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Microsoft Windows Help File Content  |  1998-04-08  |  8.6 KB  |  177 lines
  1. :Base PFEAdv.hlp>main
  2. 1 Performance Management: an Overview
  3. 2 The Performance Management Cycle...
  4. 3 Overview=ThePerformanceManagementCycle
  5. 3 Purposes of Performance Reviews=PurposesofPerformanceReviews
  6. 3 Benefits of Performance Management=BenefitsofPerformanceManagement
  7. 3 Obstacles to Effective Performance Management=ObstaclestoEffectivePerformanceManagement
  8. 2 Legal Considerations...
  9. 3 Overview=LegalConsiderations
  10. 3 The Uniform Guidelines on Employment Selection Procedures=TheUniformGuidelinesonEmploymentSelectionProcedures
  11. 3 How to Comply With the Uniform Guidelines=HowtoComplyWiththeUniformGuidelines
  12. 3 Federal Discrimination Laws=FederalDiscriminationLaws
  13. 3 State Discrimination Laws=StateDiscriminationLaws
  14. 3 Discrimination Suits=DiscriminationSuits
  15. 3 Wrongful Termination=WrongfulTermination
  16. 3 Progressive Discipline=ProgressiveDiscipline
  17. 3 Employment-At-Will=Employment.At.Will
  18. 3 Job Duty Relationship=JobDutyRelationship
  19. 3 Defamation=Defamation
  20. 2 How to Set Up a Performance Management Program...
  21. 3 Overview=HowtoSetUpaPerformanceManagementProgram
  22. 3 Frequency=Frequency
  23. 3 Scheduling=Scheduling
  24. 3 Communicating the Program=CommunicatingtheProgram
  25. 3 Monitoring Performance Reviews=MonitoringPerformanceReviews
  26. 3 Record Keeping...
  27. 4 Overview=RecordKeeping
  28. 4 Filing Completed Reviews=FilingCompletedReviews
  29. 4 Personnel File Legislation=PersonnelFileLegislation
  30. 3 Performance Review Policy...
  31. 4 Overview=PerformanceReviewPolicy
  32. 1 Managing Performance
  33. 2 Ongoing Performance Management=OngoingPerformanceManagement
  34. 2 Setting Goals...
  35. 3 Overview=SettingGoals
  36. 3 How to Write Goals=HowtoWriteGoals
  37. 3 Examples of Well-Written Goals=ExamplesofWell.WrittenGoals
  38. 3 Writing Goal Measurements=WritingGoalMeasurements
  39. 3 Categorizing Goals=CategorizingGoals
  40. 3 Keeping Goals Updated=KeepingGoalsUpdated
  41. 3 Setting Future Goals=SettingFutureGoals
  42. 2 Creating Log Events...
  43. 3 Overview=CreatingLogEvents
  44. 3 Documenting Performance Problems=DocumentingPerformanceProblems
  45. 3 Documenting Successful Performance=DocumentingSuccessfulPerformance
  46. 3 Additional Ideas for Log Events=AdditionalIdeasforLogEvents
  47. 3 Using Performance Reminders=UsingPerformanceReminders
  48. 3 Attaching Documents=AttachingDocuments
  49. 3 Viewing Job Descriptions and Performance Reviews=ViewingJobDescriptionsandPerformanceReviews
  50. 2 Coaching for Improved Performance...
  51. 3 Overview=CoachingforImprovedPerformance
  52. 3 Opportunities for Coaching=OpportunitiesforCoaching
  53. 3 Coaching Steps for Correcting Performance Problems...
  54. 4 Overview=CoachingStepsforCorrectingPerformanceProblems
  55. 4 Prepare for a Coaching Session=PrepareforaCoachingSession
  56. 4 Discuss the Problem With the Employee=DiscusstheProblemWiththeEmployee
  57. 4 Develop a Performance Improvement Plan=DevelopaPerformanceImprovementPlan
  58. 4 Follow Up and Monitor Results=FollowUpandMonitorResults
  59. 3 Providing Performance Feedback...
