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SCAN95
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WHATSNEW.TXT
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1997-01-16
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What's New in VirusScan for Windows 95 v2.0.9 (9612)
Copyright 1994-1997 by McAfee, Inc.
All Rights Reserved.
Thank you for using McAfee's VirusScan for Windows 95.
This What's New file contains important information
regarding the current version of this product. It is
highly recommended that you read the entire document.
McAfee welcomes your comments and suggestions. Please
use the information provided in this file to contact us.
___________________
WHAT'S IN THIS FILE
- New Features
- Known Issues
- Installation
- Documentation
- Frequently Asked Questions
- Additional Information
- Contact McAfee
____________
NEW FEATURES
* ENHANCEMENTS *
1. VirusScan95 now provides detection of the LAROUX Excel
Macro virus. A remover for the LAROUX Macro virus is
available as a separate component from McAfee via the
Internet.
2. During installation, VirusScan95 now offers an option
to uninstall the pre-existing version of VirusScan
before proceeding with the installation of the new
version.
* NEW VIRUSES DETECTED *
This DAT file (9612) detects the following 323
new viruses. Locations that have experienced
particular problems with specific viruses are also
identified.
_359
ALEXE.1287
AMBULANCE.2124
ANDREEW.805
ANOTHERW.706
ANTIARJ.977.B
ANTICOM.142
ANTITRACE.1946
ANTI_DAF
ARCV.1183
ARME.411
ATOM.B
AUSTRALIAN PARASITE.306.A
BABABOO.276
BADLESS.494
BANDUNG.C
BARROTES.1461 (Spain)
BATCOMPI TROJAN
BEAST.K
BELL.286
BERLINHQ.434
BJK.2814
BLIMP3.982
BLOSSOM.1087
BOOTCOM.512 DROPPER
BOOTEXE.444
BOOTEXE.453.A
BOOTEXE.453.B
BOOTEXE.453.C
BOOTEXE.453.D
BOOTSECTOR.TROJAN
BORN2LOOSE.970
BOSO.1037
BOZA.C.INTD
BROWNIE.688
BURGLAR.777
BURGLAR.824
BURGLAR.877
BW.294
BW.304
BW.309
BW.323
BW.649.B
BYTEWARRIOR.1159
CATHERINE.1365
CB.450
CHANG.3584
CHAOS.1241
CIVIL_II.438
CIVIL_II.440.A
CIVIL_II.440.B
CLOUDS.705
CLOUDS.718
CMOSDENSE.807
CMOSMESS.3710
CMPUFON TROJAN
COLORS.E
COLORS.F
COLORS.G
COLORS.H
COMBI.1106
COMPAN.12747
CONCEPT.L
CONCEPT.M
COUNT10 (US)
CPP.239
CRAZY.1024
CREATE.795
CRIMINAL.1794
CROATIA_II.560
CYBERTECH.668
D-K.559
DANIEL
DESTROYER.264
DIMA.325
DIR-II.AL
DITWET.465
DITWET.466
DIVINA.B
DIVINA.C
DIW.229
DIW.288
DIW.386
DIW.488
DIW.555
DNEPR.377
DOS_1.185
DRUID.337
DUMB.192
EDDY.1316
EDDY.1326
ELVIRA.239
EMHAKA.1596
EUMEL.345
EUMEL.347.A
EUMEL.347.B
EUMEL.363.A
EUMEL.363.B
EUMEL.363.C
EUMEL.381.A
EUMEL.381.B
EUMEL.383.A
EUMEL.383.B
EUMEL.391
EUMEL.406
EVENTIDE.1061
EXE2WIN.116
EXE2WIN.182
EXECF (Switzerland)
FALLEN ANGEL.338
FAMILY.1032
FATHER_MAC.794
FIS.736
FORM.N (France)
GEOGRY.406
GOODBYE
GROG.216
GROG.765
GROG.1013
GROG.1146
GROG.DELICIOUS
GROG.ENMITY_1_0
GROG.ENMITY_2_0
GROG.ENMITY_2_1
GROG.OUTWIT-C
GROG.OUTWIT-E
HEL666.4255
HI
HLLC.4045
HLLC.4112
HLLC.7508
HLLC.8736
HLLC.21603
HLLO.2783
HLLO.3008
HLLO.3800
HLLO.3816
HLLO.12288
HLLO.OJ.15788
HLLP.3779
HLLP.4228
HLLP.4320
HLLP.4320 - DROPPER
HLLP.5846
HLLP.6114
HLLP.7000.A
HLLP.7128
HLLP.7720.A
HLLP.10000
HLLP.10217
HLLP.10460
HLLP.DUPALEC.B
HLLP.JOJO.4416 (Philippines)
IMMORTAL.2174.A
INSTALLVIVID TROJAN
INTRUDER.1347
IR&MJ
ITALIAN:IT
IVP.321
IVP.366.B
IVP.582
IVP.693.B
IVP.927 (Italy,Internet?)
