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Microsoft Windows Help File Content | 1998-01-15 | 46.4 KB | 857 lines
:Base gmw4hlp.HLP 1 Getting Started with GoldMine 2 Welcome to GoldMine=Welcome_to_GoldMine 2 Working with Displays and Menus 3 GoldMine's Work Area=GoldMine_s_Work_Area 3 Menus and Commands 4 GoldMine's Menus and Commands=GoldMine_s_Menus_and_Commands 4 Executing Commands from the Main Menu=Executing_Commands_from_the_Main_Menu 4 Menu Changes from GoldMine 3.2 for Windows 95=Menu_Changes_from_GoldMine_3.2_for_Windows_95 4 Menu Changes from GoldMine 2.5a for Windows=Menu_Changes_from_GoldMine_2.5a_for_Windows 3 Toolbar 4 Using the Toolbar=Using_the_Toolbar 4 Basic Toolbar=Basic_Toolbar 4 Standard Toolbar=Standard_Toolbar 4 Schedule Toolbar=Schedule_Toolbar 4 E-mail Toolbar=E_mail_Toolbar 4 Misc. Toolbar=Misc._Toolbar 4 Tools Toolbar=Tools_Toolbar 4 Record Toolbar=Record_Toolbar 4 Setup Toolbar=Setup_Toolbar 3 Displaying and Selecting Data 4 Working with GoldMine's Objects=Working_with_GoldMine_s_Objects 4 Selecting Entries from Browse Windows=Selecting_Entries_from_Browse_Windows 4 Setting up Values in Lookup Lists=Setting_up_Values_in_Lookup_Lists 4 Lookup List Setup=Lookup_List_Setup 4 Setting Time with the Graphical Clock=Setting_Time_with_the_Graphical_Clock 4 Setting a Date with the Graphical Calendar=Setting_a_Date_with_the_Graphical_Calendar 4 Working with Drop-Down Lists and Spin Controls=Working_with_Drop_Down_Lists_and_Spin_Controls 1 Working with Contact Information 2 Viewing Contact Information 3 Displaying Contact Data=Displaying_Contact_Data 3 Working with the Tab Bar 4 Displaying Data from the Tab Bar=Displaying_Data_from_the_Tab_Bar 4 Summary Tab=Summary_Tab 4 Fields Tab=Fields_Tab 4 Notes Tab=Notes_Tab 4 Contacts Tab=Contacts_Tab 4 Profiles Tab=Profiles_Tab 4 Referrals Tab=Referrals_Tab 4 Pending Tab=Pending_Tab 4 History Tab=History_Tab 4 Links Tab=Links_Tab 4 Members Tab=Members_Tab 4 Tracks Tab=Tracks_Tab 4 Opptys Tab=Opptys_Tab 4 Projects Tab=Projects_Tab 2 Entering Contact Information 3 Creating a Contact=Creating_a_Contact 3 Selecting a Record Creation Method=Selecting_a_Record_Creation_Method 3 Selecting a Record View Method=Selecting_a_Record_View_Method 3 Editing Contact Information=Editing_Contact_Information 3 Formatting Telephone Numbers=Formatting_Telephone_Numbers 3 Selecting Entries from Lookups=Selecting_Entries_from_Lookups 3 Creating and Editing Notes=Creating_and_Editing_Notes 3 Adding Contacts to a Record 4 Adding Contacts to a Company Record=Adding_Contacts_to_a_Company_Record 4 Creating an Additional Contact=Creating_an_Additional_Contact 4 Additional Contacts Local Menu=Additional_Contacts_Local_Menu 4 Editing an Additional Contact=Editing_an_Additional_Contact 4 Converting an Additional Contact to a Primary Contact=Converting_an_Additional_Contact_to_a_Primary_Contact 3 Adding Detailed Information 4 Adding Custom Information with Profiles=Adding_Custom_Information_with_Profiles 4 Profiles Local Menu=Profiles_Local_Menu 4 Storing Internet-Related Information as a Profile=Storing_Internet_Related_Information_as_a_Profile 4 Profile Properties Window=Profile_Properties_Window 4 Adding a Profile=Adding_a_Profile 4 Adding Details to a Profile=Adding_Details_to_a_Profile 4 Accessing Profile Details=Accessing_Profile_Details 4 Displaying Information about a Profile Record=Displaying_Information_about_a_Profile_Record 3 Working with Referrals 4 Linking Contacts with Referrals=Linking_Contacts_with_Referrals 4 Creating a Referral=Creating_a_Referral 3 Linking Files to a Contact 4 Linking Documents to a Contact=Linking_Documents_to_a_Contact 4 Starting an Application and Loading a File from GoldMine=Starting_an_Application_and_Loading_a_File_from_GoldMine 4 Using the Local Menu to Create a Document Link=Using_the_Local_Menu_to_Create_a_Document_Link 4 Creating a Document Link Using Drag-and-Drop=Creating_a_Document_Link_Using_Drag_and_Drop 3 When all you need is a Phone Number 4 Using the Personal Rolodex=Using_the_Personal_Rolodex 4 Adding and Maintaining Entries in Your Personal Rolodex=Adding_and_Maintaining_Entries_in_Your_Personal_Rolodex 4 Dialing from the Personal Rolodex=Dialing_a_Telephone_Number_from_Pers_Rolodex 2 Finding a Contact Record 3 Searching for Contacts=Searching_for_Contacts 3 Searching on Indexed Fields=Searching_on_Indexed_Fields 3 Searching with the Contact Listing=Searching_with_the_Contact_Listing 3 Finding Profile Records=Finding_Profile_Records 3 Displaying the Profile Browse Window=Displaying_the_Profile_Browse_Window 3 Searching through Any Fields for a Value=Searching_through_Any_Fields_for_a_Value 3 Finding a Contact by Navigating the Database=Finding_a_Contact_by_Navigating_the_Database 2 Organizing Contact Records 3 Managing Contacts in an Organizational Chart=Managing_Contacts_in_an_Organizational_Chart 3 Displaying the Organizational Chart=Displaying_the_Organizational_Chart 3 Working with Contacts in an Organizational Chart=Working_with_Contacts_in_an_Organizational_Chart 3 Defining a Section=Defining_a_Section 3 Using the Org Chart to Globally Replace Data=Using_the_Org_Chart_to_Globally_Replace_Data 2 Working with Subsets 3 Working with Filters and Groups=Working_with_Filters_and_Groups 3 Boolean Expressions=Boolean_Expressions 3 Tagging Records=Tagging_Records 3 Filters 4 Working with Filters=Working_with_Filters 4 Filters Folder Local Menu=Filters_Folder_Local_Menu 4 Adding a Filter 5 Creating a Filter Expression=Creating_a_Filter_Expression 5 Building a Filter=Building_a_Filter 5 Working with the Expression Builder=Working_with_the_Expression_Builder 5 Listing Fields Available for a Filter Expression=Listing_Fields_Available_for_a_Filter_Expression 5 Selecting an Operator for a Filter Expression=Selecting_an_Operator_for_a_Filter_Expression 5 