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- FREQUENTLY ASKED QUESTIONS AND ANSWERS ABOUT INSERT
- ==========================================================================
- (sorted by frequency of questions)
-
- Q: How do I get the CD/current beta?
-
- A: Several possibilities:
- a) Download from http://www.insert.cd
- b) Send us an e-mail to receive a copy of the newest version
- of INSERT on Credit card-sized CD-ROM for a cost-covering
- fee of EUR 10,- (additional shipping costs may arise).
-
- ---
- Q: How do I burn a bootable CD in Windows?
-
- A: This question does not really belong into a INSERT-FAQ. Of course the
- answer depends on the individual program you are using to burn CDs, but
- all common CD-Writing programs should support the option of burning
- bootable ISO-Images, you probably just have to find the right menu option.
-
- ---
-
- Q: Why is my favourite software xyz not present on the CD? Can't you
- add it in future versions of the download version? It doesn't cost
- anything!
-
- A: Space is VERY limited on this sort of media. Apart from that we
- like to keep the download as small as possible. Please feel free
- to write an e-mail to insert@inside-security.de. Maybe we can add
- the piece of software you would like to see on the CD. Your chances
- are getting better the smaller it is:)
- All licenses must guarantee that the CD can still be downloaded,
- modified and copied, free of charge. Licenses that don't allow
- incorporation into such a CD can't be accepted by us, at least not
- for the freely available/downloadable versions of INSERT. That also
- applies to licenses that would force the recipients to sign another
- agreement before download, or even pay royalty fees, and licenses that
- do not allow the CD to be distributed commercially (for example,
- customization, copying and mailing of the CD for an appropriate fee
- for the work done is commercial distribution). Almost all programs
- on the CD fall under the GPL or similar Open Source licenses, which
- provide a lot of freedom for the recipients of the software (see also
- http://www.gnu.org/licenses/gpl.html). Exceptions regarding software
- that may, due to the wish of the vendor, only be distributed in binary
- form, are still tolerable if they fall under a liberal license that
- allows non-commercial as well as commercial distribution of the CD
- without essential restrictions. Please check the license of your
- software carefully before writing a recommendation for inclusion in
- future versions of INSERT to the developer team.
-
- ---
-
- Q: My computer won't boot from CD. What should I do?
-
- A: Look in your computer's BIOS to see whether it's set to boot from CD
- (on most computers you need to push the "delete" key during the RAM test).
- If this is already set, your computer may not be able to read the CD (some
- notebooks have problems with black-coated CD's, for example). Some
- computers will only use the new BIOS settings after a hard reset.
-
- ---
-
- Q: I downloaded INSERT via WWW or got a downloaded version from a friend.
- My PC will boot off of it, but the bootup stalls after a bit or I only
- see the background picture, and nothing else happens. What's going on?
-
- A: You possibly only got a partial download, or the download was
- (silently) interrupted. If this is the case the ISO image is defective,
- and the data in the missing parts cannot be accessed (sometimes one can
- even "hear" this because of the sound the CD-ROM drive makes due to
- repeated read attempts). This is fatal because the directory tree is
- written at the beginning of the CD, so it is usually complete. Thus,
- you can correctly read the directory tree of the CD. However, reading the
- actual contents of the missing parts is impossible (in other words,
- accessing the contents fails). Some possible solutions can be found in the
- section "What are MD5 files?" and "How can I get the CD?".
-
- ---
-
- Q: What are these strange MD5 files that accompany the ISO CD images?
-
- A: The files with the .md5 extension contain checksums for the actual CD
- images. A checksum is a "matching number" for checking files. One can
- verify that the file matches its original down to the smallest detail.
- When you download both the ISO image for the CD and its corresponding .md5
- file, you can verify that your download was complete and that the contents
- are unchanged by typing "md5sum -c filename.md5" under Linux/Unix. Further
- information about MD5 and programs for various OS's can be found at
- http://www.fourmilab.ch/md5/. You can download a Windows(TM) version at
- http://www.toast442.org/md5gui.shtml.
-
- ---
-
- Q: What is the root password?
-
- A: There is none; all passwords are locked by default. There are several
- sections you can read dealing with this subject in
- INSERT/README_Security.txt.
-
- ---
-
- Q: After I've used INSERT, my "other" OS suddenly shows a blue screen
- with the message "File kernel.exe not found or defective" and
- "reinstall..." shortly after boot.
-
- A: Simply take the INSERT CD out of the CD-Rom drive and restart the
- computer.
-
- ---
-
- Q: Auto configuration doesn't work on my computer, or the computer hangs
- at boot. What should I do?
-
- A: It might work if portions of the auto configuration are skipped. This
- can be specified with "insert noscsi" or "insert nopcmcia". Sometimes the
- output of "lspci ; lspci -n" is very helpful, especially if the problem
- involves incorrectly identified graphics cards.
-
- ---
-
- Q: My graphics card doesn't work!
-
- A: It may be that very new (or exotic) graphics cards are not in the
- hardware database yet. These will still usually work under Linux! You can
- type
- insert xmodule=vesa
- or
- insert xmodule=fbdev
- at the first boot screen, and the initial un-accelerated XFree86 modes
- will produce a usable screen. Also there is a frame buffer boot option
- (especially for older notebooks):
- fb800x600 (instead of typing in insert),
- which uses a resolution of 800x600 pixels in frame buffer mode.
- Regardless of whether these workarounds are successful or not, support
- can be built into the next version of INSERT more quickly if (as in the
- previous question) the PCI numbers of the graphics card along with a
- description can be sent to us via mail ("lspci ; lspci -n").
-
- ---
-
- Q: My PS/2 mouse doesn't work!
-
- A: If the mouse pointer in the graphical user window is erratically moving
- around everywhere, the attached mouse is using an exotic protocol. Only
- booting into "expert" mode and setting the correct protocol for the XFree
- system will help in this case. However, if the pointer appears in the
- middle of the screen and doesn't respond to mouse movements at all, you
- probably have a board with a known BIOS bug (lately this problem has been
- appearing frequently with notebooks). Try to type in
- insert pci=irqmask=0x0e98
- at the boot screen and see if this helps. Alternatively, you can find a
- BIOS update for your computer (you may want to do this anyway?).
-
- ---
-
- Q: How do I get support for my wheelmouse's mousewheel?
-
- A: Type
- insert wheelmouse
- at the boot prompt. Unfortunately, wheelmice cannot be auto-detected, and
- the wheelmouse protocol is incompatible with the standard ps/2 protocol.
- Therefore, the "normal" ps/2 protocol (without mousewheel support) is the
- safe default.
-
- ---
-
- Q: My system memory is not fully detected, or the computer hangs shortly
- after starting with the message "Panic: cannot mount root file system"!
-
- A: Some boards apparently report the usable memory size incorrectly to
- the Linux kernel. Solution: specify the system memory size as an
- additional "insert" boot option. For example, for 128 Megabytes use
- insert mem=128M
- (Note: make certain an upper-case M is typed after the memory size!)
-
- ---
-
- Q: I cannot eject the CD-ROM when the system is running?
-
- A: Sure, because it is running from the CD;) But you can use the boot
- option
- insert toram
- to copy the whole system to memory during boot time (supposing there
- is enough memory available - should work on a 128M system). Having
- done so you can safely eject the CD-ROM, e.g. to burn a backup with
- 'burncenter' if it's a burning device.
-