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------------------------------------------------------------ README for Internet Explorer 4.0 November l997 ------------------------------------------------------------ (c) Copyright Microsoft Corporation, 1997 This document provides complementary or late-breaking information to supplement the Microsoft Internet Explorer documentation. You can also look at the Microsoft(R) Web site for the latest information. If you're looking for information about a specific program or component, try searching for it in the Microsoft Knowledge Base at http://www.microsoft.com/kb/default.asp. CONTENTS ======== SYSTEM REQUIREMENTS SETUP Installing Internet Explorer 4.0 Running Internet Explorer 4.0 on Windows NT Running Internet Explorer 4.0 on a Dual-Boot Operating System Uninstalling Internet Explorer 4.0 Cannot Use Registry or ERD Files Created Before Installing Internet Explorer 4.0 Adding or Removing the Windows Desktop Update Installing Internet Explorer in a Language Different from the Operating System Language CONFIGURING SUBSCRIPTIONS IN AMERICA ONLINE NOTE TO FRENCH USERS OF INTERNET EXPLORER 4.0 KNOWN ISSUES PICS Support in Internet Explorer 4.0 Some Programs Do Not Detect Browser Version Correctly Temporary Internet Files Are Replicated to the Home Directory of Roaming Users Using NetMeeting When Internet Explorer 4.0 Is in Offline Mode Access Aptiva Issues with Internet Explorer 4.0 APPLICATION COMPATIBILITY Adobe Acrobat: Using Internet Explorer 4.0 with Adobe Acrobat Reader 3.0 CleanSweep: Critical System Files Replaced DEC ClientWorks: Remove Xdmisrv.exe Before Installing Internet Explorer 4.0 Microsoft Money: Requires Updated 128-bit Extensions Norton Utilities and Norton Navigator Procomm Plus 95 Web Browser: Browser Properties Control Doesn't Work Stacker: Size of Host Drive Must Be Increased Telcom Fax: Unable to Send Network Faxes SYSTEM REQUIREMENTS =================== To run Internet Explorer 4.0, your system must meet the following minimum requirements: - A 486 with a 66 Mhz processor (Pentium processor recommended) - For Microsoft Windows 95: 8 MB of RAM minimum, 16 MB with Active Desktop á For Microsoft Windows NT: 16 MB of RAM minimum, 24 MB with Active Desktop - For Microsoft Windows NT: You must be running Service Pack 3 (or higher) - 40 to 70 MB of hard-disk space (depending on installation type) - Mouse - Modem - CD-ROM SETUP ===== - Before you install Internet Explorer 4.0, you should make sure that no scheduled tasks are running, because they might interfere with the Setup process. - CAUTION: Do not install any previous version of Internet Explorer over Internet Explorer 4.0. If you need to install an earlier version of Internet Explorer, you must uninstall Internet Explorer 4.0 first. - If you have been using Platform Preview 2 release of Internet Explorer 4.0, you should uninstall that version before installing the final version. During the uninstall process, you will be prompted to save your Outlook Express preferences; they will be used to set up Outlook Express when you install Internet Explorer 4.0. - It is recommended that you download Internet Explorer 4.0 to a directory that does not contain any other files and that will not be used for any other purpose. If for some reason you want to uninstall the Setup files, the download directory will be removed. For information about removing the Setup files, see "Installing Internet Explorer 4.0." Installing Internet Explorer 4.0 -------------------------------- Whether you choose to install over the network or to download the installation files to your hard disk, the Setup files are copied to your hard disk. This is so you can reinstall more quickly if you need to. If you want to reclaim the disk space, you can remove the Setup directory by double-clicking the Add/Remove Programs icon in Control Panel and then clicking Internet Explorer 4.0 Setup Files. You cannot install Internet Explorer 4.0 to or run it from a network drive. However, you can download it to a network drive. To do this, you must map the network drive to a drive letter on your computer. You cannot download Internet Explorer 4.0 to a UNC path. If Internet Explorer 4.0 appears to stop responding at the end of Setup, you need to restart your computer manually. Running Internet Explorer 4.0 on Windows NT ------------------------------------------- NOTE: You must have administrative privileges to install and uninstall this program on Windows NT. This includes having administrative privileges the first time you start your computer after installing or uninstalling. You must restart your computer after installing Internet Explorer 4.0. This is also true for some add-on components. If you're running Internet Explorer 4.0 on Windows NT, you must set user permissions to Full Control for the Temporary Internet Files folder (cache). The user must have write permission in order for files to be stored in the Temporary Internet Files folder. If you must reinstall Windows NT 4.0 Service Pack 3 (SP3) after you install Internet Explorer 4.0, you must specify when prompted that you do not want it to overwrite any files that are newer. After SP3 is reinstalled, carry out the following steps to update the registry: 1. Click the Start button, and then click Run. 2. Type the following: regsvr32 rsabase.dl 3. Click OK. Running Internet Explorer 4.0 on a