Question=Have you or your company bought a PC in the past TWO years for your work use?
Title=Your PC at work
AlwaysAsk=1
Choices=No,Yes
[homePC]
Question=In the past TWO years have you bought a PC for use in your home? (Answer No if your home PC is also your work PC).
Title=Your PC at home
AlwaysAsk=1
Choices=No,Yes
[Notebook]
Question=Have you/your company bought a new notebook for your use in the past TWO years?
Title=notebooks
AlwaysAsk=1
Choice=No,Yes
[PageTitles]
Welcome...=
Your work PC Supplier=IF(workPC=2)
Delivery of your work PC=IF(workPC=2)
Reliability of your work PC=IF(workPC=2)
After sales support of your work PC=IF(workPC=2)
Your monitor at work=IF(workPC=2)
Your home PC=IF(homePC=2)
Delivery of your home PC=IF(homePC=2)
Reliability of your home PC=IF(homePC=2)
After sales support of your home PC=IF(homePC=2)
Your monitor at home=IF(homePC=2)
Your notebook computer=IF(notebook=2)
Delivery of your notebook computer=IF(notebook=2)
Reliability of your notebook computer=IF(notebook=2)
After sales support of your notebook=IF(notebook=2)
PDAs=
Printers=
The best of the Web=
About You=
You and your company=
And Finally...=
[Welcome...]
..to the PC Pro Awards Survey 2001.=LABEL
This is your chance to help us find the best suppliers of computer goods and services.=LABEL
As well as covering PCs, notebooks and peripherals we're also interested for the first time in online retailers.=LABEL
To save you time, some questions will be disabled if your previous answers mean they don't apply to you.=LABEL
When you get to the final page you will be shown how to email your responses to us.=LABEL
If you wish to complete the Survey at another time, run the program again to continue or to amend your previous answers.=LABEL
You must complete all appropriate sections of the survey to be eligible to win one of the prizes.=LABEL
Thank you for helping us choose the winners of the PC Pro Awards 2001.=LABEL
\nJames Morris, Editor=LABEL
PS This program creates a small file called awards01.dat in your Windows directory.=label
You can delete it when you have sent in your responses. Nothing else has been installed on your system.=label
[Your work PC Supplier]
The following questions relate to the work PC which was bought within the last two years.=LABEL
Who was the manufacturer of this PC?=RADIO,PCsuppliers,WKPCS
Please specify=EDIT,IF(WKPCS=35)
How long ago did you buy this PC?=scale,howlong
[Delivery of your work PC]
How satisfied were you with the quality of the ordering and delivery process?=COMBO,satisfied
Did you experience any of the following difficulties before your work PC was delivered?=CHECK,BuyProblem
What was the condition of your work PC when it was delivered?=RADIO,deliverystate,WKPCOK
Which components were faulty or missing (tick all relevant)?=CHECK,BuyCondition,IF(WKPCOK=2)
How satisfied were you with the literature and manuals delivered with your PC?=COMBO,satisfied
[Reliability of your work PC]
Which components have failed on your work PC since purchase?=CHECK,BuyFail
Other=EDIT
key=RULE
Overall, how would you rate the reliability of your work PC?\n=combo,reliable,wkpcrelx
key=RULE
How did you purchase/order this PC?=combo,wherebought
How will you buy your next work PC?=combo,wherebought
key=rule
To help validate the responses we get we will be randomly contacting readers to verify some information.=label
Your details and comments will not be passed on to this PC's manufacturer.=label
To help us with this please supply the serial or tag number of your work PC:=edit
[After sales support of your work PC]
Have you used the after-sales technical support of your work PC supplier?=RADIO,NoYes,WKPCTS
How satisfied were you with the quality of the after-sales technical support provided?=COMBO,satisfied,IF(WKPCTS=2)
What difficulties have you experienced with after-sales support once your work PC had been delivered?=CHECK,AfterSalesProbs,IF(WKPCTS=2)
key=RULE
And now the crucial question...=LABEL
Would you purchase a PC for your work made by the same company again?=RADIO,NoYes
[Your home PC]
The following questions relate to the home PC which you bought within the last two years.=LABEL
Who was the manufacturer of this PC?=RADIO,PCsuppliers,HMPCS
Please specify=EDIT,IF(HMPCS=35)
How long ago did you buy this PC?=scale,howlong
[Delivery of your home PC]
How satisfied were you with the quality of the ordering and delivery process?=COMBO,satisfied
Did you experience any of the following difficulties before your home PC was delivered?=CHECK,BuyProblem
What was the condition of your home PC when it was delivered?=RADIO,deliverystate,HMPCOK
Which components were faulty or missing (tick all relevant)?=CHECK,BuyCondition,IF(HMPCOK=2)
How satisfied were you with the literature and manuals delivered with your PC?=COMBO,satisfied
[Reliability of your home PC]
Which components have failed on your home PC since purchase?=CHECK,BuyFail
Other=EDIT
key=RULE
Overall, how would you rate the reliability of your home PC?\n=combo,reliable,hmpcrelx