JEFF.812
KATVIR.623
KIEV.1942
KILLER.TROJAN
KIRTI.2000
LEPROSY.ANARCHY.469
LESBOSEX TROJAN
LESBOSEX TROJAN DROPPER
LITTLE.159
LK DROPPER
LOOK.C:TW (*) (Taiwan)
LUCID.699
LUNCH.B
MAGNUM (Internet)
MARKUS.5415 (*)
MARKUS.MBR (*)
MAX.347 - GENERATION 1
MDMA.B
MDMA.C (Australia)
MDMA.D
MDS.331
MILAN.63
MMIR.282
MORG.841
MORG.948
MORG.1017
MULTI_ANI (US/France)
MUTAGEN.1372
NICEDAY.A (US)
NIKI:IT
NIRVANA
NIRVANA.DROPPER
NLA.333
NOVEMBER_17TH.1007
NPAD.B
NPOX.1584
NPOX.1723
NTMY.1722 (Europe)
NUT.2900
NUTCRACKER.2725.B
OGWO.446
ONE HALF.3518
OUTLAW.A
OUTLAW.B
OVERDOZE.563
OVERDOZE.578
OVERDOZE.580.A
OVERDOZE.580.C
OVERDOZE.584
OVERDOZE.587
OVERDOZE.590
OVERDOZE.600.A
OVERDOZE.600.B
PAPER
PESTER.OVERLAY
PHALCON.1116 (Romania)
PIT.611
PIT.611.B
PLOVE.327
PRINCEPTOR.987
PS-MPC.204
PS-MPC.272
PS-MPC.312.A
PS-MPC.331.A
PS-MPC.331.C
PS-MPC.333
PS-MPC.335.B
PS-MPC.397.A
PS-MPC.399.B
PS-MPC.401
PS-MPC.424.A
PS-MPC.437
PS-MPC.440
PS-MPC.443
PS-MPC.444.C
PS-MPC.455.A
PS-MPC.460
PS-MPC.480
PS-MPC.481.B
PS-MPC.482.A
PS-MPC.496.B
PS-MPC.504
PS-MPC.510
PS-MPC.515.A
PS-MPC.519.A
PS-MPC.524.A
PS-MPC.533.B
PS-MPC.598
PS-MPC.627
PS-MPC.658
PS-MPC.676
PS-MPC.691.B
PS-MPC.934
QUARK.1600 (Philippines)
RAPI (US)
RYCHO.1536.A
SCRAPPY.416
SCROLL.600
SEVILLA.2002 (Spain)
SHADOWBYTE
SILLYC.110
SILLYC.191
SILLYC.213
SILLYC.215.C
SILLYC.226.B
SILLYCOMP.116
SPLIT.4300
SPY104.1089 (Romania)
TARGET.B
TELECO.1000
TENTACLE.10504
THEATRE.A:TW (*) (Taiwan)
TRACER.722
TRACER.762
TRIVIAL.30.INTENDED
TRIVIAL.42.L
TRIVIAL.42.M
TRIVIAL.45.L
TRIVIAL.51
TRIVIAL.60.C
TRIVIAL.64.D
TRIVIAL.94
TRIVIAL.156
TROJAN TROJAN
TWNO.A:TW (*) (Taiwan)
TWNO.B:TW (INTENDED) (*) (Taiwan)
TWNO.C:TW (*) (Taiwan)
TWNO.D:TW (*) (Taiwan)
UPS.1155
VCC.594
VCC.1045
VCL.1725 (Denmark)
VCL.BRUTUS.296
VIENNA.559
VIENNA.604
VIENNA.923
VIENNA.1278
VIVIAN.1183
WALHALA.1283
WALLY.981
WAZZU.I (US)
WAZZU.K
WAZZU.L
WAZZU.M
WAZZU.Q
WAZZU.R
WAZZU.S
WAZZU.T
WAZZU.U
WAZZU.X (US)
WAZZU.Z
WAZZU.AA
WEATHER.A:TW (*) (Taiwan)
WEATHER.B:TW (*) (Taiwan)
WEATHER.C:TW (*) (Taiwan)
X-RAY.2050
XUXA.1984
YOUTH.991
ZAP.469 TROJAN
ZIPHACK TROJAN
(*) Requires 2.5.4 scan engine for detection.
