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- Ocean County Phone Punx Presents
- OCPP04
- October 26, 1997
-
-
-
- Contents
- Intro - Mohawk
- PNM Plus - Mohawk
- Test Numbers - Doctor Seuss
- Merger Madness - Mohawk
- Credit Card Numbers - The Carder
- Phone Cards - Mohawk
- Busted - Mohawk
- Letters
- News
-
-
- Intro-Mohawk
-
-
- We made it past the third issue. We just keep growing and our
-
- popularity has grown tremendously. We knew we would gradually gain
-
- readership but not at that rate. As always we owe it all to our readers.
-
- Thanks to the people that put the link to our page on theirs and to those
-
- people that e-mailed us. These past two months have been very hectic. Phear
-
- is back from his little .. um.. vacation, the Assassin's legal trouble
-
- mounts (more on that later), another semester of college started, work, on
-
- tour with the band and every thing else. Nevertheless we have a new issue
-
- with what is probably one of our best articles that will ever be written.
-
- An article about the Payphone Network Manager program for COCOT's. Also in
-
- this issue we have 2 new sections: Busted and Letters. These sections are
-
- small because they were a last minute addition. In the next issue they
-
- should be alot bigger. Speaking of out next issue, OCPP05 which will be out
-
- in December, should be one of our biggest issues so far. If everything
-
- goes right, OCPP will be published monthly starting in January. To deal
-
- with this we need a more complete staff. We mostly need writers but we also
-
- need people for public relations, editing, news, and many other positions.
-
- For information on a position mail us.
-
-
-
- PNM Plus-Mohawk
-
- You call up a COCOT, it rings and rings. Your about to hang up and
-
- you hear those oh so familiar tones. A modem? On a COCOT, but what for?
-
- The answer is for the Payphone Network Manager, or PNM. PNM is a program
-
- that works right off your PC to help the owner of the COCOT manage his
-
- payphone network. The version we will be talking about is called PNM Plus
-
- for use on Elcotel payphones. PNM Plus provides automated support for many
-
- of the essential business functions required to manage and maintain a
-
- network of intelligent payphones. I will be discussing various aspects of
-
- the program.
-
-
- Minimum System Requirements
- IBM Compatible
- 486,33mhz
- 8MB RAM
- 10 MB Hard Disk Memory
- Modem 1200 baud
- -note your higher speed modem will work just as well
-
- The built-in features of PNM Plus enable you to:
-
- ╖ Examine the operating conditions and parameters of your payphones
-
- ╖ Transmit operating parameters and rate information to your phones
-
- ╖ Upload key status information from your phones for use in managing
- the phones
-
- ╖ Establish and manage poll lists to automatically manage your phones
-
- ╖ Maintain important information about the organization of your phone
- network, including routes, sites, technician assignments, customer
- names, and contract information
-
- ╖ Record and track problems associated with your phones
-
- ╖ Record and track expenses and revenues associated with individual
- phones
-
- ╖ Calculate commission payments
-
-
-
- The four main components are
-
-
-
- Poll Manager: The Poll Manager manages the communications functions required
-
- to automatically manage your payphone network. The Poll Manager receives and
-
- processes all incoming phone calls from your payphones as well as initiating
-
- calls to your phones on a scheduled basis. The Poll Manager can handle
-
- multiple modem and telephone lines at the same time.
-
-
- Report Generator: The Report Generator enables you to build management
-
- information reports based on your database of payphone information.
-
-
- Utilities: The Utilities module provides the tools necessary to manage the
-
- database PNM Plus uses to store information about your payphones. The
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- Utilities include tools to back up and restore key files and programs used
-
- by the system, tools to import and export information to or from other
-
- applications, tools to purge unnecessary information from the system, tools
-
- to clean up existing databases, tools to upgrade existing databases, and
-
- tools to change the ANI of a group of phones.
-
-
- The Operator Console: The Operator Console is the primary user interface
-
- to PNM Plus. The Operator Console lets you manage the daily operation of your
-
- payphone by providing you with access to the majority of PNM Plus functions.
