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- DOCUMENT:Q104927 06-OCT-1993 [W_NT]
- TITLE :Cardfile Printing on LaserJet 4 Prints Double Line
- PRODUCT :Windows NT
- PROD/VER:3.10
- OPER/SYS:WINDOWS
- KEYWORDS:
-
- --------------------------------------------------------------------
- The information in this article applies to:
-
- - Microsoft Windows NT operating system version 3.1
- - Microsoft Windows NT Advanced Server version 3.1
- --------------------------------------------------------------------
-
- SYMPTOMS
- ========
-
- When you print from Cardfile using the Hewlett-Packard (HP) LaserJet 4
- or HP LaserJet 4Si PCL drivers, a double line is printed between the
- index lines and the body of the card. The lower of the two lines is
- printed through any text on the first line of the body of the card.
-
- RESOLUTION
- ==========
-
- The HP LaserJet 4 Si/Si MX PS, HP LaserJet II, and HP LaserJet III
- drivers do not exhibit this problem.
-
- Microsoft has confirmed this to be a problem with Windows NT version
- 3.1 and Windows NT Advanced Server version 3.1. We are researching
- this problem and will post new information here in the Microsoft
- Knowledge Base as it becomes available.
-
- MORE INFORMATION
- ================
-
- Steps to Reproduce Problem
- --------------------------
-
- 1. Install the HP LaserJet 4 or HP LaserJet 4Si PCL driver.
-
- 2. Run Cardfile in Card view (default) and type some text on the index
- line and also on the first line of the body.
-
- 3. From the File menu, choose Print.
-
- The card will print correctly, with the exception of a double line
- instead of a single line between the index line and the card body.
-
- NOTE: There is a double line in the card on the screen, but only a
- single line should be printed.
-
- Additional reference words: 3.10 Laser Jet
- KBCategory:
- KBSubCategory: prt
-
- =============================================================================
-
- THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
- PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
- ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
- OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
- EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
- ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
- CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
- MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
- POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
- OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
- SO THE FOREGOING LIMITATION MAY NOT APPLY.
-
- Copyright Microsoft Corporation 1993.