* NEW VIRUSES REMOVED *
This DAT file (9612) removes the following 97 new
viruses. Locations that have experienced particular
problems with specific viruses are also identified.
AB6A.3500
AB6B.3500
AB6C.3500
APOCALIPSE.1685
ATOM.B
BABABOO.276
BANDUNG.C
BARROTES.849 (Spain)
BARROTES.1194 (Spain)
BARROTES.1303 (Spain)
BARROTES.1461 (Spain)
BARROTES.1874 (Spain)
BURGLAR.777
BW.294
CMOSMESS.3710
COFFEESHOP.1568.TPE
COLORS.E
COLORS.F
COLORS.G
COLORS.H
COMPAN.12747
CORDOBA.2209
COUNT10 (US)
DANIEL
DIALOGOS.1350
DIALOGOS.1522
DITWET.466
DIVINA.B
DIVINA.C
EDDY.1309
EMHAKA.1596
FORM.N (France)
GIJON
GOODBYE
GROG.1013
GROG.1146
GROG.765
GROG.DELICIOUS
GROG.OUTWIT-C
HAMME.1203
HI
INT78.947 (Europe)
IR&MJ
ITALIAN:IT
IVP.927 (Italy,Internet?)
JULY_13TH
KIEV.1942
LAROUX (*)
LOOK.C:TW (Taiwan)
LUNCH.B
MAGNUM (Internet)
MALAGA.2389
MALARIA.849
MARKUS.MBR (*)
MAX.347
MDMA.B
MDMA.C (Australia)
MDMA.D
MMIR.282
NICEDAY.A (US)
NIKI:IT
NO_FRILL.843 (Australia)
NPAD.B
NPOX.1723
NTMY.1722 (Europe)
OUTLAW.A
OUTLAW.B
PAPER
PS-MPC.934
RAPI (US)
SEVILLA.2002 (Spain)
STARDOT.789.A
TARGET.B
TELECO.1000
THEATRE.A:TW (*) (Taiwan)
TRACER.722
TRACER.762
TWNO.A:TW (*) (Taiwan)
TWNO.B:TW (INTENDED) (*) (Taiwan)
TWNO.C:TW (*) (Taiwan)
TWNO.D:TW (*) (Taiwan)
VCL.1725 (Denmark)
VIENNA.604
WAZZU.I (US)
WAZZU.K
WAZZU.L
WAZZU.M
WAZZU.R
WAZZU.S
WAZZU.T
WAZZU.U
WAZZU.X (US)
WAZZU.Z
WAZZU.AA
WEATHER.A:TW (*) (Taiwan)
WEATHER.B:TW (*) (Taiwan)
WEATHER.C:TW (*) (Taiwan)
XUXA.1984
(*) Requires 2.5.4. scan engine for removal.
Name changes:
849 -> BARROTES.849
BANDUNG.B -> RAPI.*
BARROTE5 -> BARROTES.1194
CHANDI -> ALIEN
DOT -> STARDAT.789.A
GUESS -> WM/PHANTOM
LBYNJ:DE -> TELE:DE
PARVIR1 -> MAX.347
PCW:DE -> BIRTHDAY:DE
SHOWOFXX -> SHOWOFF
TECLA -> BARROTES.1303
____________
KNOWN ISSUES
1. Files with the "-" (dash) character in the filename
that are compressed in Zipped files will not be scanned
by the on-demand scanner.
2. Windows 95 no longer requires MS-DOS memory managers.
Using MS-DOS memory managers may cause VirusScan95
to falsely detect viruses in memory. To eliminate
false warnings, remark (Rem) the memory manager lines
from your CONFIG.SYS to deactivate them.