-
- PNM Plus functions include phone management, entry of business information,
-
- maintenance of poll lists, tracking of payphone problems, and management of
-
- operational files for the payphones.
-
-
- The Functions of the main menu are:
-
- Payphone Administration, Business Administration, Poll List
-
- Maintenance, Service Management, and Configuration Management
-
-
-
- Payphone Administration
-
- Payphone Administration includes all phone database administration,
-
- including all payphone and associated site, customer, contract, technician,
-
- and route information.
-
-
- It enables you to:
-
-
- Enter and modify information about your payphones
-
- Maintain information about the sites where the phones are installed
-
- Assign and modify Register and Options settings for your phones
-
- Assign sites and phones to routes
-
- Maintain information about your technicians, including access numbers and
- route assignments
-
-
-
- Business Administration
-
-
- Business Administration includes all data relating to the Customer and
-
- related Contracts, Commissions, and account management.
-
-
- It enables you to:
-
-
- Enter and maintain information about your customers, including names,
- addresses, and telephone numbers
-
- Record information about the Contracts for your phones
-
- Record and track expenses and revenues associated with individual payphones
-
- Maintain commission plans and formulas for calculating commission amounts
-
- Calculate commissions based on selected payphone expenses and revenues
-
-
-
-
- Poll List Maintenance
-
-
- Poll List Maintenance includes definitions of poll list commands, phones,
- and scheduling of polling.
-
-
- It enables you to:
-
- Make Poll Lists that perform updates or collect information from your phones
-
- Determine the dates and times the lists will be performed by the Poll
- Manager
-
- Review and charge the list of phones on a Poll List
-
-
-
- Service Management
-
-
- Service Management includes payphone servicing, Customer complaint management,
- and the help desk
-
-
- It enables you to:
-
-
- View reported alarms from your payphones
-
- View lists of phones that could not be conducted during polling
-
- View the history of contact information for each payphone
-
- Open work orders and track repair actions to resolve maintenance problems
-
- Record Customer complaints and refund requests
-
- View diagnostic information collected from your payphones
-
-
-
- Configuration Management
-
-
- Configuration management allows you to customize PNM Plus to your needs
-
-
- It allows you to:
-
-
- Edit Register and Option templates
-
- Edit Rate files
-
- Create and edit Speed Dial files
-
- Create and edit Priority parsing files
-
- Create and edit custom call processing macros for your payphones
-
- Make charges to a group of phones
-
- Customize the operation of your system
-
-
-
-
- The Poll Manager
-
- The Poll Manager is responsible for contracting your payphones and
-
- uploading and downloading information. The Poll Manager is also capable of
-
- receiving call initiated by payphones in response to alarm conditions or
-
- local telemetry requests. Information obtained during information exchanges
-
- with the payphones is stored in the database for use by other PNM Plus
-
- applications.
-
-
- It operates by managing all polling processes for all Poll Lists
-
- defined in the Operator Console. The Poll Manager runs separately from the
-
- Operator Console, but requires the poll data that is entered through the
-
- Operator Console.
-
-
-
- The management functions in Poll manager include:
-
-
- Configuration of the serial ports connected to modems
-
- Configurations of the Poll Manager System
-
- Poll List Information online display, including description and status of
- the poll lists and the status and progress of the communications to the
- phones in the poll lists
-
-
-
- The Report Generator
-
-
- The PNM Plus Report Generator consists of a collection of report
-
- templates payphone information. PNM Plus Reports can be processed at any
-
- time and can be scheduled at any time. You have the option to select the
-
- destination of the report, a PC monitor, file, or a printer.
