The Complete Interactive Cookbook/L1_JS_101199.ISO/readme.txt

Text File | 1996-10-31 | 22.4 KB | 522 lines

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The Complete Interactive Cookbook (tm)
Version v1.0 for Windows 3.1/Windows 95
⌐ 1996 SoftKey Multimedia Inc.
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Welcome to The Complete Interactive Cookbook!

We would like to thank you for your purchase. It is our goal to
make you a happy and satisfied customer, so we have created this
file with useful information and solutions to problems you may
encounter.

This file contains information that was not available at the
time the user guide and on-disc documentation was prepared, as
well as other important information to help you use this product
successfully. If you are uncertain how to make a recommended
change, please refer to the user's guides that came with Windows
and/or your computer system.

CONTENTS

  I. Installation Instructions and Suggestions

 II. Troubleshooting

III. Contacting Technical Support

 IV. Other Important Information

  V. SoftKey License Agreement

 VI. Credits and Copyrights


I. Installation Instructions and Suggestions
*********************************************************

A. Disk Compression

If you are using a disk compression utility, they can only
ESTIMATE available hard disk space. If the installation process
is not successful, you may need to free additional hard disk
space by removing unneeded files or applications from your hard
drive.


B. Network Installation

This product is designed as a "stand-alone" application and does
not support use by multiple users over a network.


C. Under Windows 3.1, The Complete Interactive Cookbook works
best with Windows operating in a 386-enhanced mode with a 20 MB
permanent swap file established on a non-compressed drive.


D. Installation Instructions

Compton's suggests that you exit all applications before
installing this product. Other programs and drivers running on
the computer may interfere with the installation process.

1. Installation for Windows 95

Simply place the progam CD in the CD-ROM drive. The Windows
95 Autoplay function automatically offers the option to install
the program, provided your Win 95 Autoplay feature is turned on.
If it is, click on "Install" to begin the installation.

If The Complete Interactive Cookbook CD is already in the
CD-ROM drive and you have bypassed the AutoPlay function or your
Win 95 Autoplay feature is turned off, follow these steps to begin
the installation: Click on "Start" and select "Run ...". In the
"Open" box, type "D:\SETUP.EXE" and press Enter. If your CD-ROM
drive is not drive "D", substitute the letter of your CD-ROM
drive when you type this statement. For example, if your CD-ROM
drive is drive "E", type "E:\SETUP.EXE" and press Enter.  Then
follow the on screen instructions.

When the program has finished installing the files, you are
notified that the installation has been completed. Then,
whenever you want to use The Complete Interactive Cookbook,
simply insert the program CD into your CD-ROM drive and click
on "OK" when asked if you want to run the program. To start the
program when the CD is already in your CD-ROM drive, click on
"Start", choose "Programs", choose "Compton's Home Library",
choose the "Cookbook" folder, and then choose "The Complete
Interactive Cookbook".

2. Installation for Windows 3.1

From the Program Manager, open the "File" menu and select
"Run...". In the "Command Line" box, type "D:\SETUP.EXE" and
press Enter. If your CD-ROM drive is not drive "D", substitute
the letter of your CD-ROM drive when you type this statement.
For example, if your CD-ROM drive is drive "E", type
"E:\SETUP.EXE" and press Enter.  Then follow the on screen
instructions.

Once the program files have been installed, the installation
program scans for Video for Windows. If Video for Windows
version 1.1e (or later) is already installed on your system, the
program offers you the option of starting the program or
returning to the Program Manager. If Video for Windows is not
installed on your system, the installation program offers to
install it for you. Once Video for Windows 1.1e is installed,
simply open the "Cookbook" group and double-click
on the "The Complete Interactive Cookbook" icon to start
the program.

To exit the installation program at any time, click Exit or
Cancel, or press F3.


