PC Pro 2002 April/pcpro0402.iso/April/Uninstaller/README.TXT

Text File | 2002-01-17 | 21.2 KB | 717 lines

Release Notes for McAfee UnInstaller 6.0
Copyright (c) June 2000 Networks Associates
Technology, Inc. All Rights Reserved.

Thank you for using McAfee UnInstaller. Readme
file contains important information
regarding this release. Network Associates
strongly recommends that you read the entire
document.

Network Associates welcomes your comments and
suggestions. Please use the information
provided in this file to contact Customer
Care, technical support, or the documentation
team for this product.

WHAT'S IN THIS FILE

- NF1  New Features
- DC1  Documentation
- SR1  System Requirements  ++
- IN1  Installation
- KN1  Known Issues
- FQ1  Frequently Asked Questions
- AD1  Additional Information  ++
- DV1  New Viruses Detected and Removed  ++
- NA1  Contacting Network Associates
- YC1  Statement of Year 2000 Compliance
- CT1  Copyright and Trademark Attributions

NOTE:  A unique identifying code precedes
       each heading in this file. To jump to
       a particular heading within the file,
       copy the three-character code--NA1,
       for example--from the list above into
       your text editor's Find dialog box, or
       equivalent, then search for the
       identifying code to move directly to
       that heading.

        **** IMPORTANT NOTES ****



        *******

__________________
NF1 - NEW FEATURES

* The McAfee UnInstaller has a new central interface
  for you to easily access the individual components
  of the product. The main window also provide status
  information such as: available and used space
  on your hard drive; scheduled cleanup; and the last
  time you ran QuickClean on your computer.


* Through the main screen, it now also provides a
  single update button to automatically update all of
  the installed components of McAfee UnInstaller.
  The Update feature uses McAfee Software Update Finder
  to search for any available updates.

__________________
DC1 - DOCUMENTATION

Network Associates provides each of its
products with an extensive set of documentation,
consisting usually of one or more product guides
saved in Adobe Acrobat Portable Document Format
(.PDF), and an online help system, whose form
can vary, depending on the platform on which the
product runs.

Acrobat .PDF files are flexible online documents
that contain hyperlinks, outlines and other aids
for easy navigation and information retrieval.
You can also install an Acrobat plug-in file
that allows you to read .PDF documents from
within your web browser while online. Copies
of the product documentation come with the
product CD-ROM.

A copy of the free Acrobat Reader also comes
with the product CD-ROM or is available from
the Adobe website at:

http://www.adobe.com/prodindex/acrobat/readstep.html



Most Network Associates products can include a
documentation set drawn from these components:

NOTE: Not all products will include all listed
      documents. Consult the User's Guide or
      Administrator's Guide that comes with
      your product for a complete list.

 * A printed Getting Started Guide, which
   introduces the product, provides
   installation instructions, outlines product
   features, and provides a brief overview. In
   many cases, an electronic version of this
   guide will also be available on the product
   CD-ROM or from the Network Associates FTP
   site in Adobe Acrobat .PDF format.

 * A UserÆs Guide saved on the product CD-ROM or
   installed on your hard disk in Adobe Acrobat
   .PDF format. Network Associates User's Guides
   document all product functions extensively,
   and discuss how best to use your Network
   Associates product to accomplish your tasks.

 * An Administrator's Guide saved on the product
   CD-ROM or installed on your hard disk in
   Adobe Acrobat .PDF format. Administrator's
   Guides describe how to deploy, maintain and
   administer Network Associates server-based
   products in a networked environment.

 * Specialized guides. These can include
   reference guides, deployment guides,
   configuration guides, vulnerability guides
   for intrusion detection software, and other
   product-specific documentation.

 * An online help system. Online help gives you
   quick access to hints and tips about how to
   use your Network Associates software. The
   format of the online help system for the
   product will vary, depending on which
   platform or operating system you use to run
   your Network Associates product. In most
   cases, the software will display a Help menu
   item or link that you can use to start the
   system.

   Some products might also include context-
   sensitive online help. Right-click buttons,
   lists or other elements within dialog boxes
   to see brief, descriptive help topics.

 * A LICENSE.TXT file. This file outlines the
   terms of your license to use your Network
   Associates product. Read it carefully. If
   you install the Network Associates product,
   you agree to the license terms.

 * This Readme.txt file. This file contains
   last-minute additions or changes to the
   documentation, lists any known behavior or
   other issues with the product release,
   and often describes new product features
   incorporated into incremental product
   updates.

To get answers to your technical support
questions, send messages to:

[e-mail].

