2000 or write
- to: 221 North Charles Lindbergh Drive, Salt Lake City, Utah 84116.
- Fax number is (801) 235-2080. I've never dealt with them. David
- mentioned Richard Arend. His company is Macrologic, Inc., 1544
- Elmira Street, Aurora, CO 80010. Their phone number is (303) 367-
- 8766 and their fax number is (303) 367-8786. Again, I've never
- dealt with them.
- Debit cards are covered extensively by TeleCard World and
- Premier Telecard Magazine. Subs aren't free but samples are.
- TeleCard tends to be more corporate while Premier seems to cater
- more to the collector. My choice, if I had to subscribe to just
- one, would be Premier. Check out page 110 for details on them.
- You can get audio tapes of TeleCard World '95 through
- Conference Copy, Inc. Their address is 8435 Route 739 Route 379,
- Hawley, PA 18428. (717) 775-0580. Tapes are $12 apiece plus $2.00
- shipping apiece. I bought TE1, 'Inventory and Fraud Control' and
- TE4, 'Vending Machines and Smart Phone Technologies'. TE4 is a two
- tape set and a bit of a snoozer. Yes, Your Editor spent $42.00
- for three cassettes.
- The most informative corporate information that I've seen on
- debit cards comes from CPDI: Communications Product Development
- Incorporated of Vancouver, Washington. Their information packet
- goes into a great deal of detail about call blocking by ANI as
- well as everything else It's a bit difficult to follow. Ask for
- the Communicator at the same time. It's a little newsletter they
- produce that is much more user-friendly and will help to explain
- the rest of their material. Try CPDI, 915 Broadway Street, Suite
- 100, Vancouver, WA 98660. (206) 694-2977. A contact person might
- be Kimberly A. Farmer.
-
- XII. TELEPHONE REPAIR COLUMN
-
- PRODUCT REVIEW:
-
- Telephone Ringing Generator Board: RG12V/5RP. The board itself is
- 2 inches square. The mechanism is adjustable from 15 to 68 Hz,
- costs $49.95 and is featured in the latest Hosfelt Electronics
- Catalog. The part number is 56-374. Hosfelft is at 800-524-6464.
-
- USES:
-
- An interesting product was recently offered for sale which can
- actually make your telephone bell ring. Not only can it be used to
- test phone bells and do line simulations, but it can also activate
- equipment that listen for phone bells such as modems, faxes, and
- answering recording machines. It can also be used for inlercom
- signaling or to provide a variable Hz output for electronic
- experimentation. The variable Hz output could also be used to test
- old rural farm-country phones which were set to ring at different
- fre quencies (for several parties on a line). This product can be
- useful in testing old phones for repair or new ones to see if they
- ring properly. The product would be especially useful for folks
- who lack a second line with which to call their first line from.
- Most of all, of course, the product is an amazing and wonderful
- toy which a person can enjoy playing with in order to have fun.
-
- OPERATION:
-
- Connect Ground and 12 Volt-ln leads to a 12 Volt DC Power Adapter.
- Ground = black wire may be used.
- 12 Volts = red wire may be used.
- Connect Outputs to Phone Set. (Either since it's AC)
- One of the Outputs = red Ring wire of phoneset.
- Other of the Outputs = green Tip wire of phoneset.
- Touch a yellow wire between Enable and Ground to cause ringing.
- Set Cycles Per Second to about 20 Hz where phone bell sounds
- proper.
-
- CYCLES PER SECOND ADJUSTMENT:
-
- Although it is advertised as adjustable between 15 & 68 Hz; in
- practice I find it to be adjustable between 5 & 4500 Hz when I
- measure the output with a digital multimeter with frequency
- feature. Telephones use 20Hz.
-
- OUTPUT:
- When set to 20Hz exactly (by digital multimeter reading), this
- product puts out an alternating current of 150 volts and so the
- positive portion of that which is located above the ground would
- be 75 volts which is just per fect for Ringing phone bells. The
- 150 volts, by the way, is an unloaded voltage which instead reads
- 147 volts when a phone bell is connected.
- In order to picture in your mind how there can be an
- alternating current with a positive half located above the ground,
- think for a moment of how your ordinary household current is 240
- volts AC but has a positive portion above ground which is 120
- volts and used in ordinary household wiring such as that leading
- to your light bulbs. 240 volts is available between the hot
- positive black and the hot negative red wires. But 120 volts is
- available between either of those wires and the white ground wire.
