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- DOCUMENT:Q105159 13-OCT-1993 [W_NT]
- TITLE :Ultrastor SCSI Host Adapters and Removable Hard Drives
- PRODUCT :Windows NT
- PROD/VER:3.10
- OPER/SYS:WINDOWS
- KEYWORDS:
-
- --------------------------------------------------------------------
- The information in this article applies to:
-
- - Microsoft Windows NT operating system version 3.1
- - Microsoft Windows NT Advanced Server version 3.1
- --------------------------------------------------------------------
-
- SYMPTOMS
- ========
-
- After adding a removable hard drive, such as Syquest drive, the system
- does not boot to Windows NT. The following error message appears on a
- blue screen:
-
- Inaccessible boot device.
-
- CAUSE
- ======
-
- All fixed and removable hard disks are serviced through BIOS INT 13
- service routine. If a removable hard disk is connected to Ultrastor
- SCSI host adapter, it will be treated as a regular fixed hard disk
- through on-board BIOS. The following problems may occur:
-
- - During boot time, if a cartridge was not inserted in the removable
- hard disk, on-board BIOS will time-out with a "Device not ready"
- error message.
-
- - Media change in the device cannot be recognized without using a
- third-party software.
-
- RESOLUTION
- ==========
-
- To exclude services for removable hard disks from on-board BIOS INT
- 13, do the following:
-
- - For Ultrastor 14F, jumper JP11 pins 9-10.
-
- - For Ultrastor 24F/24Fa, set the host adapter SCSI ID to 6.
-
- - For Ultrastor 14N, jumper JP21 pins 1-2.
-
- For more information, please call Ultrastor Corporation Technical
- Support at (510) 623-8955.
-
- The products included here are manufactured by a vendor independent of
- Microsoft; we make no warranty, implied or otherwise, regarding these
- products' performance or reliability.
-
- Additional reference words: 3.10
- KBCategory:
- KBSubCategory: hrdwr
-
- =============================================================================
-
- THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
- PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
- ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
- OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
- EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
- ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
- CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
- MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
- POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
- OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
- SO THE FOREGOING LIMITATION MAY NOT APPLY.
-
- Copyright Microsoft Corporation 1993.