Specifying a Value for the Filter Expression=Specifying_a_Value_for_the_Filter_Expression 5 Finishing the Filter Expression=Finishing_the_Filter_Expression 5 Building Complex Expressions=Building_Complex_Expressions 5 Improving Filter Performance with Limits=Improving_Filter_Performance_with_Limits 4 Using a Filter 5 Activating a Filter=Activating_a_Filter 5 Previewing Selected Records=Previewing_Selected_Records 5 Preview Local Menu=Preview_Local_Menu 3 Groups 4 Grouping Contacts=Grouping_Contacts 4 Working with Groups=Working_with_Groups 4 Groups Local Menu=Groups_Local_Menu 4 Members Local Menu=Members_Local_Menu 4 Adding a Group 5 Introduction=Adding_a_Group 5 Creating a Group=Creating_a_Group 5 Building a Group=Building_a_Group 5 Building a Group based on a Filter or Expression=Building_a_Group_based_on_a_Filter_or_Expression 5 Building a Group based on Previewed Records=Building_a_Group_based_on_Previewed_Records 5 Building a Group based on Scheduled Activities=Building_a_Group_based_on_Scheduled_Activities 5 Building a Group based on Completed Activities=Building_a_Group_based_on_Completed_Activities 5 Building a Group based on Tagged Records=Building_a_Group_based_on_Tagged_Records 5 Building a Group based on Supplemental Contact Data=Building_a_Group_based_on_Supplemental_Contact_Data 5 Building a Group based on Search Result=Building_a_Group_based_on_Search_Result 5 Setting Additional Options for Group Members=Setting_Additional_Options_for_Group_Members 4 Using a Group 5 Activating a Group=Activating_a_Group 5 Sorting a Group=Sorting_a_Group 5 Finding Contacts with an SQL Query=Finding_Contacts_with_an_SQL_Query 3 SQL Queries 4 Finding Contacts with an SQL Query=Finding_Contacts_with_an_SQL_Query 4 Updating your List of SQL Expressions=Updating_your_List_of_SQL_Expressions 1 Managing Activities 2 Using the Activity List 3 Displaying User Activities in an Activity List=Displaying_User_Activities_in_an_Activity_List 3 Activity List Local Menus=Activity_List_Local_Menus 3 Replying to an Activity=Replying_to_an_Activity 2 Using the Calendar 3 Displaying the Calendar=Displaying_the_Calendar 3 Calendar Local Menu=Calendar_Local_Menu 3 Displaying the Daily Calendar=Displaying_the_Daily_Calendar 3 Displaying the Weekly Calendar=Displaying_the_Weekly_Calendar 3 Displaying the Monthly Calendar=Displaying_the_Monthly_Calendar 3 Displaying the Annual Calendar=Displaying_the_Annual_Calendar 3 Viewing Activities in an Outline Calendar=Viewing_Activities_in_an_Outline_Calendar 3 Checking the Schedules of Others=Checking_the_Schedules_of_Others 3 Working with the Peg Board 4 Checking Activity with the Peg Board=Checking_Activity_with_the_Peg_Board 4 Peg Board Local Menu=Peg_Board_Local_Menu 4 Logging Away from GoldMine=Logging_Away_from_GoldMine 4 Displaying a Contact's Pending Activities=Displaying_a_Contact_s_Pending_Activities 2 Scheduling Activities 3 Setting up a To-Do List=Setting_up_a_To_Do_List 3 Scheduling Activities 4 Introduction=Scheduling_Activities 4 Activity Types=Activity_Types 4 Scheduling an Activity=Scheduling_an_Activity 4 Setting up Basic Activity Information=Setting_up_Basic_Activity_Information 4 Selecting Users for an Activity=Selecting_Users_for_an_Activity 4 Reserving Resources=Reserving_Resources 4 Determining Available Times for a Meeting=Determining_Available_Times_for_a_Meeting 4 Scheduling Recurring Activities=Scheduling_Recurring_Activities 4 Scheduling an Activity for Multiple Contacts=Scheduling_an_Activity_for_Multiple_Contacts 4 Scheduling Activities from the Contact Listing=Scheduling_Activities_from_the_Contact_Listing 4 Scheduling a Forecasted Sale=Scheduling_a_Forecasted_Sale 4 Checking for Scheduling Conflicts=Checking_for_Scheduling_Conflicts 4 Scheduling an Automated Process=Scheduling_an_Automated_Process 4 Viewing Details for a Scheduled Activity=Viewing_Details_for_a_Scheduled_Activity 2 Making and Recording Calls 3 Calling a Telephone Number with GoldMine=Calling_a_Telephone_Number_with_GoldMine 3 Recording Call Length=Recording_Call_Length 3 Taking a Phone Message=Taking_a_Phone_Message 2 Completing Activities 3 Completing Scheduled Activities=Completing_Activities 3 Completing an Activity for a Selected Contact=Completing_an_Activity_for_a_Selected_Contact 3 Using a Filter to Select History Records=Using_a_Filter_to_Select_History_Records 3 Reviewing Contact History=Reviewing_Contact_History 3 Viewing a User's Activity History=Viewing_a_User_s_Activity_History 3 Viewing Details for a Completed Activity=Viewing_Details_for_a_Completed_Activity 2 Working with Territories 3 Realigning Sales Territories=Realigning_Sales_Territories 3 Defining Selection and Update Criteria=Defining_Selection_and_Update_Criteria 3 Defining Options for Territory Realignment=Defining_Options_for_Territory_Realignment 3 Synchronizing Realigned Territories with Users in the Field=Synchronizing_Realigned_Territories_with_Users_in_the_Field 3 Starting the Territory Realignment=Starting_the_Territory_Realignment 2 Managing Large Sales and Projects 3 Managing Sales Opportunities and Projects=Managing_Sales_Opportunities_and_Projects 3 Viewing the Opportunity/Project Manager=Viewing_the_Opportunity_Project_Manager 3 Opportunity/Project Listing Local Menu=Opportunity_Project_Listing_Local_Menu 3 Adding an Opportunity or Project 4 Adding a Record=Adding_an_Opportunity_or_Project_Record 4 Entering Basic Information about an Opportunity=Entering_Basic_Information_about_an_Opportunity 4 Entering Basic Information about a Project=Entering_Basic_Information_about_a_Project 4 Adding Notes about an Opportunity or Project=Adding_Notes_about_an_Opportunity_or_Project 4 Editing Basic Information for an Opportunity or Project=Editing_Basic_Information_for_an_Opportunity_or_Project 4 Tracking Key Components 5 Tasks 6 Tracking Tasks=Tracking_Tasks 