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READ.ME
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1991-08-05
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--------------------------------------------------------------------
Norton Utilities 6.01 READ.ME file
--------------------------------------------------------------------
This file contains compatibility information, late-breaking
news, and feature updates which do not appear in the manual.
If you would like to print this file, at your DOS prompt
type:
LP READ.ME /H60
The "Getting Started" chapter of the User Guide states
that this READ.ME file will be available as part of the
on-line help system. Instead, this file will remain a
separate file on disk, to ensure that the information is
the most current available.
Changes from prior versions of Norton Utilities
=========================================================
Some programs from previous versions of Norton Utilities
have been combined into other programs in version 6.0.
These changes are noted in the following list:
Version 4.5 Program Version 6.0 Program
----------------------- ---------------------------
DI - Disk Information Sysinfo
DT - Disk Test NDD
LD - List Directory NCD
NU - Norton Utilities DiskEdit, UnErase, DiskTool
QU - Quick UnErase UnErase
TM - Time Mark NCC
UD - UnRemove Directory UnErase
VL - Volume Label NCD
WIPEFILE WipeInfo
WIPEDISK WipeInfo
The Norton Integrator (NI) program from version 4.5 has
been greatly enhanced and is now called "NORTON."
The FILESAVE.EXE program from the Norton Utilities 5.0 has
been renamed to EP.EXE, and is now known as "Erase Protect."
The File Info (FI) program is no longer available, but a
more powerful version is available through the DESCRIBE
command found in NDOS.
New Features
=========================================================
NCD
---
A new command has been added to the "Disk" menu in NCD. The
"Free Space" command will display the total size, space used,
and available space of the current drive.
Questions and Answers
=========================================================
Installation Errors
-------------------
If, for some reason, your are unable to install the Norton
Utilities on your system using the Install program, they
can be installed manually. The following steps will install
the Norton Utilities:
1) Create a directory on your disk to receive the Norton
Utilities programs, if you don't have one already. For
example, to install the Norton Utilities in a directory
called NORTON on your hard disk, use the command
MD C:\NORTON
2) Copy the contents of the distribution diskettes to your
Norton Utilities directory. For example, assuming you
are installing from drive A:, use the command
COPY A:*.* C:\NORTON
for each of the distribution diskettes.
3) There are various files stored in compressed form on
the distribution diskettes. See the section "Archive
File Extraction Errors" below to extract the compressed
files. Note that you have already copied the archive
files to the destination directory, and can run the
extractions from there.
4) Now your system must be configured to run the Norton
Utilities whenever you want them. To have the Norton
Utilities Configuration program do this for you, make
sure you are in the directory with the Norton Utilities,
for example use the commands
C:
CD C:\NORTON
Then enter the command
NUCONFIG /$INSTALL
and follow the instructions on the screen. You can
look in the Installation Guide for more details on the
Configuration stage of installation.
5) Finally, if you have made any changes to your system
configuration in step 4, you will need to reboot your
computer for these changes to take effect.
6) You are now ready to use the Norton Utilities!
Archive File Extraction Errors
------------------------------
The Help files and the Windows icons supplied with the
Norton Utilities are compressed into archive files.
While running Install, if you encounter an error during
the extraction of the programs from the archive file,
first try uncompressing them manually. This is done by
launching the archive file with the destination drive
and path name where you wish to install the Norton
Utilities:
<Source Disk:Archive File Name> <TargetDisk:\Directory>.
For example, to extract the help files manually, use the
following command:
A:HELPARC.EXE C:\NORTON
There are three archive files, whose contents are listed
below:
ICONARC.EXE HELPARC.EXE NDOSARC.EXE
----------- ----------- -----------
DISKEDIT.ICO NU.HLP COMPAT.DOC
DISKREET.ICO TROUBLE.HLP ALIASES
FILEFIND.ICO NDOS.HLP DESCRIPT.ION
FILEFIX.ICO
NCD.ICO
NDD.ICO
NDOS.ICO
NORTON.ICO
PETER.ICO
SFORMAT.ICO
SYSINFO.ICO
PC-MOS
------
Symantec does not support the use of the Norton Utilities
under PC-MOS. Limited testing has shown that some of the
programs will work, however those which perform direct
disk access are not compatible. These programs include
Norton Disk Doctor, Calibrate, UnErase, Speed Disk, Disk
Editor, Norton Cache, Directory Sort, WipeInfo (disk
wiping only), and NCD (Prune and Graft, and Copy Tree).