3. ScreenScan is not currently compatible with Windows 95
3-D screen savers or third-party ScreenSavers. A stand-
ard Windows 95 screen saver must be selected and
ScreenScan must be enabled in order to scan during
screen saver operation.
4. After uninstalling ScreenScan, the screen saver will
be set to None. You can reactivate your screen saver
from the Display Properties.
5. ScreenScan's log file has a maximum size of 100K. If
the file reaches this size, the oldest data will be
deleted. To retain logging data, you should edit the
content to keep the log file under 100K or save the
oldest data to another file.
6. ScreenScan will stop scanning after it detects a virus
and prompt you to launch VirusScan. If you have
additional viruses on your system, ScreenScan will not
notify you until the next time it activates. McAfee
recommends that you scan and clean your entire system
with VirusScan whenever ScreenScan detects a virus.
7. ScreenScan is designed to display the Centralized
Alerting and Reporting settings as declared in the
DEFAULT.VSC file. Actual configuration of ScreenScan
Centralized Alerting and Reporting must be done
through the procedures outlined in the Frequently
Asked Questions section below.
____________
INSTALLATION
* INSTALLING THE PRODUCT *
If you would like to perform a "silent" installation
of VirusScan, requiring minimal user interaction and
using all default or "Typical" installation settings,
add -s (i.e. SETUP.EXE -s) to the setup command when
you install the product.
Network Administrators can customize the silent
installation by following the steps below.
1. Check in the Windows directory to ensure that a
file named SETUP.ISS does not already exist. If it
does, rename it, back it up, or delete it.
2. Run SETUP.EXE with the -r switch, (i.e. SETUP.EXE -r).
3. Select the components you would like to be installed
during the silent installation. All responses will
be recorded.
4. Finish the installation, and locate the file SETUP.ISS
in the Windows directory.
5. Open the file using any ASCII editor (e.g., NOTEPAD.EXE)
and delete the section titled APPLICATION.
6. Locate the section [SdSetupType-0] in the SETUP.ISS
file and go to the line:
Result=x
where x is equal to
301 (Typical installation)
302 (Compact installation)
303 (Custom installation)
7. Add 100 to the above value, so that the Result
variable is equal to 401, 402, or 403. Modifying
this file will allow the installation to copy the
VirusScan files to the drive where the operating
system resides instead of defaulting to the C:
drive.
8. Rename, back up, or delete SETUP.ISS on the first
installation disk (floppies only). For CD-ROM versions
of the product, you must copy the installation files
onto the hard drive before taking this step.
9. Copy the new SETUP.ISS from the Windows directory
to the location of the installation files.
10. Run SETUP.EXE with the -s switch (i.e. SETUP.EXE -s).
NOTE: If you do not specify a "recorded" answer for
all dialog boxes during the initial installation, the
silent installation will fail. Also, the file used
for the silent installation, SETUP.ISS, may not work
properly across different operating systems. For
example, if the silent install is generated for
Windows 95, it may not work properly in Windows 3.1x
or Windows NT.
11. When the silent installation is complete, you should
reboot the machine manually.
* PRIMARY PROGRAM FILES FOR VIRUSSCAN95 *
Files located in the Install directory:
=======================================
1. Installed for VShield/Scan95/DOS/ScreenScan:
README.1ST = McAfee information
SCAN.DAT = Virus scan definition data
NAMES.DAT = Virus names definition data
CLEAN.DAT = Virus clean definition data
VALIDATE.EXE = McAfee file validation
program
CHKVXD.EXE = VShield virtual device
driver checking utility
PACKING.LST = Packing list
UINSTALL.EXE = Uninstall program
WHATSNEW.TXT = What's New document
VSUINST.EXE = Uninstall assistant
UPDATE.MSG = Update message file
AGENTS.TXT = McAfee authorized agents
SLFSRVSW.EXE = SelfServe client program
MCAFEE.SCU = Temporary SelfServe catalog
file
DELSL1.ISU = Uninstall file
VALIDATE.EXE = McAfee file validation
program
WCMDR.EXE = Windows Commander program
WCMDR.INI = Windows Commander
configuration settings