6 Tasks Local Menu=Tasks_Local_Menu 6 Entering Information about a Task=Entering_Information_about_a_Task 5 Details 6 Tracking Detailed Information=Tracking_Detailed_Information 6 Details Local Menu=Details_Local_Menu 6 Entering Details for an Opportunity or Project=Entering_Details_for_an_Opportunity_or_Project 5 Decision-Makers 6 Tracking Decision-Makers=Tracking_Decision_Makers 6 Influencers/Contacts Local Menu=Influencers_Contacts_Local_Menu 6 Entering Information about an Influencer=Entering_Information_about_an_Influencer 5 Team Members 6 Tracking Members of the Team=Tracking_Members_of_the_Team 6 Team Local Menu=Sales_Team_Local_Menu 6 Entering Information about a Team Member=Entering_Information_about_a_Team_Member 5 Competitors 6 Tracking the Competition=Tracking_the_Competition 6 Competitors Local Menu=Competitors_Local_Menu 6 Entering Information about a Competitor=Entering_Information_about_a_Competitor 5 Issues 6 Tracking Issues=Tracking_Issues 6 Issues Local Menu=Issues_Local_Menu 6 Adding or Editing an Issue=Adding_or_Editing_an_Issue 5 Other Components 6 Tracking Forecasted Sales=Tracking_Forecasted_Sales 6 Local Menus for the Forecast, Pending, and History Folders=Local_Menus_for_the_Forecast_Pending_and_History_Folders 6 Tracking Pending Activities for the Opportunity or Project=Tracking_Pending_Activities_for_the_Opportunity_or_Project 6 Tracking Completed Activities for the Opportunity or Project=Tracking_Completed_Activities_for_the_Opportunity_or_Project 6 Automated Processes 7 Working with Automated Processes=Working_with_Automated_Processes 7 Tracks Folder Local Menu=Tracks_Folder_Local_Menu 3 Working with Templates 4 Working with an Opportunity or Project Template=Working_with_an_Opportunity_or_Project_Template 4 Creating an Opportunity or Project Template=Creating_an_Opportunity_or_Project_Template 4 Selecting an Opportunity or Project Template=Selecting_an_Opportunity_or_Project_Template 1 Communicating with Others 2 Sending Messages=Sending_Messages 2 Sending E-mail via Microsoft Exchange=Sending_E_mail_via_Microsoft_Exchange 2 E-mail 3 GoldMine E-mail 4 Sending GoldMine E-mail=Sending_GoldMine_E_mail 4 Editing Toolbar=Editing_Toolbar 4 Selecting E-mail Recipients=Selecting_E_mail_Recipients 3 Internet E-mail 4 Creating and Sending E-mail 5 Sending E-mail via the Internet=Sending_E_mail_via_the_Internet 5 Sending Queued E-mail=Sending_Queued_E_mail 5 Sending and Retrieving E-mail Automatically=Sending_and_Retrieving_E_mail_Automatically 5 Working with E-mail Templates=Working_with_E_mail_Templates 5 Defining E-mail Options 6 Selecting E-mail Delivery Options=Selecting_E_mail_Delivery_Options 6 Selecting E-mail Merge Options=Selecting_E_mail_Merge_Options 6 Recording Delivered E-mail=Recording_Delivered_E_mail 4 Retrieving E-mail 5 Retrieving E-mail from the Internet=Retrieving_E_mail_from_the_Internet 5 Retrieving E-mail Automatically=Retrieving_E_mail_Automatically 5 Retrieving E-mail Manually=Retrieving_E_mail_Manually 5 Importing Data from a Web Site=Importing_Data_from_a_Web_Site 4 Reading E-mail 5 Reading your E-mail=Reading_your_E_mail 5 Read E-mail Local Menu=Read_E_mail_Local_Menu 4 E-mail Center 5 Working with the E-mail Center=Working_with_the_E_mail_Center 5 Viewing your Waiting E-mail=Viewing_your_Waiting_E_mail 5 E-mail Center Toolbar=E_mail_Center_Toolbar 5 E-mail Center Local Menus=E_mail_Center_Local_Menus 5 Forwarding a Message=Forwarding_a_Message 5 Deleting Messages from the E-mail Center=Deleting_Messages_from_the_E_mail_Center 5 Working with Folders 6 Adding a Message Folder=Adding_a_Message_Folder 6 Deleting a Message Folder=Deleting_a_Message_Folder 2 Using your Pager 3 Sending a Pager Message=Sending_a_Pager_Message 3 Defining Modem Settings=Defining_Modem_Settings 3 Entering Pager Information=Entering_Pager_Information 3 Setting up the Pager Message=Setting_up_the_Pager_Message 2 Correspondence 3 Managing Correspondence=Managing_Correspondence 3 Configuring GoldMine for International Settings=Configuring_GoldMine_for_International_Settings 3 Working with Templates 4 Setting up a New Template Form=Setting_up_a_New_Template_Form 4 Creating a Template Form in WordPad=Creating_a_Template_Form_in_WordPad 4 Defining Forms Settings=Defining_Forms_Settings 4 Generating Correspondence from Template Forms=Generating_Correspondence_from_Template_Forms 4 Printing or Faxing a Document=Printing_or_Faxing_a_Document 2 Reporting 3 Generating Reports 4 Running Reports=Running_Reports 4 Working with the Report Generator 5 Accessing the Report Generator=Accessing_the_Report_Generator 5 Generating a Report=Generating_a_Report 5 Reports Local Menu=Reports_Local_Menu 5 Selecting Data for a Report=Selecting_Data_for_a_Report 5 Selecting Data for a Contact Report or an Analysis Report=Selecting_Data_for_a_Contact_Report_or_an_Analysis_Report 5 Selecting Data for a Calendar Report=Selecting_Data_for_a_Calendar_Report 5 Sorting Report Data=Sorting_Report_Data 5 Changing a Report Profile=Changing_a_Report_Profile 5 Printing a Report 6 Introduction=Printing_a_Report 6 Sending a Report to the Onscreen Display=Sending_a_Report_to_the_Onscreen_Display 6 Moving to a Selected Page in the Report=Moving_to_a_Selected_Page_in_the_Report 6 Setting up Print Options=Setting_up_Print_Options 6 Sending a Report to a Printer=Sending_a_Report_to_a_Printer 3 Designing Reports 4 Creating Custom Reports=Creating_Custom_Reports 4 Overview to Designing Reports=Overview 4 Working with the Form Designer 5 Accessing the Form Designer=Accessing_the_Form_Designer 5 Creating Custom Reports=Creating_Custom_Reports 5 Creating a Report Template=Creating_a_Report_Template 5 Copying a Report Template=Copying_a_Report_Template 5 Selecting, Sizing, and Placing Objects=Selecting_Sizing_and_Placing_Objects 5 Form Designer Toolbar=Form_Designer_Toolbar 