CMOS Error Messages
-------------------
If any of the Utilities reports an invalid CMOS on a
computer that doesn't have a CMOS chip, use the /NOCMOS
switch on the command-line when invoking that program.
Lap Top Colors
--------------
To improve the viewing quality of an LCD laptop screen,
at the DOS prompt you may type NORTON /LCD. During the
installation process, you can configure all the Norton
Utilities to use the LCD color set without having to
include the /LCD switch.
Video Display and Mouse Problems
--------------------------------
Some EGA and VGA adapters have a quirk which causes
screen degradation problems when the graphical (arrow-
shaped) mouse pointer is used. If small dots appear and
disappear as the mouse is moved, you should use the
standard mouse pointer. Choose the Video and Mouse
Options item from the Norton program's Configure menu,
and set the Graphics Options to either "Standard" or
"Graphical Controls." If you have trouble reading the
Norton program's screens in order to change this option,
type "MODE CO80" at the DOS command line to fix the
display, then type "NORTON /G0" to start the program in
the standard mode.
Use of the DOS "FASTOPEN" program
---------------------------------
Starting with version 3.3, DOS has included a program
called FASTOPEN that is supposed to increase the speed
of certain disk operations. WE STRONGLY RECOMMEND THAT
YOU DO NOT USE FASTOPEN. FASTOPEN can cause data loss
under some conditions. Some versions of DOS, and some
computer vendors, install FASTOPEN by default when they
set up the machine. You may have FASTOPEN installed on
your computer even though you didn't put it there yourself.
Many of the Norton Utilities cannot be used if FASTOPEN
is installed.
Norton Cache Documentation Changes
----------------------------------
There have been a number of changes to the NCACHE command
line switches since the manual was printed:
The manual indicates that the /INSTALL switch will use all
available Extended and Expanded memory for caching under
both DOS and Windows. NCACHE actually leaves 64K of Extended
and/or Expanded memory free under DOS, and reduces to 25%
of that amount under Windows. If using 25% would reduce
the cache size to 256K or less, the cache is disabled while
in Windows (reduced to 0K). The cache automatically resumes
operation upon return to DOS.
The manual indicates that if only one memory size is given
to the /EXP or /EXT switch (e.g. /EXP=512), the cache size
will be the same under both DOS and Windows. NCACHE actually
uses the size specified under DOS, but reduces to 25% of that
amount under Windows. If using 25% would reduce the cache
size to 256K or less, the cache is disabled while in Windows
(reduced to 0K). The cache automatically resumes operation
upon return to DOS. If both a DOS and Windows memory size
are explicitly given (e.g. /EXP=512,128), NCACHE will always
use those amounts.
The /QUIET switch was inadvertently left out of the manual.
This switch will prevent NCACHE from displaying any messages
on the screen unless there is an error.
Norton Cache Compatibility Notes
--------------------------------
We have attempted to make NCACHE one of the most compatible
disk caching programs available. NCACHE will work with almost
any hard disk supported by DOS. It is important to understand,
however, that it is impossible to test any cache against all
the computers and disk drives ever sold. There is simply too
much variety in the PC marketplace, and very few machines are
exactly alike.
NCACHE integrates itself closely with the operating system
and hardware, and may be effected by compatibility problems
that would not show up with standard applications programs
(e.g. word processors and spreadsheets). If your computer
isn't 100% compatible, you may be able to run standard programs
perfectly, but be unable to use NCACHE. In many cases, using
the /WRITE=0 switch during cache installation will solve any
compatibility problems (you can also use the NCACHE "advanced
configuration" dialog in the NUCONFIG program to set the size
of the write-back buffer to zero). If you have an older
computer, you may also want to check with the vendor to see
if a more recent ROM BIOS is available.
