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Parsons Technology resource data | 1995-05-23 | 11.0 KB | 273 lines
PARSONS TECHNOLOGY RESOURCE FILE CRE01002a CRE01016 CRE01017m CRE01029 CRE01031 CRE02006 CRE02012 CRE02018 CRE02020 CRE02024 CRE02030 CRE02031 CRE02036 CRE02255 CRE03002 CRE03009 CRE03014 CRE03015 CRE03022 CRE03027 CRE03028 CRE03035 CRE03255 CRE04002 CRE04007 CRE04009 CRE04011 CRE04255 CRE050011 CRE05008 CRE050110 CRE05013 CRE05014 CRE05018 CRE05255k CRE06002 CRE06006 CRE06011 CRE06012 CRE06017 CRE06018 CRE06023 CRE060258 CRE06222 CRE06255 CRE07001 CRE07008 CRE07010 CRE07011i CRE07016 CRE07018 CRE07021 Name: |Address 1: |Address 2: |City: |State: |Zip: |[Include country]Country: | CREDIT01 >What is the name and address of the person making the inquiry? CRE01016 Date: | CREDIT01 What is the date of the letter? CRE01017 Name: |Address 1: |Address 2: |City: |State: |Zip: |[Include country]Country: | CREDIT01 8What is the name and address of the credit card company? CRE01031 Salutation:#| CREDIT01 $What greeting would you like to use? {NEXT_?} Account No: #|Cardholder: #| CREDIT01 1What is the cardholder's account number and name? CRE01029 Transaction Information:#Date: |Merchant:#|City: |State: |#Amount: $|Number: | CREDIT02 4What are the details of the transaction in question? CRE02012 The amount of the |should have been $|#I keep my charge slips and check them against my statement.[Other] CREDIT02 HWhat is the correct amount of the transaction according to your records? CRE02018 Yes, include a second transaction. CREDIT02 BDo you wish to explain a second incorrect charge or credit amount? CRE02020 {NEXT_?} Transaction Information:#Date: |Merchant:#|City: |State: |#Amount: $|Number: | CREDIT02 ;What are the details of the second transaction in question? CRE02024 The amount of the |should have been $|#I keep my charge slips and check them against my statement.[Other] CREDIT02 HWhat is the correct amount of the transaction according to your records? CRE02030 Yes, include a third transaction. CREDIT02 ADo you wish to explain a third incorrect charge or credit amount? CRE02031 {NEXT_?} Transaction Information:#Date: |Merchant:#|City: |State: |#Amount: $|Number: | CREDIT02 !"#:What are the details of the third transaction in question? CRE02036 The amount of the |should have been $|#I keep my charge slips and check them against my statement.[Other] CREDIT02 $%&'(HWhat is the correct amount of the transaction according to your records? {NEXT_?} Yes, explain incorrectly charged or credited amount(s).#| Charged| Credited CREDIT02 TDo you wish to explain any incorrectly charged or credited amount(s) in this letter? CRE02006 {NEXT_?} Transaction Information:#Date: |Merchant:#|City: |State: |#Amount: $|Number: | CREDIT03 5What are the details of the unauthorized transaction? CRE03009 I keep my charge slips and check them against my statement.I do not recall ordering anything on this date by phone.[Other] CREDIT03 EHow do you know that an unauthorized charge was made to your account? CRE03014 Yes, include a second transaction. CREDIT03 4Do you wish to explain a second unauthorized charge? CRE03015 {NEXT_?} Transaction Information:#Date: |Merchant:#|City: |State: |#Amount: $|Number: | CREDIT03 <What are the details of the second unauthorized transaction? CRE03022 I keep my charge slips and check them against my statement.I do not recall ordering anything on this date by phone.[Other] CREDIT03 EHow do you know that an unauthorized charge was made to your account? CRE03027 Yes, include a third transaction. CREDIT03 3Do you wish to explain a third unauthorized charge? CRE03028 {NEXT_?} Transaction Information:#Date: |Merchant:#|City: |State: |#Amount: $|Number: | CREDIT03 ;What are the details of the third unauthorized transaction? CRE03035 I keep my charge slips and check them against my statement.I do not recall ordering anything on this date by phone.[Other] CREDIT03 !"#EHow do you know that an unauthorized charge was made to your account? {NEXT_?} Yes, explain unauthorized charges. CREDIT03 ODo you wish to explain any unauthorized or unrecognized charges in this letter? CRE03002 {NEXT_?