[1][{presents ideas clearly}][You always communicate your ideas clearly and concisely. You are able to organize and explain even very complex topics in easy-to-understand terms and are careful to tailor them to your audience.]
[1][{can use simple terms}][You always present your ideas clearly and concisely. If, on occasion, others have difficulty understanding an idea, you take great care to restate the concept in more understandable terms.]
[3][{usually clear}][You usually present your ideas clearly and concisely. You are generally able to organize and explain complex topics in understandable terms.]
[3][{sometimes unclear}][You usually present your ideas clearly and concisely. However, you sometimes use terminology that is unclear to others. You would be more effective in your communications if you used less jargon and fewer technical terms. ]
[3][{doesn't always organize}ideas][You have shown that you can present ideas clearly and concisely. However, you are sometimes hurried and do not take the time to organize and develop your ideas. You would be more effective in convincing others if
you took time to prepare and organize your ideas.]
[5][{lacks structure}][You rarely present your ideas clearly and concisely. You often become stuck in detail without developing an overall structure and focus for your listeners. You would be more effective if you organized your material so that
your listeners would have a clearer sense of your ideas and objectives.]
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[Communication][communicates ideas in writing]
[1][{writes clearly}][You have excellent writing skills. You use a concise, straightforward style and organize complex topics in ways that make it easy for your audience to grasp the main points.]
[1][ writes clearly,{uses visuals}][Your writing is straightforward and easy to understand. You skillfully use visuals and illustrations to support your clear, concise writing.]
[1][{usually writes clearly}][Your writing is usually clear and easy to understand. You use a straightforward style and organize topics in ways that make help your audience grasp the main points.]
[3][{needs organization}][Your writing can be clear and easy to understand. However, on occasion you write documents that are difficult to follow. You would be able to convey your thoughts more effectively if you focused on organizing your ideas and
then expressed them more directly.]
[3][ sometimes{writes informally}][Your writing is often clear and easy to understand. However, on occasion, your writing tends to be too informal. When you write using a very casual style, you run the risk of communicating that you do not take the
subject seriously. You would convey your ideas more effectively if you wrote in a more polished style.]
[5][{doesn't organize writing}][Your writing is often poorly organized. As a result, others find your ideas difficult to follow and understand. You would be able to convey your ideas more effectively if you improved the organization of your ideas.]
[5][{writes unclearly}][Your writing is sometimes haphazard and difficult to understand. Some of your documents contain obvious grammatical errors and often the thoughts are not particularly well organized. You need to learn to write in a more
straightforward, clear, and concise style.]
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[Communication][demonstrates good listening skills]
[1][{listens well}][You demonstrate excellent listening skills. You make others feel very comfortable in discussions by listening carefully and being sensitive to their point of view. You restate what has been said to verify that you have accurately
understood it and ask for clarification on points you don't understand.]
[3][{conscientious listener}][You are a good, conscientious listener. You strive to make sure you understand the other person's point of view and ask questions when you are missing information or don't understand something.]
[3][{sometimes impatient}][You are generally a good listener. However, sometimes you are impatient and interrupt people before they are finished. You would be more effective in your interpersonal relations if you were more patient.]
[3][{sometimes doesn't listen}closely][You are generally a good listener. However, sometimes you do not listen closely to others. You would be more effective in your work and interpersonal relations if you spent more time actively listening to
others.]
[5][{frequently impatient}][You are frequently an impatient listener and interrupt people before they are finished. You run the risk of alienating others as well as not fully understanding important facts. You would be more effective in your
interpersonal relations if you spent more time actively listening to others.]
[5][{doesn't listen}closely][You frequently do not listen closely to others. As a result, you are often unable to reflect back what they have said and others feel you discount their point of view. You would be more effective in your work and
interpersonal relations if you spent more time actively listening to others.]
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[Communication][receptive to feedback and constructive criticism]
[1][{actively solicits feedback}][You actively solicit feedback and constructive criticism from others. You use this input to become an even more effective and productive employee.]
[3][{generally receptive}][You are generally receptive when others give you feedback and constructive criticism. As a result, you are usually able to make adjustments and improvements in your performance.]
[3][{sometimes defensive}][You are usually receptive when others give you feedback. However, on occasion you are defensive when given constructive criticism. You would be more effective if you were more open to feedback and used it to make
adjustments and improvements in your performance.]
[5][{often defensive}][You are often defensive when given feedback and constructive criticism. As a result, you don't implement necessary changes in your performance. You would become a more effective employee if you were more open to feedback and
used it as a learning opportunity to improve your skills and knowledge.]
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[Communication][keeps others informed]
[1][{always informs others}][You are excellent at keeping others informed. You make sure to provide relevant information to the appropriate people in a timely fashion.]
[3][{generally informs others][You are generally good at keeping others informed about relevant information on a timely basis.]
[3][{sometimes doesn't inform}][You are usually good at providing relevant information on a timely basis. However, on occasion, you fail to keep others sufficiently informed. You would be a more effective contributor if you were more consistent in
your communications.]
[5][{seldom keeps others informed}][You seldom keep others sufficiently informed. As a result, work does not progress smoothly and efficiently. You would be a more effective contributor if you communicated relevant information to others on a timely
basis.]
[5][{overloads others}with information][You do not discriminate between information that is relevant and that which is unimportant. As a result, you sometimes overload others with too much information. You would support others more effectively by
prioritizing information before providing it.]
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[Communication][focuses discussions on desired results]
[1][{keeps focused}][You keep discussions focused. You always clarify the purpose of a discussion, ask good questions of others, and listen carefully. When explaining your ideas, you make sure they are relevant and express them clearly and
concisely.]
[1][{maintains balance}and objective][You stay focused on the desired outcome of any discussion. You competently balance the difficult task of involving others and being sensitive to time pressures while making sure you achieve your objectives.]
[3][{usually keeps focused}][You usually keep discussions focused. You generally clarify the purpose of a discussion, ask good questions of others, and listen carefully.]
[3][{doesn't always clarify}objectives][You usually keep discussions focused. However, at times you fail to clarify the discussion objectives or to make sure comments remain relevant to the topic at hand. You can ensure group discussions remain
productive and efficient by keeping everyone focused on the desired outcome.]
[5][{doesn't keep focus}][You have difficulty keeping discussions focused. As a result, your discussions are not as effective or efficient as they could be. You could improve your discussions by being aware of time constraints and staying focused on
the key issues.]
[5][{doesn't set objectives}][You have difficulty keeping discussions focused because you don't clearly set and communicate discussion objectives. As a result, others are often confused about what is needed. By preparing in advance
and providing others with a clearer sense of direction, you could make discussions more productive and satisfying for yourself and others.]
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[Communication][promotes and uses candid and open communications]
[1][{open communicator}][You have excellent communication skills and have always promoted an atmosphere where candid and open discussions take place. As a result there is a free exchange of ideas in your group and high morale among team
members.]
[3][{generally open}and direct][You are generally open and direct in your communications. You encourage a free flow of information and usually deal well with difficult or sensitive topics.]
[3][{can be indirect}][You are generally open and direct in your communications. However, on occasion you have been perceived as being surreptitious or indirect. You would improve your communications with your team members if you were more open and
direct.]
[5][{indirect}][You are sometimes perceived as being surreptitious and indirect in your communications. This results in an uncomfortable and untrusting team atmosphere. You would improve team morale if you were more open and direct.]
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[Customer Focus][builds customer confidence]
[1][{conscientious}with customers][You very effectively build customer confidence by listening to needs and concerns and addressing them with great diligence. You always make sure that customers have a full understanding of what they may expect from
you and then follow up very conscientiously on your commitments.]
[1][{uses knowledge}to assist][Your thorough knowledge of the company's policies, procedures, and products have enabled you to rapidly build your customers' confidence in you and your ability to serve their needs.]
[3][{follows through}][You are generally effective in building customer confidence. You follow through on requests, communicate information, and provide solid solutions to customer problems.]
[3][{knows products}and policies][You are generally effective in building customer confidence due to your considerable knowledge of the company's policies, procedures, and products.]
[5][{lacks follow up}][You have difficulty building customer confidence. You are knowledgeable about the company's policies, procedures, and products, but frequently fail to follow through on your commitments. You would be more effective with
customers if you improved your reliability.]
[5][{lacks knowledge}][You have difficulty building customer confidence due to your lack of knowledge of the company's policies, procedures, and products. You would be more effective with customers if you increased your job knowledge.]
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[Customer Focus][takes ownership when solving problems]
[1][{takes ownership}][You take ownership when solving customer problems. You are careful to listen to customers' needs and requirements before making decisions. You always follow through to make sure that your solutions are the best fit for your
customers and that they are properly implemented.]
[1][{needs little guidance}][Your thorough knowledge of the company's policies, procedures, and products allow you to solve customer requests with very little guidance from your manager. You take the initiative to research problems on your own and
find creative and sound solutions.]
[3][{usually takes}ownership][You usually take ownership when solving customer problems. As a result, you provide very good service to customers and are viewed as a solid contributor within your group.]
[3][{sometimes doesn't take}ownership][You usually take ownership when solving customer problems. However, on occasion, you rely on others to take the initiative in finding solutions and following them through to completion. You would be a more
effective contributor if you took more initiative and responsibility in problem solving.]
[5][{doesn't assume}ownership][You seldom take ownership when solving problems. You rely on others to take the initiative in finding solutions and following them through to completion. As a result, you lower the productivity of the entire group since
others must spend time on your tasks in order to meet customers needs. You would be a more effective contributor if you took more initiative and responsibility in problem solving.]
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[Customer Focus][ensures commitments to customers are met]
[1][{meets commitments}][You always ensure that commitments to customers are met. You follow up on requests, communicate information to customers, and make everyone feel that they are your top priority.]
[3][{generally reliable}][You are generally reliable in following through on commitments to customers. You are sensitive to the need for good communication and meet commitments in a timely manner.]
[3][{sometimes reliable}][While you are generally reliable in dealing with customers, you sometimes fail to follow up to make sure that commitments are met. This affects your credibility and the company's reputation. You need to make follow through
on commitments a top priority.]
