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- @ JOB SATISFACTION
-
- # By Andrew Campbell 1994
-
-
- = November 1990
-
- I was sixteen and to everybody - including myself - just a shy and
- inexperienced little girl.
- I worked a three-hour evening shift from five till eight, monday to
- friday, on the checkouts you know? Shit job, shit pay, but I wanted to
- show my Mum I could earn money... she thought she had to serve on me
- day in, day out, and that I'd have to live off her spending money all
- my life. When I got the job at the store she couldn't nag me, couldn't
- accuse me of being a lazy bitch; I was out there doing things for
- people, earning money... know what I mean?
- I'd been there about two weeks, no more - earned less than a hundred
- pounds I reckon - when I realised nobody really paid any attention to
- me; customers never smiled, none of the staff said hello... I didn't
- get it, didn't understand what I was doing wrong.
- My boss was called Brian Norman, one fuck of a big bloke with a sort
- of square-shaped head and a weird face. He told me this, told me that,
- taught me how to use the checkouts properly, that kind of shit and he
- also told me about the alarms...
- I always finished my shift when the store closed. Always. Brian was
- the one who locked the place up, usually. Places as big and valuable
- as B&Q have these weird number-pads that need special codes to switch
- them on and off, know what I mean? Once the alarm was set, Brian would
- run out of the store and lock up as quick as he could. "Because," he
- told me once, "if anything or anybody moves so much as an inch when
- that alarm is on, the sensors will get them, detect their movement,
- and then the biggest, loudest sirens in the country will go off and
- all the police in the world - even the Army - will come and check this
- place out."
- The Army, for fucks sake! I can't believe I took that motherfucker's
- words so seriously, but I did, shit yes. That job was so precious to
- me I took everything about it seriously.
- One night I was fucking about with my locker because some fuckstain
- had jammed chewing gum in the keyhole, when all of a sudden I heard
- the alarm beeping away down on the shop floor. I managed to wrench my
- locker open, grab my coat and bag, run down stairs but I was too late;
- everyone had gone. The alarm was getting faster, faster, and I knew
- when it stopped if I so much as wobbled my tits the sirens would go,
- the lights would flash, the police and the Army would come, and I'd be
- taken away to God knows where.
- Whilst the alarm kept on beeping, I knew I was safe, but it could
- stop any second, I thought. I panicked. Ran for the main doors, stared
- out into the blackness. I guess I should make you understand the whole
- fucking store was pitch dark; they never left any lights on. Never. I
- pounded on those doors like a fucking maniac, whacked them as hard as
- I could. I even started yelling for help, Christ I was so scared. In
- the end Brian Norman appeared at the other side; his face was a weird
- bluish-colour in the moonlight, and I screamed and ran back from the
- doors after seeing it.
- "STAY STILL!!" he shouted to me furiously, and I did. I froze like a
- statue and stopped breathing. Only the beeping of the alarm could be
- heard; beep, beep, beep, beep.... then nothing. Silence. I knew from
- that moment on if I was to move, those sensors would get me; sirens
- would scream... the police and the Army would come.
- Outside, Brian just stared at me. I started crying and shivering and
- saying, "Please get me out Mr Norman!" like some kind of weedy infant.
- Any normal, sane Department Manager would have sympathized with my
- fear, opened up, switched off the alarm and maybe given me a cup of
- coffee to calm me down, but shit no; Brian Norman just grinned.
- "You're a pathetic, weedy little thing aren't you?" he shouted to me
- - shouting only so I could hear him through the thick glass of the
- main doors. "always the quietest, always unaware of things going on
- around you... always the last one out of the store." I tried to
- protest, but Brian shrieked at me: "STAY STILL!" as though I'd be shot
- if I tried to move. I was terrified, absolutely fucking terrified, not
- just of the sensors, but of this man... my own boss.
- "It'll take me a while to get permission to open the store again," he
- told me. "I'll have to phone the manager. Stay absolutely still whilst
- I do it. Understand? Do you?" I said I understood, told him to please
- hurry up.
- He grinned again, then fucked off. I was alone in the dark, silent
- hardware store, unable to move an inch, scared out of my fucking mind.
- Seconds passed. Sweat rolled off my back, tears sped down my face - a
- million itches begged for attention. Seconds became minutes, my body
- became wet, not just damp. Outside through the main doors I could see
- only blackness... a few stars twinkled occasionally, but that was all.
