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-------------------------------------------------------- Installing Lotus Products on a Network Server -------------------------------------------------------- This file contains information for network administrators who are installing Lotus products on a network server. Contents of this file: Supported Networks Why Use a Lotus Application on a Network? Steps to Complete Network Installation Designing a Directory Structure for Lotus Applications How to Install on a Network Server How to Install on a Network Node The Lotus Licenser Utility Notes About Using the Licenser Utility Creating Personal Directories Creating Shared Data Directories Information to Give Users If You Have a Problem Network-Specific Information for Freelance Graphics for Windows ------------------ Supported Networks ------------------ Lotus supports the following networks. Artisoft LANtastic version 4.1 Banyan VINES version 5.1 or Later DEC PATHWORKS version 4.1 IBM LAN Server version 3.0 Microsoft LAN Manager version 2.1a or 2.2 NCR StarGroup 3.5 version 2.1A Novell NetWare 386 version 3.11 Novell SFT NetWare 286 version 2.15c Novell Advanced NetWare 286 version 2.15c Novell NetWare 286 version 2.2 ---------------------------------------- Why Use a Lotus Application on a Network? ---------------------------------------- The benefits of using Lotus applications on a network include the following: * Conserve hard disk space by having only one copy of a Lotus application on the server instead of a copy on each personal computer. * Allow users to share files, computer equipment, printers, backup devices, and other networked resources. * Quickly distribute files, templates, and applications while users access files immediately. * Easily support workgroup applications such as customer tracking. * Back up files centrally. * Save time when upgrading to a new release of a Lotus application because you upgrade the software on the server instead of on individual computers. * Allow use of diskless workstations. -------------------------------------- Steps to Complete Network Installation -------------------------------------- You must complete the following steps to install a Lotus application on the server. * When upgrading from a previous release of a Lotus application, copy files that you want to save to another directory before erasing the application files from your server. * Create a directory OLDLOTUS and copy all of the files in your LOTUSAPP directory to OLDLOTUS. * Determine the location and names of the server directories. * Use the Lotus Install program to install the Lotus application on the server. * Determine and set the number of network licenses for each Lotus application. The Licenser utility allows you to set the number of licenses and monitor use to ensure that you have purchased an adequate number of licenses. See "The Lotus Licenser Utility" below. * (Optional) Create a custom help message. * Create any personal or shared data directories on the server. * Make printers and network directories available to users. * (Optional) Create a batch file, or update the system or user login script, to connect users to network directories. * Give users the information listed below in "Information to Give Users." ------------------------------------------------------ Designing a Directory Structure for Lotus Applications ------------------------------------------------------ There are several required and optional directories that you and Lotus Install create. Before you install Lotus products, you should decide where you want to put the directories. Program directory - FLW (\FLW) Lotus Common directory (\LOTUSAPP) Licenser Utility Directory (\LICENSE) LOTSHARE (\LOTSHARE) License directory for FLW (\LOTSHARE\FLW) ---------------------------------- How to Install on a Network Server ---------------------------------- To run Install: 1. Insert Disk 1 in the disk drive. 2. From the Program Manager, choose File Run. 3. Type A:\INSTALL in the Command Line text box, and click OK. Install consists of a series of dialog boxes that are generally self-explanatory. If you need more information when using a dialog box, choose Help by clicking the Help button or pressing ALT+H. When running Install: * When you specify a location for the Licenser utility, choose a location to which users do not have access, such as your local hard disk or a secure network directory. If the directory you specify does not exist, Install creates it for you. * After you install a Lotus application on the network server, you must run Node Install before you can run the application. -------------------------------- How to Install on a Network Node -------------------------------- Once you have installed a Lotus application on a network server, Lotus Install resides on that server. To install the application on a node, you must run Node Install. NOTE: If you want to run a Lotus application from the server rather than from a node, you must complete Node Install at the server. To run Node Install: 1. Open the Windows Program Manager. 2. Choose File Run. 3. Enter X:\PATH\INSTALL /N in the Command Line text box, where X:\PATH is the drive letter and path for the Lotus application program directory on your server, and /N indicates to the Installation program that you want to install on a node. 4. Click OK. -------------------------- The Lotus Licenser Utility -------------------------- Before network users can start a Lotus application, you must set the license count to the number of licenses your organization has purchased. The license count determines the number of users (from 1 to 1000) who can run the Lotus application at the same time. To set the license count: 1. If you are working at a node, connect to the server where the license directory resides. If you are working at the server, go to step 2. 2. Make sure that the license directory appears at either the current directory or the root directory of any drive. For example, connect or map directly to the license directory and call it drive H so that the license directory looks like the root directory of drive H. 3. Open the Windows Program Manager. 4. Make the window that contains the Licenser application icon the active window. 