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CD-ROM User 1996 April
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cdro18.aut
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1996-02-06
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H E L P
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So I guess if you're reading this you need some assistance.
Well to begin with, if programs are installing but not running the
first things to check are these :-
* Are you running the right machine i.e 386 rather than 286 (this
obviously depends on the game requirements (usually in the disk pages)
* Do you have enough total memory for the game (some games now need a
minimum of 8 megabytes). The majority need 4Mb's now.
* Make sure you are running this menu system from windows
* If you are running Windows '95 you may have to restart in MS-DOS
mode from the shut-down menu and then run some of the programs
directly from the CD-ROM.
* Is you EMM386 Memory manager, in the CONFIG.SYS set correctly
for the game (either NOEMS or RAM best to try both).
* Do you have enough base CONVENTIONAL memory free. Find out by typing
MEM at the C:> (Some games need in excess of 580k) If you haven't
enough memory try either running MEMMAKER from DOS or making a
bootdisk.
If all else fails and you're sure it should run but doesn't. Give the
technical support line a quick call between 4:00 and 5:30 on 01202 299900
and ask for me, Chris Gavin-Egan. If I'm not available I'll do my best to get
back to you as soon as I can.
Lastly if your CD ROM drive doesn't even recognize the CD ROM User CD then
send it back to us FREEPOST to the address below and we'll check out
the disk and send you a replacement hopefully within a week.
Chris Gavin-Egan, CD-ROM User Technical Support, Paragon Publishing,
Paragon House, FREEPOST, St Peters Road, Bournemouth, Dorset, BH1 2JS.
S H A R E W A R E
--------------------
If you encounter any problems with the shareware not un-zipping or
installing properly, you can manually un-zip them by using the PKUNZIP.EXE
program. An example of the command line would be :-
PKUNZIP -D ABCD.ZIP C:\TESTDIR
Where ABCD.ZIP is source file to decompress, on the CD-ROM
C:\TESTDIR is the destination directory. Oh and don't forget to put in
the -D parameter as this makes sure that any directory names within the
zip file are also used.