If you are using the combination of DOS 5.0, NCACHE, and
the QEMM-386 memory manager, we recommend that you obtain
QEMM version 5.13 or later. Please contact Quarterdeck
for an update.
NCACHE only works on "normally connected" floppies. If
the floppy drive requires a special interface board or a
device driver, NCACHE probably won't be able to cache it.
Most external drives are not supported by NCACHE.
NCACHE is unable to cache a floppy drive that does not
have "Change Line" support. This is a hardware feature
on the drive that tells the computer when a diskette has
been removed. 360K drives often do not have a change
line, and thus cannot be cached. NCACHE will work fine
on most other drives (1.2M, 720K, 1.44M, etc.). NCACHE
will automatically determine which drives can be cached.
If a drive cannot be cached, NCACHE will either report
"Cannot detect media change for this drive" or simply
omit the drive from its status display.
In order to use Expanded Memory (EMS) with NCACHE, you
must have an expanded memory manager that implements
Version 4.0 of the EMS specification (sometimes called
the "LIM" specification). You must also have true EMS
support through hardware or through a driver such as
QEMM. You cannot use a software emulator like Above
Disc.
If you have an older memory manager, check with your
memory board manufacturer to see if an upgrade is
available. In most cases all you'll need is new memory
manager software; no hardware changes will be required.
NCACHE will normally ignore EMS memory if you don't have
the correct memory manager. If you run NCACHE with no
parameters it will simply skip over EMS and try to use
extended or conventional memory instead. If you provide
an explicit EXP= parameter, you will receive an error
message and NCACHE will not install itself.
NCACHE is compatible with IOMEGA removable disk drives
only when using Version 7.0 or later of the RCD.SYS
device driver. This version of the driver is compatible
with all types of IOMEGA disk drives, and both ISA and
MicroChannel computers. Please contact IOMEGA for an
upgrade if you are using an earlier version.
Only one disk cache program can be loaded on the computer
at once. You must remove any other cache (e.g. SMARTDRIVE
or PC-KWIK) before installing NCACHE. Multiple disk cache
programs may conflict with each other and corrupt disk data.
NCACHE is not compatible with Zenith DOS 3.3 Plus when any
hard disk partitions are larger than 32MB.
There is a potential incompatibility between NCACHE delayed
writes and certain versions of the American Megatrends (AMI)
486 BIOS. The most recent version of the AMI BIOS appears
to be OK, but older versions may exhibit a random lock up
when delayed writes are used. If you experience a lock up,
simply disable the delayed writing feature with the /WRITE=0
command line switch during cache installation. You may also
want to contact your system vendor to see if a more recent
BIOS is available for your computer.
If you use a program that automatically reboots your
computer, there is the potential that data stored in the
cache will not be written to disk. The BE REBOOT command
automatically resets NCACHE, but other rebooting programs
will not. We recommend either changing to use BE REBOOT,
or using an NCACHE RESET command right before the command
that reboots the system.
On most computers, NCACHE will trap the CTRL-ALT-DEL sequence
used to reboot the system. If there is unwritten data stored
in cache buffers, NCACHE will write it to disk before rebooting.
Some older 8088-based computers and some 386 memory managers
prevent NCACHE from trapping CTRL-ALT-DEL. If your computer
has this problem, you must either obtain a ROM BIOS upgrade,
switch memory managers, or disable the NCACHE delayed writing
feature. Delayed writes can be disabled by using the command
line switch /WRITE=0 during cache installation.
When using certain 386 memory managers, Windows may not
function properly if there is less than 64K of free
Extended and/or Expanded Memory. If you use the /INSTALL
switch, NCACHE will automatically leave 64K memory free.
If you set the cache size manually using the /EXT or /EXP
switches, you need to ensure that at least 64K of memory
will be free. Some computers appear to require more than
64K of free memory; if Windows will only run in the Real
Mode, or returns to DOS immediately after displaying its
logo screen, try leaving more free memory. Please note
that this problem is not just related to NCACHE. If you
have a RAM disk or other drivers using Extended or Expanded
memory, you must also ensure that at least 64K is free
before running Windows. If you will never run Windows,
you may use all available memory for NCACHE.