5. Choose the application icon for Licenser. -------------------------------------- Notes About Using the Licenser Utility -------------------------------------- * Although the license count limits how many users can use a Lotus application simultaneously, it does not limit the number of nodes you can set up to use the application. * When the number of users exceeds the license count, the Licenser utility creates a log file to track them. Check the log file to ensure that users are not denied access to the network. If users are denied access often, you may need to purchase additional licenses. You can only increase the license count when your organization purchases additional licenses. * You can create a custom help message to give users additional assistance after a Lotus application displays a message indicating that no licenses are available. This message appears after the application's message and should include helpful information such as instructions for connecting to another server or for contacting the network administrator. To create a custom help message, type up to 400 characters in a text editor and save it with the file name LOTUS.LOM in the Lotus application program directory. * You can split the total number of purchased licenses between two or more directories or servers (license pools). For example, if you purchased 23 licenses, you can create a license directory on one server and install 15 licenses in that license directory. You can create another license directory on another server and install the remaining 8 licenses in that directory. When a user starts a Lotus application, that application searches all visible license pools on accessible remote drives for an available license. * If you need more information when using Licenser, use Help. ----------------------------- Creating Personal Directories ----------------------------- Everyone who runs a Lotus application from a server must have a personal directory, either on the server or on a node. A personal directory contains the application configuration files. Users can also store data or other files in their personal directories. (Each Lotus application requires a separate personal directory.) When deciding where to locate personal directories, you should determine if the server or node has enough disk space for personal directories. Also, the server may be the more convenient location for personal directories if the system administrator is responsible for regularly backing up and archiving data files. If you decide to put personal directories on nodes, let users create them because they are familiar with the directory structure of their hard disks. During installation on a node, Install prompts users for the name and location of their personal directory, and creates the directory if it does not already exist. If you decide to put personal directories on the server, you should create the directories because you must assign network names and access privileges to those directories. -------------------------------- Creating Shared Data Directories -------------------------------- Shared data directories contain data files users create. One copy of a shared data file may serve many users. Shared data directories can have any name, can be in any location on the server, and should be available to node users. After you install the Lotus application(s) on the server and set the license count, make the server directories available to network users. The procedure differs for each network; however, you generally need to give users read-only access to directories in which you don't want them to write over, delete, or create files, and give each full access to a personal directory. Additionally, if applicable for your network, make directories shareable by giving the directory location on the server a network name (share name). ------------------------- Information to Give Users ------------------------- You should provide users with the following information: * instructions on how to connect to - the network - server directories, such as the Lotus application program, license, personal, and shared data directories NOTE: Users must use the same drive letter and path when they connect to the program and personal directories as they used when they first installed the Lotus application. It is a good idea to tell them which letter and path to use when they install and then provide them with a batch file to connect to these directories. - network printers, and how to print on a network * information on using the Lotus Installation program * information on starting Lotus applications * information on other applications as required --------------------- If You Have a Problem --------------------- PROBLEM: A user cannot run a Lotus application from the assigned node. SOLUTION: Ensure that the user has completed the Install successfully, that the network connections to the Lotus application program and license directories on the server are valid, and that users have read-only access to the program directory, but both read and write access to the license directory. PROBLEM: When clicking the icon to start a Lotus application, a user received an error message saying the path is invalid or the file is not found. SOLUTION: Before starting Windows, connect to the Lotus application program directory. Use the same drive letter that exists in the Command Line text box in the Windows Program Item Properties dialog box. To check this, click the program icon and choose File Properties from the Windows Program Manager. If you used a different letter to connect to the program directory, reconnect using the correct letter or start the program using File Run from the Program Manager instead of clicking the program icon. PROBLEM: No user can use a Lotus application from any node. SOLUTION: Use the Licenser utility to verify that the license count is set correctly. If it is, make the program and license directories network shared with the correct access privileges. PROBLEM: A user is denied access to a Lotus application on the network and receives a message saying that a license cannot be obtained. SOLUTION: Use the Licenser utility to generate a log file to see if the user couldn't get a license because none were available. If you run Licenser at the node and no license directories are found, the node is not properly connected to the license directory. If users are denied access frequently, there are probably more users trying to access the Lotus application than the number of licenses available. You may need to purchase additional licenses to allow more users access to the program. PROBLEM: The Licenser utility does not include a Lotus application license directory in the list of license directories it displays. SOLUTION: The Licenser utility looks in the following four locations, in the order listed, for the license directory: * the current directory * LOTSHARE, a subdirectory of the current directory * the root directory * LOTSHARE, a subdirectory of the root directory Licenser searches each logical drive from C through Z. If the license directory does not appear in one of the locations listed above, run the Lotus application's Install to make one of the pre-defined locations the license directory. PROBLEM: A user tries to gain access to a shared data file in the shared data directory on the server and receives a message indicating that no reservation is available. SOLUTION: This problem could be caused by any of the following: * Another