-
- TELCO'S BELL-RINGING POWER IS DIFFERENT:
- The phone company sends out a pulsating positive direct current
- of 75 volts root-mean-square measurement at 20 cycles per second
- through the red Ring wire and receives the power back through the
- green Tip wire (which is near ground) in the case of ordinary
- normal private subscriber
- lines. Remember that pulsating direct current stays on the plus
- side of the ground when it pulsates up and down. In contrast,
- alternating current wanders on both side of ground when it
- pulsates between minus and plus. But phone bells usually don't
- care whether they get pulsating direct or alternating current.
- HAVE FUN WITH IT:
- This unique product is a lot of fun, very useful and varied
- in potential application. For further information, dial (800) 524-
- 6464 and ask for their free catalog and look up the product on
- page 39.
-
- Information Regarding Phone
- Line Colors and Voltages
-
- The green Tip wire is near ground. In that sense it is somewhat
- related to the yellow ground wire which is an actual ground. The
- red wing wire carries minus 50 volts when the phone is hung up or
- on hook. The red Ring wire carries a minus twenty volts when the
- phone is in use or off hook. This steady, direct current is used
- for talking and listening. But when the phone bell is ringing,
- there is superimposed upon the red Ring wire a positive 75 or 90
- volt pulsating direct current at 20 cycles per second. So,
- remember that the red Ring wire's current is negative for talking
- but pulsating-positive for bell ringing. In both cases, the
- current finds its ground in the green Tip wire. The Tip of the old
- operator's plug was more positive than the Ring of the plug
- because that which is near ground is more positive than a nega
- tive direct talking current. This takes some thinking to get used
- to because we so often think of ground as being the more negative.
- But with telephone talking power, the more negative was the minus
- fifty volts of the red Rinq wire.
-
- Editor's Note: This article and its sidebar were submitted by a
- sub scriber in Minnesota who wishes to remain anonymous. His
- subscription has been extended by a year in retum for his review.
-
- ----------------------------------------------------------------
-
- XIII. ETEXT NOTE: The following relate to the charts and the 30+
- photographs contained in Number 7. Send me $5.00 and it will all
- become clear :) 5150 Fair Oaks Blvd. #101-348, Carmichael, CA
- 95608. Thanks!
-
- A single wire does not run from your house to the central office.
- A connection is maintained, instead, by a collection of wires and
- cable that are strung together. Let's take one common example.
- We'll follow your phone line from your house to the nearest C.O.
- This example combines aerial and buried plant. Let's assume that
- you live in an older neighborhood in a medium sized town. The kind
- with telephone cable running through the backyards on poles.
-
- 1. Telephone wiring inside your house first connects to the
- telco's wire at the houseprotector or service terminal. This is
- the demarcation point. Your wiring ends here and the telco's
- wiring begins.
- 2. A drop wire containing one twisted pair goes to a pole closure,
- an aerial terminal or ready access terminal Call it what you will,
- this is the termination of the sub scriber's drop wire. Drop wires
- may be 30 feet or 3,000 feet long. They contain one twisted pair
- apiece.
- 3. The customer's twisted pair is connected to binding posts
- within the enclosure. Depending on the enclosure, a wire
- representing your twisted pair may now be connected to the aerial
- cable servicing your neighborhood. This sort of enclosure is
- inline with the aerial cable and may serve as a connecting or
- splice point. Or, a wire from the back of the enclosure may run to
- a splice case nearby. This marries that enclosure's wire with the
- larger aerial cable that services your area.
- 4. This cable may contain 50 pairs or more. It's called
- distribution cable or aerial cable or F2 for being the secondary
- feeder cable. Several F2 cables may work their way back to the
- nearest SAI.
- 5. These cables go underground via conduit before connecting to
- the serving area interface. 6. The SAI. A big terminal block.
- Those ubiquitous gray-green cabinets you see nearly everywhere. F2
- cable pairs connect with F1 pairs at this point. F1 or main feeder
- cables then go underground in conduit, usually to the nearest C.O.
- or remote switching module. Or first to transmission equipment and
- then to the central office.