-
-
-
- The Navigation Screen
-
-
- The Navigation Screen is where you can add, update, and delete
-
- payphone information. It provides you with a summary view of each major
-
- component of managing a payphone environment, which includes:
-
-
- The ANI of your payphone
-
- The site where the payphone is located
-
- The technician assigned to the site and the route he has assigned to the site
-
- The customer who owns the site where your phone is located and the status of
-
- The contract between you and the customer
-
-
-
- Setting Payphone Registers and Options
-
-
- Registers and Options are the instructions you want the phone to
-
- follow. You can instruct your phone to report specific alarms and to
-
- disallow 976 calls. Registers are instructions you assign a numerical
-
- value, and Options are instructions you can turn on or off. You can set the
-
- current phones registers and options to look like those of another phone of
-
- like those of a template.
-
-
- Reasons for setting a phones registers and options to match another phone:
-
- You are adding a second phone to a location and need to make it identical
- to the first except for the ANI and Phone ID.
-
- You are installing a new phone in a neighborhood where another phone has
- worked well with its registers settings, so you want to start the new phone
- with the same values as that phone.
-
- Settings of a phone have been changed and you want to set the registers and
- options back to the values in a template or to that of another phone.
-
-
- Assigning a Program File
-
-
- If you need to upgrade your phone to a newer version of software, you
-
- can replace the chip in your phone containing the software. However, with
-
- PNM Plus you can write over the chip through the Phone Detail Screen.
-
-
-
- Elcotel On-Line Bulletin Board (EOL BBS)
-
- Elcotel On-line is an electronic bulletin board service for the use of
-
- Elcotel customers and is accessible through PNM. It's main function is to
-
- download rate files. It also provides access to software uploads, technical
-
- information, industry news, as well as access to the technical support
-
- department.
-
-
-
- Summary
-
-
- Elcotel payphones provide the ability to perform the following tasks:
-
-
- Detect alarms and conditions that place the phone out of service
-
- Reconfigure the way the payphone operates
-
- Set new rates for various call types
-
- Diagnose problems on the phone
-
- Ways to control the phone:
-
- Directly pressing keys on the phone's keypad to set the phone's options and
- features
-
- Calling the phone and sending commands to the remote phone from the local
- keypad
-
- Calling the phone from PNM Plus and sending electronic commands and data
- to the payphone
-
-
-
- PNM Plus allows you to:
-
-
- Send new rates to the payphone
-
- Send new priority parsing information
-
- Send new Speed Dial patterns and prices to the payphones
-
- Update the phone's program version
-
- Update the payphone's Registers and Options values
-
- Collect alarm and status information
-
- Collect SMDR information
-
-
-
- Test Numbers-Doctor Seuss
-
-
- Well its finally happened, another batch of area codes have run short
-
- on numbers. So again, Bellcore has decided its time to shave some LATAs
-
- off the older NPAs and assigning them to new area codes. While POTS
-
- lines usually have no problem swallowing these changes, PBX equipment is
-
- notoriously flaky for stalling while trying to get through to new
-
- area codes. To try and identify problems, RBOCs set up test lines which
-
- terminate in recorded announcements; confirming that the new area code was
-
- reached successfully.
-
- 1-240-999-8378
- 1-246-809-4200
- 1-250-372-0124
- 1-268-268-4482
- 1-281-792-8378
- 1-320-252-0090
- 1-330-783-2330
- 1-334-223-0600
- 1-352-848-0517
- 1-360-532-0023
- 1-423-283-4424
- 1-423-594-9040
- 1-423-634-1928
- 1-441-295-7606
- 1-443-999-8378
- 1-450-443-1836
- 1-450-443-2739
- 1-520-782-0100
- 1-530-444-0530
- 1-540-829-9910
- 1-541-334-0057
- 1-561-615-8484
- 1-562-317-0317
- 1-573-792-8378
- 1-626-777-0626
- 1-630-204-1204
- 1-650-777-0650
- 1-664-491-0025
- 1-773-838-1204
- 1-757-627-1615
- 1-758-785-8242
- 1-760-200-0760
- 1-760-400-0760
- 1-760-600-0760
- 1-765-281-6988
- 1-770-666-9999
- 1-773-904-1204
- 1-787-756-9399
- 1-847-958-1204
- 1-860-203-0950
- 1-868-809-8378
- 1-941-959-1650
- 1-949-777-0949
- 1-954-236-4242
- 1-970-241-0022
- 1-972-792-8378
-
-
- Merger Madness-Mohawk
-
-
- The telecommunications industry looks to be following in the footsteps
-
- of Bell Atlantic and Nynex. This time however everything isn't so cut and
-
- dry. MCI has placed itself on the auction block. As of now GTE, Worldcom
-
- and British Telecom have all made bids to take over the telecom giant.