To ask about your eligibility for updates and
upgrades, check your registration, or ask
general questions related to Network Associates
software, send messages to:

[e-mail]


_________________________
SR1 - SYSTEM REQUIREMENTS

To use McAfee UnInstaller you need:

* At least 18MB of free hard disk space
  for a full installation.

* You can install and run UnInstaller if
  your computer is running Windows « 95
  or later, or Windows NT 4.0 or later.

* To take full advantage of McAfee UnInstaller's
  automatic update feature, you should have an
  Internet connection, either through your
  local-area network, or via a high-speed
  modem and an Internet service provider.

__________________
IN1 - INSTALLATION


To install McAfee UnInstaller:

1. Insert the UnInstaller CD into your CD drive.
   The installation wizard should start
   automatically. If it does not, click the drive
   letter of your CD drive in Windows Explorer,
   and double-click the file named Setup.exe in the
   file list.
2. In the first installation wizard page, click
   Install UnInstaller.
3. Follow the instructions in the wizard pages to
   choose the drive and folder where UnInstaller
   should be installed. After each step, click Next.
4. Use the Interview wizard to specify some initial
   UnInstaller defaults.

   As part of completing installation, UnInstaller
   builds the SmartLinks database for your computer
   while you provide information in a user interview.
   When the interview is complete, the installation
   program might still be building the SmartLinks
   database. Building the database takes a few minutes.
   The larger your hard disk and the more data files it
   contains, the longer it takes.
5. After the SmartLinks database is complete, the following
   setup screens ask you whether you want to:
   -Place a shortcut to UnInstaller on the desktop. A desktop
    shortcut lets you quickly start UnInstaller simply by
    double-clicking the UnInstaller icon.
6. Click Finish in the final setup screen.
   Note: By default, the Readme file appears in Notepad.
   If you do not want to read the release notes in the
   Readme file, clear the check in the View release notes?
   check box before you click Finish.



__________________
KN1 - KNOWN ISSUES



________________________________
FQ1 - FREQUENTLY ASKED QUESTIONS



____________________________
AD1 - ADDITIONAL INFORMATION

___________________________________
NA1 - CONTACTING NETWORK ASSOCIATES


On December 1, 1997, McAfee Associates merged
with Network General Corporation, Pretty Good
Privacy, Inc., and Helix Software, Inc. to form
Network Associates, Inc. The combined Company
subsequently acquired Dr Solomon's Software,
Trusted Information Systems, and CyberMedia,
Inc.

Network Associates continues to market and
support the product lines from each of the
former entities. You may direct all questions,
comments, or requests concerning the software
you purchased, your registration status, or
similar issues to the Network Associates
Customer Care department at the addresses or
phone numbers listed below.

Contact the Network Associates Customer Care
department at:

1.  Phone [phone]
    Monday-Friday, 6:00 A.M. - 6:00 P.M.
    Pacific time

2.  Fax [phone]
    24-hour, Group III Fax

3.  Fax-back automated response system
    [phone]

4.  E-mail: [e-mail]

Send correspondence to any of the following
Network Associates locations:

     Network Associates Corporate Headquarters
     3965 Freedom Circle
     McCandless Towers
     Santa Clara, CA 95054

     Phone numbers for corporate-licensed
     customers:
     Phone: [phone]
     Fax:   [phone]

     Phone numbers for retail-licensed
     customers:
     Phone: [phone]
     Fax:   [phone]


   **** McAfee Contact Information ****

If you need further assistance or have specific
questions about McAfee products, send your
questions via email to the appropriate
address below:
 * For general questions about ordering
   software: [e-mail]
 * For help in downloading software:
   [e-mail]
 * For a status on an existing order:
   [e-mail]
 * To inquire about a promotion:
   [e-mail]

 Support via the Web
 McAfee is famous for its dedication to customer
 satisfaction. We have continued this tradition
 by making our site on the World Wide Web
 (http://www.mcafee.com) a valuable resource for
 answers to technical support issues. We encourage
 you to make this your first stop for answers to
 frequently asked questions, for updates to
 McAfee software, and for access to McAfee news
 and virus information.

 Take advantage of the McAfee Product
 KnowledgeCenter-your free online product
 support center - 24 hours a day, 7 days a week
 (http://support.mcafee.com/tech_supp/pkc.asp).

 Support forums
 If you do not find what you need or do not
 have web access, try one of our automated
 services.

 World Wide Web     www.mcafee.com
 CompuServe             GO MCAFEE
 America Online     keyword MCAFEE
 Microsoft Network      mcafee

 If the automated services do not have the answers
 you need, please contact McAfee at the
 following numbers Monday through Friday between
 9:00 AM and 6:00 PM Pacific time for 30-day free
 support and and 24 hours a day - 7 days a week
 for Per Minute or Per Incident support.