Dual-Boot Operating System ------------------------------------------------------------- If your computer is set up to dual boot between two operating systems, you must install multiple instances of Internet Explorer 4.0 in a separate directory for each operating system. For example, if you are running Windows 95 and Windows NT, you might want to install Internet Explorer 4.0 in C:\IE95 for Windows 95 and in C:\IENT for Windows NT. Do not try to use the same installation of Internet Explorer with two operating systems. If you later uninstall Internet Explorer 4.0, one of your operating systems may be left unbootable if you don't follow these steps. Note also that if you dual boot between two operating systems that are configured to share a Program Files folder, and you uninstall an add-on component from one of your Internet Explorer 4.0 installations, it will be removed from both of them. This is because the add-on files are stored in the Program Files folder. Uninstalling Internet Explorer 4.0 ---------------------------------- You can uninstall Internet Explorer 4.0 by carrying out the following steps: 1. In Control Panel, double-click the Add/Remove Programs icon. 2. Click Microsoft Internet Explorer 4.0, and then click Add/Remove. 3. Follow the instructions on your screen. Cannot Use Registry or ERD Files Created Before Installing Internet Explorer 4.0 ----------------------------------------------- If you install Internet Explorer 4.0 and then restore a Windows 95 registry that was created before you installed Internet Explorer 4.0, or use a Windows NT Emergency Repair Disk (ERD) that was created before you installed Internet Explorer 4.0, you may be unable to start Windows 95 or Windows NT 4.0. To resolve this problem, use the Ieremove.exe tool to remove Internet Explorer 4.0. For information about how to do so, open the Microsoft Knowledge Base at http://www.microsoft.com/kb/default.asp, and then see the following articles: For Windows 95, see Article Q166313, "Removing Internet Explorer 4.0 for Windows 95 Using Ieremove.exe" For Windows NT, see Article Q166314, "Removing Internet Explorer for Windows NT 4.0 Using Ieremove.exe" Adding or Removing the Windows Desktop Update --------------------------------------------- To add or remove the Windows Desktop Update, carry out the following steps: 1. In Control Panel, double-click the Add/Remove Programs icon. 2. Click Microsoft Internet Explorer 4.0, and then click Add/Remove. 3. To remove it, click "Remove the Windows Desktop Update component but keep the Internet Explorer 4.0 Web browser." To add it, click "Add the Windows Desktop Update component from Web site," and then follow the instructions on the screen. NOTE: For this release, clicking "Add the Windows Desktop Update component from Web Site" opens the Internet Explorer 4.0 components download page so you can download and install the Windows Desktop Update. If you have previously downloaded or installed the Windows Desktop Update, you can enable it without connecting to the Internet by running IE4setup.exe from your local Internet Explorer 4.0 Setup folder. When prompted, click Yes to enable the Windows Desktop Update, and then choose to upgrade only newer items. Installing Internet Explorer in a Language Different from the Operating System Language ---------------------------------------------------- If you install a version of Internet Explorer in a language different from the language of the operating system you are running, the Windows Desktop Update will not be installed. CONFIGURING SUBSCRIPTIONS IN AMERICA ONLINE =========================================== If you want, you can manually update your subscriptions through America Online by carrying out the following steps: 1. Right-click the Internet Explorer icon, and then click Properties. 2. Click the Connection tab. 3. Select the "Connect to the Internet using a local area network" check box. 4. In the Proxy Server area, make sure that the "Access the Internet using a proxy server" check box is not selected. 5. Connect to America Online, and then log on. 6. Open Internet Explorer. 7. Click the Favorites menu, and then click Update All Subscriptions. NOTE TO FRENCH USERS OF INTERNET EXPLORER 4.0 ============================================= In order to comply with French laws on the use of encryption material, the following features have been disabled for users in France: - S/MIME support in Outlook Express - The Microsoft Wallet secure storage feature - PCT 1.0 support However, SSL 2.0 and SSL 3.0 support are authorized, and are still enabled. KNOWN ISSUES ============ PICS Support in Internet Explorer 4.0 ------------------------------------- The Internet Explorer Content Advisor uses PICS (Platform for Internet Content Selection) ratings. Please be aware of the following items: - The PICS rating is not used for documents using the file:// protocol. - If you have ratings enabled, they will apply to items that you have added to your Active Desktop. A "Navigation Canceled" message will be displayed instead of Web content for Active Desktop items that are blocked due to content ratings. Some Programs Do Not Detect Browser Version Correctly ----------------------------------------------------- Some third-party Internet-based programs use nonstandard methods of detecting the current browser version. If you experience this in a program you are