Transcription: As we work in a more global and hectic workplace, effective communication both to customers and work colleagues becomes ever more important. Email is a tool which is available on the internet to send electronic mail. This enables you to deliver a message irrespective of distance and time barriers almost instantly. You're also able to attach any document which is available on your computer, be it year-end accounts or a presentation, and also send it anywhere in the world. Most companies will have an email address as well as a telephone number in the next year.