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-
- So you want to buy a CD-ROM drive?
-
- Let me first say the following is my opinion based on a whole
- lot of personal experience, and a whole lot of feedback about
- my program CDDA (extracts audio from CDs and stores it as WAV files).
- Some people may be offended by the fact that I have bad things to
- say about a lot of drives. Tough. If this doc helps cut the traffic
- on the net about peoples trouble with crap drives then it has done
- what it is intended.
-
- I'm going to include CD-R manufacturers as well in this discussion.
-
- Summary: Most CD-ROM drives suck. Most companies tech support
- sucks. I'm going to name the good ones and the bad ones.
-
- If I had to go out today and buy a drive, I would use the following list:
-
- Ultra cheap 2x drive: Mitsumi FX001D
- 2x non-scsi/soundcard: Sony 33A
- 2x non-scsi/IDE: Sony 55E
- 2x scsi: Toshiba 3401
- 4x non-scsi/IDE: Toshiba 5302
- 4x scsi: Toshiba 3601
- 6x scsi: Plextor 6Plex
-
-
- Here are the manufacturers I've dealt with, and the drives involved. They
- are not in any particular order, just the order I remembered their names.
-
- Mitsumi: They make good cheap drives. If you just want to read
- plain CD-ROMs, then get yourself an FX001D double speed. Don't spend
- more than $100. Don't expect things like XA or reading DA to work.
- Avoid the new 4x drives. I'm getting tired of all the messages on
- the net about people and the trouble they are having with IDE.
- Their tech support is virtually nonexistant. As far as I know the
- only way to get ahold of them is through their BBS. The only good
- answers I got was by talking to one of the engineers directly.
- Note: Mitsumi drives have not, do not and will not ever support
- reading DA. Period.
-
- Sony: If I had to pick a good 2x (non-SCSI) drive, it would be a Sony.
- I hear very little in the way of problems with these drives and my
- program. They work just fine reading DA and also work just fine
- reading both Green and White book CDi discs. I understand that the
- 31A, 33A and the 55E are all about the same. I haven't heard much
- yet about their 4x drive so I can't comment. If I had to pick a
- 2x scsi drive it would NOT be a Sony. I have a lot of trouble with
- these drives reading DA. They have a lot more jitter than most
- other manufacturers. I've not had a lot of luck in dealing with
- their tech support either. PS don't ever try and get a programming
- manual for their drives. It is a grand exercise in futility.
-
- NEC: My favorite (NOT). I so rarely ever hear from someone who gets
- my program working on a NEC drive, I wonder if anyone ever gets
- anything to work on a NEC. Their drives may on may not read DA.
- Don't ask them which do and don't. Tech support doesn't know. Actually
- they don't know much about anything. Certainly they don't know
- CDROM. They only positive note is that they have an 800 number
- so it's not your nickel to have your questions not answered. Who
- can forget the 511 vs. 510 problems? For those that have forgotten,
- NEC made two versions of the 3x drive. They OEM'd one and sold the
- other. The drives had problems like only giving 1.5x performance,
- and anyone who bought the OEM drive was denied support from NEC, and
- thus was stuck with a crappy, slow drive. NEC won a lot of new
- friends over that one. I've been trying to get programming manuals
- for their drives for over 2 years. I've been promised phone calls
- several times, but in the end they never follow up on those promises.
-
- PLEXTOR: These guys are known for fast solid, drives. I hear lots
- of good things about the drives. Tech support was very good
- when I had to deal with them. They also have an 800 number. I got
- the pages I needed from the programming manual faxed to me, although
- they never did send me a whole one. Both their 4x and 6x drives
- seem to be getting good reviews on the net and from users of my
- program. They bought up the old TEXEL and have been selling their
- drives (3028/5028). They are a little pricey, but it may be worth
- it for you. The only downside is that they seem to have built
- their drives around the Sony microcode. The jitter problems in the
- Sony drives are mysteriously present on the PLEXTOR. The PLEXTOR
- programming manual just happens to be word for word the same as the
- Sony except that they did do a global search and replace on the
- string "SONY".
-
- TOSHIBA: These guys are my #1 choice for both SCSI and IDE. They
- were the ones who started it all allowing reading DA when they
- modified a 3301 for Silicon Graphics. They haven't looked back.