-
-
- But who wins and who loses in all of these mergers? What are the
-
- effects it has on the industry and the customers? Obviously the company who
-
- wins the bid wins and the ones that don't lose. But is goes far beyond the
-
- companies who made the bids. The customers can also feel the effects of a
-
- mega-merger. New and better technology is one thing to be gained as the
-
- combination of ideas and technology yield better products and services.
-
- However, mergers of such proportions can lead into monopolies thus
-
- eliminating Competition. This in turn raises prices. The FCC says they
-
- will regulate the industry to provide fair competition, but so far progress
-
- of long distance companies entering the local market and Baby Bells entering
-
- the long distance market is moving at less than a snails pace.
-
- When such mergers occur, those companies who are bidding and the
-
- companies that they are bidding for must higher small investment banks to
-
- advise them throughout the bidding war. These small companies are the
-
- biggest winners by far. They have to determine how much a business is worth
-
- and how to pay for it. Even though they get only 1/2 percent of the deals
-
- value, the fees are still staggering. The bell Atlantic/Nynex merger
-
- generated fees of 60 million. The MCI merger could generate fees of over
-
- 100 million.
-
- As of now MCI is still weighing it's options. They will comment on
-
- all offers made to them. Once the MCI deal is done, look for other
-
- companies such as ATT, Sprint and any companies who bid for MCI but lost to
-
- try to find a company to merge with. Will we ever see a telecom industry
-
- just go out of business or will they simply merge with another company to
-
- become a new household name. Sadly it is the latter, but how interesting
-
- would it be to see ATT say "were closing"? We will cover the merger as it
-
- progresses in future issues.
-
-
-
-
- Credit card numbers-The Carder
-
- (I wasn't going to publish this, but I figured it is a good example of how
- someone can trick you into giving away your info when people claim how the
- safe the internet is. This proves that you never know who you're dealing
- with no matter how real it may seem)
-
-
- We all want good credit card numbers, right? Sure we all do. Wait is
-
- that the money store? Anyway, Credit card numbers are a much sort after
-
- prize. This can be a very tedious task as well as risky. Wouldn't it be
-
- great if people just emailed you their credit card numbers with all their
-
- info? Yeah, like that would ever happen. Well it can.
-
-
- First off, you need to find a product that everyone is buying. Fads
-
- come and go so it shouldn't be hard to find something, especially around the
-
- holidays. Once you have that, find a web page that sells it. Download the
-
- whole page and all it's graphics. You need to know a little bit of HTML but
-
- if your clueless there's tons of documents to teach you. Change it to a
-
- text file and edit the URL's and email address to match the one's you'll be
-
- using. Also change the prices if you can to about 25% lower than the
-
- original price. Don't make it to low or people will get suspicious.
-
-
-
- Upload the page and graphics to one of those free webpage services,
-
- there's plenty to choose from. Now you need an email address, Same thing as
-
- the webpage, find a free email service and set up an account. Make sure you
-
- changed the email address on the your page to go to your new email account,
-
- that tends to help.
-
-
- Now you have to advertise. Flood the hell out of every Newsgroup you
-
- can. If you have one of those mass email programs that works well, if not
-
- just rip off some mailing lists from all that spam is your mail box. Never
-
- advertise off the net. That helps the cops figure out where your located.
-
- After you got a decent amount of CC numbers delete the page and email
-
- account. Never get greedy.
