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-
- [ AUTONET SERIES (Section 5) ]
-
-
- ACCESS
-
- To see a list of resources available under ACCESS, type "HELP".
-
- ACCESS: HELP
- BYE - Exits from network and disconnects terminal
- DATAPAC - Lists access information for Datapac
- DONE - Returns to "OPTION:" prompt
- HELP - Lists this set of options
- INFO - Lists general information
- TELENET - Lists access information for Telenet
- TELID - Lists Telenet terminal identifiers
- TYMNET - Lists access information for Tymnet
- TYMID - Lists Tymnet terminal identifiers
- TELEX - Lists access information for TELEX
- TWX - Lists access information for TWX
-
- ACCESS: INFO
-
- Access to ADP Autonet Via Telenet, Tymnet, and Datapac
-
-
- ADP Autonet interconnects with other public data networks (PDNs)
- to extend its data communications services to hundreds more loca-
- tions. These Third Party Networks include Telenet, Tymnet, and
- Datapac. The networks support a wide range of interactive ASCII
- terminals communicating at speeds up to 2400 Baud over dial-up
- lines.
-
- A complete, up-to-date list of Autonet and extended access num-
- bers is available under the selection "PHONE" in Autonet's on-
- line information directory, AID. In addition, Autonet publishes
- and distributes these lists occasionally throughout the year.
- They can be obtained from your Autonet Sales Specialist.
-
- If you encounter any problems gaining network access, please con-
- tact Autonet's Network Control Center by our toll-free WATS line,
- 1-800-521-2733, outside of Michigan, or by our Ann Arbor,
- Michigan number, 1-313-995-6595.
-
- NEWS
-
- Enter the number of the NEWS Item(s) you want to read.
- When listing more than one item, separate the numbers by a
- space or a comma.
-
-
- 10: Change to Third-Party Access Response
-
- ITEM(S): 10
-
- NEWS Item: 10
-
-
- Users who access Autonet via third-party networks (Telenet,
- Tymnet, or Datapac), will now notice an improvement in the
- response they receive to the input of a carriage return.
-
- Specifically, where Telenet users formerly experienced a delay in
- the Line Feed following input of a carriage return, they will now
- see the Line Feed occur immediately. Where Tymnet and Datapac
- users formerly experienced a double Line Feed (one immediate and
- one delayed) as well as possible double echo, they will now see a
- single Line Feed occur immediately, and no double echo.
-
- This recent software enhancement makes all three networks con-
- sistent in appearance. AID information files on each network now
- reflect these changes.
-
- PLEASE NOTE: In all three cases, the default setting of $$ECHO 0
- is assumed; any change to this parameter will likely result in
- double echo.
-
- Additionally, the impending implementation of the X.75 gateway to
- the Datapac network may again alter access procedures and
- responses for users of this network. You will be notified when
- that occurs, and the information will appear in the AID program.
-
-
- OPTION: CHANGES
-
-
- Impending Phone Number Changes
-
- The access numbers in the following cities are expected to change
- within the time frame indicated. The numbers are accurate to the
- best of our knowledge; however, until actual installation, the
- telephone company reserves the right to reassign numbers. We will
- attempt to keep you fully informed via the CHANGES and PHONES op-
- tions. Please check these listings frequently.
-
- The following access numbers have recently changed:
-
- STATE CITY ACCESS NUMBER
- MI Kalamazoo 616-381-1890
- MI Battle Creek 616-963-9269
- MI Benton Harbor 616-428-2741
-
-
- The following access number(s) will change in approximately 1
- week:
-
- STATE CITY ACCESS NUMBER
- NY Mt. Kisco 914-666-6291
-
-
- The following access number(s) will change in approximately 2
- weeks:
-
- STATE CITY ACCESS NUMBER
-
-
- OPTION: TROUBLE
-
-
- Trouble Reporting Procedures
-
-
- If you encounter Autonet access or Autonet response problems,
- please report them to the ADP Network Control Center by our WATS
- line, 1-800-521-2733, or by our Ann Arbor number, 1-313-995-6595.
-
- If you have successfully gained access to Autonet, but are dis-
- connected, report the information in the following items 1
- through 9 to the person in your organization who handles Autonet
- matters.
-
- Two important points to remember:
-
- 1. Leave the access line open if possible, and call from another
- line. This will help us solve the problem more quickly and
- easily.
-
- 2. If you are using a video display terminal, write down the
- Autonet line number if you receive it. If you have
- established access through another network, take note of that
- line number also. This information is important for resolving
- your problem.
-
-
- WHAT TO REPORT
-
- 1. Your company name
-
- 2. City where problem occurred
-
- 3. Access number dialed
-
- 4. Speed of terminal
-
- 5. Autonet line number
-
- 6. Third party network line number, if applicable
-
- 7. Connection dialog command and corresponding address, name, or
- code
-
- 8. Messages received
-
- 9. CALL CLEARED code number
-
- 10. Describe the problem.
-
-
- If you are encountering network ACCESS problems, supply the in-
- formation in items 1 through 4, and describe the problem as one
- of the following:
-
- a. Receive answer and tone, but no response.
-
- b. Rings, but does not answer.
-
- c. Busy signal.
-
-
- If you are encountering network RESPONSE problems, supply as many
- of the items as possible in 1 through 9, and describe the problem
- as one of the following:
-
- a. No response.
-
- b. Slow response.
-
- c. Received Autonet Line number, but nothing further.
-
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