- Minutes became hours... the silence was filled by screaming voices
- inside my head; voices of pain telling me my legs were going to
- collapse... voices of anger making me feel guilty for being such a
- slow, worthless bitch... and voices of reality, perhaps the most
- terrifying, whispering to me that Brian Norman was never coming back,
- that I was going to stand here all night... unable to sleep... unable
- to move...
- But Brian did return. It must have been two, maybe three hours later.
- I started crying again when his face appeared at the doors, this time
- my tears were of relief, utter, total relief. I heard him jangle keys,
- unlock the heavy doors, and as soon as he punched in the code and told
- me the store was secure, I collapsed in a sweaty heap.
- The next thing I remember is being sat in the manager's office, still
- in the dark, but with Brian looking at me. He wasn't grinning anymore,
- but frowning... frowning a lot.
- "Store manager says I have to search you." he told me. "Store manager
- says I can't let you go home until I've made sure you haven't stolen
- anything." I tried to plead with him that I was not a thief and would
- never think about trying to steal from the store, that this whole
- fucking mess was an accident, just a fucking accident, but he took no
- notice... wouldn't accept those excuses. "Empty your bag," he
- demanded, and I did as he said. "Empty your coat," came next, which I
- didn't mind either, but then he said, "Take off your clothes," and I
- felt my blood turn to ice. I stared at his face for a while, thinking
- he might suddenly grin and say 'I'm only joking sweetheart, lets get
- you home' but he didn't alter his serious expression and he didn't let
- on that he was joking. I knew I wasn't going to see my mum at all that
- night unless I removed my clothes for him.
- So I did. I took them all off, apart from my bra and knickers, but
- he even demanded those too, so I complied, not without breaking down
- into tears again.
- He told me to turn around. Told me to lean over against the chair I'd
- been sitting on. I asked him what for, he said just do it, so I did. I
- did exactly as he told me.
- A few moments later he came up behind me and... I don't remember much
- of it, just feeling hot, dizzy and sick, and hearing Brian moaning and
- whispering to himself. I remember being too weak in mind and body to
- be able to resist him, to even be aware of what he was doing.
- When he'd finished what he wanted to do, he told me to stand up
- properly and get dressed. I did as he said, then he led me to the
- outside doors again and told me not to tell anyone what had happened
- tonight. He said I'd be fired if I ever spoke a word, so I promised I
- wouldn't. He touched my cheek, frowned, then shouted, "Get out of here
- you weedy bitch," very loudly, and I ran for it. Ran like crazy, out
- of the store, out of the carpark, into town. I waited almost an hour
- at a bus-stop before coming to the conclusion there must be no buses
- running at such a late hour. I ended up walking home.
- It must have been after two o'clock when I got in, and as soon as I
- set foot in the door my mum, who of course had been waiting up for me
- all this time, started screaming like a madwoman. Remembering the
- promise Brian had demanded I keep, I lied to my mum, said I'd got on
- the wrong bus, gotten myself lost. She said I was a stupid, clumsy
- bitch and sent me upstairs immediately; no supper. In my bedroom I
- just collapsed on my bed and cried and cried and cried...
-
- I woke up early in the morning, staring up at the ceiling, sheets on
- the floor, my hands between my legs. I was another person in the same
- body, a person who wasn't going to cry anymore, wasn't going to let
- people push me about... and most certainly wasn't going to let Brian
- Norman get away with what he'd done to me. I stayed in bed until four
- o'clock in the evening, just thinking... transforming myself I suppose
- you could say.
- I always hurried in to work when I was late but now I found I just
- didn't care anymore. Everything seemed so simple and in focus. No
- longer did I feel odd, silly or stupid... I felt big, strong and in
- total control of myself, know what I mean?
- I strolled in at ten past five, much to the anger of Harry Black, who
- happened to be the duty manager that day. He knew how easily I was
- manipulated, so made sure I was given a full lecture. Big fucker he
- was, but rather old and clumsy. He shouted into my blank face that I
- should come in at least ten minutes early to get a fresh start and
- prepare my float (the drawers of cash they put in tills, you know?)
- and I withstood his bawling until he told me I was dismissed. Then, I
- stood up and said, "Fuck yourself." quite loudly and calmly.
- His face kind of sank and his eyes widened. I could have laughed - I
- wanted to laugh - but I kept my expression as solid as a rock. His
- wrinkled hand reached up and pointed to my nose, almost touched it.
- "I-I beg..." he whispered furiously. "I beg your PARDON?!"
- I leaned forward a bit and said even louder, "Fuck off." Then turned
- around and walked out of his office. A guy called Daniel Wick bumped
- my shoulder as I passed him in the corridor that lead to the lockers.