[5][{seldom follows up}][You seldom follow up to make sure that commitments to customers are met. As a result, your credibility and the company's reputation have suffered. You need to make follow through on commitments a top priority in order to
improve your job performance.]
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[Customer Focus][actively solicits opinions and ideas from customers]
[1][{actively solicits}input][You actively solicit opinions and ideas from customers. As a result, you build excellent rapport with them and create solutions that meet their needs. You have an outstanding reputation with customers.]
[3][{usually solicits input}][You usually solicit opinions and ideas from customers and use these to create solutions that meet their needs. Customers generally feel you provide them with very good service.]
[3][{sometimes doesn't solicit}input][You are sometimes inconsistent in soliciting opinions and ideas from customers. You need to make sure you make getting input an integral part of any customer interaction.]
[5][{seldom solicits input}][You seldom solicit opinions and ideas from customers. As a result, the solutions you find for their problems are often inadequate and they are frequently dissatisfied with your service. You would be more effective if you
realized the value of customers' input and made it an integral part of any customer interaction.]
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[Customer Focus][responds to both internal and external customers]
[1][{actively responds}to customers][You respond actively and sensitively to the needs of internal and external customers. Not only are you dependable, but you frequently go beyond the scope of your job description to make sure customers are
served.]
[3][{responsive}][You are generally responsive to the needs of both internal and external customers. You are viewed as a solid contributor to your group's efforts.]
[3][{sometimes unresponsive}][You generally respond to internal and external customers. However, on occasion, you are sometimes unresponsive to their needs. You would be more effective if you were more consistent in responding to customer
needs.]
[5][{unresponsive}][You are frequently unresponsive to the needs of both internal and external customers. As a result, the company's reputation with outside customers has suffered. You would be more effective if you actively responded to
customer needs.]
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[Customer Focus][responsive to suggestions from internal customers]
[1][{very responsive}][You are very responsive to suggestions from internal customers. You help create a cooperative and productive atmosphere by being an excellent example of how to work collaboratively across departmental lines.]
[3][{generally responsive}][You are generally responsive to suggestions from internal customers. You are sensitive to other viewpoints and work well on shared issues and problems in a collaborative situation.]
[3][{sometimes unresponsive}][While you are generally responsive to suggestions from internal customers, you have on occasion been insensitive to other viewpoints. You could create a more productive atmosphere by showing greater acceptance of other
viewpoints when working in a collaborative situation.]
[5][{often unresponsive}][You are frequently unresponsive to suggestions from internal customers. As a result, you miss opportunities for implementing many good ideas and are often viewed as a hindrance by others outside your department. You could
contribute to a more cooperative and productive environment by making an effort to work more collaboratively.]
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[Decision Making][makes good decisions in a timely manner]
[1][{makes competent decisions}][You make competent and effective decisions. You never delay or back away from important decisions. You have an excellent sense of priority and see quickly and with great clarity what must be done.]
[1][{balances time spent}on decisions][You are able to absorb relevant information rapidly and arrive quickly and confidently at good decisions. You have an excellent sense of priority and appropriately balance the time spent on decision making with
the seriousness of the decision being made.]
[3][{generally makes good}decisions][You generally make good decisions. You are able to make decisions and then begin implementation in a timely manner.]
[3][{slow to decide}][You are a capable decision-maker, but tend to delay action until you are pressed to make a decision. However, once you make a decision, your implementation is good. You would find that your work proceeds more smoothly and
effectively if you made decisions sooner.]
[5][{delays taking action}][You are reluctant to make important decisions and delay taking action. As a result, progress slows and problems develop that could be avoided if you took action sooner. You need to develop an ability to quickly gather
relevant data to support well-reasoned, timely decisions.]
[5][{makes snap decisions}][You often make decisions too quickly without carefully considering options and consequences. As a result, you frequently spend time correcting errors and misunderstandings that could have been avoided. When making a
decision, you should first determine whether enough information exists to make a high-quality decision. Then, you should weigh alternatives and consequences before making a final decision.]
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[Decision Making][uses a systematic approach to decision making]
[1][{uses careful approach}][You attack all important decisions with a careful, methodical approach. You are careful to base your decisions on relevant facts and input, and take into account pertinent long and short range factors.]
[1][{uses good techniques}][You have an excellent command of decision-making and problem-solving techniques and apply them appropriately. You consider all information available when making a decision and as a result, make solid, supportable
decisions.]
[3][{usually uses good}techniques][You have an understanding of decision-making and problem-solving techniques and usually apply them appropriately.]
[3][{sometimes rushes decisions}][You are capable of making very good decisions. You take time to gather relevant data and weigh key factors before coming to a conclusion. However, you sometimes rush an important decision before you have all the
relevant background information and have involved others. As a result, your decisions are not as sound as they could be. You would be make better decisions that receive more support if you took time to involve the appropriate people.]
[5][{doesn't use systematic}approach][You do not use a systematic approach to decision making. You frequently neglect to gather relevant data, seek input from the group, or weigh all factors before coming to a conclusion. As a consequence, your
decisions are often inappropriate or inadequate. You would improve the quality and effectiveness of your decisions if you made sure to follow a systematic decision-making process.]
[5][{lacks experience}][You need more experience with making decisions. You often spend too much time researching an issue rather than working on a solution. You would be more effective if you moved more quickly to define the problem and spent
additional time interacting with the appropriate people.]
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[Decision Making][builds consensus for decisions]
[1][{involves group}members][You are very careful to involve others in decision making. Whenever you are deciding an important issue that will impact others, you first solicit input, then discuss potential solutions with group members. You listen
carefully to their issues and incorporate their input wherever possible.]
[3][{usually involves others}][You usually involve others in decision making. You solicit input, listen to the issues, then discuss potential solutions with group members.]
[3][{makes decisions alone}][You sometimes make decisions without consulting with others. While this is appropriate for some decisions, you should solicit input from team members on important issues more often. You would receive more support for
your decisions by involving your team.]
[5][{critical of others}][You are careful to gather input, listen to team issues, and discuss important decisions. However, you are sometimes critical of individuals when they say things you do not agree with. When this happens, an effective exchange
of ideas is stifled. You would produce better decisions if you listened more openly and were less critical of the opinions of others. You would also find that your decisions were more enthusiastically supported by the team.]
[5][{doesn't include others}][You treat decision making as your sole responsibility and make little effort to solicit input from group members. As a result, you frequently do not have their support and commitment. You would find that morale would be
higher and decisions more enthusiastically supported by the group if you included group members in the process.]
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[Decision Making][considers the impact of decisions]
[1][{sensitive}to decision's impact][You are sensitive to the impact of your decisions on other departments and on the organization as a whole. When your decisions affect others, you solicit input and strive to minimize any negative affects. As
a result, there is wide acceptance and support for your department.]
[1][{knows impact}of decisions][You carefully assess the long-term impact of your decisions. You have successfully demonstrated that you can be effective in the short term while still building for the future.]
[3][{usually sensitive}to impact][You are usually sensitive to the impact of your decisions on other departments and on the organization as a whole. You solicit input and strive to minimize any negative affects.]
[3][{insensitive}in implementing][You are conscientious about considering the impact of your decisions. However, on occasion you have been insensitive in the way you implements decisions and have caused some problems with morale. You would
gain wider acceptance and support for your decisions if you made stronger efforts to solicit input and minimize negative affects.]
[5][{demonstrates narrow}view][You sometimes take a narrow view when making decisions which affect others within the organization. As a result, you frequently receive only minimal cooperation when you attempt to implement changes. You would make more
solid decisions and get greater cooperation if you considered broader organizational impacts.]
[5][{insensitive to impact}][You generally focus on immediate results and are sometimes insensitive to the long-term impact of your decisions. You would add greater value to the organization by emphasizing longer-term and more sustainable solutions.]
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[Dependability][completes assignments and meets commitments]
[1][{completes work}, keeps commitments][You can always be relied on to complete your assignments and keep commitments. You make sure that assignments are delivered on time and are of a uniformly high quality.]
[1][{does what it takes}][You are highly dependable, doing whatever it takes to meet your commitments. This ranges from achieving your objectives to completing your assignments on time with high quality.]
[3][{usually completes work}][You can usually be relied on to complete your assignments and keep commitments. Your assignments are generally delivered on time and are of good quality.]
[3][{doesn't always deliver}][You usually complete your assignments and keep commitments. However, on occasion you have not delivered as promised. You should more carefully examine your ability to meet prior commitments before assuming responsibility
for additional projects or tasks.]
[5][{doesn't follow through}][Your actions and follow through are not always consistent with your commitments. Your behavior often contradicts a major decision or commitment you have made. Projects and objectives that received your enthusiastic
support in the early stages lose focus and don't materialize. Your lack of follow through undermines your credibility.]
[5][{misses commitments}][You frequently miss schedule commitments. This affects not only your work but also the productivity of other members of the group. You need to be more consistent and reliable in meeting your commitments and deadlines if you
wish to be considered as an effective contributor.]
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[Dependability][overcomes obstacles to meet or exceed goals and objectives]
[1][{very resourceful}][You are a very resourceful employee. You work well within the system and can be depended upon to find creative ways for overcoming obstacles. You consistently meet or exceed your goals.]
[3][{handles projects}competently][You are a conscientious worker who can generally be relied on to handle projects competently.]
[3][{sometimes has trouble}][You can generally be relied on to handle projects competently. On occasion, you have had some difficulty overcoming unusual or unexpected obstacles.]
[5][{often has trouble}handling obstacles][You often have difficulties handling obstacles that get in the way of reaching your goals. In these cases, you tend to rely on your manager or others for answers and solutions. You would be perceived as a
more effective employee if you were more persistent in finding creative ways to handle the challenges you meet.]
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[Dependability][requires little supervisory follow-up on assigned projects and tasks]
[1][{works independently}][You are highly dependable and can be counted on to work independently. When situations change, you take responsibility for communicating any change to the appropriate people. Your ability to work with little direction is
a key strength.]
[1][{independent}][You are an independent worker who needs little supervision from your manager or other team members. You can be counted on to complete assignments thoroughly and on time.]