5 Working with a Report Template=Working_with_a_Report_Template 5 Working with Report Data 6 Organizing Data in a Report=Organizing_Data_in_a_Report 6 Operators=Operators 6 Operator Precedence=Operator_Precedence 6 Result of an Expression=Result_of_an_Expression 6 Applying a Report Filter=Applying_a_Report_Filter 6 Functions for GoldMine Expressions=Functions_for_GoldMine_Expressions 5 Report Macros 6 Working with Report Macros=Working_with_Report_Macros 6 General Report Macros=General_Report_Macros 6 Calendar Report Macros=Calendar_Report_Macros 6 Using Macros to Define Break Fields=Using_Macros_to_Define_Break_Fields 5 Defining the Format 6 Formatting a Report=Formatting_a_Report 6 Adding Graphics to a Report=Adding_Graphics_to_a_Report 6 Deleting Objects or Sections=Deleting_Objects_or_Sections 5 Making Changes to a Report 6 Editing Report Templates=Editing_Report_Templates 6 Changing Parameters for Field Types=Changing_Parameters_for_Field_Types 6 Changing Text Field Parameters=Changing_Text_Field_Parameters 6 Changing Numeric Field or Float Field Parameters=Changing_Numeric_Field_or_Float_Field_Parameters 6 Changing Logical Field Parameters=Changing_Logical_Field_Parameters 6 Changing Date Field Parameters=Changing_Date_Field_Parameters 6 Changing Dialog Field Settings=Changing_Dialog_Field_Settings 6 Deleting a Dialog Field=Deleting_a_Dialog_Field 6 Changing Section Parameters=Changing_Section_Parameters 6 Working with Section Selection Criteria=Working_with_Section_Selection_Criteria 6 Changing Line Style=Changing_Line_Style 2 InfoCenter 3 Using the InfoCenter=Using_the_InfoCenter 3 Accessing the InfoCenter=Accessing_the_InfoCenter 3 Working with What's New=Working_with_What_s_New 3 Searching the KnowledgeBase=Searching_the_KnowledgeBase 3 Working with the KnowledgeBase 4 Setting up the KnowledgeBase 5 Introduction=Setting_up_the_KnowledgeBase 5 Navigating the KnowledgeBase=Navigating_the_KnowledgeBase 5 KnowledgeBase Local Menu=KnowledgeBase_Local_Menu 5 Creating a Topic=Creating_a_Topic 5 Linking a File to a Topic=Linking_a_File_to_a_Topic 5 Setting Access Rights to a Topic=Setting_Access_Rights_to_a_Topic 5 Adding Text to a Topic=Adding_Text_to_a_Topic 4 Changing the KnowledgeBase 5 Modifying the KnowledgeBase=Modifying_the_KnowledgeBase 5 Moving a Topic=Moving_a_Topic 5 Changing a Node Name=Changing_a_Node_Name 5 Changing a File Link to a Node=Changing_a_File_Link_to_a_Node 5 Changing Access Rights to a Topic=Changing_Access_Rights_to_a_Topic 5 Deleting a Node=Deleting_a_Node 2 Telemarketing Scripts 3 Working with Telemarketing Scripts=Working_with_Telemarketing_Scripts 3 Working with Branching Scripts=Working_with_Branching_Scripts 3 Selecting a Script=Selecting_a_Script 3 Using a Branching Script=Using_a_Branching_Script 3 Script Local Menu=Script_Local_Menu 3 Terminating a Script=Terminating_a_Script 3 Setting up a Branching Script=Setting_up_a_Branching_Script 3 Adding a Script=Adding_a_Script 3 Using a Script for Directed Data Entry=Using_a_Script_for_Directed_Data_Entry 1 Customizing GoldMine 2 Defining Available Resources=Defining_Available_Resources 2 Defining Preferences for GoldMine 3 Setting Preferences=Setting_Preferences 3 Personal and Password 4 Entering Personal and Password Information=Entering_Personal_and_Password_Information 4 Changing your GoldMine Password=Changing_your_GoldMine_Password 3 Contact Record Display 4 Configuring the Contact Record Display=Configuring_the_Contact_Record_Display 4 Selecting Display Colors=Selecting_Display_Colors 4 Validating ZIP Codes=Validating_ZIP_Codes 3 Calendar 4 Configuring the Calendar Display=Configuring_the_Calendar_Display 4 Setting Calendar Format Options=Setting_Calendar_Format_Options 4 Working with Holidays 5 Adding Holidays to your Calendar=Adding_Holidays_to_your_Calendar 5 Adding a Country to the Holidays List=Adding_a_Country_to_the_Holidays_List 5 Defining a Holiday=Defining_a_Holiday 5 Adding Secondary Holidays to the Holidays List=Adding_Secondary_Holidays_to_the_Holidays_List 3 Internet E-mail 4 Setting up Internet E-mail=Setting_up_Internet_E_mail 4 Defining Options for Composing E-mail=Defining_Options_for_Composing_E_mail 4 Specifying Conditions for Retrieving E-mail from the Internet=Specifying_Conditions_for_Retrieving_E_mail_from_the_Internet 4 Adding Internet Accounts to GoldMine=Adding_Internet_Accounts_to_GoldMine 4 Setting up the E-mail Center=Setting_up_the_E_Mail_Center 3 Other Preferences 4 Setting Options for Scheduling=Setting_Options_for_Scheduling 4 Setting Alarms=Setting_Alarms 4 Configuring the Contact Listing Display=Configuring_the_Contact_Listing_Display 4 Configuring the GoldMine Toolbar Display=Configuring_the_GoldMine_Toolbar_Display 4 Defining Modem and Dialing Settings=Defining_Modem_and_Dialing_Settings 4 Entering Information about your Pager=Entering_Information_about_your_Pager 4 Setting up Miscellaneous Options=Setting_up_Miscellaneous_Options 4 Defining Login Settings=Defining_Login_Settings 2 Customizing the Toolbar 3 Introduction=Customizing_the_GoldMine_Toolbar 3 Working with Toolbars 4 Selecting Toolbar Display and Editing Functions=Selecting_Toolbar_Display_and_Editing_Functions 4 Moving Toolbars=Moving_Toolbars 4 Hiding a Toolbar=Hiding_a_Toolbar 4 Restoring a Toolbar=Restoring_a_Toolbar 4 Deleting Icons or Toolbars=Deleting_Icons_or_Toolbars 4 Deleting one Icon from a Toolbar=Deleting_one_Icon_from_a_Toolbar 4 Deleting a Custom Toolbar=Deleting_a_Custom_Toolbar 3 Adding a Toolbar 4 Creating a Custom Toolbar=Creating_a_Custom_Toolbar 4 Moving Icons=Moving_Icons 4 Copying Icons to a Toolbar=Copying_Icons_to_a_Toolbar 3 Working with Macros 4 Adding Macros to the Toolbar=Adding_Macros_to_the_Toolbar 4 Recording a Macro=Recording_a_Macro 4 Editing Macro Properties=Editing_Macro_Properties 4 Deleting the Toolbar