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- >> ANOTHER TELECOMMUNICATIONS PHILE FROM THE ARCHIVES OF THE <<
- >> PRIVATE SECTOR BBS (201) 366-4431, OFFICIAL BOARD OF 2600 <<
- >> FOR BEST RESULTS WHEN READING TRY 80 COLUMNS / LOWER CASE <<
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-
-
- =><---------------------------------><=
- => A little somthing about <=
- => Your phone company <=
- =><---------------------------------><=
- => By Col. Hogan <=
- ========================================
-
- Ever get an operator who gave you a hard time, and you didn't know
- what to do? Well if the operator hears you use a little Bell jargon, she might
- wise up. Here is a little diagram (excuse the artwork) of the structure of
- operators.
-
- /--------\ /------\ /-----\
- !Operator!-- > ! S.A. ! --->! BOS !
- \--------/ \------/ \-----/
- !
- !
- V
- /-------------\
- ! Group Chief !
- \-------------/
-
- Now most of the operators are not bugged, so they can curse at you,
- if they do ask INSTANTALY for the "S.A." or the Service Assistant. The operator
- does not report to her (95% of them are hers) but they will solve most of your
- problems. She MUST give you her name as she connects & all of these calls are
- bugged. If the SA gives you a rough time get her BOS (Business Office
- Superviser) on the line. S/He will almost always back her girls up, but
- sometimes the SA will get tarred and feathered. The operator reports to the
- Group Chief, and S/He will solve 100% of your problems, but thte chances of
- getting S/He on the line are nill.
-
- If a lineman (the guy who works out on the poles) or an installation
- man gives you the works ask to speak to the Installation Foreman, that works
- wonders.
-
- &!&!&!&!&!&!&!&!&!&!&!&!&!&!&!&!&!&!&!&!
-
- Here is some other bell jargon, that might come in handy if you are
- having trouble with the line. Or they can be used to lie your way out of
- situations....
-
- An Erling is a line busy for 1 hour, used mostly in traffic studies
- A Permanent Signal is that terrible howling you get if you disconnect, but
- don't hang up.
-
- Everyone knows what a busy signal is, but some idiots think that is
- the *Actual* ringing of the phone, when it just is a tone "beeps" when the
- phone is ringing, wouldn't bet on this though, it can (and does) get out of
- sync.
-
- When you get a busy signal that is 2 times as fast as the normal
- one, the person you are tring to reach isn't really on the phone, (he might
- be), it is accutally the signal that a trunk line somewhere is busy and they
- haven't or can't reroute your call. Sometimes you will get a Recording, or if
- you get nothing at all (Left High & Dry in fone terms) all the recordings are
- being used and the system is really overused, will probably go down in alittle
- while. This happend when Kennedy was shot, the system just couldn't handle the
- calls. By the way this is called the "reorder signal" and the trunk line is
- "blocked".
-
- One more thing, if an overseas call isn't completed and doesn't
- generate any money for AT&T, is is called an "Air & Water Call".
-
-
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