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- File: WIRETAPPING & DIVESTITURE
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- ###############################################################################
- # #
- # WIRETAPPING AND DIVESTITURE: A LINEMAN SPEAKS OUT #
- # by The Shadow #
- # [2600 - JANUARY 1985] #
- # #
- ###############################################################################
-
- Never missing an opportunity for social engineering, the Kid & Co. and I
- naturally carried on a conversation with the New Jersey Bell fone installer
- when he came to put in my modem line. The conversation turned to fone tapping,
- and several interesting details came to light. He swore up and down that Bell
- had nothing to do with wire tapping. He said the supervisor receives sealed
- orders from the sheriff's office, merely passing them on to the linemen. Then
- the linemen follow the orders to go up on the poles and mark the pair in the
- "CAN" that fit the fone line in question, and then leave the site.
-
- One day, our lineman drove back by the pole he had marked earlier in the
- day, and saw a Bell truck. Wondering who it was, he stopped to ask. The guy
- up on the pole told him to go away and to leave him alone. Since our friendly
- lineman didn't recognize the mystery man as one of the linemen for the area, he
- asked his supervisor who it could have been. His supervisor curtly told him to
- forget the entire incident.
-
- The lineman told us that in the old days the Telco and the prosecutor's
- offce worked hand-in-hand. They would let the authorities right into the CO to
- listen in on conversations. But this ended around 1973 when someone sued
- Jersey Bell because of this too close interaction. The telco then realized
- that they didn't have to go that far in order to help the police. After this
- they graudually broke from the close relationship. Now the fone company merely
- marks the lines, and the prosecutor's office handles the rest. He also said
- that now the police sometimes use ultrasonic waves bounced off of window panes
- to listen to suspects, removing all contact with the fone lines. Since the
- presence of a fone company truck messing with telephone wires is taken for
- granted by the general populance, the sheriff's office also has a couple of
- them for undercover work. Since they got them back in the good old days of
- Bell friendliness, the trucks tend to be the older models, with outdated gear.
- The lineman told us a sure way to identify the local police's trucks: they
- have wooden ladders. New Jersey Bell switched over to plastic ones years ago.
-
- Continuing the discussion with the lineman, we covered the breakup. New
- Jersey Bell now no longer gives as much overtime as it once did. The lineman
- complained that his standard of living had gone down since the breakup as he no
- longer has as much take home pay. The breakup has caused a total severing of
- ties with AT&T. He professed total ignorance about long distance calling. He
- had originally gone with AT&T, but disliked fixing PBX's and computer systems.
- As soon as he could, he switched back to the local operating company.
-
- He told us about a technical institute Western Union was operating
- somewhere in the Midwest. He had gone there to learn about the various types
- of switching systems. On campus was a gigantic, multi-story building split up
- into rooms approximately the size of gymnasiums. In each was a fully
- operational scale model of each of the various switching systems. Western
- Electric manufactures, including all the ESS and crossbar machines, as well as
- some step-by-step, and several types of PBX's. They trouble-shot and repaired
- problems in these machines in order to learn about actual operating equipment.
-
- We talked about the local switching equipment, which turned out to be a
- #1A ESS. According to him, soon all the local CO's will be run automatically
- from central locations called "hubs". The "hub" handles any overload between
- central offices that might cause the dreaded "gridlock" of the fone system. If
- the interoffice signaling lines get overloaded, the calls are rerouted through
- the hub. The hub also serves as a central spot where troubles at the local CO
- are handled in the first stages of touble-shooting. The "hub" concept is alive
- and well in our local area, with #5 ESS, the third installed in the entire
- nation, running the whole operation.
-
- When he was getting ready to leave he thanked us for the interesting
- conversation, and we waved at him as he pulled out. I now not only had a new
- fone line, but also a lot of useful and interesting info, as well as the
- satisfaction of a friendly chat.
-
- The lesson is clear. Whenever a Bell employee visits your house, fell
- phree to ask whatever you want, within reason. Most are extremely willing to
- shoot the bull about almost anything of which tehy have knowledge. At first,
- merely joke with them lightheartedly, in order to get them off there guard.
- Legit questions askable by a normal customer, such as equal access cutovers,
- will get them rolling, leaving you to direct the conversation wherever you
- like. Asking about the breakup and how it affected them is a sure fire way to
- get them talking. Questions like "How does the fone network work?" also are
- good, especially if you guide them into the discussion of switching technology.
- Most Bell employees are really glad to talk to someone. Remember, they usually
- interact with disgruntled customers with complaints. Their spouses probably
- yell at them, and their supervisors either complain about their performance or
- ignore them. Society at large just doesn't care about them. They're most
- probably disenchanted with the world at large, and maybe even dissatisfied with
- their jobs. The chance to talk to someone who mrerely wants to listen to what
- they say is a welcome change. Tehy will talk on and on about almost anything,
- from telecommunications to their home life and their childhood. The
- possibilities for social engineering are endless. Remember, Bell employees are
- humans, too. All you have to do is listen.
-
- SF][G9:ba003.011785
-
- [Courtesy of Sherwood Forest ][ -- (914) 359-1517]
-
- -----End of File
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