[3][{usually reliable}][You are a competent and conscientious worker who can usually be counted on to complete your job with minimal direction or supervision.]
[3][{could improve}communication][You can be counted on to follow through on your commitments without close supervision. However, you could occasionally do a better job communicating the results to your manager.]
[5][{relies on others}][You tend to rely on your manager and others for solutions to problems that arise in your work. Without supervision, you generally can not be depended on to find solutions or follow up on important situations. You would be
viewed as an effective contributor if you took responsibility for working more independently.]
[5][{needs supervision}to meet deadlines][You require close supervision to make sure you meet deadlines. You need to improve your ability to monitor your own progress on projects and ask for assistance when you need help.]
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[Dependability][meets attendance requirements]
[1][{excellent attendance}][You have an excellent attendance record. You are very punctual and can be depended on to not only fulfill your normal work functions but to also take on extra work when necessary. When your schedule changes for any reason,
you keep the rest of the team informed.]
[3][{reliable employee}][You can be counted on to be at work and to get the job done. You are a reliable and conscientious employee.]
[3][{sometimes unreliable}][You can usually be counted on to be at work and to get the job done. On occasion, you have been unreliable in your attendance.]
[5][{often unreliable}][You are often unreliable in your attendance. This affects the productivity of the entire team. You need to be more dependable and consistent in your attendance.]
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[Dependability][responsive to manager's suggestions and guidance]
[1][{very responsive}to suggestions][You are very responsive to your manager's suggestions and guidance. You have shown a willingness and ability to follow directives promptly and thoroughly.]
[3][{usually responsive}to suggestions][You are usually responsive to your manager's suggestions and guidance. You can be counted on to follow through on directives.]
[3][{sometimes unresponsive}to suggestions][You are sometimes unresponsive to your manager's suggestions and guidance. You would be more effective if you followed directives more promptly and thoroughly.]
[5][{often unresponsive}to suggestions][You are often unresponsive to your manager's suggestions and guidance. As a result, the quality and timeliness of your work suffers. You would be more effective if you followed directives more promptly
and thoroughly.]
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[Dependability][accepts accountability for actions]
[1][{always accountable}][You readily accept accountability for your own actions and do what is necessary to get your job done. As a result, you are a very effective employee who is viewed by your colleagues as a dependable team member.]
[3][{usually accountable}][You usually accept accountability for your own actions . As a result, you generally do what is necessary to perform your job in a satisfactory manner.]
[3][{sometimes aren't accountable}for actions][While you usually accept accountability for your own actions, you sometimes blame circumstances or other individuals for your inability to perform effectively. You would improve your performance by
focusing on becoming a more proactive and accountable employee.]
[5][{not accountable}for actions][You take little responsibility for your own actions. You often blame circumstances or other individuals for your inability to perform effectively. As a result, you seldom make the effort necessary to do a
satisfactory job. You would improve your performance by focusing on becoming a more proactive and accountable employee.]
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[Initiative][can be a self-starter who takes independent action]
[1][{takes independent}action][You are very capable of assessing a situation and taking independent action when conditions require it. You are confident of your judgment and accept responsibility for your actions. You are a self-starter who needs
minimal guidance and coaching.]
[3][{takes responsibility}][You take responsibility and do what is necessary to get the work done. You take the initiative to start and follow through on tasks.]
[3][{needs minimal supervision}][You are reasonably good at working without close supervision. When the task is clear, with well defined objectives, you are successful. However, you don't always handle situations well where the problem needs better
definition or direction has been limited.]
[3][{too cautious}][You are a confident contributor who readily takes responsibility and does what is necessary to get the work done. You rarely experience unforeseen problems because of your thoughtful and conservative style. However, there
are times when bolder more innovative actions might produce greater results. You have the opportunity to become an even stronger contributor by initiating and driving new approaches and ideas.]
[5][{doesn't take action}][You do not take action, even in special circumstances, before getting others involved. You tend to ignore tasks that are outside your normal responsibilities, even when they are clearly important and you are capable of
handling them. While under some circumstances this might be prudent, many situations require that you take action without delay.]
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[Initiative][develops new plans and ideas when situations change]
[1][{develops creative plans}][You are sensitive to changing circumstances and are always ready to adjust your approach for maximum effectiveness. You are creative and resourceful in devising new ways to accomplish goals.]
[3][{adjusts to changes}][You pay attention to changing circumstances and are able to develop new plans and ideas when situations change.]
[3][{slow in reacting}][You perform well under normal circumstances, but are sometimes slow to react to changing situations, and wait for others to take action first. You would be more effective if you were more sensitive to changing circumstances
and took the initiative when changes are needed.]
[5][{doesn't adjust easily}][You perform well under normal circumstances, but don't adjust easily to changes in practices and routines. You would be more effective if you responded to changes more positively.]
[5][{makes unnecessary}changes][You tend to make change for its own sake without considering the impact of these changes on other people. As a result, you sometimes create unnecessary confusion. You would be more effective if you were more careful
when considering making changes.]
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[Initiative][pursues problems with vigor and a sense of urgency]
[1][{enjoys a challenge}][You clearly enjoy a challenge and treat problems as opportunities to exercise and improve your skills. You focus sharply and intensely, and stay with a problem until it is solved.]
[1][{tackles problems}][You eagerly tackle problems. You are able to differentiate between problems that require priority attention and those that don't. When action are called for, you respond with vigor and a sense of urgency.]
[3][{handles problems}][You generally handle problems competently. You respond when action is needed.]
[3][{sometimes pursue}problems][You are usually able to focus on problems, but sometimes give the impression that solving problems is a low priority for you. This perception is reinforced when problems are not dealt with expeditiously. You would be
viewed as a stronger contributor if you approached problems with a greater sense of urgency.]
[5][{reluctant to handle}problems][You are reluctant to interrupt the flow of work by addressing problems and concerns as they arise. As a result, you risk problems in the future. You would be more effective if you addressed problems as they arise.]
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[Initiative][takes on and completes new tasks]
[1][{readily volunteer}][You readily volunteer for new tasks. You constantly stretch beyond your job description into new areas and projects. You need little direction to complete new tasks completely and on time.]
[1][{seeks new work}][You are always eager to take on new responsibilities. You are able to manage a heavy work load and maintain a consistently high level of performance on both your routine tasks and your new responsibilities.]
[3][{takes on new work}][You are usually willing to take on new responsibilities. You are able to handle the demands of the new tasks along with your other responsibilities.]
[3][{completes new tasks}][While you usually do not seek out new tasks, you have demonstrated an ability to take on and successfully complete new tasks when needed. You are able to handle the demands of the new tasks along with your other
responsibilities.]
[5][{seldom volunteers}for new tasks][You seldom volunteer to take on new tasks. By being more willing to take on additional tasks, you would be viewed as a stronger and more capable contributor.]
[5][{shows difficulty completing}new tasks][You have difficulty completing new tasks which are added to your routine work load. By being more conscientious in handling additional tasks, you would be viewed as a more effective contributor.]
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[Initiative][seeks new tools, job training, and learning opportunities]
[1][{actively pursues}opportunities][You actively pursue new tools, techniques, job training, and learning opportunities. As a result, you are a consistently excellent performer and a great resource for others on your team.]
[1][{shows initiative}][You exhibits tremendous initiative in seeking out whatever you need to perform your job in an exemplary fashion. If you don't possess the skills or knowledge to handle a project, you find ways to obtain them through training
or other learning opportunities. You are always seeking new tools and techniques to be even more productive.]
[3][{seeks out}opportunities][You are competent in performing your job. You seek out and take advantage of training and learning opportunities.]
[3][{takes advantage}of opportunities][You take advantage of training and learning opportunities that are presented to you. However, you could be more proactive in seeking out new tools, techniques, and learning opportunities on your own.]
[5][{doesn't seek}new opportunities][You have a solid understanding of the routine aspects of your job. However, you seldom try to stretch beyond your current knowledge and ways of doing things. You would be a more effective contributor if you were
more proactive in seeking out new techniques and learning opportunities to improve your skills and knowledge.]
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[Initiative][recognizes opportunities and act on them]
[1][{quickly recognizes}opportunities][You are quick to recognize new opportunities. You show a tremendous amount of initiative in pursuing these opportunities and need little direction in determining the most successful ways to act on them.]
[3][{recognizes and pursues}opportunities][You generally recognize new opportunities. You show initiative in pursuing these opportunities and determining the most successful ways to act on them.]
[3][{cautious in acting}][You are competent in performing your job and often recognize new opportunities. However, you are often cautious about pursuing them and wait for others to take the initiative in acting on them.]
[5][{doesn't recognize}opportunities][You are conscientious in performing your regular activities but seldom recognize new opportunities. You would be a more effective contributor if you looked beyond your routine tasks to identify and pursue new
opportunities.]
\
[Initiative][defines responsibilities in broad terms]
[1][{broadly defines}responsibilities][You broadly define your job responsibilities. As a result, you show a tremendous amount of initiative in actively pursues new projects and tasks that expand your contribution to the company.]
[3][{performs job}][You are competent in performing your job. You usually take a broad interpretation of your responsibilities and take on new projects and tasks that expand your contribution to the company.]
[3][{limits job responsibility}][You sometimes take on new projects and tasks. However, on occasion you narrowly defines your areas of responsibility and limit your contribution to the company.]
[5][{narrowly define}responsibilities][You narrowly define your areas of responsibility and are unlikely to tackle anything beyond the strictest interpretation of your duties. As a result, problems sometimes develop that could have been avoided.
You would be a more effective employee if you broadened your scope of accountability.]
\
[Job Knowledge][understands the duties and responsibilities of the job]
[1][{thoroughly understands}job][You thoroughly understand the duties and responsibilities of the job. Because of your solid grasp of your position, you are able to act on your own initiative. You are alert to changes in your environment and
respond rapidly to meet them.]
[3][{generally understands}job][You generally understand the duties and responsibilities of the job. As a result, you are often able to act on your own initiative.]