-
-
-
- Phone cards-Mohawk
-
-
- (Since I published the previous article I figures I should tie it into
-
- phreaking someway or another. Might as well expose another system flaw)
-
-
- Just about every gas station and convenience store has one of those
-
- phone cards you where you pay 10 dollars for 30 minutes. Now they even
-
- have International phone cards. Buy the cheapest one you can get. On the
-
- back of almost all of them there is a 800 number you can call to add more
-
- time. You can usually add as much time as you want. Use your new credit
-
- card numbers to add a few hours. Now you can call all over the world
-
- without worrying if your box will work. Make sure you go to a
-
- payphone when you do it.
-
-
-
- Busted-Mohawk
-
-
- In the busted section we will report on hackers/phreakers who have
-
- recently been busted. All reports will be in much detail as possible. At
-
- the end I will point out what he did wrong and how he could of avoided it.
-
-
- As seen on channel 7 (exact transcript)
-
-
- A long island college student, is under arrest tonight charged in a
-
- phone scam, it looks like his get rich scheme did nothing but get him in
-
- trouble, NJ Burkett has details
-
-
- NJ Burkett - Scott Vanpalla is a 21 year old community college student,
-
- charged tonight with harassment and fraud. He hid his face from
-
- photographers, yet smiled for his official police mug shot. Investigators
-
- say he was smart but not smart enough. Prosecutors say he set up a 540
-
- number and told NYNEX he wanted any one who called it to be charged 95 cents
-
- a call. Then police say he got his hands on literally hundreds of pager
-
- numbers. Prosecutors say it went on for over 2 months.
-
-
- Denis Dillon (Nassau county district attorney) - He called mostly the
-
- doctors that went to a hospital at one night and of course when they went to
-
- the hospital the next day and started comparing notes you know what a
-
- strange night they had they got this call, they thought it was a heart
-
- attack victim or whatever and the other doctor's would say I had the same
-
- thing happen.
-
-
- NJB - No one caught on until detectives say they paged the wrong guy
-
- namely Ray Heppern a white collar crimes investigator in the DA's office.
-
- Ray H - I returned the call and I got a busy signal.
-
- NJB - the busy signal made ray suspicious after a little bit of
-
- digging he says, he figured out the Scott Vanpalla had programmed his
-
- personal computer to page people at random all day and all night.
-
-
- DD - I think he's an Imaginative kid unfortunately it a bad use of his
-
- imagination If he keeps using it that way he'll be spending a good part of
-
- his time in state prison.
-
- NJB - Scott Vanpalla could face up to five years in prison prosecutors
-
- say he made up to $4000 in just ten weeks and they say they're still trying
-
- to figure out where he got all those pager numbers NJ Burkett channel 7
-
- eyewitness news.
-
- That's pretty damn slick. I don't remember seeing that anywhere so I
-
- wonder if he made it himself or he read it somewhere in a zine of something.
-
- The way I see it if he was smart enough to think this up he would of been
-
- smart enough not to get caught. This is a good example of why we say for
-
- informational purposes only. As far as where he got all those pager numbers
-
- OCPP01? If he did he didn't read OCPP02. He would of known not to get
-
- greedy. Also don't do stuff like this from your house. He could of used a
-
- payphone to page people. If he would of payed 20 cents a phone call for 95
-
- cents a minute he still makes 75 cents and if you find a 1-800 number system
-
- like 1800 mcipage it would of been free. If you ever do something like this
-
- don't do it for ten weeks strait.
-
-
-
- While were talkin about getting busted, the Assassin's legal trouble
-
- mounts. He is kind of like our hitman. He is the one that thought of the
-
- gas station scam in OCPP02. Well if anyone was considering trying this, he
-
- has gotten caught. He did it for a while and then stopped after making over
-
- a thousand dollars. He started again but was really sloppy about it. He
-
- got charged with theft by deception instead of credit card fraud because he
-
- knew the cops. There has been no court date set. We will keep you posted
-
- if any of you are still alive by the time this actually goes to court.
