Computer Shopper 134 - Disc 2/dpcs0499b.iso/ESUPPORT/data1.cab/Program_Executable_Files/UPDATE/Question.txt

Text File | 1997-10-16 | 1.5 KB | 32 lines

1,"What were you doing when the problem occurred?"
2,"What programs are loading during your startup?"
3,"Did the problem just occur or has it been constant?"
4,"What was the system diag checking when the problem occurred?"
5,"Do you have a Cyrix 686 CPU?"
6,"Are you running another anti-virus program at the same time?"
7,"What is the pattern file you are using?"
8,"Do you have a sound card set to LPT1/IRQ7?"
9,"Do you have a fax program?"
10,"Are you using the cable that came with the program?"
11,"Are you running the DOS or Windows version?"
12,"What version of Windows are you running (3.1, 95, or NT)"
13,"What kind of printer are you using?"
14,"Does this happen on more than one machine?"
15,"Are you developing in C or C++?"
16,"Are you using MFC, or other class libraries?"
17,"Are you integrating custom controls?"
18,"How large is your project?"
19,"Are you linking multiple projects?"
20,"Are you auto-leveling resources?"
21,"Which Internet browser are you using?"
22,"What is the exact error message you are receiving?"
23,"What part of the program is reporting the problem?"
24,"What system problems were you trying to solve?"
26,"What were you trying to transfer?"
27,"Is the program reporting a virus?"
51,"What steps must you do to reproduce the problem?"
52,"What kind of printer and what printer driver are you using?"
53,"If an error occurred what is the complete text of the error?"
54,"What was the last thing you changed/added before the error?"
55,"Any notes or comments you would like to add?"