If youÆre having a problem with a CD Review demo we suggest you first read the
corresponding entry in our disc pages. If you can see the files on your CD then the chances are that you donÆt have a faulty CD and may need to read through the Memory section below.
If, on the other hand, your CD-ROM drive refuses to run, or read the disc, then you should send your CD to the address below and a new, working version will be returned to you within 28 days.
PC Review CD Returns, Diskxpress, Seven Willow Court
Bourton Industrial Park, Bourton-on-the-water
Gloucestershire, GL54 2HQ.
Reader Support
If you need help getting a demo to work then phone our technical support line on 01225 442244 and ask for Reader Support. First fill in the Support Card which can be accessed by clicking the Support button below. This means you'll have all the information you need at hand when you call. Better still, e-mail the details to support@futurenet.co.uk.
Windows 95
Some DOS Games have problems running in Windows 95. WeÆve included an option to run all the DOS games that we know work in Windows 95 from our menu, but we canÆt guarantee they will work on all systems. If you find youÆre having trouble running a DOS game in Windows 95 then try running it from our DOS Menu. First select Restart in DOS Mode from our ShutDown Menu, then when DOS has started type
CD D:\ and press Enter. (where D is the prompt of your CD Drive).
then type
GO and press Enter
Install and run options.
Make sure you select the default installation path for all demos when installing from our menu, otherwise when you click the Run button nothing will happen.
DOS Memory.
Configuring your PC with just the right amount of free memory can be a tricky as crossing the Alps single-handed, but donÆt worry, simply follow these easy tips and everything should be fine. If you have trouble running a demo it might be because you need to free up more conventional memory. Conventional memory is the memory below 640k. Even if you have a PC with 8Mb of RAM, that doesnÆt mean that youÆll automatically have enough conventional memory to run a CD Review demo.
To find out how much free conventional memory you have type MEM [Enter] at the DOS prompt. If the figure beside the line ælargest executable program sizeÆ is less than about 550k then youÆre system probably isnÆt set-up properly.
Windows 3.1 Memory help.
You can free up more conventional memory by loading the EMM386 driver, which allows you to move other device drivers out of conventional memory and into upper memory, thus freeing up more space. To add the EMM386 driver you need to edit your system files (the autoexec.bat and config.sys files). It is always a good idea to make a copy of them before editing them. At the C:\ > prompt type:
COPY C:\ CONFIG.SYS CONFIG.BAK
COPY C:\ AUTOEXEC.BAT AUTOEXEC.BAK
Then, if you have any problems later on you can return to these files by typing:
COPY C:\ CONFIG.BAK CONFIG.SYS
COPY C:\ AUTOEXEC.BAK AUTOEXEC.BAT
To edit your system files type EDIT followed by the name of the file. The following lines should be in your CONFIG.SYS file:
DEVICE=C:\ DOS\ HIMEM.SYS
DEVICE=C:\ DOS\ EMM386.EXE NOEMS
DOS=HIGH, UMB
Any lines starting with DEVICE should be changed to DEVICHIGH.
In the AUTOEXEC.BAT any device being loaded should now be loaded into high
memory. For example the line:
C:\ MOUSE\ MOUSE should read:
LH C:\ MOUSE\ MOUSE
These changes should result in greater free conventional memory. Another way to free up more conventional memory is to remove any Terminate and Stay Resident (TSR) programs that are automatically loaded by the system files. The following lines are not essential for using CD Review. If you see them in your system files, disable them by putting REM at the start of the line.
In Config.sys you may want to rem out any line containing SMARTDRV.SYS,
DISPLAY.SYS or COUNTRY.SYS.
In Autoexec.bat you could remove any line containing SMARTDRV or DOSKEY and any line that loads a memory resident virus checker.
You can return your system to its previous state by removing the REM commands, then rebooting your system. Remember any change to a system files will not take effect until your system has been rebooted.
EMS Memory
Some PC games require EMS memory rather then XMS memory. To configure your PC for EMS memory change the line in your
CONFIG.SYS reading:
DEVICE=C:\ DOS\ EMM386.EXE NOEMS to:
DEVICE=C:\ DOS\ EMM386.EXE RAM
and reboot your machine for the changes to take effect. You will probably have to change back to XMS memory by reversing the above change for your other programs to work.
Disclaimer
CD Review is thoroughly checked for all known viruses, and independently certified before duplication. While every care is taken in selection, testing and installation of
CD Review, Future Publishing cannot accept responsibility for loss or damage occurring during its use. You are strongly advised to have recent, verified back-ups of all important files before installing any new software.