Ventura Publisher Version 2.0 Standard Edition has problems
working with many drivers and TSR's, including NCACHE. If
you encounter "Internal Error 19" dialog boxes, you need to
upgrade to Version 3.0 or later of Ventura Publisher.
Some anti-virus products can corrupt device driver files,
including NCACHE. The Norton Anti-Virus DOES NOT have this
problem, and is fully compatible with NCACHE. The products
that have a problem are those that directly modify .EXE files
to store checksums or other data. Note that NCACHE is not
the only driver this may effect. Any driver file with an
EXE extension can be corrupted, including the SETVER.EXE
driver in DOS 5.0.
If you are unable to boot your system because of an
NCACHE compatibility problem, you can prevent NCACHE from
installing by holding down the CTRL key as it is loading.
UnErase
-------
When in the View File Window,
to Scroll Left, use CTRL+Left Arrow Key
to Scroll Right, use CTRL+Right Arrow Key
WipeInfo
--------
A change was made to the "government wipe" switch after
the manual was printed. The manual says this switch is
called /Gn. It has been renamed to /GOVn. This avoids
a conflict with the switches used to select video modes.
Diskreet
--------
DISKREET is incompatible with certain disk partitioning
systems and with some OEM versions of DOS. DISKREET
can create NDISK's on any disk partition under 32MB.
If the partition is larger than 32MB, it must be
accessed using DOS version 4.0 or later, or DOS
version 3.31 from Compaq. The maximum size of a
single NDISK is 32MB, even on versions of DOS that
support large disk partitions. You can create
multiple NDISK's if you need to secure more than
32MB of data.
OEM versions of DOS such as Zenith DOS 3.3 Plus or
Wyse DOS 3.21 are not compatible with DISKREET.
Partitioning systems like Disk Manager and SpeedStor
may have compatibility problems; it will depend on the
size of the partition and the physical layout of the
hard disk. We recommend testing DISKREET with your
partitioning software before storing valuable data on
an NDISK. If there are going to be problems, they
should manifest themselves immediately.
NDOS
----
NDOS is a complete replacement for COMMAND.COM, and
is compatible with DOS versions 2.1 and above, as
well as the OS/2 DOS compatibility box.
Compatibility issues involving NDOS can be found in a
file called COMPAT.DOC, located in the directory in
which the Utilities were installed.
The NDOS FREE command will return incorrect information
for Novell Netware volumes greater than 512MB. This is
actually a bug in the network shell and not a problem with
NDOS. The Netware CHKVOL command can be used on network
drives to obtain accurate free space information.
The NDOS REN command is unable to rename directories on
Novell Netware servers. This is actually a bug in the
network shell and not a problem with NDOS. The Netware
RENDIR command can be used instead.
NDOS will use ANSI escape sequences to control screen
colors if an ANSI console driver is loaded (ANSI.SYS).
NDOS can't always determine when an ANSI driver is
available, particularly if the Novell Netware shell is
loaded. If you know you have an ANSI driver, but NDOS
doesn't recognize it, the command SETDOS /A1 will force
NDOS to believe that the driver is available. This is
a good command to include in your NSTART.BAT file.
The batch file example on page 20-9 of the User Guide
is shown with a filename of TIMER.BAT. This name will
conflict with the internal TIMER command in NDOS.
To try this example you must either select a different
filename, or execute it using COMMAND.COM.
Unzapping dBASE Files
---------------------
FileFix may have problems when unzapping a dBASE file
when Erase Protect is on. The original of the zapped
file may be in the TRASHCAN (dBASE creates a new copy
of the file, saving only the header, then deletes the
original file). FileFix does not currently check the
TRASHCAN for zapped files. However, UnErase can be
used to recover the original file.
Hard Disks with More Than 1024 Cylinders
----------------------------------------
The Norton Utilities Version 6.0 provides limited
support for hard disks with more than 1024 cylinders.