E. Meeting the Minimum System Requirements

To run The Complete Interactive Cookbook, your computer must
meet the following minimum system requirements:
Windows 3.x or Win 95
DOS 5.0 or later
8MB RAM (16 recommended)
8MB hard disc space
Double speed '2x' CD drive (quad speed '4x' recommended)
MSCDEX v2.22 or later
640 x 480 with 256 colors resolution
                       [16 bit (high color) recommended]
8 bit Sound Blaster compatible sound card
Windows compatible mouse
Printers are optional


F. Running Directly from the CD-ROM

The Complete Interactive Cookbook must be installed to your hard
drive since it will not run directly off of the CD.


II. Troubleshooting
*********************************************************
This product has been successfully tested with a wide variety of
hardware and peripheral equipment. It should be noted, however,
that Microsoft Windows is a "device-independent" operating
system that relies on device drivers to communicate with the
various devices on your system. Occasionally, issues may occur
with one of these drivers. Conflicts with sound cards, video
displays, and printers are often resolved by reconfiguring or
updating the device drivers supplied by the manufacturers. This
product is not designed specifically for compatibility with any
particular hardware item.


A. Troubleshooting for both Windows 95 and Windows 3.1


1. Font Problems / Font Error Messages when starting
The Complete Interactive Cookbook.

The program requires that certain fonts be present on your
system to display text correctly. If the program is unable to
find the fonts it needs, some text may display poorly or in
unreadable fonts. (If you are using Windows 95, please also see
the section "Text is Illegible or Displays in Wing
Ding or Symbol Font" under "Troubleshooting for Windows 95"
below.)


2. Boosting Performance

Please reference the section below titled 'Troubleshooting
for Windows 95' or 'Troubleshooting for Windows 3.1.'


3. Program Installed Successfully but Will Not Launch

The Complete Interactive Cookbook requires that the Boreland
Database Engine (Bde) be present on your hard drive in order for
Cookbook's database to display.  First, check to make sure that
Bde is installed to it's default directory off of your hard drives
root directory. For Window 95, it should be located at 'C:\Program
Files\Boreland\Common Files\Bde.'  For Window 3.x, it should be
located at 'C:\idapi.'  In both cases, the letter 'C' should be
replaced with the appropriate letter of your hard drive.  If Bde is
not in the location above, you will need to reinstall that software
utility separately, it is not necessary to reinstall the cookbook
program.  To reinstall Bde:

For Window 3.x
From the Program Manager, open the "File" menu and select
"Run...". In the "Command Line" box, type "D:\INSTALL\IDAPI16\SETUP.EXE"
and press Enter. If your CD-ROM drive is not drive "D", substitute
the letter of your CD-ROM drive when you type this statement.
For example, if your CD-ROM drive is drive "E", type
"E:\INSTALL\IDAPI16\SETUP.EXE" and press Enter.  Then follow the on
screen instructions.

For Windows 95
If The Complete Interactive Cookbook CD is already in the
CD-ROM drive and you have bypassed the AutoPlay function or your
Win 95 Autoplay feature is turned off, follow these steps to begin
the installation: Click on "Start" and select "Run ...". In the
"Open" box, type "D:\INSTALL\IDAPI32\DISK1\SETUP.EXE" and press Enter.
If your CD-ROM drive is not drive "D", substitute the letter of your
CD-ROM drive when you type this statement. For example, if your CD-ROM
drive is drive "E", type "E:\INSTALL\IDAPI16\SETUP.EXE" and press
Enter.  Then follow the on screen instructions.

B. Troubleshooting for Windows 95

1. Movies Do Not Play:

To address this problem, click on the Windows 95 "Start" menu,
select "Settings", then select "Control Panel". In the resulting
window, double-click on the "Add/Remove Programs" icon, then
click on the "Windows Setup" tab. Scroll down in the list to
"Multimedia" and double-click on it. In the new list that
appears, scroll to "Video Compression" and make sure that the
box next to it is checked. Click on the "OK" button, then click
on "OK" again.

When you change these settings, you may have to re-start Windows
95 in order for the changes to take effect. Click on "Yes" if
offered this option.