[3][{sometimes lacks confidence}][You generally understand the duties and responsibilities of your job under normal circumstances. However, when something out of the ordinary occurs, you are not always able to act confidently and decisively.]
[5][{confused about}job duties][You are often confused about the duties and responsibilities of the job. As a result, you often neglect key tasks which causes disruptions in the work flow and distracts others. You need to work closely with
your manager until you become clear about your duties and responsibilities.]
\
[Job Knowledge][has the knowledge necessary to perform the job]
[1][{very knowledgeable}][You are very knowledgeable about what is necessary to perform effectively in your job. When you do not know something, you are able to identify what is needed and get the necessary information very efficiently.]
[1][{thorough knowledge}/skills][Your excellent skills and thorough knowledge of your job have enabled you to maintain a high level of productivity, even when learning new roles and responsibilities.]
[3][{knowledgeable}][You demonstrate a solid knowledge of the theory, principles, and skills necessary to perform your current job. You generally are able to complete your work with minimal assistance from others.]
[3][{needs help}on occasion][You can usually do the routine parts of your job. However, you are less comfortable handling non-routine matters and occasionally need assistance from others.]
[5][{needs supervision}][You do not have the knowledge to do a minimally acceptable job without close supervision. You need to increase your job knowledge and operate more independently to be considered an adequate contributor.]
[5][{lacks basic knowledge}][You lack some basic knowledge needed to perform your job. You are a willing worker, but sometimes use poor judgment as a result of your lack of job knowledge. You need to increase your knowledge of the job in order to
[1][{technical expertise}][You have excellent technical expertise. You invest a great deal of your time in learning, interpreting, and applying technical knowledge. Others regard you as a great resource for technical information.]
[1][{shows broad knowledge}[Your breadth of technical knowledge is beyond that required for your position. You are very thorough in digesting and assimilating new information. You understand both the theoretical and practical aspects of your work.]
[3][{adequate knowledge}][You have adequate technical knowledge to perform your job. You are generally able to apply that knowledge proficiently and learn new information as required.]
[3][{sometimes lack}knowledge}][You sometimes lack the technical knowledge necessary for your position. You need to increase your technical expertise in order to improve your performance.]
[5][{needs to improve}knowledge][Your technical knowledge is inadequate for your position. You need to improve your technical expertise in order to perform your duties satisfactorily.]
\
[Job Knowledge][understands the mission and values of the organization]
[1][{clearly understands}mission/values][You clearly understand the organization's mission and the values by which it operates. You are aware of how your work integrates with and advances the goals of the organization. Your commitment and dedication
to the company make you an excellent role model for those seeking to understand the values and how they impact day-to-day operations.]
[3][{generally understands}mission/values][You generally understand the organization's mission and the values by which it operates.]
[3][{doesn't always promote}mission/values][You are generally well-informed about the organization's overall values and mission. However, you sometimes act in ways that do not actively promote the mission and values.]
[5][{unfamiliar}with mission/values][You are unfamiliar with the organization's mission and values. Your decisions and interactions are sometimes inconsistent with the values of the organization. You should actively look for ways to align your
efforts with company goals.]
[5][{doesn't follow}mission/values][You don't follow the mission or values of the organization. It is important that when you are acting on behalf of the organization, you behave according to the organization's values. You should actively look for
ways to align your efforts with company goals.]
\
[Job Knowledge][implements organization policies]
[1][{always conscientious}][You are conscientious about implementing organization policies. When new directives are issued, you accept them in a positive spirit and put them into effect. This provides an excellent example for those who might
otherwise be tempted to resist changes in procedure. You are supportive of the efforts of the administration to run a smooth organization and offer constructive comments where appropriate.]
[3][{generally conscientious}][You are generally conscientious about implementing organization policies. When new directives are issued, you usually accept them in a positive spirit and put them into effect.]
[3][{sometimes reluctant}with new policies][While you are generally supportive of changes or additions to organization policy, you have on occasion indicated some reluctance until you fully understood the reasons behind the change. Your resistance
was communicated to others and that slowed the acceptance of the changes by the group. By withholding negative reactions until you are certain you understand the reasoning, and then, if you disagree, voicing your opinion quietly to your manager, you
would contribute to smoother transitions.]
[5][{doesn't support}policies][You tend to disregard specific policy directives. This attitude is communicated to others in the group and causes disruptions in the smooth operations of the group. It is important that you make sure you understand the
policies, voice any objections to your manager, but then follow whatever is finally adopted.]
\
[Job Knowledge][keeps up-to-date with new developments]
[1][{keeps up-to-date}][You keep up-to-date on new developments in your field by reading extensively, attending seminars, and maintaining contacts with colleagues. You are well respected by your peers and add value to the organization by your
knowledge.]
[3][{usually keeps up}][You usually keep up-to-date on new developments in your field by reading, attending seminars, and maintaining contacts with colleagues.]
[3][{sometimes current}][You sometimes keep up-to-date on new developments in your field. However, you could make a stronger effort in this area. You would be able to tackle problems with new techniques and approaches if you were more
aggressive in updating your knowledge.]
[5][{doesn't keep current}][You do not keep current with new developments in your field. While you are able to do the routine parts of your job adequately, you do not contribute new and innovative thinking within the group. You would increase your
credibility with your peers as well as enhance your value to the organization if you updated your job knowledge.]
\
[Job Knowledge][knows computer hardware, software and other equipment]
[1][{skilled}with equipment][You take the time to master the equipment required to do your job. You are rarely stumped by computer hardware or software problems. You can operate other necessary equipment smoothly and without help.]
[3][{competent}with equipment][You are generally competent working with computers, software, and the other equipment required to do your job.]
[3][{understands basics}][You understand the basics about computers, software, and the other equipment required to do your job, but sometimes require help from others.]
[5][{shows minimal skills}][You have very minimal skills using computer hardware, software, and the other equipment required to do your job. As a result you frequently need help and distract others from their work. Lack of knowledge limits your
productivity. At a minimum,
you need to learn basic procedures and be able to get information on your own without distracting others.]
\
[Judgment][uses past experience when making decisions]
[1][{always uses}experience/knowledge][You take advantage of the experience and knowledge you have gained during your career. As a result, you are able to take a broad perspective on problem-solving and your decisions are very solid and effective.]
[3][{uses experience}and knowledge][You use your past experience and knowledge when making decisions. This helps you make better informed decisions and avoid unnecessary errors.]
[3][{occasionally doesn't use}experience][You generally make good decisions. On occasion, you have made errors in judgment that could have been avoided if you had relied on your past experience.]
[5][{needs to use}experience][You have made errors in judgment that could have been avoided if you had relied on your past experience. You need to make better use of your past experience and knowledge.]
\
[Judgment][capable of making decisions under time pressure with limited information]
[1][{makes good decisions}][You are excellent at making decisions under time pressure with limited information. You are able to judge when the cost of not making a decision is higher than the benefit of waiting for more information. You then take
action and move steadily and confidently forward.]
[3][{can make}decisions][You are capable of making decisions under time pressure with limited information. You show good judgment in trading off the need for more information with the necessity of making timely decisions.]
[3][{sometimes has difficulty}][You are generally a good decision maker. However, you sometimes have difficulty making decisions under time pressure with limited information.]
[5][{postpones decisions}][You have difficulty making decisions under time pressure with limited information. As a result, you often hamper progress by postponing decisions that must be made. You would be more effective if you improved your ability
to make decisions in those situations where the cost of not making a decision is higher than the benefit of waiting for more information.]
[5][{makes poor decisions}][You have difficulty making decisions under time pressure with limited information. As a result, your decisions are sometimes inappropriate or inadequate. You would be more effective if you improved your decision-making
skills.]
\
[Judgment][prioritizes tasks]
[1][{prioritizes very well}][You have done an excellent job of prioritizing your tasks and scheduling rush priorities to make sure due dates are met. You always make a point to understand the relative importance of projects assigned to you in order
to make sure you meet expectations.]
[3][{prioritizes well}][You are good at prioritizing your tasks. You know what your deadlines are and generally meet them.]
[3][{sometimes doesn't prioritize}][While you are often good at prioritizing your tasks, you have sometimes failed to prioritize your work effectively. When this happens, you don't meet schedule commitments.]
[5][{doesn't prioritize}][You often do not prioritize your tasks effectively to meet schedule commitments. As a result, your work and the productivity of the entire team suffer. You would be more effective if you made sure that you understood the
overall group priorities and then organized your tasks effectively to meet those priorities in a timely manner.]
[5][{shows wrong priorities}][You often undertake tasks which you decide are important even though they are not consistent with the priorities of the team or your manager. You would be more effective if you made sure that you understood the overall
group priorities and then organized your tasks effectively to meet those priorities in a timely manner.]
\
[Judgment][able to take a broad perspective when making decisions]
[1][{takes broad perspective}][You are able to take a broad perspective when making decisions. Your ability to look at the big picture and understand how various issues and problems interrelate have made you an extremely effective decision maker.]
[3][{knows big picture}][You are usually able to take a broad perspective when making decisions. You consider the big picture and how various issues and problems relate.]
[3][{sometimes has difficulty}with big picture][You are usually able to take a broad perspective when making decisions. On occasion, you have had difficulty looking at the big picture and understanding how various issues and problems interrelate.]
[5][{has difficulty}with big picture][You have difficulty taking a broad perspective when making decisions. As a result, your decisions are sometimes inadequate. You would improve the quality and effectiveness of your decisions if you made sure to
look at the big picture and understand how various issues and problems interrelate.]
\
[Judgment][uses appropriate channels of communication]
[1][{uses right channels}][You always use the most appropriate channels for your communications. You are very effective in the way you utilize memos, phone calls, electronic mail, one-on-one discussions, and group meetings to accomplish your
objectives.]
[3][{generally effective}][You are generally effective in the way you utilize memos, phone calls, electronic mail, one-on-one discussions, and group meetings to accomplish your objectives. You have a good understanding of the appropriateness of each
type of communication.]
[3][{sometimes inappropriate}][You sometimes choose inappropriate channels for your communications. You need to be more sensitive to the appropriateness of each type of communication and judge which is the most effective in each specific situation.]