2. Installed for VShield/Scan95:
DPMI16.DLL = 16-bit DOS protected mode
interface library
DPMI32.DLL = 32-bit DOS protected mode
interface library
DUNZIP32.DLL = File decompression library
file
DZIP32.DLL = File decompression library
file
MCKRNL95.DLL = Library files
MCUTIL95.DLL = Library files
MCSCAN32.DLL = Library files
3. Installed for VShield:
VSHCFG32.EXE = VShield configuration manager
VSHWIN32.EXE = Detection engine
DEFAULT.VSH = Default VShield settings
4. Installed for Scan95:
SCAN95.EXE = VirusScan95 program
SHUTIL.DLL = Run-time support library
DEFAULT.VSC = Default Scan95 settings
5. Installed for DOS:
SCAN.EXE = MS-DOS scan program
6. Installed for ScreenScan:
SCRSCAN.EXE = ScreenScan program file
SCRSCAN.HLP = ScreenScan online help file
SCRSCANP.DLL = Library file
SCRSCANR.DLL = Library file
ScreenScan Activity Log.TXT = ScreenScan activity log
MCKRNL32.DLL = Library file
MCUTIL32.DLL = Library file
Files located in WINDOWS\SYSTEM directory:
==========================================
1. Installed for VShield/Scan95/DOS:
CDISSS.OCX = SelfServe library
file
2. Installed for VShield/Scan95:
MCKRNL.VXD = Detection virtual device
driver
MCSCAN32.VXD = Detection virtual device
driver
MCUTIL.VXD = Support virtual device
driver
3. Installed for VShield:
VSHIELD.VXD = Detection virtual device
driver
4. Installed for Scan95:
S95EXT.DLL = Shell extension
Files located in the WINDOWS\HELP directory:
============================================
1. Installed for VShield:
VSHLDCFG.HLP = VShield help
2. Installed for Scan95:
SCANEXT.HLP = Scan95 Extension help
VIRUSCAN.HLP = VirusScan help
VIRUSCAN.CNT = VirusScan context-sensitive
help
Note: WINDOWS refers to the directory to which Windows 95
is installed, not the Windows 3.1x directory.
* TESTING YOUR INSTALLATION *
The Eicar Standard AntiVirus Test File is a combined
effort by anti-virus vendors throughout the world to
come up with one standard by which customers can verify
their anti-virus installations. To test your
installation, copy the following line into its own
file and name it EICAR.COM.
X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*
When done, you will have a 69- or 70-byte file.
When VirusScan is applied to this file, SCAN will report
finding the EICAR-STANDARD-AV-TEST-FILE virus.
It is important to know that THIS IS NOT A VIRUS.
However, users often have the need to test that their
installations function correctly. The anti-virus
industry, through the European Institute for Computer
Antivirus Research, has adopted this standard to
facilitate this need.
Please delete the file when installation testing is
completed so unsuspecting users are not unnecessarily
alarmed.
_____________
DOCUMENTATION
For more information, refer to the User's Guides, included
on the CD-ROM versions of this program or available
from McAfee's BBS and FTP site. These files are in Adobe
Acrobat Portable Document Format (.PDF) and can be viewed
using Adobe Acrobat Reader. This form of electronic
documentation includes hypertext links and easy navigation
to assist you in finding answers to questions about your
McAfee products.
Adobe Acrobat Reader is available on CD-ROM in the ACROREAD
subdirectory. Adobe Acrobat Reader also can be downloaded
from the World Wide Web at:
http://www.adobe.com/Acrobat/readstep.html
VirusScan and ScreenScan documentation can be downloaded
from McAfee's BBS or the World Wide Web at:
http://www.McAfee.com or http://205.227.129.97
For more information on viruses and virus prevention,
see the McAfee Virus Information Library, MCAFEE.HLP,
included on the CD-ROM version of this product or
available from McAfee's BBS and FTP site. A ViaGraphix
Interactive Anti-virus Training program also is
available on the CD-ROM version, or can be purchased
from the McAfee Web Site.
__________________________
FREQUENTLY ASKED QUESTIONS
Regularly updated lists of frequently asked questions
about McAfee products also are available on McAfee's
BBS, website, and CompuServe and AOL forums.
Q: How do I enable McAfee's Centralized Alerting and
Reporting?
A: VirusScan v.2.0.8 or higher now supports Centralized
Alerting and Reporting to a remote NetWare or
Windows NT server running NetShield for Windows NT
v2.5.3 or NetShield for NetWare v2.3.3.