2. Text is Illegible or Displays in Wing Ding or Symbol Font

Certain Lotus or IBM products, such as Lotus Wordpro, install a
font that interferes with the fonts used by Windows 95. This
problem can be resolved by removing the Monotype Sorts Font
version 2.0 from your system.

To remove the font, click on the Windows 95 "Start" menu, select
"Settings", then select "Control Panel". In the resulting
window, double-click on the "Fonts" icon. In the resulting list
of fonts, find "Monotype Sorts Font" (sometimes listed as
"Mtsorts_.ttf") and remove it by dragging it into the Windows 95
recycle bin on your desktop.

3. Problems Reading CD

If you have trouble with your CD-ROM performance, the problem
may be solved by adjusting the cache settings on your CD-ROM
drive. To change these settings, click on the Windows 95 "Start"
menu, select "Settings", then select "Control Panel". In the
resulting window, double-click on the "System" icon, then click
on the "Performance" tab. Make sure that in the resulting box
both "File System" and "Virtual Memory" indicate "32-bit". Click
on the "File System ..." button, and then click on the "CD-ROM"
tab. Move the slider in the "Supplemental cache size" all the
way to "Large". Make sure that the contents of the "Optimize
access pattern for" box matches the speed of your CD-ROM drive;
for example, if you have a double-speed (2X) CD-ROM drive, this
box should read "Double-speed drives".

When you change these settings, you may have to re-start Windows
95 in order for the changes to take effect. Click on "Yes" if
offered this option.

4. Optimizing Performance

To make sure your system is operating at its peak graphic
abilities, click on the Windows 95 "Start" menu, select
"Settings", then select "Control Panel". In the resulting
window, double-click on the "System" icon, then click on the
"Performance" tab. Click on the "Graphics ..." button. In the
resulting box, make sure the "Hardware acceleration" slider is
set all the way to "Full".

To make sure your hard drive is operating to its fullest
potential, click on the Windows 95 "Start" menu, select
"Settings", then select "Control Panel". In the resulting
window, double-click on the "System" icon, then click on the
"Performance" tab. Click on the "File System ..." button, and
then click on the "Hard Disk" tab. Make sure under "Typical role
of this machine" it reads "Desktop computer". Also make sure
that the slider bar for "Read-ahead optimization" is all the way
to the right at "Full".

When you change these settings, you may have to re-start Windows
95 in order for the changes to take effect. Click on "Yes" if
offered this option.

5. Locating Possible Conflicts

To find potential conflicts with your hardware that might be
causing problems with running The Complete Interactive Cookbook,
use the Windows 95 Device Manager. Click on the Windows 95 "Start"
menu, select "Settings", then select "Control Panel". In the
resulting window, double-click on the "System" icon, then click on
the "Device Manager" tab. In the resulting list, look for yellow
warning triangles with "!" in them. If you find any such
triangles, click once on the item to highlight it and then click
on the "Properties" button. Windows 95 will display a dialog box
that explains the status of that device. Consult your Windows 95
or computer system manual for more information.

6. Using The Complete Interactive Cookbook with SoftRam95

SoftRam95 is a memory expansion utility for Windows 95 made by
Syncronys Software. When using SoftRam95 and the program,
manually entering your virtual memory setting can lead to error
messages. SoftRam95 will work properly with The Complete Interactive
Cookbook if Windows 95 is allowed to control the virtual memory
setting itself.

7. Working with the Windows 95 Taskbar

If you are using the "Always on Top" and "Auto Hide" settings
for the Windows 95 Taskbar, the Taskbar may obscure some of the
program's buttons. To keep the Taskbar from appearing on top of
the program screen, turn off the "Always on Top" and
"Auto Hide" settings by clicking on the Windows 95 "Start"
button, then "Settings", then "Taskbar...".


C. Troubleshooting for Windows 3.1

1. "GPF in Module ???.DRV"

This type of error message is often related to the video driver
being used by Windows. It can often be resolved by changing the
video resolution to "640x480 with 256 colors".

An alternative is to switch to using Microsoft's Super VGA video
drivers. These can be obtained from Microsoft.