[5][{often inappropriate}][You often choose inappropriate channels for your communications. As a result, you are ineffective in accomplishing your objectives. You need to be more sensitive in choosing your communication channels and judging
which is the most effective in each specific situation.]
\
[Judgment][provides manager with useful feedback]
[1][{provides feedback}][You provide useful feedback to your manager on a regular basis. You keep your manager informed about relevant situations both within and outside the department and offer keen insights and astute suggestions.]
[3][{generally provides}feedback][You provide useful feedback to your manager. You are generally able to judge which information is relevant and which is unimportant. You also offer solid input and suggestions when appropriate.]
[3][{sometimes provides ineffective}feedback}][You sometimes have difficulty judging what is useful feedback for your manager. When this happens, you provide information that is irrelevant or offers ineffective input and suggestions.]
[5][{provides ineffective}feedback][You have difficulty judging what is useful feedback for your manager. As a result, you often provide information that is irrelevant or offer ineffective input and suggestions. You would be viewed as a more
effective and perceptive contributor if you improved your ability to assess and communicate relevant feedback to your manager.]
\
[Leadership][viewed as a persuasive leader who get results]
[1][ persuasive and{gets results}][You are a very persuasive and positive leader. You actively sells your ideas and projects. When you are making your position known, you do so in a well-organized fashion, and support it with clear and
compelling arguments. You are respected and inspire enthusiasm within your group.]
[3][{generally convincing}][You are generally a convincing leader who gets results within your group. You present ideas effectively and support them with clear and compelling arguments.]
[3][{can be impatient}][You think through your arguments quite well, but occasionally don't give others time to come around to your point of view. You are sometimes impatient which tends to foster unnecessary opposition to your points. You would be
more successful if you were more patient when handling objections and concerns expressed by others.]
[3][{often uninvolved}][You can be persuasive on some occasions. On issues where you don't have strong feelings, you are often uninvolved. You have good ideas and the group would benefit if you spoke up more often.]
[5][{not persuasive}][You sometimes have difficulty getting others to understand or accept your ideas. You don't take the time necessary to organize your ideas and develop a strategy for getting them accepted. When objections are raised, you aren't
always prepared to answer them. You would be far more effective if you spent time thoroughly preparing for key talks and meetings.]
[5][{goes along}with group][You are reluctant to speak up in group situations. You generally accept whatever viewpoint others have to offer. If you have an objection, you do not make it known. Because of your reluctance to speak up, the team doesn't
benefit from your ideas, and you have little voice in shaping the group's overall direction. You would be a stronger contributor if you spoke up more often.]
[5][{lacks confidence}][You have difficulty commanding the attention of the group. When you attempt to raise questions or objections, you do so with hesitation and lack confidence. You need to be more assertive in group situations when you have
something to offer.]
\
[Leadership][Can delegate tasks and projects]
[1][{delegates wisely}and effectively][You delegate wisely and effectively. You understand the abilities of the individuals on your team and give each an appropriate level of independence. You establish roles and responsibilities, clearly specify
the outcomes you want to achieve, and conduct periodic meetings to track progress.]
[3][{delegates effectively}][You usually delegate effectively. You establish roles and responsibilities, specify the outcomes you want to achieve, and conduct periodic meetings to track progress.]
[3][ occasionally{delegates too much}][You have high faith in your subordinates and delegate frequently. On some occasions, you need to follow progress more closely. You would improve the effectiveness of your people if you assisted those needing
more supervision and made sure to clarify the goals of the project from time to time.]
[3][{should delegate more}][You have a tendency to become personally immersed in solving problems that should be handled by your team. You should delegate more frequently and focus your efforts on setting measurable objectives and keeping your team
motivated. When you see individuals struggling to solve a problem, you should use it as an opportunity to step in and coach, but not take over.]
[5][{doesn't provide resources}][You delegate frequently, but assignments are made without ensuring that adequate resources are available. You need to empower team members and make them feel truly accountable by first making sure that the necessary
resources and support are available before you turn a project over to them.]
[5][{doesn't delegate}][You are unwilling to relinquish tasks or responsibility to others. When you do delegate, you do not allow the individual to take responsibility for the project. Instead, you insist on being involved in every detail. This
behavior is frustrating to team members. You need to focus your efforts on setting measurable objectives and keeping your team motivated. When you see an individual struggling to solve a problem, you should use it as an opportunity to step in and
coach, but not take over.]
\
[Leadership][provides regular and appropriate feedback to subordinates]
[1][{gives excellent feedback}][You clearly understand the need for employees to know how they are doing. You have taken great care to establish measurable objectives with your subordinates and provide positive reinforcement for their efforts. You
are also quick to provide feedback and coaching to head off small problems before they become large ones.]
[3][{usually gives feedback}][You usually give constructive feedback to your team. You set measurable objectives with subordinates, provide positive reinforcement for their efforts, and coach them when necessary.]
[3][{gives some feedback}][While you often give constructive feedback to your team, you need to provide it on a more frequent basis. You would get better results by providing regular feedback, both positive and corrective, to all team members.]
[5][{seldom gives feedback}][You provide infrequent feedback to team members. As a result, they are often unsure of how they are doing and morale suffers. You would get better results by providing regular feedback, both positive and corrective, to
all team members.]
[5][{doesn't give feedback}][You sometimes do not provide appropriate feedback to team members. You do not always praise good performance. On occasion you allow poor performance to go unchecked. You would get better results by providing regular
feedback, both positive and corrective, to all team members.]
\
[Leadership][uses positive techniques to motivate subordinates]
[1][{positive/supportive}][You create a supportive climate that inspires your staff to excellence. When individuals struggle, you are ready to coach, advise, and encourage. Your complete faith in others inspires the group to excel.] [1][{inspire
subordinates}][You have the ability to describe assignments and outcomes in terms that make the most difficult tasks seem achievable and inspire people to tackle them. You are careful to reinforce all desired behavior. ]
[3][{usually supportive}][You usually create a supportive atmosphere. You are positive when coaching, advising, and encouraging your team.]
[3][{sometimes critical}][While you usually create a supportive atmosphere, you are sometimes perceived as harsh or overly critical. You would create a more comfortable working environment if you offered positive strokes more frequently and focused
on what can be improved.]
[3][{sometimes authoritarian}][While you usually create a supportive atmosphere, you are sometimes perceived as overemphasizing your authority and dwelling on negative consequences to subordinates. You would create a more comfortable working
environment if you offered positive strokes more frequently and focused on what can be improved.]
[5][{overly critical}][You are motivated to help others improve, but are often perceived as harsh or overly critical. This has a negative effect on morale. You would create a more comfortable working environment if you offered positive strokes more
frequently and focused on what can be improved.]
[5][{too authoritarian}][You tend to overemphasize your authority and dwell on negative consequences to subordinates rather than stressing the positive results that come from good job performance. This approach runs the risk of producing
friction and undermining longer term gains. You would find the team responding more enthusiastically to your requests if you used a more positive and collaborative leadership style.]
\
[Leadership][viewed as a fair leader]
[1][{even-handed}][You are always even-handed and show no favoritism toward nor bias against any employee. You exhibit tolerance for different abilities without making concessions that would undermine standards. The entire group respects your
fairness.]
[1][{rewards fairly}][You are perceived as an excellent and fair manager for the way you distribute rewards and recognition to team members. Rewards and direct feedback are always given appropriately and without bias or favoritism.]
[3][{generally fair}][You are generally perceived to be a fair and even-handed manager. You are able to exhibit tolerance for different abilities without making concessions that undermine standards.]
[3][{sometimes favors people}][While you are generally considered to be a fair and even-handed manager, you are sometimes perceived as favoring some members of your group over others. You need to rectify this perception.]
[5][{favors some people}][You are frequently perceived as favoring some members of your group over others. This perception by some team members lowers group morale and undermines the team's overall effectiveness. You need to immediately rectify this
perception.]
[5][{makes concessions}][You make too many concessions for poorer performers within the group. You have a tendency to assign the most difficult projects to the hardest workers thus rewarding less productive workers with easier assignments. This is
obvious to the higher performers and tends to lower their morale. You need to address the disparity in performance and challenge the poorer performers to do better.]
\
[Leadership][sets and achieves high standards with your team]
[1][{sets high standards}][You establish and get your team to commit to high standards. You achieve this by establishing clear objectives, communicating these standards, and utilizing good tracking techniques to identify quality problems.]
[1][{demands results}][You demand a lot from yourself and your team. You maintain strict quality standards and are diligent about meeting deadlines. Your team is very professional.]
[3][{usually consistent}][You are usually consistent in setting and achieving high standards with your team. You try to develop a clear understanding with team members as to what results must be accomplished and when.]
[3][{inconsistent}][You are sometimes inconsistent in setting and achieving standards with your team. You should define tasks clearly and be sure to assign responsibility within the group.]
[5][{no clear standards}][You have not established clear standards for quality or productivity with your team. Your expectations are sometimes perceived as capricious or arbitrary. You can increase the performance of your group by clearly
communicating what you expect and by vigorously working with your team to achieve those standards.]
[5][{needs to set standards}][You have difficulty setting and achieving standards with your group. You do not define tasks clearly and have no consistent method of assigning responsibility within the group. You need to organize the team for success
by assigning clear responsibility and lines of authority.]
\
[Planning][establishes goals and plans]
[1][{always sets goals}and plans][You are very effective at establishing overall goals and then determining the systematic steps necessary to reach those goals. You formulate initial strategies and tactics and demonstrate excellent judgment and
flexibility in readjusting them as necessary.]
[3][{usually sets goals}and plans][You are usually effective at establishing overall goals and then developing sound action plans to achieve results. You are well organized and able to make adjustments to your plans as needed.]
[5][{difficulty setting}goals][While you are usually good at organizing and implementing tactical plans, you often have difficulty establishing overall goals. As a result, you lack focus in your work. You would be more productive and
experience fewer problems if you established well-defined goals for your work.]