key=RULE
How did you purchase/order this PC?=combo,wherebought
How will you buy your next home PC?=combo,wherebought
key=rule
To help validate the responses we get we will be randomly contacting readers to verify some information.=label
Your details and comments will not be passed on to this PC's manufacturer.=label
To help us with this please supply the serial or tag number of your home PC:=edit
[After sales support of your home PC]
Have you used the after-sales technical support of your home PC supplier?=RADIO,NoYes,HMPCTS
How satisfied were you with the quality of the after-sales technical support provided?=COMBO,satisfied,IF(HMPCTS=2)
What difficulties have you experienced with after-sales support once your home PC had been delivered?=CHECK,AfterSalesProbs,IF(HMPCTS=2)
key=RULE
And now the crucial question...=LABEL
Would you purchase a home PC made by the same company again?=RADIO,NoYes
[Your notebook computer]
The following questions relate to the notebook computer which you bought within the last two years.=LABEL
Who was the manufacturer of this notebook?=RADIO,NBsuppliers,NBPCS
Please specify=EDIT,IF(NBPCS=33)
How long ago did you buy this notebook?=scale,howlong
key=RULE
How did you purchase/order this notebook?=combo,wherebought
How will you buy your next notebook?=combo,wherebought
[Delivery of your notebook computer]
How satisfied were you with the quality of the ordering and delivery process?=COMBO,satisfied
Did you experience any of the following difficulties before the notebook was delivered?=CHECK,BuyProblem
What was the condition of your notebook when it was delivered?=RADIO,deliverystate,NBOK
Which components were faulty or missing (tick all relevant)?=CHECK,NBDel,IF(NBOK=2)
How satisfied were you with the documentation supplied with your notebook?=COMBO,satisfied
[Reliability of your notebook computer]
Which components have failed on your notebook since purchase?=CHECK,NBFail
Other=EDIT
key=RULE
Overall, how would you rate the reliability of your notebook?\n=combo,reliable,nbpcrelx
key=rule
To help validate the responses we get we will be randomly contacting readers to verify the information they supply.=label
Your details and comments will not be passed on to this notebook's manufacturer.=label
To help us with this please supply the serial or tag number of your notebook if you can:=edit
[After sales support of your notebook]
Have you used the after-sales technical support of your notebook supplier?=RADIO,NoYes,NBPCTS
How satisfied were you with the quality of the after-sales technical support provided?=COMBO,satisfied,IF(NBPCTS=2)
What difficulties have you experienced with after-sales support once your notebook had been delivered?=CHECK,AfterSalesProbs,IF(NBPCTS=2)
key=RULE
And now the crucial question...=LABEL
Would you purchase a notebook computer made by the same company again?=RADIO,NoYes
[Your monitor at work]
Who is the manufacturer of your work PC's monitor?=combo,monitormakers,monmake
If Other, please specify:=edit
What type of monitor is this?=radio,monitortype
What size is it?=scale,monitorsize
How long have you had this monitor?=combo,years
How did you purchase/order this monitor?=radio,whereboughtmonitor
How satisfied are you with the image quality of this monitor?=combo,satisfied
Has the image quality degraded over the time you've used it?=radio,noyes,wkmonitordeg
If so by how much?=scale,monitordegradation,IF(wkmonitordeg=2)
Have you contacted the monitor manufacturer to have it repaired or replaced?=radio,noyes,wkmonitorsupport
How satisfied were you with the service you received?=combo,satisfied,IF(wkmonitorsupport=2)
Would you choose this monitor manufacturer again?=radio,noyes
Have you ever had a monitor stop working completely at work?=radio,noyes,wkmonitorfail
Who was the manufacturer of this monitor?=combo,monitormakers,IF(wkmonitorfail=2)
How old was the monitor when it failed?=scale,years,IF(wkmonitorfail=2)
[Your monitor at home]
Who is the manufacturer of your home PC's monitor?=combo,monitormakers
If Other, please specify:=edit
What type of monitor is this?=radio,monitortype
What size is it?=scale,monitorsize
How long have you had this monitor?=combo,years
How did you purchase/order this monitor?=radio,whereboughtmonitor
How satisfied are you with the image quality of this monitor?=combo,satisfied
Has the image quality degraded over the time you've used it?=radio,noyes,hmmonitordeg
If so by how much?=scale,monitordegradation,IF(hmmonitordeg=2)
Have you contacted the monitor manufacturer to have it repaired or replaced?=radio,noyes,hmmonitorsupport
How satisfied were you with the service you received?=combo,satisfied,IF(hmmonitorsupport=2)
Would you choose this monitor manufacturer again?=radio,noyes
Have you ever had a monitor stop working completely at home?=radio,noyes,hmmonitorfail
Who was the manufacturer of this monitor?=combo,monitormakers,IF(hmmonitorfail=2)
How old was the monitor when it failed?=scale,years,IF(hmmonitorfail=2)