-
-
-
-
-
- Letters
-
- Announce meetings, tell an intresting story, ask a question, respond
-
- to questions/articles or whatever, just send us your letters. Make sure you
-
- provide your handle and if you would like your email address to be posted,
-
- please specify it. We answered and deleted most of our mail because this
-
- was a last minute addition. Upcomming issues will have more and better
-
- letters.
-
-
-
- Connecting to the Internet
-
-
- Does any body know how to connect to the Internet for virtually nothing. I
-
- live only 250 meters away from a university. I have seen all their
-
- satellites and radio transmitters. What are they for? how does the
-
- university connect all its computers to the Internet. Is it by radio? If it
-
- is can somebody tell me how I can connect to it as well.
-
-
- [Steal an account? Are you that cheap that you can't afford 10 bucks a
- month? Thier transmitters are probably for thier radio and TV station.
- Internet by radio?]
-
-
-
- Found some stuff
-
-
- Wassup i just had a nother line put in when the guy was screwing around in
-
- the attic i ganked 3 thick phones they got 4 switches on them labeled
-
- test,tone,volume,control so i hooked it up to my out side box and i was
-
- funin around with the switches the test makes a series of beeps and the
-
- tone goes from pulse to tone to some weird other shit that when i hit
-
- somthing like the # then a number it takes me to some thing where people
-
- call me like an operator? this was kinda kool cause i did this at a
-
- fortress by splicing their wires and cussing people out n e ways do you
-
- know what else i can do with it went to a big lite green box that was missing
-
- the lock so i opened and it had 5 rows of silver bolts and 10 bolts per
-
- well i looks like this X5 ROWS i think each 2 digonal \ bolts is some ones
-
- lines!
-
-
- and another thing i got a box thing with phone buttons or the numbers on
-
- one and 4 things lead out a thick phone chord 2 wires with metal poles on
-
- the end red and green and a regular phone chord!
-
- [This is the most poorly written letter I have ever gotten. I'll try to
- decipher the broken english. It sounds like he stole some lineman handsets.
- I'm not gonna sit here and explain how to use them, if you don't know how to
- beige you shouldn't be here. As far as the green box it sounds like he's
- talking about a pedestal terminal. He included a bad ascii drawing of one.
- As far as what to do with that, read Dust's file on Beige boxing located in
- the text file section.]
-
-
-
- News
-
-
- From Lucent Technologies Today
-
- Solution to the Millennium Bug?- A 14 year old New Zealand boy claims he
-
- has designed a program to topple the millennium bug. Nicholas Johnson, a
-
- kid who has tinkered with puzzles since he was a toddler, is keeping his
-
- information under tight wraps and will not divulge how the program works,
-
- pending a patent. Andrew Siddall, a computer analyst, studied the solution
-
- and considers it "a remarkable breakthrough."
-
-
-
-
- Sprint Logical Choice for Merger
-
- By Margaret Stafford
- Associated Press Writer
-
- -- In the recent spate of mergers, buyouts and rumored deals involving the
-
- nation's telecommunications companies, Sprint Corp., the third-largest
-
- long-distance carrier in the country, has been conspicuously missing. A law
-
- passed in February 1996 that largely deregulated the U.S. industry has
-
- prompted several blockbuster telecommunications deals, such as a bidding war
-
- between GTE Corp., British Telecommunications PLC and WorldCom Inc. for MCI
-
- Communications Corp. Rumors also have circulated that AT&T Corp. was
-
- discussing purchasing GTE Corp. Sprint's absence from that game could end in
-
- the next year or two, analysts said Tuesday.
-
- "I will hardly be surprised if in the next 12 months or so we hear
-
- about a deal for Sprint or involving Sprint in some big way," said Scott
-
- Wright, a telecommunications analyst with Argus Research in New York.