[5][{difficulty implementing}plans][You are usually good at establishing overall goals, but have difficulty organizing and implementing action plans. Consequently, you are often unable to achieve your desired results. You would be more
effective if you learned to formulate comprehensive and flexible plans.]
\
[Planning][capable of managing several assignments at the same time]
[1][{excellent}at multiple assignments][You have the ability to plan, organize, and prioritize your work. You are capable of managing several assignments at the same time and consistently bring your projects in on schedule and on plan.]
[3][{manages multiple}assignments][You are capable of managing several assignments at the same time. You plan and organize your work so that you are generally able to meet your deadlines and keep your commitments.]
[3][{sometimes overcommits}][You often plan your work and implement your plans effectively. However, on occasion you overcommit yourself. You would be more effective if you planned and organized your work better, focusing on the most
important tasks.]
[5][{overcommits yourself}][You sometimes plan your work and implement your plans effectively. However, you often overcommit yourself. You would be more effective if you planned and organized your work better, focusing on the most important tasks.]
[5][{difficulty}with assignments][In general, your planning and organization within a job is good, but you have difficulty when handling several assignments at the same time. As a result, you often miss deadlines and cause disruptions for the entire
group. You need to become more focused on coordinating and prioritizing tasks across several assignments so that you can meet your commitments.]
\
[Planning][determines necessary resources]
[1][{determines resources}in advance][You are very conscientious in determining what resources are necessary and making sure they are available when needed. As a result of your excellent planning skills, your projects run smoothly on time and on
budget.]
[3][{usually determines}resources][You are usually effective in planning what resources are necessary and making sure they are available when needed. As a result, your projects generally come in on time and on budget.]
[3][{sometimes doesn't plan}resources][While you are generally effective in planning, you sometimes fail to determine what resources are necessary and make sure they are available when needed. As a result, you occasionally miss deadlines or go over
budget.]
[5][{doesn't plan}for resources][You frequently fail to plan for future resources. As a result, you sometimes miss deadlines or go over budget. You would be more effective if you were more conscientious in determining what resources are necessary and
making sure they are available when needed.]
\
[Planning][produces routine reports that are on time and accurate]
[1][{accurate and timely}][You are diligent in producing routine reports. You plan and organize your work so that your reports are always very accurate and timely.]
[3][{usually dependable}][You can generally be counted on to produce routine reports that are accurate and on time. You demonstrate good organization in meeting these commitments.]
[3][{sometimes late}][While you can generally be counted on to produce routine reports, you are occasionally late with your reports. You would be more effective if you organized your work so that you meet your regular, ongoing commitments more
consistently.]
[3][{sometimes inaccurate}][While you can generally be counted on to produce routine reports, you are occasionally inaccurate in your reports. You would be more effective if you paid greater attention to detail.]
[5][{produces late reports}][You have difficulty producing routine reports on time. As a result, those who use your reports are inconvenienced and lose time following up with you. You need to plan and organize your work more effectively so that you
meet your regular, ongoing commitments.]
[5][{inaccurate}][You are often inaccurate when producing routine reports. As a result, your credibility has suffered and those who use your reports are inconvenienced and lose time following up with you. You would be more effective if you paid
greater attention to detail.]
\
[Planning][aligns plans with departmental and corporate objectives]
[1][{aligns plans}with objectives][You are very conscientious in keeping up to date on departmental, division, and corporate objectives and making sure your plans are in alignment with them. You demonstrate great flexibility in resetting priorities
and adjusting plans as necessary. You are viewed as a very focused, productive, and efficient contributor.]
[3][{usually aligns}plans][You stay aware of changing departmental, division, and corporate objectives and generally keep your plans in alignment with them.]
[3][{sometimes has difficulty}][While you usually stay aware of changing departmental, division, and corporate objectives, you sometimes have difficulty keeping your plans in alignment with them. You would be more effective if you made sure your
plans were feasible given overall objectives and constraints.]
[5][{doesn't align plans}with objectives][You often create plans that are not in alignment with departmental, division, or corporate objectives. As a result, your plans often need rework and there is a significant loss in productivity and efficiency.
You would be more effective if you made sure your plans were feasible given overall objectives and constraints.]
\
[Planning][sensitive to the time constraints of others]
[1][{sensitive to time}constraints][You are sensitive to the time constraints of others. You are excellent at planning and organizing your work so that those who interact with you can accomplish their tasks efficiently, without delay or
hassle.]
[3][{generally sensitive}to time][You are generally sensitive to the time constraints of others. You try to plan and organize your work so that people can use their time effectively when dealing with you.]
[3][{sometimes insensitive}to time][While you are generally sensitive to the time constraints of others, you sometimes fail to plan and organize your work so that people can use their time effectively when dealing with you.]
[5][{can be insensitive}][You can be insensitive to the time constraints of others. You often fail to plan and organize your work in a way that allows people to deal with you efficiently. As a result, people sometimes feel they are wasting time and
experiencing unnecessary delays or hassles. You need to be more considerate and do a better job of planning and organizing.]
\
[Problem Solving][develops effective plans and solves problems]
[1][{develops excellent plans}][You are excellent at developing effective plans and solving problems. You get input from others and consider different views before deciding upon a final approach. You also clearly identify the tasks necessary to
solve the problem.]
[3][{usually effective}][You are usually good at developing effective plans and solving problems. You get input from others and identify the tasks necessary to solve the problem.]
[3][{needs more care}in your planning][You can often develop an effective plan for solving problems. However, when problems are more complex, you have difficulty in identifying appropriate tasks and quickly taking action.]
[5][{doesn't get support}][You can identify sound solutions to problems. However, you often fail to get support for your plan before acting. You should determine the individuals who are critical to your success and get them involved before attempting
to implement your plan.]
[5][{doesn't take the time}needed][You usually do not spend the time needed to develop effective plans for solving problems. As a result, you miss pertinent information or fail to involve all the necessary individuals. You could solve problems more
effectively by taking the time to develop more thoughtful solutions.]
[5][{develops ineffective plans}][You have difficulty developing effective plans for solving problems. Your plans are sometimes unrealistic and often require resources that are not available. You would be a better problem solver if you developed
plans that were more realistic and had a higher probability of successful implementation.]
\
[Problem Solving][anticipates and recognizes potential problems]
[1][{anticipates problems}][You are excellent at anticipating potential problems and developing effective measures to correct them. As a result, you are able to rapidly respond to problems when they occur and resolve them before they become fully
developed.]
[3][{recognizes problems}][You are usually able to recognize a developing problem and take action to correct it. You pay attention to detail and often formulate thoughtful and original solutions.]
[3][{sometimes miss}problems][While you are often able to recognize developing problems, you sometimes fail to anticipate potential problems and take corrective action.]
[5][{not alert}to problems][You seldom anticipate or recognize potential problems. As a result, you are often inadequately prepared when problems occur. Your hasty responses are not always effective or appropriate. You would experience fewer
disruptions and get better results by being more attentive to situations where problems can be anticipated.]
\
[Problem Solving][defines problems]
[1][ quickly and{accurately defines}problems][You quickly and accurately define problems. You are able to sort through the complexities of a problem and distinguish unimportant or irrelevant issues from the key components. Consequently, you are both
efficient and effective in your problem solving.]
[3][{usually accurate}][You can usually accurately define a problem, particularly those that are not too complex.]
[3][{defines simple problems}][While you can usually accurately define a problem, you sometimes have difficulty with complex problems.]
[5][{doesn't define}problems][You have difficulty in accurately defining problems. You often focus on unimportant issues. As a result, you lose time and generate inadequate solutions. You would create more robust solutions by doing a better job
examining a problem before acting.]
\
[Problem Solving][determines the cause of problems before taking action]
[1][{determines problem}cause][You are a highly effective problem solver who routinely deals with complex and sensitive issues. You are careful to investigate and identify the cause of a problem before proceeding with corrective measures.]
[3][[{usually determines}cause][You have shown an ability to solve problems effectively. You usually identify the cause of a problem before proceeding with corrective measures.]
[3][{sometimes omits}cause][While you shown an ability to solve problems effectively, you sometimes don't take the time to identify the cause of a problem before proceeding with corrective measures. You would be a more effective problem solver if
you took the time to get input from others and identify the underlying issues.]
[5][{rarely identifies}cause][You rarely take the time to identify the cause of a problem before proceeding with corrective measures. Consequently, your solutions are often incomplete or ineffective. You would be a more effective problem
solver if you took the time to get input from others and identify the underlying issues.]
[5][{doesn't balance}problem solving][You are careful to study the cause of a problem before proceeding with corrective steps. However, you often spend too much time studying a problem. As a result, you have insufficient time to develop and implement
an effective solution plan. You would become a more effective problem solver if you could more carefully balance your efforts between studying and acting on a problem.]
\
[Problem Solving][generates alternative solutions when solving problems]
[1][{generates alternatives}][When dealing with major decisions, you are careful to spend time on developing more than one solution. As a result, you have a more thorough understanding of the situation and the final decision is more complete. When
problems arise, you are able to rapidly adjust.]
[3][{has contingency}plans][You think through major decisions and take the time to analyze potential problems. You usually develop contingency plans and are generally prepared to act promptly and effectively when problems arise.]
[3][{sometimes has contingency}plans][While you have shown you know how to think through major decisions and analyze potential problems, you sometimes fail to develop contingency plans. When this happens, you are unprepared to act promptly and
effectively when problems arise.]
[5][{not prepared}for problem solving][You seldom generate more than one solution. As a result, your decisions often neglect important considerations or overlook crucial factors. When problems occur, you are not prepared with contingency solutions.
You would improve your decisions as well as respond quicker when problems occur if you generated several alternative solutions.]
[5][{develops impractical plans}][You develop contingency alternatives in case your original approach does not work. Unfortunately, the contingency plans are often impractical or insufficiently developed. You would make better decisions and be
prepared to respond more rapidly when problems occur if you created plans that included more feasible options.]
\
[Problem Solving][participates in team problem solving]
[1][{actively participates}in team efforts][You actively participate in team problem solving efforts. You contribute insightful ideas and help facilitate the process by supporting the exchange of ideas and information among all team members.]