[Printers]
Have you bought a new printer in the past THREE years?=RADIO,NoYes,xboughtprinter
What type of printer was this?=radio,printertype,IF(xboughtprinter=2),xprintert
Who was the manufacturer of this printer?=combo,printermakers,IF(xboughtprinter=2),zpmaker
If Other please specify:=edit
How long have you had this printer?=combo,howlongp,IF(xboughtprinter=2)
How did you purchase/order this printer?=radio,whereboughtmonitor,IF(xboughtprinter=2)
key=rule
How satisfied are you with the quality of the printer drivers and utilities supplied with the printer?=COMBO,satisfied,IF(xboughtprinter=2)
How reliable would you say your printer was?=combo,reliable,IF(xboughtprinter=2)
Would you buy another printer made by the same manufacturer?=radio,noyes,IF(xboughtprinter=2)
Have you contacted the manufacturer to have your printer repaired or replaced?=radio,noyes,IF(xboughtprinter=2),xpservice
How satisfied were you with the service you received?=combo,satisfied,IF(xpservice=2)
Have you used the manufacturer's technical support resources for troubleshooting (including to get new drivers)?=radio,noyes,IF(xboughtprinter=2),xpbetter
Which resources have you used?=check,printerresources,if(xpbetter=2)
How satisfied were you with the information you were given?=combo,satisfied,if(xpbetter=2)
key=rule
Which of the following have needed replacing since you bought it?=check,printerparts,IF(xboughtprinter=2)
How often do you need to run the nozzle/printer head cleaning utility?=combo,printerinkclean,IF(xprintert=2)
[PDAs]
Do you own/use a PDA?=radio,noyes,pdauser
What type of PDA is this?=radio,PDAtype,IF(pdauser=2)
Who is the manufacturer of this PDA?\n(If you own more than one choose the one you use most)=combo,PDAmaker,IF(pdauser=2)
What model do you have?=edit,IF(pdauser=2)
How often do you use your PDA?=scale,PDAuse,IF(pdauser=2)
How would you rate your PDA's battery life?=scale,PDAbattery,,IF(pdauser=2)
In an average month how often does your PDA lock up and need resetting=scale,PDAlockup,IF(pdauser=2)
Have you used technical support for your PDA?=radio,noyes,pdausedsup,IF(pdauser=2)
How satisfied were you with the technical support you received?=combo,satisfied,IF(pdausedsup=2)
How satisfied are you with the features and performance of your PDA?=combo,satisfied,IF(pdauser=2)
Would you buy another PDA?=radio,noyes,pdabuyagain,IF(pdauser=2)
Would you buy another PDA from the same manufacturer?=radio,noyes,IF(pdabuyagain=2)
[The best of the Web]
In this section we're interested in finding the best web sites worthy of a PC Pro Award.=label
Have you bought goods or services online in the past year?=radio,noyes,webshop
Enter the URLs of up to three online suppliers who you think have been exceptional in their service:\n1.\n=edit,if(webshop=2)
2.=edit,if(webshop=2)
3.=edit,if(webshop=2)
key=rule
You can also nominate one commercial web site of any kind for an Excellence Award=label
Please enter its URL: http://=edit
[About You]
First Name:=EDIT
Surname:=EDIT
Address:=MEDIT
PostCode:=EDIT
Daytime phone number:=EDIT
Can we email you details of new features in PC Pro and its web site (we won't pass your email address on to others)?=SCALE,YesNo,OKEMAIL
Your Email address:=EDIT,IF(OKEMAIL=1)
key=RULE
Are you a PC Pro subscriber?=RADIO,NoYes
Your age group:=COMBO,AgeGroup,#701
Annual salary:=COMBO,Salary,#801
Sex:=RADIO,Sex
[You and your company]
Your JobTitle:=COMBO,JobTitle,#201
Your responsibility for purchasing computer products in your company and/or on behalf of clients:=CHECK,Responsibility,#401
Your company's annual budget for computer products:=COMBO,Budget,#501
Primary Business:=COMBO,Business,#DennisBusiness
Number of employees:=COMBO,Employees,#301
key=RULE
Do you wish to receive details of special offers from companies other than Dennis Publishing?=scale,yesno
[And Finally...]
When you have completed all sections of the Survey you can choose how to send us your responses.=LABEL
key=RULE
EMAIL=LABEL
If you have an email account, click on the Email button then open up your email software and create a new message.=LABEL
Address the email to: awards2001@survey.pcpro.co.uk=LABEL
Click in the message text area and select Paste from the Edit menu. An abbreviated version of your responses will be pasted in.=LABEL
To save time and money, your responses are turned into numbers so please don't edit the data before sending it to us.=LABEL
DO NOT USE THIS EMAIL ADDRESS FOR ANY OTHER PC PRO ENQUIRIES=LABEL
key=RULE
POST OR FAX=LABEL
Click on the Print button to print them out and post or fax them to us. Address details will be on the printout.=LABEL
If you have a fax modem, click on the Print button and fax your results to 020 7907 6282=LABEL
[Lists]
nu=k,m
nullchk=abc,abcd
AfterSalesProbs=Accuracy/clarity of information,Difficulty getting through to a support person,_
AfterSalesProbs_=Repairs taking longer than promised/contracted for,Unreasonable charges,Unreturned calls,Other