-
- The holdup for Sprint may be that France Telecom and Deutsch Telecom
-
- each own 10 percent of the company. Until the end of 1998, that gives those
-
- companies disapproval rights for any major acquisition or divestiture that
-
- Sprint contemplates.
-
- As Europe begins to deregulate its industry, the French and German
-
- companies might try to raise their stake in Sprint, said Raghu Ram, senior
-
- vice president for telecom research for Wheat First Butcher Singer in New
-
- York.
-
- Ram said foreign ownership rules require reciprocal markets in
-
- U.S. and foreign countries before international deals can be finalized. For
-
- example, British Telecom was able to bid on MCI because that country's
-
- markets are more open to U.S.companies than either France or Germany, he
-
- said.
-
- When the World Trade Organization Agreement takes effect in January of
-
- 1998, those rules will be relaxed and markets in all countries should be
-
- more open, Ram said.
-
- "That means we can look at Sprint as a logical choice to be involved
-
- in some sort of deal toward the end of 1998 or early 1999,'' he said.
-
- Ram said it is possible a U.S. company could be interested in Sprint,
-
- but any major company probably will wait to see how the other communications
-
- deals work out.
-
- Sprint has not been sitting idle in recent years. It has made
-
- acquisitions of its own, such as a buyout in May of Paranet,and has
-
- instituted a nationwide wireless phone network, Sprint PCS. It also has
-
- started Global One with the French and German companies and recently formed
-
- a partnership in China.
-
- But it may be most attractive to a suitor because of its strong
-
- long-distance network, growing share of the local phone market and a
-
- reputation as a well-managed company, Ram said.
-
- Bill White, a spokesman for Sprint, declined to speculate on a
-
- potential national or international acquisition. But he said company
-
- officials believe they have built a strong portfolio to keep shareholders
-
- happy and compete with the two larger companies, AT&T and MCI.
-
-
- "We really feel good about where we are," White said. "We are very
-
- well positioned to create a significant amount of value for our shareholders
-
- if we execute well in the future."
-
- Wright said Sprint's position as the third-largest long-distance
-
- carrier also might make it attractive.
-
- "There are only three main entrees into the U.S. market, and
-
- one of those (MCI) is already on the block," he said. "AT&T is a big bite.
-
- Sprint might not be quite as big a bite, and it would bring immediate good
-
- markets to anyone who took it over or became a partner."
-
- But all the speculation may not be meaningful in the new world of
-
- telecommunications, Wright said. "The sky is absolutely the limit in this
-
- industry now," he said. "None of the companies are too big and there is a
-
- lot of available capital that might choose to fund huge mergers, rather
-
- than invest in high-risk overseas ventures.
-
- "All the pieces are in place to assure that for the next couple of
-
- years at least, there will be a number of large and small deals,including
-
- some bidding wars."
-
-
-
- AT&T tests new '00' INFO directory assistance service
-
-
- Directory assistance the way customers really want it
-
-
- BASKING RIDGE, N.J. -- AT&T today announced a market trial of its new AT&T
-
- "00" INFO(sm) (Double-0 Info) national directory assistance service that
- allows AT&T customers to obtain a telephone listing for any place in the
- United States with one simple phone call -- even if they don't have the area
- code or exact city.
-
- The "00" INFO service trial begins today in Seattle, Denver, Phoenix,
-
- Minneapolis, and Portland, Ore.
-
- In marked contrast to the industry trend to provide fully automated
-
- directory assistance, AT&T "00" INFO Service features personal, courteous,
-
- helpful service from specially trained AT&T information assistants who will
-
- stay on the line for the entire call. From the moment they greet the customer
-
- by introducing themselves, AT&T assistants are there to help customers
-
- simplify their lives, by searching for a directory listing with as little
-
- information as a partial name and a locality or state. And AT&T
-
- assistants will stay with the customer through the end of the call when they
-
- provide the requested information.
-
- "We're providing directory assistance the way customers really want
-
- it," said Howard McNally, vice president of AT&T Consumer Markets Division.