Macro=Deleting_the_Toolbar_Macro 2 Customizing Views and Fields 3 Creating Custom Views and Fields=Creating_Custom_Views_and_Fields 3 Custom User Fields 4 Changing the Labels of Primary Fields=Changing_the_Labels_of_Primary_Fields 4 Working with Custom User Fields=Working_with_Custom_User_Fields 4 Adding Fields to a Contact Database=Adding_Fields_to_a_Contact_Database 4 Defining a Field=Defining_a_Field 4 Rebuilding the Database=Rebuilding_the_Database 3 Custom Field Views 4 Designing User-Defined Field Views=Designing_User_Defined_Field_Views 4 Adding and Maintaining User-Defined Field Views=Adding_and_Maintaining_User_Defined_Field_Views 4 Working with Listed Fields=Working_with_Listed_Fields 4 Adding and Maintaining a Field Profile=Adding_and_Maintaining_a_Field_Profile 4 Adding a Display Field=Adding_a_Display_Field 4 Editing a Display Field=Editing_a_Display_Field 3 Expanded Profiles 4 Designing Expanded Profiles=Designing_Expanded_Profiles 4 Selecting a Profile=Selecting_a_Profile 4 Setting up Tab and Field Labels=Setting_up_Tab_and_Field_Labels 2 Customizing GoldMine with Special Files 3 Introduction=Customizing_GoldMine_Settings 3 Defining Paths 4 Customizing Path Statements=Customizing_Path_Statements 4 Adding a Path for GoldSync to Find Linked Documents=Adding_a_Path_for_GoldSync_to_Find_Linked_Documents 4 Adding a Destination Path for a Transfer Set=Adding_a_Destination_Path_for_a_Transfer_Set 3 Customizing Menus 4 Adding Options to GoldMine Menus=Adding_Options_to_GoldMine_Menus 4 Adding Custom Help Files=Adding_Custom_Help_Files 4 Customizing a Menu to Run Other Applications=Customizing_a_Menu_to_Run_Other_Applications 4 Adjusting Elevator Bar Tracking=Adjusting_Elevator_Bar_Tracking 3 Customizing Alarms 4 Turning on Alarms as the Default Setting=Turning_on_Alarms_as_the_Default_Setting 4 Playing a Sound during Alarm Display=Playing_a_Sound_during_Alarm_Display 3 Adjusting Date and Time Settings 4 Compensating for Time Zones=Compensating_for_Time_Zones 4 Setting a Beginning Date for Sync Records=Setting_a_Beginning_Date_for_Sync_Records 4 Searching for Records with International Format Phone Numbers=Searching_for_Records_with_International_Format_Phone_Numbers 3 Customizing Modem and Dial Settings 4 Introduction=Customizing_Modem_and_Dial_Settings 4 Modem Settings=Modem_Settings 4 Dial Settings=Dial_Settings 4 Autodialer Settings=Autodialer_Settings 3 Updating GoldMine Fields 4 Introduction=Updating_GoldMine_Fields 4 Defining Lookup Instructions=Defining_Lookup_Instructions 4 Performing Field Updates Automatically=Performing_Field_Updates_Automatically 4 Defining Field Updates as an Automated Process=Defining_Field_Updates_as_an_Automated_Process 4 Launching Applications when Records are Created and Edited=Launching_External_Applications_when_Records_are_Created_and_Edited 4 Example of a LOOKUP.INI File=Example_of_a_LOOKUP.INI_File 3 Capturing Web Data 4 Introduction=Capturing_Web_Data 4 Setting up the Web Import Files=Setting_up_the_Web_Import_Files 4 Creating the Web Form=Creating_the_Web_Form 4 Creating the CGI Script=Creating_the_CGI_Script 4 Importing Contacts into GoldMine=Importing_Contacts_into_GoldMine_Web_Import 4 Formatting the Web Import File=Formatting_the_Web_Import_File 3 Other Settings 4 Loading the Macros of another User=Loading_the_Macros_of_another_User 4 Displaying a Licensee Name in the Title Bar=Displaying_a_Licensee_Name_in_the_Title_Bar 4 Disabling Column Sort Capabilities for dBASE Files=Disabling_Column_Sort_Capabilities_for_dBASE_Files 3 Adding Custom Internet Mail Settings 4 Working with Internet Mail Settings=Working_with_Internet_Mail_Settings 4 Adding a Signature to Internet E-mail=Adding_a_Signature_to_Internet_E_mail 4 Decoding Encoded MIME Attachments=Decoding_Encoded_MIME_Attachments 4 Requiring a Password for Web Import Files=Requiring_a_Password_for_Web_Import_Files 4 Creating a History Record for MS Mail=Creating_a_History_Record_for_MS_Mail 1 Automated Processes 2 Handling Workflow with Automated Processes=Handling_Workflow_with_Automated_Processes 2 What is an Automated Process?=What_is_an_Automated_Process 2 Attaching Tracks 3 Attaching Tracks to a Contact Record=Attaching_Tracks_to_a_Contact_Record 3 Attaching a Track to a Single Contact Record=Attaching_a_Track_to_a_Single_Contact_Record 3 Attaching a Track to Multiple Contact Records=Attaching_a_Track_to_Multiple_Contact_Records 3 Tracks Local Menu=Tracks_Local_menu 2 Processing Tracks 3 Executing Processes=Executing_Processes 3 Monitoring Tracks=Monitoring_Tracks 3 Process Monitor Local Menu=Process_Monitor_Local_Menu 3 Using a Filter or Group while Processing Tracks=Using_a_Filter_or_Group_while_Processing_Tracks 2 Working with Automated Processes 3 Setting up an Automated Process=Setting_up_an_Automated_Process 3 Defining Process Properties=Defining_Process_Properties 3 Maintaining Tracks=Maintaining_Tracks 3 Attaching a New Track=Attaching_a_New_Track 3 Removing a Track=Removing_a_Track 3 Adding Events 4 Adding Events to a Track=Adding_Events_to_a_Track 4 Defining an Event=Defining_an_Event 3 Triggering Actions 4 Defining a Trigger=Defining_a_Trigger 4 Triggering on Scheduled Activities=Triggering_on_Scheduled_Activities 4 Triggering on Profile Records=Triggering_on_Profile_Records 4 Triggering on History Records=Triggering_on_History_Records 3 Performing Actions 4 Specifying an Action=Specifying_an_Action 4 Triggering Form Output=Triggering_Form_Output 4 Triggering a Report Printout=Triggering_a_Report_Printout 4 Scheduling an Activity by Triggered Event=Scheduling_an_Activity_by_Triggered_Event 4 Creating a History Record by Event Trigger=Creating_a_History_Record_by_Event_Trigger 4 Updating a Field with an Expression Result=Updating_a_Field_with_an_Expression_Result 1 Analyzing Data 2 Analyzing User Performance=Analyzing_User_Performance 