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- Legions of Lucifer ('léjen ov lûcifèr) n. 1. Any multitude of followers
- of the chief evil spirit, Satan. 2. A group of Telecommunications and
- Computer Experts that work together as one to cause havok in the
- anarchy bound society of this nation.
-
- PHUCK : Phone Hackers United Crash Kill
-
- Legions of Lucifer merged with PHUCK, INC on January 15, 1991 at 11:41pm PST!
- We are now: L.o.L-PHUCK
-
- ──────────────────────────────────────────────────────────────────────────────
-
-
-
- The Radio Shack ICST Scam
-
- Editor's Note: This file, like others from the L.o.L-PHUCK Tfiles
- Group is intended for INFORMATIONAL USE ONLY. The information
- contained herein is for your reading pleasure only. The author
- and the Legions of Lucifer Tfiles group do **NOT** assume
- responsibility for possible legal harrassment endured due to
- applying this information. This file serves just merely as
- interesting reading material and is not intended to be used. Persons
- with criminal mentality and con artists should stop reading at this
- point.
-
- -------------------------------------------------------------------------------
- What is ICST?
-
- ICST stands for Intra-Company Stock Transfer. This is the method of
- merchandise delivery between different stores in the chain. An example
- of how this works is suppose you go to store A wanting to buy a VGM-300
- VGA Monitor and it is not in stock. They will then try to call local
- stores to locate your merchandise, which can be anything from a capacitor
- all the way to a stereo system or a Tandy 5000 Personal Computer. So you
- can see the potential here, eh kiddies :)! Upon calling, the employee
- at store A discovers that store B does have the merchandise and will
- be able to pick it up for sale to the customer.
-
- Preliminary work.
-
- In order to make things happen, you will need to obtain the store's
- confidential phone directory listing. The most efficient way is to make
- friends with a dishonest and disgruntled Radio Shack employee and get him
- free 'gifts' in exchange for the information. Another method is to have
- an extra friend go in the store and have a couple guys keep the employees
- busy, then have one guy lift the phone directory, which will be in the
- form of a computer printout on either the counter next to the cash
- register, or near the store FAX machine.
-
- You will know you have struck paydirt when you retrieve a document
- barring resemblance to the following:
-
-
- ┌────────────────┬────────────────┬────────────────────┬───────────────┐
- │ Store Number │ Phone Number │ Location │ Manager │
- ├────────────────┼────────────────┼────────────────────┼───────────────┤
- │ 01-XXXX │ 555-1212 │ 17 Nowhere St. │ Tom Bullshit │
- │ 01Z-XXXX │ 555-1213 │ 37000 Fake Ave. │ Ima Loser │
- │ 11-XXXX │ 555-3452 │ 666 Ficticious Blvd│ John Doe │
- └────────────────┴────────────────┴────────────────────┴───────────────┘
-
-
- Here is a breakdown of the store codes as it pertains to the
- company:
-
- 01 stores: The 'normal' run of the mill Radio Shacks. They are
- allowed to sell stereo, tv, vcr, electronics, etc. They also
- do carry the low end computer models. The 01's CAN'T sell **ANY**
- 386 based models, i.e. 4000 and 5000 families, VGA monitors,
- FAX machines, laser printers, etc.
-
- 01Z stores: Basically they are a support store out in the middle
- of BFE [that is Butt Fucking Egypt, for those of you unfamiliar with
- the term], these "special" stores are allowed to carry the same
- merchandise as the 11 stores, but in far less volume. They are
- good to use as destinations when scamming.
-
- 11 stores: This is the good 'ol Radio Shack Computer Center. These
- stores are allowed to sell ALL Radio Shack computer lines from
- 1000-5000, FAX machines, printers in 9,24 pin, color, laser, laptops,
- and all monitors from mono-VGA.
-
- This information is VERY crucial to making the sting work, because
- this could lead to obvious fuckups and a demise of your civilian life if
- you did something VERY lame, such as say that you are coming from an 01
- store and need a Tandy 4025. This would sound VERY bad because you are
- selling merchandise you are NOT allowed to stock!
-
- Setting up the sting.
-
- The initial planning stages are important. In these stages, you will
- merely pick up your Radio Shack catalogue and select your merchandise.
- It is also useful to save the flyers in the Sunday sections of major
- city newspapers as when merchandise is on a big sale, it is easier to
- obtain and they will think a lot less than if it was at full market price.
- Also, make up a fake alias. The White Pages provide a good source for
- real sounding names. You may also wish to consult popular writers, such
- as Piers Anthony and steal a character name [we once used Randy Flagg].