  60. 4 Overview=ProvidingPerformanceFeedback
  61. 4 Giving Negative Feedback=GivingNegativeFeedback
  62. 4 Giving Positive Feedback=GivingPositiveFeedback
  63. 1 Evaluating Employees
  64. 2 Gathering Information...
  65. 3 Overview=GatheringInformation
  66. 3 Review the Job Description=ReviewtheJobDescription
  67. 3 Review Performance Manager=ReviewPerformanceManager
  68. 3 Review the Last Review=ReviewtheLastReview
  69. 3 Get Feedback From Others=GetFeedbackFromOthers
  70. 3 Get a Self-Review From the Employee=GetaSelf.ReviewFromtheEmployee
  71. 3 Evaluation Traps...
  72. 4 Overview=EvaluationTraps
  73. 4 Job Relationship=JobRelationship
  74. 4 Supportability=Supportability
  75. 4 Leniency Bias=LeniencyBias
  76. 4 Recency Bias=RecencyBias
  77. 4 Halo Effect=HaloEffect
  78. 4 Opportunity Bias=OpportunityBias
  79. 4 Familiarity Bias=FamiliarityBias
  80. 4 Higher Value, Higher Rating=HigherValue.HigherRating
  81. 4 Attribution Bias, or Stereotyping=AttributionBias.orStereotyping
  82. 4 Writing Too Quickly=WritingTooQuickly
  83. 2 Rating Performance...
  84. 3 Overview=RatingPerformance
  85. 3 Understanding and Using Weighting...
  86. 4 Overview=UnderstandingandUsingWeighting
  87. 4 Weighting the Competencies and Goals Sections=WeightingtheCompetenciesandGoalsSections
  88. 4 Weighting Individual Performance Competencies=WeightingIndividualPerformanceCompetencies
  89. 3 Weighting Individual Goals...
  90. 4 Overview=WeightingIndividualGoals
  91. 3 Rating the Current Goals...
  92. 4 Overview=RatingtheCurrentGoals
  93. 3 Rating the Performance Competencies...
  94. 4 Overview=RatingthePerformanceCompetencies
  95. 4 Adaptability Competency=AdaptabilityCompetency
  96. 4 Analytical Skills Competency=AnalyticalSkillsCompetency
  97. 4 Attendance and Punctuality Competency=AttendanceandPunctualityCompetency
  98. 4 Business Ethics Competency=BusinessEthicsCompetency
  99. 4 Communications Competency=CommunicationsCompetency
  100. 4 Conflict Resolution Competency=ConflictResolutionCompetency
  101. 4 Cooperation Competency=CooperationCompetency
  102. 4 Cost Consciousness Competency=CostConsciousnessCompetency
  103. 4 Customer Service Competency=CustomerServiceCompetency
  104. 4 Delegation Competency=DelegationCompetency
  105. 4 Dependability Competency=DependabilityCompetency
  106. 4 Design Competency=DesignCompetency
  107. 4 Diversity Commitment Competency=DiversityCommitmentCompetency
  108. 4 Initiative Competency=InitiativeCompetency
  109. 4 Innovation Competency=InnovationCompetency
  110. 4 Job Knowledge Competency=JobKnowledgeCompetency
  111. 4 Judgment Competency=JudgmentCompetency
  112. 4 Leadership Competency=LeadershipCompetency
  113. 4 Managing People Competency=ManagingPeopleCompetency
  114. 4 Oral Communications Competency=OralCommunicationsCompetency
  115. 4 Organization Support Competency=OrganizationSupportCompetency
  116. 4 Performance Coaching Competency=PerformanceCoachingCompetency
  117. 4 Personal Appearance Competency=PersonalAppearanceCompetency
  118. 4 Planning and Organization Competency=PlanningandOrganizationCompetency
  119. 4 Problem Solving Competency=ProblemSolvingCompetency
  120. 4 Project Management Competency=ProjectManagementCompetency
  121. 4 Quality Competency=QualityCompetency
  122. 4 Quality Management Competency=QualityManagementCompetency
  123. 4 Quantity Competency=QuantityCompetency
  124. 4 Recruitment and Staffing Competency=RecruitmentandStaffingCompetency
  125. 4 Safety and Security Competency=SafetyandSecurityCompetency
  126. 4 Sales Skills Competency=SalesSkillsCompetency
  127. 4 Team Leadership Competency=TeamLeadershipCompetency
  128. 4 Teamwork Competency=TeamworkCompetency
  129. 4 Use of Technology Competency=UseofTechnologyCompetency
  130. 4 Written Communications Competency=WrittenCommunicationsCompetency
  131. 2 Documenting Performance in the Review...