} Transaction Information:#Date: |Number: |#Merchant:#|City: |State: |#Amount: $| CREDIT04 aWhat are the details of the transaction in question as it first appears on the billing statement? CRE04007 Transaction Information:#Date: |Number: |#Merchant:#|City: |State: |#Amount: $| CREDIT04 2What are the details of the duplicate transaction? CRE04009 I keep my charge slips and check them against my statement, and I do not have a slip for Transaction No.|| CREDIT04 AHow do you know that a duplicate charge was made to your account? CRE04011 Yes, include additional information CREDIT04 RDo you wish to add any additional information regarding the duplicate transaction? {NEXT_?} Yes, explain duplicate charge. CREDIT04 9Do you wish to explain a duplicate charge in this letter? CRE04002 {NEXT_?} Transaction Information:#Date: |Item: |Merchant:#|City: |State: |#Amount: $|Number: | CREDIT05 6What are the purchase details of the item in question? CRE05008 CREDIT05 <What is the problem with the quality of the item or service? Describe the problem with the quality of the item or service. The Issuer's ability to remedy the problem is limited to certain purchases. Press [Ctrl+F1] for more information. CRE05011 I tried to resolve this matter with #|by | CREDIT05 *How have you tried to resolve the problem? CRE05013 Purchase price was over $50.00Purchase was made from a store owned or operated by the IssuerPurchase was made from an advertisement mailed by the Issuer CREDIT05 HWhich condition makes it possible for the Issuer to resolve the problem? CRE05014 CRE05018 Purchase was made within my home state.Purchase was made within 100 miles of my mailing address. CREDIT05 +Where was the product or service purchased? CRE05018 Credit my Account $|#ItemService CREDIT05 uWhat is the amount of credit you feel you are entitled to because of the defective quality or the product or service? {NEXT_?} Yes, assistance from the Issuer is needed. CREDIT05 rDo you wish to request assistance from the Issuer to resolve a problem regarding the quality of goods or services? CRE05001 {NEXT_?} Thirty days have elapsed since my letter dated|, and I have not received a response regarding:#Ninety days have elapsed since my letter dated|, and I have not received resolution of my inquiry regarding: CREDIT06 UHow long have you been waiting for a response or resolution to your previous inquiry? CRE06006 Transaction Information:#Date: |Merchant:#|City: |State: |#Amount: $|Number: | CREDIT06 >What are the details of the transaction previously questioned? CRE06011 Yes, include a second transaction. CREDIT06 =Do you wish to explain a second charge previously questioned? CRE06012 CRE06023 Transaction Information:#Date: |Merchant:#|City: |State: |#Amount: $|Number: | CREDIT06 EWhat are the details of the second transaction previously questioned? CRE06017 Yes, include a third transaction. CREDIT06 <Do you wish to explain a third charge previously questioned? CRE06018 CRE06023 Transaction Information:#Date: |Merchant:#|City: |State: |#Amount: $|Number: | CREDIT06 DWhat are the details of the third transaction previously questioned? CRE06023 Yes, copies of correspondence enclosed. CREDIT06 IWill you be enclosing copies of previous correspondence with this letter? CRE06025 {NEXT_?} CREDIT06 dWhat do you want to tell the Issuer about your previously unanswered correspondence with the Issuer? {NEXT_?} CREDIT06 CRE06002 CRE06025 Yes, include information about a previous letter.#| Program-supplied paragraph| Compose your own paragraph CREDIT06 WDo you wish to add a paragraph about a previously unanswered letter sent to the Issuer? CRE06222 {NEXT_?} Yes, include additional information CREDIT07 ADo you wish to include any additional information in this letter? CRE07008 Yes, send a copy of the charge slip. CREDIT07 vDo you want the Issuer to send a copy of the charge slip or other evidence relating to the transaction(s) in question? CRE07018 Yes, include telephone information. CREDIT07 )Do you wish to be contacted by telephone? CRE07011 CRE07021 Non-Business Phone:|Extension:|Business Phone:|Extension:| CREDIT07 )At what phone numbers can you be reached? CRE07021 CREDIT07 (How would you like to close your letter? {NEXT_?} Yes, a copy of the credit card statement is enclosed #and a copy of the charge slip in question is enclosed. CREDIT07 YAre copies of your credit card statement and charge slips to be enclosed with the letter? CRE07010 Yes, a fax can be sent to:| CREDIT07 $Do you wish to include a fax number? CRE07016