[3][{usually participates}in team efforts][You usually participate in team problem solving efforts. You contribute solutions as well as suggestions for facilitating the process.]
[3][{sometimes participates}in team efforts][You sometimes participate in team problem solving efforts. You would be a more effective member of the team if you were more consistent in contributing solutions and suggestions.]
[5][{seldom contributes}to team efforts][You seldom contributes to team problem solving efforts. As a result, the other group members do not view you as a valuable team member. You would be a more effective member of the team if you assumed a more
active role in the group's problem solving activities.]
\
[Productivity][manages a fair work load in comparison to peers]
[1][{highly productive}][You are a highly productive contributor in your group. You work efficiently and volunteer to take on extra assignments when necessary. You routinely carry a heavy work load and are always careful to meet your commitments.]
[1][{handles work load}][You are viewed as one of the most productive contributors on your team. You are skilled at handling several projects at a time. Your ability to manage several assignments at one time saves the company money in additional
staff and management, making you extremely valuable to this department.]
[3][{solid contributor}][You are a conscientious and competent worker who generally manages your fair share of the work load. You are viewed as a solid contributor to team efforts.]
[3][{sometimes needs help}][You are a competent worker who sometimes needs prompting from coworkers to manage your fair share of the work load. You would be viewed as a stronger team player if you made sure you were contributing equally.]
[5][{doesn't handle share}][You are sometimes viewed by other team members as being unproductive. As a result, there is a perception that you are not handling your fair share of the work load. By being more conscientious in doing your job, you would
be perceived as a more responsible team member.]
[5][{adds to work}][You sometimes do not complete your work on time. As a result, you disrupt the work of other team members who must pitch in and help you complete your work. You need to be more conscientious in handling your fair share of the work
load.]
[5][{doesn't assume work}][You do not respond well to increases in work load. You tend to push new work off on other group members. As a result, team members feel you are not assuming your fair share of the work load. By being more responsible in
taking on additional work when necessary, you would be viewed more positively by your group.]
\
[Productivity][assumes responsibilities beyond scope of normal work duties]
[1][{does what's necessary}for success][You approach your work with energy and enthusiasm. When you see tasks that need to be done, even when they are above and beyond the scope of your normal work duties, you do them without being asked. You do
whatever is necessary to complete your work successfully.]
[1][{volunteers}for additional work][You readily volunteer for tasks above and beyond the scope of your normal work duties. If necessary, you reorganize your prior commitments and make the necessary adjustments to effectively proceed with new
assignments.]
[3][{generally cooperative}][You competently perform your normal work duties. You are generally cooperative when special circumstances require that you take on additional work.]
[3][{sometimes volunteers}][You are generally a competent employee. You infrequently volunteer to assume additional responsibilities beyond your normal work duties. As a result, you are not always viewed as a strong team player.]
[5][{seldom}volunteers][You seldom volunteer to assume additional responsibilities beyond your normal work duties. As a result, you are not viewed as a strong team player. By being more willing to accept additional responsibilities, you would be
viewed as a stronger and more capable contributor.]
[5][{complains about work}][You will occasionally assume additional responsibilities beyond your normal work duties. However, you accept these responsibilities reluctantly and sometimes complain about the added work. Your behavior does not show that
you are a willing team player. You would be viewed as a stronger contributor if you were more positive and showed greater flexibility when asked to do additional work.]
[5][{resists added work}][You resist taking on responsibilities beyond the scope of your normal work duties, even when it is clear that the tasks are important. As a result, you are not viewed as carrying your fair share of the workload. You could
overcome this perception by being more willing to accept additional responsibilities.]
[5][{doesn't complete work}][You willingly take on responsibilities beyond the scope of your normal work duties but sometimes don't successfully complete the additional tasks. You should be selective in taking on additional responsibilities and do
so only when you are certain you can deliver on your normal work duties.]
\
[Productivity][establishes and manages priorities]
[1][{establishes priorities}][You are careful to prioritize your tasks and, where appropriate, reserve the most time for the most important ones. As a result, you are able to clearly focus on what you need to accomplish and do so efficiently.]
[3][{generally effective}][You are usually effective at setting priorities. You also have the ability to make accurate estimates of the time required to complete a task.]
[3][{sometimes ineffective}][While you are usually effective at accomplishing your job, you sometimes fail to set priorities for your work. You would be more productive and experience fewer problems if you established clearer priorities for
your work.]
[5][{doesn't set priorities}][You do not set priorities for your work and sometimes spend too much time on projects that are not important. When this happens, you run the risk of allocating your time inefficiently and sometimes find yourself with
insufficient time to handle critical tasks. You would be more productive and experience fewer problems if you established clearer priorities for your work.]
[5][{sets wrong priorities}][You make an effort to prioritize your work but sometimes don't use good judgment when aligning your priorities with the team's overall objectives. As a result, you focus on projects that are not crucial to the group's
success. You should work more closely with your manager to make sure you understand the group's priorities and then resets your priorities to match them.]
\
[Productivity][organizes work to improve output and minimize rework]
[1][{organizes work}][You analyze the procedures necessary to complete your work and then organize them efficiently. You pay attention to detail and as a result, your work is accurate and seldom needs rework.]
[1][{develops systems}][You take the time to plan ahead and organize your work. When appropriate, you develop systems that contribute to greater efficiency and fewer errors. You have an excellent reputation as a thorough and productive
contributor.]
[3][{usually organizes}work][You usually organize your work efficiently. You pay attention to detail and as a result, your work is generally accurate and seldom needs rework.]
[3][{sometimes rushes}work][You generally organize your work to improve output and minimize rework. However, you sometimes rush ahead without careful planning. When this occurs, your efficiency decreases and your attention to detail suffers.]
[5][{doesn't organize work}][You don't always take the time to analyze or organize your work. As a result, you sometimes complete tasks in an inefficient order. You would be more productive if you took the time to plan and organize your work.]
[5][{not careful}with details][While you attempt to organize your work efficiently, you frequently do not pay close attention to detail. As a result, you make errors and the time you spend correcting errors reduces your output. You would be more
productive if you paid more attention to detail when organizing your work.]
\
[Quality][shows attention to detail, accuracy, and thoroughness]
[1][{very thorough}and accurate][You consistently demonstrate your commitment to quality. You are very thorough and accurate and you pay close attention to detail in your projects.]
[3][{generally thorough}][You are generally very thorough and produce good quality work. You pay attention to details and perform with accuracy and effectiveness.]
[3][{sometimes lacks attention}to detail][While you are generally thorough and produce good quality work, you have sometimes shown a lack of attention to detail and accuracy in your work.]
[5][{lacks attention}to detail][You have sometimes shown a lack of attention to detail and accuracy in your work. As a result, the quality have suffered on several occasions. You would produce higher quality work if you were more thorough and paid
closer attention to details.]
\
[Quality][shows a commitment to quality and excellence]
[1][{high commitment}to quality][You have demonstrated an exceptional commitment to quality and excellence. You are always looking to improve whatever you are doing and the quality of your work have consistently exceeded expectations.]
[3][{shows commitment}to quality][You show a commitment to quality and excellence. Your work has consistently met the company's quality expectations.]
[3][{generally committed}to quality][While you generally show a commitment to quality and excellence, you have on occasion produced work that did not meet the company's quality standards.]
[5][{not committed}to quality][You produce average or below average work. You have shown little commitment to the company's quality standards. You need to focus on suggesting new ways to meet requirements and improve quality.]
\
[Quality][looks for and makes continuous improvements]
[1][{always makes}improvements][You always look for and make continuous improvements in key processes, techniques, and procedures. You strive to implement state-of the-art techniques for producing high quality work.]
[3][{usually makes}improvements][You are a diligent worker who looks for ways to make improvements in key processes, techniques, and procedures.]
[3][{sometimes makes}improvements][While you often look for ways to improve the way things are done, you are sometimes satisfied with the status quo. You would be viewed as a more valuable employee if you contributed more consistently to quality
improvements in key processes, techniques, and procedures.]
[5][{doesn't make}improvements][You are usually satisfied with the status quo. You seldom look for ways to improve the way things are done. You would be viewed as a more valuable employee if you contributed more to quality improvements in key
processes, techniques, and procedures.]
\
[Quality][finds the root cause of problems]
[1][{effective at finding}cause][You are committed to quality and demonstrate great determination in finding the root cause of problems. As a result, you are very effective in eliminating problems.]
[3][{generally effective}][You are generally effective at focusing on problems and probing the issues until you discover the root cause. As a result, you are usually able to eliminate problems and produce quality results.]
[3][{sometimes effective}][You are sometimes effective at focusing on problems and probing the issues until you discover the root cause. At other times you have difficulty in eliminating problems and the quality of your work suffers.]
[5][{doesn't discover}root causes][You have difficulty discovering the root cause of problems. As a result, you are often ineffective at eliminating problems and the quality of your work suffers. You would be more successful if you were more
persistent and insightful in searching out the root cause of problems you encounter.]
\
[Summary][knowledgeable and valuable team member]
[1][{outstanding performer}][You are an exemplary performer. You show unusual initiative, are a self-starter, and once given a task, can be depended upon to carry it through to completion. You work quickly, remains closely focused on what you are
doing, and are very productive. You are very knowledgeable in your field and your colleagues seek your advice and respect your opinions. You work effectively within your own group as well as throughout the entire organization. You have an excellent
command of decision-making and problem-solving techniques and can apply them appropriately. Your performance is well beyond what it expected or required for the position you hold.]
[2][{above average}performer][You exceed the requirements for the position, even on some of the most difficult and complex parts of the job. You know the operations of the group and are ready to pitch in and take on extra tasks where needed. You
are reliable, and once started on a task, you rarely need prompting and can usually be depended upon to carry it through to completion. You are solid performer who can be relied upon to use good judgment, pick a satisfactory approach, and proceed
with few errors.
The following next steps are recommended for you:]
[3][{satisfactory performer}][You are a satisfactory performer. You usually complete regular work projects on schedule. You are competent in solving problems and making decisions. You are generally effective working within your own group as well
as within the entire organization.