- However we used a 'calling card' always. We always used names like Robert
- Smith, Roger Schwartz, Randy Switzer, etc. Get it? They ALL have the
- initial R.S = Radio Shack. Cute, eh?
-
- Making the Telephone Call.
-
- Ok, so now you have the necessary information in names, numbers, and
- parts. It is ALL social engineering from this point out. If you are
- young, do NOT attempt this, because I have NEVER seen a Rad Shacker
- younger than 16 in a store, and NEVER younger than 18 in a Computer
- Center. This portion of the scam is what I call the 'make it or break
- it' section. Here are a few details to keep in your mind:
-
- + Respect the man/woman on the telephone. Remember: The
- person IS a coworker!
-
- + The customer is ANXIOUS and has CASH!
-
- + You have just started working about 2 weeks ago for the company,
- and this is your first major chance at a GOOD commision.
-
- + The customer will KILL if he doesn't have this item TODAY!
-
- + [if the chips get down] This is a REPEAT customer!
-
- Here is a sample dialogue for the telephone call:
-
- RS: "Good morning. Radio Shack. Dave speaking."
-
- YOU: "Hello Dave, this is <Fake first name> from the store at
- <location>. How are you doing?" [Note: ALWAYS greet warmly!
- then stab 'em in the back in a minute!]
-
- RS: "Pretty well, <Fake first name>, can I help you with something?
-
- YOU: "Yes, I have a repeat customer here who is interested in
- purchasing the <product>, but we are out of stock currently, and
- I have been calling all over the district this morning trying to
- hunt this down. Do you have any in stock?"
-
- RS: "Hold on, let me check"
-
- 3 minutes and 2 cups of coffee later...
-
- RS: "Hello <Fake first name>?"
-
- YOU: "Yes."
-
- RS: "No. All we have is a floor demo in stock."
-
- YOU: "But I have a REPEAT customer who has cash and needs the item
- today. I have called the Computer Center at Noweheresville
- and Fake City and they are out of stock. Is there any way
- you could let your floor demo go?"
-
- RS: "Well, ok, in that case I can make you a deal. About what time
- can I expect you in?"
-
- YOU: "In about 45 minutes-1 hour from now. I am expecting a client in
- a few, so I am going to stay around here for a little bit."
-
- RS: "Ok, see you when you get here, <Fake first name>, bye."
-
- YOU: "Bye." <Hang>
-
- Notes: NEVER take stores TOO close together. These guys DO get around.
- If you take a store 2 miles down the road, they are like sisters and will
- KNOW if a new employee just started etc. The best way is to take a store
- about 10-15 miles away, but still within the locale.
-
- Also, there ARE district managers and runners. Be alert for these types.
- Here, the DM is a woman, usually males, however, they are the supervisors
- for the whole area, and if you come waltzing in and they happen to be
- around for some bullshit and see you, and don't know you [they KNOW and
- MEET all hirees!], the shit may hit the fan quickly.
-
- Keep your eyes peeled for all workers in the store, and make mental notes
- when they are on the phone, etc. Always make sure you are in control
- of the situation and pay attention to phone conversations. Also, walk
- around like it is HOME. Don't be lame and be getting hard off of some
- demo program etc, because after all, the SAME damn demo is running back
- on the 4015 at your store.
-
- Also, another thing to note is that you should choose malls if possible
- because if something goes wrong it is a LOT easier to get lost amongst
- the people, go in other stores, hide, and get to a getaway car.
-
- Appearance.
-
- As with any corporation, Tandy Corp, expects their employees to groom
- themselves in a similar and presentable manner. Here is what they like
- and dislike:
-
- They are not crazy about facial hair. If men have neatly kept mustaches,
- it is ok. ABSOLUTELY no beards, goatees etc.
-
- Hair must be nicely trimmed, clean looking, no long hair.
-
- No loud colors. The method of dress is standardized. What they like to
- see are white shirts with long sleeves [no sleeve rolling, even in the
- summer, remember you are going from an air conditioned store in an air
- conditioned car to another air conditioned store...]. Nice stylish
- conservative ties, especially solids. Dark trousers, especially black
- or navy blue. Dark socks, black, brown, dark blue. And dark dress shoes,
- neatly polished. Light grey shoes are acceptable too, NO loafer or
- docksiders though.
-
- Making the visit.
-
- Ok, now you drive to the location where the sting is about to take place.
- I best advise having 1-2 other team members along for backup purposes.
- A standard method we used was to have one member go in as a 'customer'
- and keep em busy by asking serious questions about high ticket items.]
- Plus the other person can act as your 'security guard', watching for
- trouble. It is a good idea for the other man to be wearing something
- that can be altered unnoticingly to signal you that something is going
- wrong and to GET THE HELL OUT. A good idea is a ballcap, which can be
- taken off as the distress signal, put on backwards like a catcher, etc.
