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  10. These frequently asked questions are based on the questions you most commonly ask us by phone and electronically.<p>
  11. These questions are updated regularly to reflect the most common issues fielded by our award-winning technical staff.<p>
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  15.       Choose a Microsoft Product:
  16.       <FORM ACTION="http://www.microsoft.com/isapi/redir.dll" target="_blank">
  17.        <SELECT NAME="Target">
  18.         <OPTION SELECTED VALUE="http://www.microsoft.com/isapi/redir.dll">Select a Product, then click Connect!
  19.         <OPTION VALUE="http://www.microsoft.com/support/NoProduct.htm">Access
  20.         <OPTION VALUE="http://www.microsoft.com/support/products/home/automap.htm">Automap
  21.         <OPTION VALUE="http://www.microsoft.com/support/products/home/bob.htm">Bob
  22.         <OPTION VALUE="http://www.microsoft.com/support/products/home/bookshelf.htm">Bookshelf
  23.         <OPTION VALUE="http://www.microsoft.com/support/products/home/cinemania.htm">Cinemania
  24.         <OPTION VALUE="http://www.microsoft.com/support/products/home/encarta.htm">Encarta
  25.         <OPTION VALUE="http://www.microsoft.com/MSExcelSupport/">Excel for Windows
  26.         <OPTION VALUE="http://www.microsoft.com/support/products/mac/office/excel.htm">Excel for Macintosh
  27.     <OPTION VALUE="http://www.microsoft.com/ExchangeSupport/">Exchange
  28.         <OPTION VALUE="http://www.microsoft.com/GamesSupport/flightsim/default.htm">Flight Simulator
  29.         <OPTION VALUE="http://www.microsoft.com/FortranSupport/">Fortran
  30.     <OPTION VALUE="http://www.microsoft.com/FrontPageSupport/">FrontPage
  31.         <OPTION VALUE="http://www.microsoft.com/GamesSupport/">Games
  32.     <OPTION VALUE="http://www.microsoft.com/GamesSupport/gamezone/gamzone.htm">Gaming Zone
  33.         <OPTION VALUE="http://www.microsoft.com/support/products/home/hardware.htm">Hardware
  34.       <OPTION VALUE="http://www.microsoft.com/IESupport/">Internet Explorer
  35.       <OPTION VALUE="http://www.microsoft.com/IESupport/InetMail/">Internet Mail and News
  36.         <OPTION VALUE="http://www.microsoft.com/InfoServSupport/">Internet Information Server
  37.         <OPTION VALUE="http://www.microsoft.com/support/products/home/kids.htm">Kids
  38.     <OPTION VALUE="http://www.microsoft.com/support/products/backoffice/msmail.htm">Mail
  39.         <OPTION VALUE="http://www.microsoft.com/MSMoneySupport/">Money
  40.         <OPTION VALUE="http://www.microsoft.com/support/products/windows95/msdos.htm">MS-DOS
  41.         <OPTION VALUE="http://www.microsoft.com/support/products/home/music.htm">Music Central
  42.       <OPTION VALUE="http://www.microsoft.com/IESupport/NetMeeting/">NetMeeting
  43.         <OPTION VALUE="http://www.microsoft.com/support/products/backoffice/odbc.htm">ODBC
  44.         <OPTION VALUE="http://www.microsoft.com/MSOfficeSupport/">Office for Windows
  45.         <OPTION VALUE="http://www.microsoft.com/support/products/mac/office/office.htm">Office for Macintosh
  46.         <OPTION VALUE="http://www.microsoft.com/SMSMGMTSupport/">PowerPoint for Windows
  47.         <OPTION VALUE="http://www.microsoft.com/support/products/mac/office/powerpoint.htm">PowerPoint for Macintosh
  48.         <OPTION VALUE="http://www.microsoft.com/MSProjectSupport/">Project for Windows
  49.         <OPTION VALUE="http://www.microsoft.com/support/products/mac/office/project.htm/">Project for Macintosh
  50.         <OPTION VALUE="http://www.microsoft.com/PublisherSupport/">Publisher
  51.         <OPTION VALUE="http://www.microsoft.com/support/products/home/refprod.htm">Reference Products
  52.         <OPTION VALUE="http://www.microsoft.com/support/products/home/scenes.htm">Scenes
  53.         <OPTION VALUE="http://www.microsoft.com/MSSchedPlusSupport/">Schedule+
  54.         <OPTION VALUE="http://www.microsoft.com/SNASupport/">SNA Server
  55.         <OPTION VALUE="http://www.microsoft.com/SQLSupport/">SQL Server
  56.         <OPTION VALUE="http://www.microsoft.com/SMSMGMTSupport/">Systems Management Server
  57.         <OPTION VALUE="http://www.microsoft.com/VBasicSupport/">Visual Basic
  58.         <OPTION VALUE="http://www.microsoft.com/VisualCSupport/">Visual C++
  59.         <OPTION VALUE="http://www.microsoft.com/VFoxProSupport/">Visual FoxPro and FoxBase
  60.         <OPTION VALUE="http://www.microsoft.com/SSafeSupport/">Visual SourceSafe
  61.         <OPTION VALUE="http://www.microsoft.com/VTestSupport/">Visual Test and Utilities
  62.         <OPTION VALUE="http://www.microsoft.com/WindowsSupport/">Windows 95
  63.       <OPTION VALUE="http://www.microsoft.com/NTServerSupport/">Windows NT Server
  64.         <OPTION VALUE="http://www.microsoft.com/NTWksSupport/">Windows NT Workstation
  65.         <OPTION VALUE="http://www.microsoft.com/support/products/windows95/windows3x.htm">Windows 3.x and Windows for Workgroups
  66.         <OPTION VALUE="http://www.microsoft.com/Win32DevSupport/">Windows Development Kits
  67.         <OPTION VALUE="http://www.microsoft.com/MSWordSupport/">Word for Windows
  68.         <OPTION VALUE="http://www.microsoft.com/support/products/mac/office/word.htm">Word for Macintosh
  69.         <OPTION VALUE="http://www.microsoft.com/WorksSupport/">Works
  70.         <OPTION VALUE="http://www.microsoft.com/support/NoProduct.htm">----------------------------------------
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