- Instead of ignoring him, I stopped and said, "Watch where you're
- going sheep fucker." and his reaction was as I had predicted; he came
- at me angrilly, his fist held high. He'd done the same thing before
- when I'd accidently dropped some cardboard in the warehouse when he'd
- been sweeping up but I didn't cower away from him like I had done
- then. He towered over me, face red, teeth showing.
- "Apologise now, bitch," he demanded. "Nobody ever says anything like
- that to me. Ever. Now say you're sorry, that you didn't mean it and
- you'll never do it again."
- I lifted a biro into his field of vision and said quietly, "Do you
- want it in writing?" then before he could answer, I jabbed the point
- of it under his chin. No, I didn't jab it - I rammed it, keeping hold,
- making sure it came up and out of his mouth. When I saw the bloodied
- tip wiggling below his tongue, I wrenched it out again. He collapsed
- and began to swim around in a pool of his own blood.
- I watched him for a few moments, my right hand warm and dripping,
- then I coughed deeply - gathering flem in the back of my throat - and
- spat on the repulsive bastard.
- By the time I got upstairs I was pretty sure I would lose my job
- today. I'd got blood all over my hands and blouse but I couldn't be
- arsed to wash it off; I didn't find it horrible or disturbing. I even
- thought of tasting it would you believe? Didn't though.
- Just as I was about to open my locker, in crashed Betty Willis, a
- revolting checkout operator who was as loud as she was fat. She was
- munching crisps and trying to tell me something at the same time. I
- listened to her for about ten seconds, then yelled "I can't tell a
- fucking word you're saying you stupid fat cow" and there was a really
- sudden, peaceful - almost majestic - silence.
- I think she burst into tears, I can't really remember, but she left
- the cloakroom in a rush anyway. Whilst I put on my B&Q uniform (which
- was actually just a dull tee-shirt and a filthy red apron with 'Clare'
- smacked on it in huge, white letters - as if anyone cared) I heard
- screaming downstairs. Some one must have discovered the mess I thought
- and carried on dressing.
- I opened the cloakroom door to face Harry Black's finger again. His
- expression was one of sheer fury. He said, "Downstairs! NOW!" but then
- shrieked when I grabbed his finger and twisted it until it snapped.
- When he was down on the floor, I booted him in the ribs as hard as I
- could, then in the head. For the first time in my life I felt trully
- satisfied with own doings. He tried to beg for mercy but I ignored
- him; my foot collided with his gaping mouth and he was mute.
- Dead, I hoped.
- When I got back down onto the shop floor I realised what I was here
- to do today. I had a mission, a lethal, destructive mission and I was
- not going to leave this place without completing it.
- The heat-radiating lights shone down on me from the huge and complex
- roof of the store as I walked steadily down the main aisle. The voice
- of some television presenter rambled on about a new brand of paint
- before being replaced by a painfully repetitive pop-music track.
- Promotional products sat neatly arranged at the end of every gondola.
- Clusters of evening shoppers stood motionless and gossiping. Children
- stopped playing their games to watch me - a girl with drying blood on
- her hands and a sly smile scarring her face... yes, only the children
- seemed to see me; I felt invisible to all but their innocent eyes.
- Time seemed to slow down as I walked into the warehouse. There was no
- beeping siren to be heard, indicating the fork-lift truck was out of
- use at the moment. Gigantic shelves packed with over-stock and special
- customer deliveries towered me at either side like twisted monuments
- in an alien chapel. Entrails of dust-coated shrink-wrapping snaked
- across the floor, caught in a gentle open-space breeze.
- At the bottom end of the warehouse stood an old rusty baler, a filthy
- racking system crammed full of faulty/damaged goods and the balding,
- middle-aged warehouse manager - Geremy Richards who was filling in a
- form of some kind. He glanced up, saw me approaching and said, "Hello
- young lady. Now where's your hat, huh?"
- According to health and safety regulations you're always supposed to
- wear a plastic hat in the warehouse because of all the precariously
- balanced heavy items. Obviously being cautioned for not wearing a
- protective item was the least of my troubles that day.
- I walked right up to the man and said, "I need a light."
- He finished scribbling, examined his work for a few moments, then
- looked up at me and blinked. "Eh? A light? What for?"
- "It's for Brian Norman," I said and grinned. "He's dying for a smoke.
- Sent me to get it."
- Richards sighed and started rumaging around in his trouser pockets.
- "Well, you ought to start sayin' no when he asks you little favours
- like this. You'll end up everybody's mug." he found his lighter and
- gave it to me. "There you go, my darlin'."