- Another good idea is one of the waist pouches many people carry. Front
- side, everything is ok, shifted to the back, they are wise, drop the
- mission.
-
- Once in the store, act calmly, warmly introduce yourself, and stand around
- Strange things do happen, like once a woman came into the store I was at
- and I had to help her with an item real fast, so I mean it is wise to
- have good social engineering skills and basically, be a good bullshitter,
- and if this happens, just say you work at another store, however Joe would
- be pleased to help you. This saves your ass, plus puts more pressure on
- him and he will want to get you out of there faster.
-
- The next thing I used to do was start talking typical employee crap.
- E.g. How long have you worked for the company?, Busy day? etc.
-
- Plan A - Getting the goods.
-
- Assuming all goes well, the guy will do one of three things. If you
- catch him alone and the store is busy, with customers and your plants,
- he will probably just say that he will take care of the paperwork later
- and say your goodbyes.
-
- The second option which is usual circumstances, is he will take you
- in the back room, call up the ICST through the intra-store network,
- and record the transaction electronically, then he will write out an ICST
- form [paper] and give you one copy. It has been a while, but I believe
- it is about 4-5 forms: sending store, receiving store, district manager,
- and company. Then he will write all the pertinent information [product
- name, stock number etc] and then you sign at the X at the bottom of the
- form, pick up the merchandise and away you go, off in the sunset...
-
- The third option is the dreaded verification. If you think he is acting
- 'smart' and may want to know more about you, ask to use the phone because
- something about the product doesn't look right and you want to consult
- your manager. In reality, call your friend sitting at the payphone and
- then he is on, and say to the feeb at the store, "Yeah, Mr. Smith wants
- to talk to you for a minute.", and it will clear up the bullshit.
-
- Plan B - Escape.
-
- At times things go wrong. Remember : It is NOT a crime unless you leave
- the store with merchandise, therefore bail out if you have to. Once I was
- in a predicament where he was about to call my manager to verify me. I
- reacted brilliantly by standing around a minute while he was ringing up
- an order, and saying to call my manager, and that I am just going to pull
- my car up to the door. In reality, I scurried to my friend's car, laid
- down, and he got the fuck out of there.
-
- Another incidence is if you don't know stuff you should. The older
- employees [even 50 miles away as we found out!] are friends and know
- what manager is where and all the company gossip. A friend of mine was
- in dressed bad [stripped shirt, wrong shoes..] and they were onto him
- from the word 'go'. The guy started interrogating him about the manager
- whom as we later learned, had transferred to a store 3 weeks before!
- So, saying that he just talked to him, when he had been at a new
- store for 3 weeks looked VERY bad. He said it was a long trip [60
- miles approx...] and he was going next door to the restaurant for a
- quick bite to eat. He got out and a guy tailed him out of the store.
- He had to run across a major street, run down the block, jump over a
- 9 foot high concrete wall [in dress clothes mind you!], try haggling with
- two black construction workers to sell him a pair of overalls, then run
- behind the next strip mall. Meanwhile, my accomplice and I faked a
- phone call, and we went behind the mall and split up. I went and gave
- the in store man my jacket to conceal him and we went into a waterbed
- store, meanwhile other friend sneaked around the parking lot and
- retrieved my buddy's truck and got to the waterbed factory, and we got
- the hell out.. And if that wasn't bad enough, a biker cop drove up to
- the store while my friend was retrieving the vehicle. Wonder why? Hah!
-
- Also, always have some fast cash handy, because you never know if you
- may need to hail down a taxi etc real fast to throw them off the track.
-
- Aftermath.
-
- My suggestions are to pull about 2-3 good jobs in one day, then lay
- low for at least 3 months. Word will not usually get around about the
- scam until the ICST processing is done about a month later. However,
- if you botched it, looked bad, had a close call - you can BET next
- time those two stores do business, they will say what a klutz that
- Bob Smith is. Then the manager from store A will say "Who the hell
- is Bob Smith?". Then the jig is up, and the scam is out in the air and
- they will want you.
-
- Also, don't plan on hitting any stores where you may have to do
- legitimate purchases within the next 6 months, because they WILL
- remember you and some shit will hit the fan mighty fast.
-
- Another good idea is to BURN all the boxes and paper work, plus remove
- serial numbers from the merchandise just in case you might ever get
- interrogated for something else, they don't have another charge
- against you.
-
- After all is said and done, put on your sysop shades, light up a
- cigarette, kick up the radio and have fun with your new equipment...
-
-
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-
- "Anarchy is the base of todays society, without it, we would be in chaos"
- C- Anarchist
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