This feature is available only on drives which are using
Ontrack's Disk Manager or Storage Dimension's SpeedStor.
The following limitations apply:
Calibrate will not perform a Low-Level Format on any DOS
partition on a drive with more than 1024 cylinders. It
also will not test or optimize any DOS partition which
lies BEYOND the 1024 cylinder boundary.
NDD will state that DOS partitions which lie BEYOND the
1024 cylinder boundary are device-driven.
Safe Format can't format any DOS partitions which lie
BEYOND the 1024 cylinder boundary.
Use of ALT key tap to activate pulldown menus
---------------------------------------------
The Norton Utilities normally uses ALT key taps to activate
its pulldown menus. This is automatically disabled under
DESQview, because the default DESQview configuration uses
ALT to to bring up its own control panel. If you have an
ALT key conflict with a TSR other than DESQview, you can
use the /NOALTKEY command line switch with any of the Norton
Utilities programs.
Multitasking Environments
=========================================================
In general, applications or commands that modify the
file allocation table (FAT) can cause unpredictable
results when run under multitasking environments.
The following multitasking environments are currently
detected:
Windows
Desqview
DOSSHELL version 5.0
PC-MOS
Please be aware of the following conditions:
DiskEdit
--------
Should be run in read-only mode.
Diskreet
--------
The Auto Open and Quick Close features are disabled under
Windows. You must use the DISKREET.EXE program to manually
open and close NDISKs. Any NDISKs that were opened before
starting Windows will remain open and available.
FileFix
-------
May cause problems when unzapping a dBASE file.
Erase Protect
-------------
As a general rule, Erase Protect should be turned on
BEFORE loading Windows. For Advanced Users: Drives
can be manipulated independently from within separate
instances of COMMAND.COM or NDOS.COM.
Norton Control Center (NCC)
---------------------------
Under Windows, only affects the current instance of
COMMAND.COM or NDOS.COM.
Norton Change Directory (NCD)
-----------------------------
Only affects the current instance of COMMAND.COM or
NDOS.COM
System Information
------------------
The CPU Speed Benchmark will not reflect the true speed
of the computer. Also, Windows 3.0 will not allow the
XMS reporting function of System Information to operate
properly, and this function is automatically disabled
as a result when running under Windows 3.0.
Image
-----
Should be run before loading Windows or DESQview.
Special Network Notes
=========================================================
The Norton Utilities Version 6.0 can be installed on a
network server. In order to use them effectively in a
networking environment, we recommend the following:
NU Environment Settings
-----------------------
The Norton Utilities saves configuration information in
initialization files (*.INI). Since each user on a
network will likely have a unique hardware configuration,
the NU environment variable must point to a directory on
the user's local hard disk.
For example, typing:
SET NU=C:\
will instruct the Norton Utilities to find information
about the user's computer in the root directory of his
C: drive. You should place this statement the
AUTOEXEC.BAT file.
Erase Protect
-------------
The first time Erase Protect is run on a network drive,
it will create an invisible subdirectory off the root
directory. This directory will be called TRASHCAN. All
users will need rights to this directory in order for
Erase Protect to work correctly. We recommend that the
supervisor run Erase Protect first, then modify the
directory attributes so all users have ALL RIGHTS,
except SEARCH.
Note: Under Novell Netware 386, user's without SEARCH
rights to the TRASHCAN will not be able to recover files
using UnErase.
Erase Protect must be loaded AFTER the network driver
(e.g. IPX) and shell (e.g. NET3). Loading Erase Protect
before the network software will prevent it from
protecting network drives.
NCD
---
NCD saves a copy of the directory tree on the drive, so
that it doesn't have to scan the drive every time it is
run. On a network drive, it will try to save the
directory tree in a subdirectory called NCDTREE. On
non-network drives, the directory tree is saved in the
root directory, but most networks don't give users any
rights to the root directory. For this reason, in order
to use NCD on a network drive, the supervisor should
create a directory in the root directory called NCDTREE
and give all users ALL RIGHTS to this directory.
--------------------------------------------------------------------