To configure this option on your VirusScan client,
modify Scan95's DEFAULT.VSH and DEFAULT.VSC, and/or
your custom settings file to read the following:
Note: Administrators will need to configure the
AlertOptions section in both the .VSH and .VSC files
for complete Centralized Alerting & Reporting. Add the
following lines to the AlertOptions section:
Note: The AlertOptions section already exists in the
.VSC file. You must manually create this section in the
.VSH file.
szNetworkAlertPath=<directory name>
bNetworkAlert=1
Where the <directory name> is the path to the remote
NetWare volume or NT directory. From this directory,
NetShield can broadcast or compile the alerts and
reports according to its established configuration.
NOTE: The client must have write access to this
<directory> location and the directory must contain
the NetShield-supplied CENTALRT.TXT file.
To send a complete alerting file identifying the
system and user, establish the following environment
variables or add them to the AUTOEXEC.BAT file.
Set COMPUTERNAME=<name of computer>
Set USERNAME=<user name>
The alert file sent to the server is an .alr text
file. Upon receipt of the alert file, NetShield NT or
NetShield for NetWare sends an alert message to an
administrator and/or appropriate personnel.
Q: I would like to electronically purchase and download
the latest version of VirusScan95. I don't feel
comfortable giving my credit card information over
the Internet and my modem is very slow. Is there a
way I can purchase VirusScan via modem but download
the product via the Internet?
A: Yes. The first time you download VirusScan95, the
McAfee Online Purchase Wizard will prompt you to select
the transmission method you prefer to download and to
transmit your encrypted credit card information.
At the Transaction Connection Type dialog box, select
Internet to download your order via the Internet.
At the Security Connection Type dialog box, select
Direct Dial Modem to transmit your credit card
information via modem.
Q: While downloading a licensed copy of VirusScan95, the
installation was interrupted and/or canceled. Where can
I find my licensed VirusScan files and how do I proceed
with the installation?
A: The files are in the VSint folder located in the
Windows Temp directory. Double click on SETUP.EXE
within the VSint folder to continue with the
installation.
Q: I have created my own Emergency diskette, how
can I optimize it's performance?
A: For optimal performance, create a CONFIG.SYS file on
the boot diskette and add the following lines:
[CONFIG.SYS]
DEVICE=HIMEM.SYS
DOS=HIGH
Add the HIMEM.SYS file from the DOS directory or if you
are using Windows 95 system files, add HIMEM.SYS from
the \WINDOWS\COMMAND directory to the boot diskette.
Note: For detailed instructions on creating an Emergency
diskette, refer to the instructions outlined in your
online documentation.
Q: How do I scan multiple drives?
A: #1 Enter LocalDrives or NetworkDrives in the
Scan In text dialog on the Where & What property
page. Click Scan Now and all LocalDrives or all
NetworkDrives will be scanned.
A: #2 VirusScan95 can scan many locations simultaneously.
To do this, take these steps:
1. Launch Explorer.
2. Highlight the drives or folders you want to
scan.
3. Right-click to reveal the Context Menu.
4. Select Scan for Viruses.
5. Click Scan Now to begin scans.
Q: I moved a VSC file to my Startup folder.
Whenever I turn on my PC, it launches VirusScan95,
but it does not begin scanning. How can I make it
start scanning automatically?
A: You need to customize your options. Take these
steps:
1. Navigate to the location of the saved VSC file.
2. While pointing to the VSC file, right-click to
reveal the Context Menu.
3. From the Context Menu, select Properties.
4. Select the Options Tab on the property sheet.
5. Check the Start Automatically box.
By enabling this option, scanning will begin
automatically. If viruses are not detected
VirusScan95 will automatically close and free up
system resources.
Q: When VirusScan95 is launched, how does it determine
the default settings?
A: VirusScan95 default settings may be found in the
DEFAULT.VSC file located in the install directory.
Q: How can I tell that ScreenScan is working?
A: ScreenScan does not alert you when it is
scanning your system. However, if you enable
the logging option during your configuration,
all ScreenScan activity will be recorded in a
log file in the Installation directory.
Q: Can I update McAfee's data files to detect
new viruses?
A: Yes. If your data files are out-of-date, VirusScan95
will prompt you to update them. If you have a modem
or Internet connection, you can use VirusScan's new
electronic update feature for easy data file updates.