  132. 3 Overview=DocumentingPerformanceintheReview
  133. 3 Documenting High Performance=DocumentingHighPerformance
  134. 3 Documenting Good Performance=DocumentingGoodPerformance
  135. 3 Documenting Slightly Lower Performance=DocumentingSlightlyLowerPerformance
  136. 3 Documenting Unsatisfactory Performance=DocumentingUnsatisfactoryPerformance
  137. 3 Documenting Inconsistent or Varying Performance=DocumentingInconsistentorVaryingPerformance
  138. 2 Summarizing the Review...
  139. 3 Overview=SummarizingtheReview
  140. 3 Hints for Writing the Summary Section=HintsforWritingtheSummarySection
  141. 2 Review Information...
  142. 3 Overview=ReviewInformation
  143. 1 Holding the Performance Review Discussion
  144. 2 The Most Important Part of the Process=TheMostImportantPartoftheProcess
  145. 2 Types of Review Discussions=TypesofReviewDiscussions
  146. 2 Linking Performance to Salary Reviews=LinkingPerformancetoSalaryReviews
  147. 2 Planning the Review Discussion=PlanningtheReviewDiscussion
  148. 2 Communication Tips for the Review Discussion...
  149. 3 Overview=CommunicationTipsfortheReviewDiscussion
  150. 3 Listening Skills=ListeningSkills
  151. 3 Probing=Probing
  152. 3 Dealing With Emotions...
  153. 4 Overview=DealingWithEmotions
  154. 4 Dealing With the Employee's Emotions=DealingWiththeEmployee.sEmotions
  155. 4 Dealing With Your Emotions=DealingWithYourEmotions
  156. 3 Dealing With Resistance...
  157. 4 Overview=DealingWithResistance
  158. 4 Types of Resistance=TypesofResistance
  159. 4 Hints for Dealing With Resistance=HintsforDealingWithResistance
  160. 2 Coming to Agreement...
  161. 3 Overview=ComingtoAgreement
  162. 3 Changing the Performance Review=ChangingthePerformanceReview
  163. 3 When You Can't Agree=WhenYouCan.tAgree
  164. 3 Employee Acknowledgment=EmployeeAcknowledgment
  165. 2 Creating Development Plans...
  166. 3 Overview=CreatingDevelopmentPlans
  167. 3 Writing Development Plans When Performance Improvement is Required...
  168. 4 Overview=WritingDevelopmentPlansWhenPerformanceImprovementisRequired
  169. 4 Description of the Improvement Needed=DescriptionoftheImprovementNeeded
  170. 4 A Timetable for Achieving Improvement=ATimetableforAchievingImprovement
  171. 4 The Actions to Be Taken to Achieve Improvement=TheActionstoBeTakentoAchieveImprovement
  172. 4 How Improvement Will Be Measured=HowImprovementWillBeMeasured
  173. 4 The Consequences of Not Improving=TheConsequencesofNotImproving
  174. 4 The Employee's Commitment to Improvement=TheEmployee.sCommitmenttoImprovement
  175. 3 Writing Development Plans to Build on Strengths...
  176. 4 Overview=WritingDevelopmentPlanstoBuildonStrengths
  177.