 30-Day Free Telephone Support      972-855-7044
 Per Minute Telephone Support     1-900-225-5624
 Per Incident Telephone Support($35)1-800-950-1165

 Disclaimer: Time and telephone numbers
 are subject to change without prior notice.

                  ********

Network Associates offices outside the United
States:


     Network Associates Australia
     Level 1, 500 Pacific Highway
     St. Leonards, NSW
     Sydney, Australia 2065
     Phone: [phone]
     Fax:   [phone]

     Network Associates Belgique
     BDC Heyzel Esplanade, boεte 43
     1020 Bruxelles
     Belgique
     Phone: [phone]
     Fax:   [phone]

     Network Associates do Brasil
     Rua Geraldo Flausino Gomez 78
     Cj. - 51 Brooklin Novo - Sπo Paulo
     SP - 04575-060 - Brasil
     Phone:  [phone]
     Fax:    [phone]

     Network Associates Canada
     139 Main Street, Suite 201
     Unionville, Ontario
     Canada L3R 2G6
     Phone: [phone]
     Fax:   [phone]

     Network Associates
     People's Republic of China
     New Century Office Tower, Room 1557
     No. 6 Southern Road Capitol Gym
     Beijing
     People's Republic of China 100044
     Phone: [phone]
     Fax:   [phone]

     Network Associates Denmark
     Lautruphoej 1-3
     2750  Ballerup
     Danmark
     Phone: [phone]
     Fax:   [phone]

     NA Network Associates Oy
     Mikonkatu 9, 5. krs.
     00100 Helsinki
     Finland
     Phone: [phone]
     Fax:   [phone]

     Network Associates France S.A.
     50 Rue de Londres
     75008 Paris
     France
     Phone: [phone]
     Fax:   [phone]

     Network Associates GmbH
     Ohmstra▀e 1
     D-85716 Unterschlei▀heim
     Deutschland
     Phone: [phone]
     Fax:   [phone]

     Network Associates Hong Kong
     19th Floor, Matheson Centre
     3 Matheson Way
     Causeway Bay
     Hong Kong 63225
     Phone: [phone]
     Fax:   [phone]

     Network Associates Srl
     Centro Direzionale Summit
     Palazzo D/1
     Via Brescia, 28
     20063 - Cernusco sul Naviglio (MI)
     ITALY
     Phone: [phone]
     Fax:   [phone]

     Network Associates Japan, Inc.
     Toranomon 33 Mori Bldg.
     3-8-21 Toranomon Minato-ku
     Tokyo 105-0001 Japan
     Phone: [phone]
     Fax:   [phone]

     Network Associates Latin America
     1200 South Pine Island Road, Suite 205
     Plantation, Florida 33324
     United States
     Phone: [phone]
     Fax:   [phone]

     Network Associates de Mexico
     Andres Bello No. 10, 4 Piso
     4th Floor
     Col. Polanco
     Mexico City, Mexico D.F. 11560
     Phone: [phone]
     Fax:   [phone]

     Network Associates International B.V.
     Gatwickstraat 25
     1043 GL Amsterdam
     The Netherlands
     Phone: [phone]
     Fax:   [phone]

     Network Associates Portugal
     Av. da Liberdade, 110
     1269-046 Lisboa
     Portugal
     Phone:  [phone]
     Fax:    [phone]

     Net Tools Network Associates
     St Andrews business park
     Meadowbrook Lane
     Bryanston
     Johannesburg 2021
     South Africa

     Phone : [phone]
     Fax: [phone]

     Network Associates South East Asia
     78 Shenton Way
     #29-02
     Singapore 079120
     Phone: [phone]
     Fax:   [phone]

     Network Associates Spain
     Orense 4, 4a Planta.
     Edificio Trieste
     28020 Madrid
     Spain
     Phone: [phone]
     Fax:   [phone]

     Network Associates Sweden
     DatavΣgen 3A
     Box 596
     S-175 26 JΣrfΣlla
     Sweden
     Phone: [phone]
     Fax:   [phone]

     Network Associates AG
     Baeulerwisenstrasse 3
     8152 Glattbrugg
     Switzerland
     Phone: [phone]
     Fax:   [phone]

     Network Associates Taiwan
     Suite 6, 11F
     No. 188, Sec. 5
     Nan King E. Rd.
     Taipei, Taiwan, Republic of China
     Phone: [phone]
     Fax:   [phone]