The data file updates are free for the life of the
scan engine. Through the electronic update feature,
you can also purchase one year of data file updates,
engine upgrades, and technical support.
If you need additional assistance with downloading,
contact McAfee Download Support at (408) 988-3832.
______________________
ADDITIONAL INFORMATION
The new Administrative Mode feature allows System
Administrators to lock VirusScan95 configurations on
users' systems. To use this feature, take the following
steps:
1. Start VirusScan95 by double-clicking on the
VirusScan95 icon.
2. Press and hold the Ctrl+Shift+Alt keys and
double-click the magnifying glass icon.
3. Open the File menu.
4. Select Administrator Mode.
a. Enter a new password.
b. Confirm your new password.
5. Choose your configurations from the What & Where,
Actions, and Reports tabs.
6. To retain these settings as an individual custom
configuration file, save the file to the desktop
or Program Menu for execution. Context-sensitive
scanning (right-clicking) will draw upon the
original DEFAULT.VSC configuration file and scan
the selected item with the pre-established default
settings.
7. To establish your configuration as the default
setting, save the new settings by overwriting
C:\PROGRAM FILES\MCAFEE\VIRUSSCAN95\DEFAULT.VSC
8. After saving your configuration and leaving
Administrator Mode or closing VirusScan95, the
optional settings will be locked and cannot be
altered without knowledge of the access keys,
hotspot, and established password.
9. To view and confirm your changes, restart
VirusScan95 from the shortcut if you overwrote the
DEFAULT.VSC file or from your saved configuration
file (VSC). To alter your configuration settings
or make additional changes, repeat this process.
______________
CONTACT McAFEE
* FOR QUESTIONS, ORDERS, PROBLEMS, OR COMMENTS *
Contact McAfee's Customer Care department:
1. Call (408) 988-3832
Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time
2. Fax (408) 970-9727
24-hour, Group III fax
3. Fax-back automated response system (408) 988-3034
24-hour fax
Send correspondence to any of the following McAfee
locations.
McAfee Corporate Headquarters
2710 Walsh Avenue
Santa Clara, CA 95051-0963
McAfee East Coast Office
Jerral West Center
766 Shrewsbury Avenue
Tinton Falls, NJ 07724-3298
McAfee Central Office
5944 Luther Lane, Suite 117
Dallas, TX 75225
McAfee Canada
178 Main Street
Unionville, Ontario
Canada L2R 2G9
McAfee Europe B.V.
Orlyplein 81 - Busitel 1
1043 DS Amsterdam
The Netherlands
McAfee (UK) Ltd.
Hayley House, London Road
Bracknell, Berkshire RG12 2TH
United Kingdom
McAfee France S.A.
50 rue de Londres
75008 Paris
France
McAfee Deutschland GmbH
Industriestrasse 1
D-82110 Germering
Germany
Or, you can receive online assistance through any of the
following resources:
1. Bulletin Board System: (408) 988-4004
24-hour US Robotics HST DS
2. Internet e-mail: support@mcafee.com
3. Internet FTP: ftp.mcafee.com or 205.227.129.70
4. World Wide Web: http://www.mcafee.com
or http://205.227.129.161
5. America Online: keyword MCAFEE
6. CompuServe: GO MCAFEE
7. The Microsoft Network: GO MCAFEE
Before contacting McAfee, please make note of the
following information. When sending correspondence,
please include the same details.
- Program name and version number
- Type and brand of your computer, hard drive, and any
peripherals
- Operating system type and version
- Network name, operating system, and version
- Contents of your AUTOEXEC.BAT, CONFIG.SYS, and
system LOGIN script
- Microsoft service pack, where applicable
- Network card installed, where applicable
- Modem manufacturer, model, and baud, where
applicable
- Relevant browsers/applications and version number,
where applicable
- Problem
- Specific scenario where problem occurs
- Conditions required to reproduce problem
- Statement of whether problem is reproducible on demand
- Your contact information: voice, fax, and e-mail
Other general feedback is also appreciated.
* FOR ON-SITE TRAINING INFORMATION *
Contact McAfee Customer Service at (800) 338-8754.
* FOR PRODUCT UPGRADES *
To make it easier for you to receive and use McAfee's
products, we have established an Agents program to
provide service, sales, and support for our products
worldwide. For a listing of agents, see the file
AGENTS.TXT, where applicable, or contact McAfee
Customer Service for agents near you.