-
- 1. The demarcation or demark point. A residential one. This one is
- protected by fuses so it is considered a protected service
- terminal. Note the cable near the rain gutter. It runs up to the
- top of the roof to become an aerial drop wire. A 66 block is a
- much larger protected service terminal installed at many
- businesses, apartment complexes and other multi-unit buildings.
- April's Blacklisted! 411 had a picture of a Western Electric 66 on
- the cover. John Higdon notes that some GTE served residences have
- a mulitplexer at this point.
- 2. An aerial drop wire goes to a telco's service terminal. Fooled
- you, didn't l? Everyone's seen aerial drop wire so why show it?
- This is actually open wire. It does the same thing as a drop wire
- does. It brings a customer's tip and ring to a distribution point
- in the form of bare copper wire instead of a cable with a twisted
- pair of wires.
- 3. Pole mounted service terminal. They come in many shapes and
- sizes. They all do the same job. They connect the drop wire to a
- larger cable. A stub from the box goes to a splice case a few feet
- away. Ready access enclosures, by comparison, terminate the drop
- wire and splice into the larger F2 cable all at once.
- 4. A serving area interface? Possibly. Many pole mounted SAls do
- look similar.
- 5. Typical aerial splice case.
- 6. A terminal block of some sort. Maybe an SAI. Or it could be
- connecting the local drops to a larger distribution cable that in
- turn runs to an SAI.
- 7. A modern SAI cabinet. Loosely called a connecting point or a
- junction box or cross connect box by some. Hundreds of connections
- possible at these binding posts. The back is mostly wired in, just
- waiting for local pairs to come to it. These cabinets can be many
- sizes. The inside of the frame usually tilts forward, providing
- access to the other side.
- 8 . & 9. Still going. A car crashed into this cabinet. See the
- spare duct for future cable? Underground cable comes in and goes
- out. The SAI is the interface between the loops in the local
- neighborhood (gathered up by F2 or distribution cable) and the
- cable below the street which is F1. The main feeder goes to the
- C.O.
- 10. Exterior. Handle is mounted flush with the door. Opens with a
- normal can opener but it's a strange, pull out, turn halfway kind
- of locking mechanism.
-
- The Cable Vault
- Here's where outside plant begins, even though it is within the
- central office. See page 101. Harry Newton defines it thus, "Cable
- Vault: Room under the main distribution frame in a central office
- building. Cables from the subscribers lines come into the building
- through the cable vault. From here they snake their way up to the
- main distribution frame. The cable vault looks like a bad B-movie
- portrayal of Hell, replete with thousands of dangerous black
- snakes. Cable vaults are prime targets for the spontaneous
- starting of fires. They should be protected with Halon gas, but
- they usually aren't because some parts of the phone industry think
- Halon is too expensive." C'mon, Harry! Lighten up. Maybe that's
- the way it is in NYNEX country but the vault I saw was a picture
- of orderliness and careful workmanship. Everything was in its
- place, including a Halon fire suppression system. I can't imagine
- an insurance company settling for anything less.
- 1. Exterior of typical C.O. But what's below ground?
- 2. Roof of the cable vault, with each cable neatly held to the
- rack.
- 3. Far end of vault, where cables enter through conduit. Note the
- extra conduit available.
- 4. Long view of the cable vault. A massive amount of cable but all
- neatly racked up. Those large splice cases are better considered
- as vault closures.
- 5. Close-up of the entry point to the vault. Each black cable
- contains 2400 twisted pairs. Lighter colored housings contain
- several fiber optic threads in a loose tube cable. Air pressure
- hoses connect to the copper cable housings.
- 6. Splice case. Similar to what you'd see in a manhole.
- 7. Over-exposed photo of a NT fiber optic cabinet. This enclosure
- is a Fiber Manager. It first arranges some of the fiber coming
- into the vault before it heads upstairs to the distribution frame.
- 8. Pressure monitoring system for the pressure distribution
- system. Very expensive equipment feeds dry air (3%) into the F1
- copper cables at about 10 P.S.I. 24 hours a day. This helps keep
- water out of the cables. There are two systems in this vault. One
- takes over if the other fails.
- 9. Cutaway of a fiber optic "splice case".
-
-
-
- Tom Farley
- 5150 Fair Oaks Blvd. #101-348
- Carmichael, CA 95608
-
- $5.00 for this issue. Comments and corrections welcome.
-
- privateline@delphi.com
-
-
-