2. "CDR-lOl" or "Not Ready Reading (CD-ROM drive)"

Error messages related to the computer's ability to read the CD
can often be resolved in one of the following ways:

      --Make sure that the CD is clean and free of scratches.
        CDs can be washed in warm water and dish washing liquid.
        Scratched CDs should be replaced.

      --Don't cache the CD-ROM drive. If your computer is using
        DOS version 6.20 or later and the SMARTDRV caching
        driver, add a "/U" argument to the line that loads
        SMARTDRV in the AUTOEXEC.BAT file. The line may appear
        as "C:\DOS\SMARTDRV.EXE /X /U". For more information on
        SMARTDRV, type "HELP SMARTDRV" at the DOS prompt.

      --Assign 20 buffers to reading the CD. This is done by
        setting the "/M:" argument on the MSCDEX line to 20. The
        line may appear as "C:\DOS\MSCDEX.EXE /D:MSCD001 /M:20".
        For more information on MSCDEX, type "HELP MSCDEX" at
        the DOS prompt.

3. Videos Do Not Play

Under Windows 3.1 only, be sure that Video for Windows is
installed. The Complete Interactive Cookbook includes
Video for Windows version 1.1. This can be installed from the
Program Manager by opening the File menu and selecting "Run...".
In the "Command Line" box, type "D:\IV32RT\SETUP.EXE", and press
Enter. If your CD-ROM drive is not drive "D", substitute the
correct letter for your drive when you type this statement. For
instance, if your CD-ROM drive is drive "E", type
"E:\IV32RT\SETUP.EXE" and press Enter.

PLEASE NOTE: The Video for Windows supplied on the CD is
for Windows 3.1 ONLY. Do not install it on a Windows 95
system; Windows 95 already includes the necessary Video for
Windows software.


III.  Contacting Technical Support
*********************************************************
We are here to assist you with any issues regarding this
product. SoftKey Technical Support can be reached via
electronic mail, by U.S. mail, by fax, or by phone. Support is
also available on an electronic bulletin board system.

When contacting technical support by any method, please provide
as much information as you can about your computer system and
the problem you are experiencing, and include a phone number
where we can reach you if we need more information.

You can e-mail us via the Internet at [e-mail]. The
SoftKey Bulletin Board System can be reached via modem at (423)
670-2023.

To reach us by mail, send correspondence to:

      SoftKey Technical Support
      9715 Parkside Drive
      Knoxville, TN  37922 USA
      Attn: The Complete Interactive Cookbook

To contact us by fax, dial [phone].

For automated technical support, call [phone], 24 hours
a day. For fax-on-demand solutions to common problems, call
[phone], 24 hours a day.

To speak to a technical support agent, call [phone],
between 8:00 a.m. and 9:00 p.m. Eastern time, Monday through
Friday, or 8:00 a.m. to 7:00 p.m., Saturdays. Please be at
your computer when you call.


IV. Other Important Information
*********************************************************

A. Reinstalling or Removing The Complete Interactive Cookbook
Under Windows 95

If you installed The Complete Interactive Cookbook under
Windows 95, the operating system can help you remove the program
and its associated files. From the "Start" menu, select
"Settings", then "Control Panel". Then double-click on the
"Add/Remove Programs" icon. Follow the instructions in the
"Install/Uninstall" section to remove the program.
Uninstalling the program will remove any files you may
have created yourself, SPECIFICALLY, YOUR RECIPES AND MENUS.

Under Windows 3.1

Once you have installed The Complete Interactive Cookbook, you may
use the SETUP.EXE program to change the configuration or the
location of the program files on your hard drive, or to remove
the program and its associated files from your system. To do so,
make sure your program disc is in your CD-ROM drive, and then
use the Program Manager or the File Manager to launch the
SETUP.EXE program located on the CD-ROM. You will then be guided
through the available options. Uninstalling the program will
remove any files you may have created yourself, SPECIFICALLY, YOUR
RECIPES AND MENUS.