user has the file reservation. * The directory is a read-only directory and does not allow users to write to files. * The file is a read-only file. --------------------------------------------------------------- --------------------------------------------------------------- Network-Specific Information for Freelance Graphics for Windows --------------------------------------------------------------- --------------------------------------------------------------- ------------------------------ Artisoft LANtastic version 4.1 ------------------------------ Lotus recommends that you organize the server directories as follows: X:\LOTUS\FLW program directory recommended share name - FLW access - read (R) Lotus Shared Tools directory recommended share name - LOTUSAPP access - read (R) NOTE: After installing Freelance Graphics for Windows, users will not be able to use it unless you make each file in the Lotus Shared Tools directory a read-only file. To do so, use the DOS ATTRIB command. Licenser Utility directory recommended share name - LICENSER access - none License directory recommended share name - LOTSHARE access - Read-Write-Create (RWC) NOTE: Share the directory that contains the license directory rather than the license directory itself. ------------------------------------- Banyan VINES version 5.1 or later ------------------------------------- Lotus recommends that you organize the server directories as follows: X:\LOTUS\FLW program directory recommended StreetTalk item name - FLW@GROUP@ORGANIZATION access - read (R) Lotus Shared Tools directory recommended StreetTalk item name - LOTUSAPP@GROUP@ORGANIZATION access - read (R) NOTE: After installing Freelance Graphics for Windows, users will not be able to use it unless you make each file in the Lotus Shared Tools directory a read-only file. To do so, use the DOS ATTRIB command. Licenser Utility directory recommended StreetTalk item name - LICENSER@GROUP@ORGANIZATION access - none License directory recommended share name - LOTSHARE@GROUP@ORGANIZATION access - Modify (M) NOTE: Share the directory that contains the license directory rather than the license directory itself. ---------------------------------- DEC PATHWORKS version 4.1 or later ---------------------------------- Lotus recommends that you organize the server directories as follows: X:\LOTUS\FLW program directory recommended application file service name - FLW access - read (R) Lotus Shared Tools directory recommended application file service name - LOTUSAPP access - read (R) Licenser Utility directory recommended application file service name - LICENSER access - none License directory recommended application file service name - LOTSHARE access - Read-Write-Create (RWC) NOTE: Share the directory that contains the license directory rather than the license directory itself. -------------------------- IBM LAN Server version 3.0 -------------------------- Lotus recommends that you organize the server directories as follows: X:\LOTUS\FLW program directory recommended alias - FLW access - read (R) Lotus Shared Tools directory recommended alias - LOTUSAPP access - read (R) Licenser Utility directory recommended alias - LICENSER access - none Path to License directory recommended alias - LOTSHARE access - Read-Write-Create (RWC) NOTE: Share the directory that contains the license directory rather than the license directory itself. -------------------------------------------------- Microsoft LAN Manager version 2.1a or 2.2 or later -------------------------------------------------- Lotus recommends that you organize the server directories as follows: X:\LOTUS\FLW program directory recommended share name - FLW access - read (R) Lotus Shared Tools directory recommended share name - LOTUSAPP access - Read (R) Licenser Utility directory recommended share name - LICENSER access - none License directory recommended directory path - X:\LOTSHARE recommended share name - LICENSE access - Create-Delete-Read-Change Attributes-Write (CDRAW) NOTE: Share the directory that contains the license directory rather than the license directory itself. ------------------------------ NCR StarGroup 3.5 version 2.1A ------------------------------ Lotus recommends that you organize the server directories as follows: X:\LOTUS\FLW program directory recommended share name - FLW access - Read (R) Lotus Shared Tools directory recommended share name - LOTUSAPP access - Read (R) NOTE: After installing Freelance Graphics for Windows, users will not be able to use it unless you make each file in the Lotus Shared Tools directory a read-only file. To do so, use the DOS ATTRIB command. Licenser Utility directory recommended share name - LICENSER access - none License directory recommended share name - LOTSHARE access - Read-Write (RW) NOTE: Share the directory that contains the license directory rather than the license directory itself. ------------------------------- Novell NetWare 386 version 3.11 ------------------------------- Lotus recommends that you organize the server directories as follows: X:\LOTUS\FLW program directory access - Read-File Scan (RF) Lotus Shared Tools directory access - Read-File Scan (RF) Licenser Utility directory access - none License directory access - Create-Erase-File Scan-Modify-Read-Write (CEFMRW) NOTE: Share the directory that contains the license directory rather than the license directory itself. ------------------------------------ Novell SFT NetWare 286 version 2.15c ------------------------------------ Lotus recommends that you organize the server directories as follows: X:\LOTUS\FLW program directory access - Read-Open-Search (ROS) Lotus Shared Tools directory access - Read-Open-Search (ROS) Licenser Utility directory access - none License directory access - All (RWOCDPSM) NOTE: Share the directory that contains the license directory rather than the license directory itself. ----------------------------------------- Novell Advanced NetWare 286 version 2.15c ----------------------------------------- Lotus recommends that you organize the server directories as follows: X:\LOTUS\FLW program directory access - Read-Open-Search (ROS) Lotus Shared Tools directory access - Read-Open-Search (ROS) Licenser Utility directory access - none License directory access - All (RWOCDPSM) NOTE: Share the directory that contains the license directory rather than the license directory itself. ------------------------------ Novell NetWare 286 version 2.2 ------------------------------ Lotus recommends that you organize the server directories as follows: X:\LOTUS\FLW program directory access - Read-File Scan (RF) Lotus Shared Tools directory access - Read-File Scan (RF) Licenser Utility directory access - none License directory access - Create-Erase-File Scan-Modify-Read-Write (CEFMRW) NOTE: Share the directory that contains the license directory rather than the license directory itself.