2 Using Wild Cards in Activity and Result Code Fields=Using_Wild_Cards_in_Activity_and_Result_Code_Fields 2 Displaying Contact Record Statistics=Displaying_Contact_Record_Statistics 2 Analyzing Forecasted Sales=Analyzing_Forecasted_Sales 2 Analyzing Completed Activities=Analyzing_Completed_Activities 2 Displaying Graphs of Activity Data=Displaying_Graphs_of_Activity_Data 2 Analyzing Quota Performance 3 Performing Quota Analysis=Performing_Quota_Analysis 3 Quota Listing Local Menu=Quota_Listing_Local_Menu 3 Assigning a Quota=Assigning_a_Quota 2 Analyzing Leads 3 Performing Leads Analysis=Performing_Leads_Analysis 3 Leads Analysis Local Menu=Leads_Analysis_Local_Menu 3 Sorting Leads Analysis Information=Sorting_Leads_Analysis_Information 1 Managing Information 2 Converting Notes written in GoldMine for DOS=Converting_Notes_written_in_GoldMine_for_DOS 2 Importing and Exporting Data 3 Introduction=Importing_and_Exporting_Data 3 Data Formats 4 Working with Data Formats=Working_with_Data_Formats 4 xBase/Clipper (DBF) Format=xBase_Clipper_DBF_Format 4 Delimited ASCII (TXT) Format=Delimited_ASCII_TXT_Format 4 Fixed Length (SDF) Format=Fixed_Length_SDF_Format 3 Importing Data 4 Importing ZIP Codes into GoldMine=Importing_ZIP_Codes_into_GoldMine 4 Working with the Import Wizard 5 Importing Data into GoldMine=Importing_Data_to_GoldMine 5 Importing a New File=Importing_a_New_File 5 Importing a File using an Existing Profile=Importing_a_File_using_an_Existing_Profile 5 Importing Data from ACT! for Windows=Importing_Data_from_ACT_for_Windows 5 Previewing the Import File=Previewing_the_Import_File 5 Defining Import Options 6 Setting ASCII Import Options=Setting_ASCII_Import_Options 6 Setting SDF Import Options=Setting_SDF_Import_Options 6 Defining the Import File Structure=Defining_the_Import_File_Structure 6 Creating an Import Expression=Creating_an_Import_Expression 6 Selecting an Option for Matching Records=Selecting_an_Option_for_Matching_Records 6 Saving an Import Profile=Saving_an_Import_Profile 3 Exporting Data 4 Exporting Data from GoldMine=Exporting_Data_from_GoldMine 4 Exporting Data using an Existing Profile=Exporting_Data_using_an_Existing_Profile 4 Defining the Export File Structure=Defining_the_Export_File_Structure 4 Creating a Custom Export Field Definition=Creating_a_Custom_Export_Field_Definition 4 Setting Export Options=Setting_Export_Options 4 Saving an Export Profile=Saving_an_Export_Profile 2 Making Global Changes 3 Making Global Changes to Contact Records=Making_Global_Changes_to_Contact_Records 3 Replacing a Field with a Value=Replacing_a_Field_with_a_Value 3 Replacing a Field with Another Field=Replacing_a_Field_with_Another_Field 3 Replacing a Field with Advanced Options=Replacing_a_Field_with_Advanced_Options 3 Replacing a Field with a dBase Expression=Replacing_a_Field_with_a_dBase_Expression 3 Running a Performance Test=Running_a_Performance_Test 2 Merge/Purge 3 Consolidating Duplicate Records=Consolidating_Duplicate_Records 3 Selecting Criteria for the Merge/Purge=Selecting_Criteria_for_the_Merge_Purge 3 Defining Merge/Purge Settings=Defining_Merge_Purge_Settings 3 Selecting a Merge Method=Selecting_a_Merge_Method 3 Selecting a Purge Method=Selecting_a_Purge_Method 3 Starting the Merge/Purge Process=Starting_the_Merge_Purge_Process 3 Merging Displayed Records=Merging_Displayed_Records 3 Merging Tagged Records=Merging_Tagged_Records 2 Deleting Records 3 Methods of Deleting Records=Deleting_Records 3 Deleting a Selected Contact Record=Deleting_a_Selected_Contact_Record 3 Deleting All Contact Records=Deleting_All_Contact_Records 2 Managing Databases 3 Managing Multiple Databases=Managing_Multiple_Databases 3 Working with a Contact Database=Working_with_a_Contact_Database 3 Contact Files Local Menu=Contact_Files_Local_Menu 3 Opening a Contact Database=Opening_a_Contact_Database 3 Editing Properties for a Database File=Editing_Properties_for_a_Database_File 3 Working with the Database Wizard 4 Creating a Database File=Creating_a_Database_File 4 Setting Database Options=Setting_Database_Options 4 Setting Access Options=Setting_Access_Options 4 Setting Database Case-Sensitivity=Setting_Database_Case_Sensitivity 4 Starting to Create Database Files=Starting_to_Create_Database_Files 2 Establishing Data Access and Security 3 Viewing the User Log=Viewing_the_User_Log 3 Setting up Access Rights=Setting_up_Access_Rights 3 Setting up Users 4 Setting up GoldMine Users=Setting_up_GoldMine_Users 4 Adding Users=Adding_Users 4 Changing a User's Security Profile=Changing_a_User_s_Security_Profile 4 Working with User Groups=Working_with_User_Groups 4 Maintaining User Groups=Maintaining_User_Groups 4 Assigning Group Membership to a User=Assigning_Group_Membership_to_a_User 3 Granting Access Rights 4 Controlling User Access=Controlling_User_Access 4 Granting Access to Menu Commands=Granting_Access_to_Menu_Commands 4 Saving a Custom Menu Template=Saving_a_Custom_Menu_Template 4 Deleting a Custom Menu Template=Deleting_a_Custom_Menu_Template 4 Controlling Access to a Contact Database=Controlling_Access_to_a_Contact_Database 4 Controlling Access to a Field View=Controlling_Access_to_a_Field_View 4 Controlling Access to Contact Records=Controlling_Access_to_Contact_Records 1 Synchronizing Data 2 Synchronzing with GoldMine 3 Introduction 4 Synchronizing Data between the Field and the Office=Synchronizing_Data_between_the_Field_and_the_Office 4 Understanding GoldMine's Remote Synchronization Process=Understanding_GoldMine_s_Remote_Synchronization_Process 4 Synchronizing Data Files=Synchronizing_Data_Files 4 How are Records Identified?=How_are_Records_Identified 4 What Happens during Remote Synchronization?