B. Registration

We strongly encourage you to register your product to make sure
you get all the benefits of a registered user: automatic
notification of upgrades, special pricing on Compton's products,
and more.


V. SOFTKEY LICENSE AGREEMENT
*********************************************************

PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS PROGRAM.
BY USING THIS PROGRAM, YOU ACCEPT THE TERMS OF THE SOFTKEY LICENSE
AGREEMENT.

This agreement governs your use of the SoftKey products enclosed with
it including any manuals, disks, computer program and materials
associated with it (the "Software"). By opening the sealed packages
containing the disks and/or by using the software, you agree to be
bound by the terms of this agreement. If you do not agree to the terms
of this agreement, promptly return the disk packages for a full refund
to the place where you purchased them.

1. Grant of License. This Agreement permits you to use one copy of the
Software, which is licensed as a single product. The Software is
"in use" on a computer when it is loaded into the temporary memory
(i.e., RAM) or installed into the permanent memory (e.g., hard disk or
other storage device) of that computer. You may use the Software on a
network provided you have purchased one copy for each user.

2. Copyright and Restrictions. The Software is owned by SoftKey or its
suppliers and is protected by United States and Canadian copyright laws
and international treaty provisions. SoftKey, its suppliers and
licensors retain all rights not expressly granted. You must treat the
Software like any other copyrighted material, except that you may
either make one copy of the Software solely for backup or archival
purposes or transfer the Software to a single hard disk provided you
keep the original solely for backup or archival purposes. You may not
rent or lease the Software, but you may transfer your rights under this
Agreement on a permanent basis provided you transfer the license
granted by this Agreement, the Software and all associated printed
materials, retain no copies and the recipient agrees to the terms of
this Agreement. You may not reverse engineer, decompile or disassemble
the Software, except to the extent the foregoing restriction is
expressly prohibited by applicable law.

3. Limited Warranty. For 90 days from your date of purchase, SoftKey or
its suppliers warrants that the media on which the Software is
distributed are free from defects in materials and workmanship. SoftKey
will, at its option, refund the amount you paid for the Software or
repair or replace the Software provided that (a) the defective Software
is returned to SoftKey or an authorized dealer within 90 days from the
date of purchase and (b) you have completed and returned the enclosed
registration card or registered electronically. These are your sole
remedies for any breach of warranty. SoftKey, its suppliers and
licensors disclaim all other warranties, either express or implied,
with respect to the Software and the accompanying written materials,
including but not limited to implied warranties of merchantability and
fitness for a particular purpose.

4. Limitation of Liabilities. In no event will SoftKey, its suppliers
or licensors be liable for any indirect, special, incidental, economic
or consequential damages arising out of the use or inability to use the
Software, even if such party has been advised of the possibility of
such damages. In no event will SoftKey, its suppliers or licensors'
liability exceed the amount paid by you for the Software. Because some
jurisdictions do not allow the exclusion or limitation of liability for
consequential or incidental damages, the above limitation may not apply
to you.

5. U.S. Government Restricted Rights. The Software is provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is
subject to restrictions as set forth in subparagraph (c)(1)(ii) of the
Rights in Technical Data and Computer Software clause at
DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial
Computer Software--Restricted Rights at 48 CFR 52.227-19, as
applicable. SoftKey International Inc., One Athenaeum Street,
Cambridge, MA 02142.

IMPORTANT NOTE: In order to receive technical support and notification
of product upgrading and enhancements, please register this product.

VI. Credits and Copyrights

⌐ 1996 SoftKey Multimedia Inc., a subsidiary of SoftKey International
Inc., and its licensors. SoftKey and ComptonÆs are registered
trademarks and The Complete Interactive Cookbook and ComptonÆs Home
Library are trademarks of SoftKey Multimedia Inc. ⌐ 1996 Salamander
Books Ltd. and Merehurst Limited ⌐ 1989. Microsoft, Windows and the
Windows logo are registered trademarks of Microsoft Corporation. All
other trademarks are the property of their respective owners.