In summary, the following improvements are recommended:]
[4][{barely acceptable}][You meet the minimum requirements for the position. You do the job, but often require regular prompting and follow-up. You sometimes fall behind and require help from others in the group. You are having difficulty
performing up to expectations in your present position.
In summary, you need to make improvements in the following areas:]
[5][{marginal performer}][You are not able to keep up with normal work requirements, even under close supervision and prompting. While you can perform some tasks adequately, you sometimes make inadequate or inappropriate judgment calls.
In summary, You must make improvements in the following areas:]
\
[Teamwork][works effectively in groups]
[1][{works effectively}in groups][You are effective working in groups with almost anyone. You are respected for your openness and candor. When you are part of a group, you keep everyone focused without dominating the discussion.]
[1][{puts others at ease}][You have an easygoing, warm manner that puts people at ease. You readily exchange ideas and information with all team members. You work smoothly regardless of who is in the group.]
[3][{generally effective}][You are generally effective working in groups. You share ideas and information with team members, working well with the entire group.]
[3][{sometimes critical}of others][You are usually effective in group problem solving settings but are occasionally critical of ideas offered by other team members. You can improve the comfort level of team members and be a stronger contributor by
showing greater sensitivity to other viewpoints.]
[3][{pushes own viewpoint}][You sometimes work effectively with team members. However, at times, you can become vehement in expressing your opinions which creates distance between yourself and others. You can create more productive problem-solving
situations by toning down your personal feelings and showing that you are open to other viewpoints.]
[5][{intolerant}of others][You are frequently ineffective working with others in a group because you seldom accept ideas that are not your own. As a result, team members often avoid you and you are left out of the group's flow of information. You
would be viewed as a more valued team member and could assume a more active role in team problem solving by being more tolerant of different views.]
[5][{rarely interacts}][You are seldom effective working in a group. You rarely interact or make contributions while in a group. As a result, the other group members do not view you as a valuable team member. You would be more effective as a team
player if you assumed a more active role in the group's operations.]
[5][{overly formal}][You are awkward working in a group. You have an overly formal manner which creates a distance between yourself and others. Your inputs would be received more readily, and others would feel more free to exchange ideas with you, if
you were more personable.]
[5][{not taken seriously}][You are not effective working in a group. Because of your continual joking, others find it difficult to take you seriously. You would be more effective if you were more careful to present yourself as a conscientious
and reliable team member.]
\
[Teamwork][resolves team conflicts]
[1][{anticipates conflicts}][You are very diplomatic and handle conflicts well. You often anticipate group and interdepartmental problems that are about to arise and take the necessary steps to avert them.]
[1][{active facilitator}][You are an active facilitator in team meetings. You elicit ideas from less vocal team members. You make sure divergent views get heard and are effective in resolving conflicts.]
[3][{generally effective}][You are generally effective in resolving team conflicts. You usually make sure all sides are heard and strive to remain objective.]
[3][{not objective}][You do not always remain objective when team conflicts occurs. You have occasionally taken sides or attempted to place blame. You would be more effective in resolving conflicts if you played a more neutral role.]
[5][{avoids conflicts}][You usually do not get involved when conflicts occur. As a result you are ineffectual in helping to resolve conflicts and are perceived as a disinterested team member by others. You need to take a more active role in
reconciling group conflict.]
\
[Teamwork][works with other departments]
[1][{outstanding}][Your dealings and communications with other groups have been outstanding. You work hard to foster good relations across departments. You maintain friendly contacts and keep up with issues of common concern.]
[3][{works with others}][You work well with other departments. You try to maintain friendly contacts and keep up with issues of common concern.]
[3][{sometimes miss}opportunities][You work well with other departments. However, you occasionally miss opportunities to share resources and coordinate plans and efforts.]
[5][{overly critical of others}][You are perceived as overly critical of departments and individuals outside your group. By repeating or amplifying negative views of people outside the group, you contribute to an "us vs. them" attitude. You
could produce a more team-oriented environment by offering constructive ideas and making an effort to work more collaboratively with other departments.]
[5][{ignores other groups}][You are often so keenly focused on your own department's work that you ignore other departments and miss opportunities to join forces with them on common issues. You would improve productivity by leveraging the efforts of
other departments through more regular and deliberate cross-departmental communication.]
\
[Teamwork][assumes responsibility for solving team problems]
[1][ readily{assumes responsibility}][You readily assume responsibility for solving the team's problems. You are available to help other members when they experience obstacles and quick to acknowledge the contribution of other members.]
[3][{supports team}][You are generally committed to the concept of team problem solving. You understand the interdependence between your own actions and the overall team effort and usually put the good of the team above your own.]
[3][{lacks concern}for team issues][You sometimes lack concern for team problems especially if you are satisfied with your own personal progress. As a result, other team members are not always able to rely on you. You would build increased trust
within the team as well as demonstrate your leadership skills by taking a more active role in solving team problems.]
[5][{not patient}with team issues][You take little responsibility for resolving team problems internally. You are too quick to escalate group issues to your manager or department. As a result, other team members view you as impatient and not
loyal to the team. Other team members would trust you and feel more connected to your efforts if you were more patient in resolving team problems internally.]
[5][{not responsible}team member][Team members believe you do not take responsibility for your own actions in relation to the team. Because of your attitude, there is little exchange of information between you and the rest of the team. By focusing on
becoming a responsible and accountable team member, you could regain the confidence of your team members.]
\
[Teamwork][contributes to professional development of team members]
[1][{supportive}of team members][You are supportive of other team members. You take the time to help and willingly share your knowledge and expertise with them. They look to you as an important resource. You have been instrumental in furthering the
professional development of your team members.]
[3][{helps team}members][You are often helpful in the professional development of fellow team members by sharing your knowledge and expertise with them.]
[3][{sometimes shares}expertise][While you sometimes share your expertise or knowledge with fellow team members, you could be more consistent in contributing to the professional development of other team members.]
[5][{seldom shares} expertise][You seldom share your expertise or knowledge with fellow team members.]
\
[Teamwork][establishes and maintains cooperative working relationships]
[1][{well respected}][You establish and maintain cooperative working relationship with your peers and coworkers. You have an excellent reputation as a team player who is willing to share resources and information. You are well respected and
liked by all who work with you.]
[3][{good relationships}][You have demonstrated your willingness to work as part of the team and usually share ideas and information with others. You generally establish and maintain cooperative working relationships.]
[3][{occasionally adversarial}][While you generally share ideas and information with others, you have occasionally been perceived as being in an adversarial position when relating with coworkers. You would be more effective if you made a
greater effort to create more cooperative working relationships with your peers.]
[5][{adversarial}][You are frequently perceived as being in an adversarial position when relating with coworkers. You would be more effective if you made a greater effort to create more cooperative working relationships with your peers.
\
[Teamwork][supports team members]
[1][{always supports}team members][You are always supportive of other team members. Whenever you are available and capable of assisting them, you willingly help out.]
[3][{usually supports}team members][You have shown willingness to support other team members. You usually assists them when you have time and the necessary knowledge to help out.]
[3][{sometimes supports}team members][While you sometimes assist team members when you have time and the necessary knowledge to help out, you have occasionally been perceived as being unsupportive. You would be more effective if you made a greater
effort to be more supportive of your team members.]
[5][{seldom supports}team members][You are frequently perceived as being unsupportive. Even when you have available time and the knowledge needed to assist a coworker, you usually limit yourself to actions which benefit yourself. You would be more
effective if you made a greater effort to be more supportive of your team members.]
\
[Work Environment][helps maintain an enjoyable, challenging, and productive work environment]
[1][{makes positive}work environment][You are instrumental in maintaining an enjoyable, challenging, and productive work environment. You are viewed as a key contributor to the high morale and success of your team.]
[3][{helps maintain}work environment][You help maintain an enjoyable, challenging, and productive work environment. You are a solid team player.]
[3][{occasionally negative}][While you usually help maintain an enjoyable, challenging, and productive work environment, you have occasionally shown a disregard for the morale and productivity of your team.]
[5][{negative influence}][You are sometimes a negative influence. On occasion you have shown a disregard for the morale and productivity of your team. You must begin to contribute to making the work environment enjoyable, challenging, and
productive.]
\
[Work Environment][keeps the workplace safe, clean, uncluttered, and free of hazards]
[1][{conscientious}in workplace][You pay close attention to your work environment and are very conscientious about keeping it safe, clean, uncluttered, and free of hazards.]
[3][{generally careful}][You generally pay attention to your work environment and keep it clean and uncluttered. You are sensitive to workplace safety issues, taking care to correct any potential hazardous situations when you notice them.]
[5][{pays little attention}][You pay little attention to your work environment. It is often in disarray. You sometimes ignore potentially hazardous situations, assuming others will take responsibility for a safe workplace. You must immediately begin
to take responsibility for keeping the workplace safe, clean, uncluttered, and free of hazards.]
\
[Work Environment][courteous to others and promotes mutual respect]
[1][{promotes mutual respect}][You are thoughtful and courteous towards others. You are sensitive to other viewpoints and help promote an open atmosphere of mutual respect. You are an important contributor to the morale and success of your team.]
[3][{considerate}of others][You are generally courteous to others and open to their ideas. As a result, you have helped promote an atmosphere of mutual respect in your work environment.]
[3][{occasionally inconsiderate}][While you usually help promote an atmosphere of mutual respect in your work environment, you have occasionally been inconsiderate of others.]
[5][{inconsiderate}of others][You are often inconsiderate of others. You need to work on creating an atmosphere of mutual respect and tolerance within your group. You would be viewed as a more positive contributor if you were more courteous and
respectful of others.]
\
[Work Environment][supports safety programs as appropriate]
[1][{supports safety}programs][You are thoroughly versed in the company's safety programs and are very committed to supporting them. You are an excellent role model for others in this respect.]
[3][{generally supports}safety programs][You have a good understanding of the company safety programs and are usually conscientious about supporting them.]
[5][{places others}at risk][You have on occasion placed coworkers at risk by your disregard of safety programs. You must immediately become thoroughly familiar with all aspects of the programs and must begin applying them when appropriate.]