- Their 3401 is still my favorite 2x SCSI drive. They've had some
- trouble lately with a couple of their drives, but it seems that they
- have all been sorted out with the 4.4x SCSI(3601) and the 4x IDE(5302).
- Tech support doesn't have an 800 number, but they always seem to answer
- by the 3rd ring. They seem to know what they are talking about, and
- have genuinely been helpful with my problems. Getting a copy of the
- programming manual is downright simple. I rarely ever hear from
- people who have trouble with these drives. Toshiba may be getting
- themselves into trouble with the 5302 drive. It seems that they are
- only OEM'ing the drives and not selling them themselves. This means
- that they are not prepared to offer tech support. This new
- development smells of the NEC OEM fiasco. I hope it stops soon.
-
- CHINON: I gather they don't sell many of these drives. I almost
- never hear from anyone who has one. Those that do all say that
- the drive works well. Tech support was fine but not an 800 number.
- Getting the programming manual was a breeze. I don't know much
- about their 4x drive, but if it is like the 2x (535) then it should
- be fine. PS. I recently tried to get updated programming manual information
- from them. No luck. Things seem to have changed for the worse.
-
- PANASONIC: (sometimes known as Matsushita or Matshita) Their 562/563
- drives have been going strong for more than a year. I rarely ever
- hear from anyone who has trouble. Like the cheap sony 2x drives,
- the Panasonic drive is a good choice for a starter drive. Their
- only downfall as far as I know is that the drives won't read Green
- book CDi discs. If that is important, have a look at Sony. They
- also have a SCSI version. I have heard some about some trouble with
- their new 4x drive, but don't know any details.
-
- HITACHI: They used to be a big player in the CDROM market, and then
- I don't know what happened. They have almost fallen off the face of
- the earth. I never hear from anyone using their drives, so I can't
- comment.
-
- SANYO: I never hear from anyone using their drives, so I can't comment.
- Apparenty their new 3 CD changer works well, and will read DA.
-
- TEAC: These guys were in first with the cheap sound card bus 4x drive.
- Unfortunately it isn't up to much. Tech support barely knows how
- to pick up a phone to answer it, let alone know anything about the
- products. Certainly don't try to ask for programming information or
- expect to get phone calls returned. I hear from people who have
- trouble with the 4x drive. You can do much better for less money.
- The drives promise to read DA, but in reality they just puke.
-
- PIONEER: I hear quite a lot of good things about their drives. These
- are the folks who had 4x drives years (well it seemed like it) before
- everyone else. They also have 6 pack drives. A bit too expensive for
- me, but overall good drives. I haven't had to reach tech support,
- so I can't comment first hand. Second hand I hear they are decent.
-
- YAMAHA: I hear plenty of good things about their CDR machine. Most
- people seem to have good luck producing reliable CDs. Tech support
- is available via an 800 number, and seem to know what they are doing.
- Getting the programming manual was simple.
-
- KODAK: Apparently they just take a Philips drive and slap a Kodak
- sticker on it. Did you know that you can call 25 different numbers
- for Kodak and not actually get to talk to anyone who knows anything
- about CDR machines? I won a gold medal for the most phone transfers
- within a single company and not getting anywhere. I have had mixed
- success in getting them to return calls. Apart from that, I hear
- good things about the drives (which may be thanks to Philips). eventually
- heard from a helpful chap at Kodak who offered to help track down the
- manual. He ended up having the same trouble I did, and he worked for
- the company.
-
- PHILIPS: To be honest I haven't had to deal with them yet. I hear
- good things about their drives (the recent ones that is). I have since
- received a copy of the programming manual from a nice person on the net,
- so I haven't actually received help from Philips.
-
- PINNACLE: They have been getting slammed lately on the net for having
- a cheap CDR machine. Deserved? I don't know. I do know that tech
- support (via 800) knows a fair bit about the product. Just don't
- expect promised phone calls, or try and get the programming information.
- PS. I finally got in touch with the manager of Customer Service who
- pulled the necessary strings to get the programming manual. Without him
- there would be no Pinnacle support in my program.
-
- APPLE: They just take a Sony drive, make a couple of tiny changes to
- the rom and slap an Apple sticker on it. Lately they have also been using
- a Matsushita drive.
-
-