Bleu Rose Ltd. will provide you with a detailed explanation of ANY Macintosh OS error you have an interest in. This is a FREE service available to you via EMail from Bleu Rose Ltd.
Request an Error Analysis is an application that aids you in taking advantage of our free Macintosh error analysis service.
It creates 2 text files suitable for EMailing to us. Inside the files are details about your Macintosh (or clone) that will aid us in determining the cause of your error.
This document describes Request an Error Analysis v2.0.
System Requirements
• Mac OS 7.0 or later
• Any Mac or clone
• 6.9 MB of disk space
• 0.9 MB of RAM
• A Screen resolution of 640 by 480 or larger set to at least 256 colors is recommended for reading the Instruction Manual.
Availability
Request an Error Analysis is available from our web site:
www.bleurose.com
as a free program. You may use it (and take advantage of the service it offers) for no charge. It is included in the Black & Bleu™ download.
Download size
1.6 MB (about 5 minutes at 56k)
Price
Free. You may give Request an Error Analysis to anyone you like without restriction.
Restrictions
All information is presented in English.
Installation
Request an Error Analysis is supplied as part of our product called Black & Bleu™. Black & Bleu™ is supplied as a self-extracting StuffIt archive file.
The archive contains the following items:
Black & Bleu™ - the error analyzer application
Black & Bleu™/PRO - the error analyzer application (PRO version)
Read about Black & Bleu™ - a file similar to the one you are reading
describing Black & Bleu™
B & B Instruction Manual - an application containing information
about using Black & Bleu™
Printable Instructions - a folder containing the chapters of
the instruction manual in SimpleText
format. These files are black & white
with spacing suitable for printed output.
Notes - a folder containing a file that describes
how to add notes to B&B's explanations
Request an Error Analysis - an application you can use to ask us
about error you've gotten.
(This is a FREE service offered by Bleu Rose Ltd.)
Read about Request... - a copy of the file you are reading
Prepare your Order - an application that helps you pay for
Black & Bleu™ via FAX, EMail or traditional
Mail.
How To Order - instructions for ordering using
Prepare your Order . Prepare your Order
helps you order Black & Bleu™.
Your License Key - Information about the License Key
that you need to turn the demo into
the commercial version.
Disk Utility Shoot-out - A comparison of various disk repair
utilities by Misha Sakellaropoulo
of the Macintosh News Network
(www.macnn.com)
(Applications are indicated by italics)
Version History
v2.0 - Released in June 2000
New Features
• The error NAME is now included in the display and the EMail file
Minor bug fixed:
• If you requested an error analysis, you might be told that the
error was on file when it wasn't.
v1.2 - Released in December 1999
New Features
• Added an "Installed Drivers" list to the data collected
• Support for Mac OS 9
Changes:
• Removed a warning about EMail delivery problems to AOL accounts
• Increased the memory footprint from 800k to 900k
Bugs fixed:
• Fixed a potential Type 25 system crash
• Fixed a potential system hang on Black & White Mac Classic II models
v1.1 - Released in June 1999
• Added a warning about EMail delivery problems to AOL accounts
• Fixed a potential Error 3 system crash that would
sometimes occur when looking up the
TCP/IP address of the system
• Minor bug fixes associated with the EMail message layout
v1.0.1 - Released in March 1999
• Added support for CDROM packaging
• Replaced Aladdin Systems with Kagi as our "Order Desk"