- I fingered the item gently, lovingly. "Thankyou Mr Richards. You
- don't know how much this means to me."
- "No problem," He sniggered, eyed me up, then carried on with his
- work. I walked over to the baler, opened the hatch and took out a
- piece of flattened card.
- On my third strike the lighter produced a good, solid flame and
- within seconds I was looking at the key to this evil store's downfall.
- I held the flaming piece of card inside the baler for a few moments,
- then procceeded to set fire to boxes and packages at random on my way
- out of the warehouse. By the time I was back on the shop floor, the
- fire alarm had been sounded.
- I progressed down the central aisle towards the checkouts, stopping
- occasionally to set fire to the products on promotion... some of them
- burned slowly and neatly, whilst others shot up in flames and began to
- snap and crackle. Smoke, dark and deadly, swirled across the roof in
- hellish clouds, darkening the whole store and choking the music
- speakers.
- Both staff and customers were hysterical when I reached the last
- gondola, just before the checkouts. It contained drill-bits, sand
- paper, cutting discs and gas cannisters for blow-lamps. I tossed away
- the blackened piece of cardboard and replaced it with several gas
- cannisters. When I heard Brian Norman shouting people to hurry, a
- huge, cheerful grin spread across my face.
- The last B&Q store to burn down had been completely destroyed in less
- than four minutes. Realising I had very little time to accomplish my
- mission I ran down the hardware aisle, tore a protective face-mask out
- of its package and put it on. When a solid wall of churning black
- smoke came silently drifting down the store heading right for me, I
- realised I had acted wisely and just in time, too.
- I ran from the enclosing menace as fast as I could. The noise of the
- flames had suddenly become horrendously loud... the whole store was
- dark, hot and flickering orange. Metallic squeals, ear-splitting bangs
- and the sound of sirens mingled... I felt as though I'd summoned a
- fire demon from the very deepest depths of hell.
- I saw Brian Norman running for an open fire-exit beside the manager's
- office, lowered my face-mask and yelled, "MR NORMAN! HELP MEE!". He
- stopped, looked around wildly, saw me stood there with my hands by my
- sides. "MR NORMAN PLEASE HELP ME!" I screamed, even though I wasn't
- scared at all. I had open access to that same fire-exit but HE didn't
- know that. He couldn't see as well as I could from that side of the
- checkouts. There were too many obstructions - abandoned bags, trolleys
- full of sizzling purchases - blocking his vision.
- "Clare! Run!" he bellowed, bending at the knees, squinting to try and
- make out my situation. "Come on! Hurry! Get OUT!"
- I shook my head quickly. "I'm too SCARED Mr Norman!"
- He cursed and came scuttling across one of the tills towards me,
- coughing and spluttering. I watched him, lowering my face mask and
- narrowing my eyes... I had him now. He was mine.
- "Come on!" he exclaimed when he'd clambered over everything in his
- path. He had black smears down both cheeks and his hair was wet.
- "We've got to hurry! Face mask... good girl! Clever girl! Now come
- on!" he grabbed my shoulders. I reacted instantly and booted him as
- hard as I could in the shins. He screamed much better than I thought
- and collapsed, almost dragging me down with him. Once he was on the
- floor, I kicked him and kicked him and kicked him... each time I
- bashed my shoe into his body we both cried out - a chaotic, tangled
- sound of pain and triumph.
- When he was bleeding like hell and unable to fight back, I crouched
- down, ripped open the zipper on his trousers and stuffed one of the
- gas-cannisters down there. The other, I crammed up his jumper. He
- couldn't react; the skin on one side of his face was torn away in the
- patten of the sole of my shoe. He simply moaned and gargled and and
- coughed up thick, steaming blood.
- As soon as I'd finished with him, I ran for those fire-doors. They
- were wide open and bright white... like the gates of heaven. Behind me
- the whole roof thundered and cracked and sent fireballs scorching down
- over the floor.
- Seconds before escape, I turned and looked back. A vision of Satan's
- world raged in front of my eyes... orangy-black fire that seemed to
- shriek and bawl... swirling black airships with demonic faces that
- swam through the air and laughed with insane pleasure... and the
- distant wail of a tortured man before an explosion of charred limbs
- and fizzled clothing...
- Grinning, yet with tears down my cheeks, I pelted through the fire-
- exit. A handsome-looking fireman came sprinting towards me, a thick
- blanket held apart to take me...
- And I ran.
- I ran away from him.
-
-
-