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- ======= SUPPORT, REGISTRATION, PURCHASE ORDERS, LICENSING ETC. =======
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- CUSTOMER SUPPORT ........... You can contact us at the following places:
-
- Voice Support Line ........... 514-345-9578
- Bulletin Board ............... 514-345-8654
- Internet Email ............ pinnacl@cam.org
- World Wide Web ....... www.cam.org/~pinnacl
- CompuServe ..................... 70154,1577
-
- Customer support covers the product itself;
- it does not cover instruction in DOS or
- programming. We can create custom POM files
- for you, at our standard hourly rate.
-
- REGISTRATION BENEFITS ...... Registered owners receive a disk containing
- the current latest version of the program,
- plus bonus software, plus 20 minutes of
- phone support, plus an unlocking code that
- lets you register any new evaluation copies
- that we issue for the next 2 years.
-
- DELUXE REGISTRATION ........ While deluxe registration is twice the cost
- of standard registration, it provides self-
- registration three times longer - six years
- instead of two. You also get a full hour of
- phone support, instead of 20 minutes.
-
- ORDERING ON COMPUSERVE ..... *** THIS IS THE FASTEST WAY TO REGISTER ***
- To register on CompuServe, GO SWREG. Select
- "Register", then select "Registration ID".
- Specify ID# 401 for standard registration.
- Specify ID# 7442 for *deluxe* registration.
- We will email you an unlocking code when we
- get your order (typically within 24 hours).
-
- VISA OR MASTERCARD ......... Mail .......... WestWorld Computer Services
- 3755 Avocado Blvd Suite 304
- La Mesa, CA, USA 91941-7301
- Email ......... GEnie ........... WESTWORLD
- Compuserve ...... 70574,450
- America Online .. WESTWORLD
- Prodigy ........... JSPB88A
- Delphi ......... WESTWORLD1
- Voice ......... 800-995-1605 (Orders only!)
- 619-685-7291 (24 hours/day)
- Fax ........... 619-558-7850 (To WestWorld)
-
- PAYMENT BY CHECK ........... Checks must be drawn on a bank or financial
- institution of the same nationality as the
- currency being used. Please check exchange
- rate to US funds carefully. We can process
- checks from:
-
- Australia, Austria, Barbados, Belgium,
- Canada, Columbia, Dominican Republic,
- Denmark, England, Finland, France, Germany,
- Greece, Holland, Hong Kong, Ireland,
- Italy, Jamaica, Japan, Mexico, Morocco,
- New Zealand, Norway, Philippines,
- Portugal, Saudi Arabia, Scotland,
- Singapore, Spain, Sweden, Switzerland,
- Thailand, Trinidad, U.S.A., Venezuela.
-
- Please do not mail cash; we will not accept
- responsibility if cash is lost in the mail.
- Canadians may pay in Canadian funds at par;
- price includes all taxes, including GST.
-
- ORDERING BY MAIL ........... To print (or view) the order form and easy-
- mailer (instant envelope), select LICENSING
- at the START menu, then select REGISTER.
-
- INSTANT REGISTRATION ....... When you order using our Instant Registra-
- tion service, we will phone you as soon as
- we receive your order, to give you your
- unlocking code.
-
- PURCHASE ORDERS ............ We accept PO's from Fortune 1000 companies;
- government offices; nationally disseminated
- media; recognized charitable, educational
- and service institutions; and established
- customers in good standing.
-
- MULTI-COPY LICENSES ........ For 15 or more copies, you can reduce your
- per-user cost. For details, print or view
- the last page of the manual (POM.DOC). For
- pricing, see the order form (ORDER.FRM).
-
- TURBO PASCAL SOURCE CODE ... Source code may be purchased for personal
- and in-house use only. You must be a
- licensed owner to purchase the source code.
-
- PROGRAM CUSTOMIZATION ...... We can customize to your requirements!
- Modifications are performed at our standard
- contract rate of $45/hr, but this rate may
- be negotiated, based upon the applicabili-
- ty of your modification to other customers.
-
-