=What_Happens_during_Remote_Synchronization 4 Retrieving the Transfer Set=Retrieving_the_Transfer_Set 4 Sending the Transfer Set=Sending_the_Transfer_Set 4 Using Filters with Remote Synchronization=Using_Filters_with_Remote_Synchronization 4 Copying Records between Contact Sets=Copying_Records_between_Contact_Sets 3 Synchronizing with the Synchronization Wizard 4 Synchronizing with a Remote Site=Synchronizing_with_a_Remote_Site 4 Working with the Synchronization Wizard=Working_with_the_Synchronization_Wizard 4 Defining Options 5 Defining Session Settings=Defining_Session_Settings 5 Creating a Transfer Set=Creating_a_Transfer_Set 5 Retrieving a Transfer Set=Retrieving_a_Transfer_Set 5 Setting Options to Receive a Call=Setting_Options_to_Receive_a_Call 5 Setting Options to Call a Remote System=Setting_Options_to_Call_a_Remote_System 5 Setting Transfer Set Send Options=Setting_Transfer_Set_Send_Options 5 Defining Send Options=Defining_Send_Options 5 Setting Transfer Set Retrieve Options=Setting_Transfer_Set_Retrieve_Options 5 Defining Retrieval Options=Defining_Retrieval_Options 5 Defining Options for Calling another System=Defining_Options_for_Calling_another_System 5 Defining Synchronization Frequency=Defining_Synchronization_Frequency 5 Defining Synchronization Intervals=Defining_Synchronization_Intervals 5 Saving Settings in a Profile=Saving_Settings_in_a_Profile 4 Other Synchronization Tasks 5 Monitoring the Synchronization Process=Monitoring_the_Synchronization_Process 5 Copying the Contact Set to a Remote Site=Copying_the_Contact_Set_to_a_Remote_Site 2 Synchronizing with GoldSync 3 Introduction 4 What is Remote Synchronization?=What_is_Remote_Synchronization 4 Typical Remote Synchronization Scenario=Typical_Remote_Synchronization_Scenario 4 Understanding GoldMine's Remote Synchronization Process=Understanding_GoldMine_s_Remote_Synchronization_Process 4 What is GoldSync?=What_is_GoldSync 4 GoldSync System Requirements=GoldSync_System_Requirements 4 GoldSync System Components 5 Introduction=GoldSync_System_Components 5 Server=Server 5 Process=Process 5 Administrative Console=Administrative_Console 4 Terms to Know 5 GoldSync Terminology=GoldSync_Terminology 5 Remote Site=Remote_Site 5 Client Privileges=Client_Privileges 5 Cutoff Date/Time=Cutoff_Date_Time 5 Queue Options=Queue_Options 5 Queue Connection Methods=Queue_Connection_Methods 5 Synchronization Methods=Synchronization_Methods 5 Intervals for Queue Processing=Intervals_for_Queue_Processing 5 Periods for Synchronization=Periods_for_Synchronization 3 Planning your GoldSync Implementation 4 Introduction=Planning_your_GoldSync_Implementation 4 Scenarios 5 Scenario One: GoldMine Site Calling a GoldSync Server=Scenario_One_GoldMine_Site_Calling_a_GoldSync_Server 5 Scenario Two: Multiple GoldMine Sites Calling a GoldSync Server=Scenario_Two_Multiple_GoldMine_Sites_Calling_a_GoldSync_Server 5 Scenario Three: Multiple GoldMine Sites Simultaneously Calling a GoldSync Server=Scenario_Three_Multiple_GoldMine_Sites_Simultaneously_Calling_a_GoldSync_Server 5 Scenario Four: GoldMine Sites Calling GoldSync via Direct Internet Connection=Scenario_Four_GoldMine_Sites_Calling_GoldSync_via_Direct_Internet_Connection 5 Scenario Five: GoldSync Calling Remote GoldMine Sites=Scenario_Five_GoldSync_Calling_Remote_GoldMine_Sites 5 Scenario Six: GoldSync Calling GoldMine via Direct Internet Connection=Scenario_Six_GoldSync_Calling_GoldMine_via_Direct_Internet_Connection 5 Scenario Seven: GoldSync-to-GoldSync Synchronization via WAN=Scenario_Seven_GoldSync_to_GoldSync_Synchronization_via_WAN 3 Working with the GoldSync Manager 4 Accessing the GoldSync Manager=Accessing_the_GoldSync_Manager 4 Deleting a Site=Deleting_a_Site 4 Setting up Sites 5 Working with Sites=Working_with_Sites 5 Sites Local Menu=Sites_Local_Menu 5 Overview to Site Setup=Overview_to_Site_Setup 5 Entering Basic Information about a Site=Entering_Basic_Information_about_a_Site 5 Defining Synchronization Settings=Defining_Sync_Settings 5 Defining Send Options=Defining_Send_Options2 5 Selecting Send and Delete Filters=Selecting_Send_and_Delete_Filters 5 Defining Retrieval Options=Defining_Retrieval_Options 5 Selecting a Filter for Retrieved Records=Selecting_a_Filter_for_Retrieved_Records 5 Defining Synchronization Privileges=Defining_Synchronization_Privileges 5 Options for Queue Processing 6 Defining Options for Queue Processing=Defining_Options_for_Queue_Processing 6 Requesting Data from a GoldSync Server=Defining_Retrieval_Options_from_GoldSync 6 Defining Connection Settings for Queue Processing=Defining_Connection_Settings_for_Queue_Processing 6 Designating Shared Paths=Designating_Shared_Paths 6 Defining the Schedule for Queue Processing=Defining_the_Schedule_for_Queue_Processing 6 Defining Synchronization Frequency=Defining_Synchronization_Frequency 6 Defining Synchronization Intervals=Defining_Synchronization_Intervals 5 Interacting with Remote Sites 6 Synchronizing from a Remote Site=Synchronizing_from_a_Remote_Site 6 Relationship between GoldSync Server and GoldMine Site=Relationship_between_GoldSync_Server_and_GoldMine_Site 4 Setting up Processes 5 Introduction=Setting_up_Processes 5 Working with Processes=Working_with_Processes 5 Processes Local Menu=Processes_Local_Menu 5 Entering Basic Information about a Process=Entering_Basic_Information_about_a_Process 5 Defining Process Functions=Defining_Process_Functions 5 Deleting a Process=Deleting_a_Process 4 Starting and Monitoring Processes 5 Starting a Process=Starting_a_Process 5 Working with the Process Monitor=Working_with_the_Process_Monitor 5 Process Monitor Local Menu=Process_Monitor_Local_Menu 5 Stopping a Process=Stopping_a_Process 4 Viewing Sync Logs 5 Displaying the Sync Logs=Displaying_the_Sync_Logs 5 Displaying the Connection Logs=Displaying_the_Connection_Logs 5 Displaying the Detailed Logs=Displaying_the_Detailed_Logs 5 Displaying the Contact Files Logs=Displaying_the_Contact_Files_Logs 5 Displaying