-
- "AT&T is bringing back the personal touch. Not only will we stay on the line
-
- with our customers, but we'll do everything in our power to meet their
-
- needs -- using enhanced search features to find the listings they want, and
-
- even the address and zip code, if that's what they need."
-
- AT&T "00" INFO takes directory assistance to a higher level of
-
- customer service, providing a renewed emphasis on personal service that is
-
- supported by several new search capabilities:
-
- A new expanded search capability allows AT&T information assistants to
-
- extend a directory search to surrounding communities when they can't find a
-
- requested listing in a designated city or town -- even if the caller
-
- doesn't know what those communities are.
-
- A keyword search function allows AT&T information assistants to search
-
- for a business listing when the caller doesn't know the full or exact name
-
- of the business. This search will find the listing if the keyword appears
-
- anywhere in the name.
-
- AT&T's new "00" INFO Service makes it easier for callers to use
-
- directory assistance. They no longer need to remember multiple numbers for
-
- directory assistance. And they don't need to know the area code. Customers
-
- need only dial one simple number to reach an AT&T information assistant
-
- who will help them find telephone listings anywhere in the United States.
-
- During the market trial, AT&T is offering the new AT&T "00" INFO
-
- Service at the same 95-cent price that it charges for conventional directory
-
- assistance. With "00" INFO Service customers can get unlimited listings per
-
- call, but pay 95-cents for every two listings.
-
- AT&T customers in the five test markets can use "00" INFO from their
-
- home phones, or when they are away from home, by dialing 1-800-CALL-ATT« (1-
-
- 800-225-5288).
-
- The AT&T "00" INFO directory assistance service trial is limited to
-
- listings in the United States.
-
-
-
- AT&T extends '00' Info service trial to 23 states and AT&T Calling Card users
-
-
- AT&T Brings Back Personal Service to Directory Assistance
-
-
- BASKING RIDGE, N.J. -- AT&T today announced that it will extend the market
-
- trial of its new "Double-0 Info" national directory assistance service to 23
-
- states and to all AT&T Calling Card customers nationwide. The new AT&T "00"
-
- INFO(sm) Service allows AT&T customers to obtain a telephone listing for any
-
- place in the United States with one simple phone call -- even if they don't
-
- have the area code or exact city.
-
- The extended "00" INFO residential service trial begins today for all
-
- AT&T customers in Alabama, Arizona, Colorado, Florida, Georgia, Idaho, Iowa,
-
- Kentucky, Louisiana, Minnesota, Mississippi, Montana, Nebraska, New Mexico,
-
- North Carolina, North Dakota, Oregon, South Carolina, South Dakota,
-
- Tennessee, Utah, Washington and Wyoming.
-
- In addition, all AT&T Calling Card customers can use "00" INFO by
-
- dialing 1-800-CALL-ATT«.
-
-
-
- Cell Phone Service links toll free calls
-
-
- Toll free calling is finally coming to wireless phones more than a
-
- dozen years after the first cellular network was launched.
-
- Most consumers now pay an average $1 a call for the 1-800 and 1-888
-
- calls they place with wireless phones, and that adds up to billions of
-
- dollars a year. The reason: Most carriers in the highly fragmented
-
- wireless sector have been unable to offer toll free service because they
-
- can't set standard prices or share 800 numbers. The cost of a wireless call
-
- varies from company to company, market to market.
-
- A new company called Toll free cellular has been testing it's service
-
- for 2 years. Now it is taking its service nationwide with a new billing
-
- system. It sells it's service to over 1000 companies. Customers can use it
-
- as long as their carrier they subscribe to has a contract with them.
-
-
-
- Payphone Companies can now charge any fee
-
- A new law allows payphone companies to charge whatever they want for
-
- coin-operated local calls. In the near future I could cost 25 cents to use
-
- a phone on one corner but 50 cents across town. The law also allows pay
-
- phone companies to charge by the minute for local calls, something most
-
- state regulators had banned until now.
-
-
-
-