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HELP.DOC
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1992-12-20
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HOW TO GET HELP:
We want your evaluation of Zephyr to be a pleasant experience. We are more
than happy to give you a jump start if you are having problems. HOWEVER ...
1. We do not receive a penny from ANY shareware distributor from whom you
may have purchased your Zephyr evaluation disks.
2. We are NOT free data base consultants. If you need one, hire one!
3. Zephyr has been designed to be used by non-programmers; however, it
assumes a certain basic knowledge of DOS. Please don't call us to teach
you DOS. Visit your local community college or computer store and sign
up for an introductory DOS course there. The FoxPro2 Made Easy book will
also prove enormously helpful for those who have never used a data base
before.
4. Please do NOT send us 10-page summaries of applications you want to build.
We have provided Zephyr as a shareware product so that YOU can determine
whether it will meet your needs BEFORE you buy it. Our assistance does
not extend to building your data base applications. We've provided the
best non-programmer's tool in the industry for doing the job, but you
still have to expend the effort to get your application built. Whew!!
5. We have a life beyond Zephyr ... believe it or not. We would appreciate
your indulgence in calling only between the hours of 6 pm and 9 pm, Mon-
day through Thursday (ATLANTA time!). If these hours do not suit your
schedule, then write us a letter AND include a self-addressed, stamped
envelope (SASE). You will receive a prompt reply. If you don't send
an SASE with your letter, don't expect a reply.
6. We have made calling as easy and inexpensive as possible by installing a
new AT&T long-distance number. The charge after 5 pm (your time) is 15¢
a minute as of December, 1992. Just call 10288-0-700-WARD-MUNDY. You can
only make a 700 long-distance call within the continental United States.
Both Alaska and Hawaii are excluded as of December, 1992. You may also
call our regular number: 404/237-9420. For orders only, our fax number
is available. That number is 404/237-1167.
7. Finally, we have a VERY liberal site license program for companies that
want to install Zephyr on every desktop. We have an incredibly liberal
educational program for schools and universities that want to use Zephyr
as part of their curriculum. Call or fax your situation, and we will
provide a prompt reply.
8. We welcome your comments and suggestions for future versions. What you
see in Zephyr 4.0 is the result of literally hundreds of suggestions we
have received over the past three years. Enjoy!