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COMMON.DOC
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1991-04-23
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This is a list of common SysOp mistakes and how to fix them:
1. Q. ACFiles isn't updating the download counters or the user's statistics.
It also doesn't untag files after it transmits.
A. This is a symptom of not having your protocol's log setting correct or
could be you don't have the correct log format or receive flags right.
Check to make sure that your external protocol is creating a log and
that you have an appropriate log format statement in ACFConf. If you
need assistance with this, don't hesitate to contact me. I'm willing
to give you configurations for any protocol.
2. Q. When moving a file, it doesn't always get the name right after conversion.
What is happening?
A. You are not returning the correct filename to ACFiles via. the FILENAME
file. If you need more help, send your MOVE.BAT to me and I'll get it
patched up for you.
3. Q. When a user is on-line I sometimes don't see the statistics information
at the bottom of a file list or the file list looks strange as they
scroll.
A. This is not an error. ACFiles detects the remote system's screen length
and uses that. So if it detects them to have 50 lines and you only have
25 on your end then you will naturally be missing some information. The
user will see the screens just fine though.
4. Q. What is an area tag???
A. An area tag is a 2-character I.D. for a file area instead of having to
give ACFiles a path all the time for moving files, etc. It is the same
key combination that you would do to get to the area. So, area B5 would
be Set B, Number 5. The area's area tag is displayed at the top of the
configured file areas in ACFConf as well as ACFiles.
5. Q. When doing a file list I see ANSI codes.
A. You don't have ANSI.SYS installed. Or, if you have a 50 line screen or
something you may not have the correct ANSI.SYS involved. Read your
system's manuals for more information there.
6. Q. ACFiles isn't returning to the BBS with the correct time left.
A. You are using a Type 7 that doesn't read the exitinfo.bbs back in
or are failing to make sure the updated exitinfo.bbs is in that
directory. QuickBBS 2.75 will work fine with Type 7. Others should
run Type 15.
If you have any questions, you can ask in the QuickBBS echo (in either fidonet
or EggNet) to Ray Cole. Or you can call one of the Beta sites and they'll be
glad to help you out. You may send netmail to me but be warned - I probably
won't call your system to send you information back unless you are registered.
I will, however, put your mail on hold for you to pickup. I normally address
problems within a 24 hour period. Or you may call be between 7:00pm until about
11:00pm Central. I should be around if I'm not at a school activitiy or
something. I WILL support my program to the max. Chances are I'll get you a
fix out the same day.
Thanks for using ACFiles!
Ray 'C'ole
Creator, Auto Control Programs