running, please contact the program vendor for an update. Temporary Internet Files are Replicated to the Home Directory of Roaming Users ---------------------------------------- The Temporary Internet Files folder is replicated to the home directory of users with roaming profiles. If you are running Internet Explorer 4.0 on a Windows NT system, this may cause disk-space problems on servers with numerous roaming users or with several users who have with large caches. To set cache size, click the View menu, click Internet Options, and then click the Settings button. Using NetMeeting When Internet Explorer 4.0 Is in Offline Mode -------------------------------------------------------------- If you start NetMeeting with Internet Explorer 4.0 in Offline mode, NetMeeting will not start properly, although no error message appears. To work around this problem, dial up using RAS for Windows NT computers or Dial-Up Networking for Windows 95 computers. Or, in Internet Explorer, click the File menu, and then click Work Offline to clear the check mark. Access Aptiva Issues with Internet Explorer 4.0 ----------------------------------------------- The Access Aptiva component of the IBM Aptiva PC does not render properly with Internet Explorer 4.0. To get an updated version of the Access Aptiva program, you can either go to the IBM home page at http://www.us.pc.ibm.com/aptiva, or click IBM Update Connector on the Start menu, which automatically downloads the updated components. APPLICATION COMPATIBILITY ========================= Adobe Acrobat: Using Internet Explorer 4.0 with Adobe Acrobat Reader 3.0 ----------------------------------------------- Using the Adobe Acrobat .pdf viewer in Internet Explorer 4.0 may not work. You can download the latest version from http://www.adobe.com. Also, if Content Advisor is turned on in Internet Explorer 4.0, you cannot view .pdf files in the browser. CleanSweep: Critical System Files Replaced ------------------------------------------ If you are already running Internet Explorer 4.0, installing CleanSweep 3.0 is not recommended. CleanSweep replaces vital system files and will cause both Internet Explorer and the Active Desktop not to work properly. If you must install CleanSweep, please visit this site for instructions: http://www.microsoft.com/iesupport/ie40/content/ie4txt/appcompat.htm#cleansweep DEC ClientWorks: Remove Xdmisrv.exe Before Installing Internet Explorer 4.0 ----------------------------------------------------- If you are running DEC Client Works on a computer with Windows 95 and with no networking services installed, you should remove the file Xdmisrv.exe from your startup group before installing Internet Explorer 4.0. Otherwise, you may see the following error message when your computer restarts after installation: "RPCSS caused an invalid page fault in module OLE32 at 015F:7FFBAD35." This error does not occur if any networking services are installed, including Dial-Up Networking. This issue has been fixed in DCOM95 1.1, which you can download from http://www.microsoft.com/com/. Microsoft Money: Requires Updated 128-bit Extensions ---------------------------------------------------- If you install Microsoft Money 97 on a computer running Internet Explorer 4.0, please go to the following Web site: http://www.microsoft.com/ie/ie40/download/128bit.htm in order to get the updated 128-bit extensions required for online banking with Microsoft Money (U.S. and Canadian users only). Until these extensions are installed, you will not be able to do online banking. Norton Utilities and Norton Navigator ------------------------------------- - Norton Utilities version 2.0 is not compatible with the Internet Explorer 4.0 Recycle Bin because of new features that have been added to Internet Explorer. - If you are running Norton Navigator, note that the Control Panel shortcuts on the Start menu do not work. - If you reposition the taskbar to the left or right side of your desktop, the Norton Navigator quick launch area disappears. - If you are running Norton Navigator, you need to disable the Norton Taskbar feature in order to use the functionality of the new Internet Explorer 4.0 taskbar. For more information about Norton Utilities, see their Web site at http://www.symantec.com/nu/. Procomm Plus 95: Browser Properties Control Doesn't Work -------------------------------------------------------- In the Procomm Plus 95 Web browser, the Browser Properties control on the Setup menu does not work. However, you can set browser properties by double-clicking the Internet icon in the Windows Control Panel. Property settings for the Internet Explorer 4.0 browser will also apply to the Procomm browser. Stacker: Size of Host Drive Must Be Increased --------------------------------------------- If you run Stacker 4.1 on a computer with Internet Explorer 4.0, you must increase the size of the host drive. If you do not increase the size of the host drive, you will not be able to restart your computer successfully. For more information, please visit the Stacker support site at http://www.stac.com/stacker/support.html Telcom Fax: Unable to Send Network Faxes ---------------------------------------- This product currently does not work with Internet Explorer 4.0. For information about Telcom Fax 4.0, which is compatible with Internet Explorer 4.0, contact the manufacturer or visit their eb site at http://www.ltc.com.