the GoldMine Files Logs=Displaying_the_GoldMine_Files_Logs 5 Purging Log Entries=Purging_Log_Entries 5 Restarting GoldSync Automatically=Restarting_GoldSync_Automatically 4 Working with Sync Configurations 5 Setting up GoldSync Configurations=Appendix_Setting_up_GoldSync_Configurations 5 Configuring GoldMine-to-GoldSync Remote Synchronization via Modem=Configuring_GoldMine_to_GoldSync_Remote_Synchronization_via_Modem 5 Configuring GoldSync-to-GoldMine Remote Synchronization via Modem=Configuring_GoldSync_to_GoldMine_Remote_Synchronization_via_Modem 5 Configuring GoldMine-to-GoldSync Remote Synchronization via Internet E-mail=Configuring_GoldMine_to_GoldSync_Remote_Synchronization_via_Internet_E_mail 5 Configuring GoldSync-to-GoldMine Remote Synchronization via Direct Internet Connection=Configuring_GoldSync_to_GoldMine_Remote_Synchronization_via_Direct_Internet_Connection 5 Configuring GoldSync-to-GoldMine Remote Synchronization via Direct Internet Connection=Configuring_GoldSync_to_GoldMine_Remote_Synchronization_via_Direct_Internet_Connection 5 Configuring GoldSync-to-GoldMine Remote Synchronization via WAN/RAS=Configuring_GoldSync_to_GoldMine_Remote_Synchronization_via_WAN_RAS 5 Configuring GoldSync-to-GoldSync Remote Synchronizationvia Shared Directories=Configuring_GoldSync_to_GoldSync_Remote_Synchronizationvia_Shared_Directories 5 Configuring GoldSync to Create Transfer Sets for Pickup=Configuring_GoldSync_to_Create_Transfer_Sets_for_Pickup 1 Maintaining GoldMine 2 Running a Performance Test=Running_a_Performance_Test 2 Regenerating Files 3 Maintaining GoldMine=Maintaining_GoldMine 3 Indexing and Rebuilding Files=Indexing_and_Rebuilding_Files 3 Selecting Files to Index=Selecting_Files_to_Index 3 Indexing All Database Files=Indexing_All_Database_Files 3 Setting up Automatic Indexing=Setting_up_Automatic_Indexing 3 Packing and Rebuilding the Database=Packing_and_Rebuilding_the_Database 3 Starting to Rebuild the Database=Starting_to_Rebuild_the_Database 3 Preventing Corrupt Indexes=Preventing_Corrupt_Indexes 2 Backing up Data 3 Backing up Data=Backing_up_Data 3 Selecting a Backup System=Selecting_a_Backup_System 3 Selecting Files to Back up=Selecting_Files_to_Back_up 2 Upgrading your GoldMine or GoldSync License 3 Introduction=Upgrading_your_GoldMine_or_GoldSync_License 3 GoldMine's Flexible Licensing System=GoldMine_s_Flexible_Licensing_System 3 Working with Licenses 4 Accessing the GoldMine License Manager=Accessing_the_GoldMine_License_Manager 4 Adding to your GoldMine or GoldSync License=Adding_to_your_GoldMine_or_GoldSync_License 4 Creating a Sublicense for a Remote Office=Creating_a_Sublicense_for_a_Remote_Office 4 Creating a Sublicense for an Undocked User=Creating_a_Sublicense_for_an_Undocked_User 4 Removing a License=Removing_a_License 4 Updating your Copy of GoldMine=Updating_your_Copy_of_GoldMine 4 Updating Registration Information=Updating_Registration_Information 4 Installing the Update to GoldMine 4.0 Locally=Installing_the_Update_to_GoldMine_4.0_Locally 1 Advanced Topics 2 Dynamic Data Exchange (DDE) 3 Overview 4 Introduction=Dynamic_Data_Exchange_DDE 4 Using DDE in GoldMine=Using_DDE_in_GoldMine 4 Entering Application, Topic, and Item Names=Entering_Application_Topic_and_Item_Names 4 Establishing a DDE Conversation=Establishing_a_DDE_Conversation 3 DDE Functions 4 Working with DDE Functions=Working_with_DDE_Functions 5 Append=Append 5 CalComplete=CalComplete 5 CallerID=CallerID 5 Close=Close 5 DataStream=DataStream 5 ExecIniImp=ExecIniImp 5 Expr=Expr 5 Filter=FilterDDE 5 FormAddFields=FormAddFields 5 FormClearFields=FormClearFields 5 FormCloseForm=FormCloseForm 5 FormCreateFile=FormCreateFile 5 FormGetFieldName=FormGetFieldName 5 FormNewFormNo=FormNewFormNo 5 FormQueryCreate=FormQueryCreate 5 InsHistory=InsHistory 5 LinkDoc=LinkDoc 5 Move=Move 5 MsgBox=MsgBox 5 NewForm=NewForm 5 NewGroup=NewGroup 5 NewMember=NewMember 5 Open=Open 5 PlayMacro=PlayMacro 5 Range=Range 5 Read=Read 5 RecNo=RecNo 5 RecordObj=RecordObj 5 Replace=Replace 5 Search=Search 5 SendPage=SendPage 5 StatusMsg=StatusMsg 5 Unlock=Unlock 4 Macros 5 DDE Macros=DDE_Macros 5 DDE Macros for Merge Forms=DDE_Macros_for_Merge_Forms 2 Database Structures 3 Introduction=Database_Structures 3 CAL.DBF=CAL.DBF 3 CONTACT1.DBF=CONTACT1.DBF 3 CONTACT2.DBF=CONTACT2.DBF 3 CONTGRPS.DBF=CONTGRPS.DBF 3 CONTHIST.DBF=CONTHIST.DBF 3 CONTSUPP.DBF=CONTSUPP 3 INFOMINE.DBF=INFOMINE.DBF 3 LOOKUP.DBF=LOOKUP.DBF 3 MAILBOX.DBF=MAILBOX 3 OPMGR.DBF=OPMGR.DBF 3 PERPHONE.DBF=PERPHONE 3 RESOURCE.DBF=RESOURCE.DBF 3 SPFILES.DBF=SPFILES.DBF 1 Troubleshooting Guide 2 Introduction=Troubleshooting_Guide 2 Viewing the Database Error Log=Viewing_the_Database_Error_Log 2 System Errors=System_Errors 2 General Protection Faults=General_Protection_Faults 2 Troubleshooting Modem Initialization and Reset Problems=Troubleshooting_Modem_Initialization_and_Reset_Problems 2 Damaged Files 3 Troubleshooting Damaged Files=Troubleshooting_Damaged_Files 3 Reindexing Damaged Files=Reindexing_Damaged_Files 3 Correcting Chronic Index Errors=Correcting_Chronic_Index_Errors 3 Restoring Damaged Database Files=Restoring_Damaged_Database_Files 1 GoldMine Software Corporation 2 About GoldMine=About_GoldMine 2 License Agreement=License_Agreement 2 Product Support 3 GoldMine Software Corporation Support Services=GoldMine_Software_Corporation_Support_Services 3 24-hour/7-day FREE Support Options=24_hour_7_day_FREE_Support_Options 3 World Wide Web Home Page=World_Wide_Web_Home_Page 3 GoldMine Forum on CompuServe=GoldMine_Forum_on_CompuServe 3 Electronic Bulletin Board System (BBS)=Electronic_Bulletin_Board_System_BBS 3 FactsBack Document Service=FactsBack_Document_Service 3 Premium Support Options=Premium_Support_Options 3 Other Sources of Support=Other_Sources_of_Support 
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