     Network Associates International Ltd.
     227 Bath Road
     Slough
     Berkshire SL1 5PP
     United Kingdom
     Phone: [phone]
     Fax:   [phone]


Or, you can receive online assistance through
any of the following resources:

 1.  Internet E-mail: [e-mail]

 2.  Internet FTP: ftp://ftp.nai.com

 3.  World Wide Web: http://support.nai.com

 4.  America Online: keyword MCAFEE

 5.  CompuServe: GO NAI

To provide the answers you need quickly and
efficiently, the Network Associates technical
support staff needs some information about
your computer and your software. Please have
this information ready when you call:

 - Program name and version number
 - Computer brand and model
 - Any additional hardware or peripherals
   connected to your computer
 - Operating system type and version numbers
 - Network name, operating system, and version
 - Network card installed, where applicable
 - Modem manufacturer, model, and bits-per-
   second rate, where applicable
 - Relevant browsers or applications and their
   version numbers, where applicable
 - How to reproduce your problem: when it
   occurs, whether you can reproduce it
   regularly, and under what conditions
 - Information needed to contact you by voice,
   fax, or e-mail

Network Associates also seeks and appreciates
general feedback.


* FOR PRODUCT UPGRADES *

Network Associates has a worldwide range of
partnerships and reseller relationships with
hundreds of independent vendors, each of which
can provide you with consulting services, sales
advice, and product support for Network
Associates software. To find a reseller near
your location, see the RESELLER.TXT file
located on your product CD-ROM or installed on
your hard disk. For assistance in locating a
local reseller, you can also contact Network
Associates Customer Care.


* FOR REPORTING PROBLEMS *

Network Associates prides itself on delivering
a high-quality product. If you find any
problems, please take a moment to review the
contents of this file. If the problem you've
encountered appears in the Known Issues section
of this README.TXT file, Network Associates is
already aware of the problem, and you need not
report it.

If you find any feature that does not appear to
function properly on your system, or if you
believe an application would benefit greatly
from enhancement, please contact Network
Associates or one of its resellers with your
suggestions or concerns.


* FOR ON-SITE TRAINING INFORMATION *

Contact Network Associates Customer Service at
[phone].


* NETWORK ASSOCIATES BETA SITE *

To test pre-release software and obtain update
files, including virus definition (.DAT) files,
visit the Network Associates beta site at
http://beta.nai.com. You will have access to
Public Beta and External Test Areas. Your
feedback will make a difference.


* AVERT ANTI-VIRUS RESEARCH SITE *

To see the latest information about emerging
virus threats, submit samples of potentially
infected files, and download updated scanning
engine files, EXTRA.DAT files, and similar
anti-virus software for testing, visit the
AVERT research site at:

http://www.avertlabs.com.

_______________________________________
YC1 - STATEMENT OF YEAR 2000 COMPLIANCE

To learn about Network Associates Year 2000
standards and testing models, and to see a
list of compliant Network Associates products,
visit the Network Associates website at:

             http://www.nai.com/y2k

For further information or questions, send an
e-mail message to: [e-mail].

__________________________________________
CT1 - COPYRIGHT AND TRADEMARK ATTRIBUTIONS

Copyright (c) 1999 Networks Associates
Technology, Inc. All Rights Reserved. No part
of this publication may be reproduced,
transmitted, transcribed, stored in a
retrieval system, or translated into any
language in any form or by any means without
the written permission of Networks Associates
Technology, Inc., or its suppliers or affiliate
companies.

* TRADEMARKS *

* ActiveHelp, Bomb Shelter, Building a World of
Trust, CipherLink, Clean-Up, Cloaking, CNX,
Compass 7, CyberCop, CyberMedia, Data Security
Letter, Discover, Distributed Sniffer System,
Dr SolomonÆs, Enterprise Secure Cast, First
Aid, ForceField, Gauntlet, GMT, GroupShield,
HelpDesk, Hunter, ISDN Tel/Scope, LM 1,
LANGuru, LeadingHelp Desk Technology, Magic
Solutions, MagicSpy, MagicTree, Magic
University, MagicWin, MagicWord, McAfee,
McAfee Associates, MoneyMagic, More Power To
You, Multimedia Cloaking, NetCrypto,
NetOctopus, NetRoom, NetScan, Net Shield,
NetShield, NetStalker, Net Tools, Network
Associates, Network General, Network Uptime!,
NetXRay, Nuts & Bolts, PC Medic, PCNotary,
PGP, PGP (Pretty Good Privacy), PocketScope,
Pop-Up, PowerTelnet, Pretty Good Privacy,
PrimeSupport, RecoverKey, RecoverKey-
International, ReportMagic, RingFence, Router
PM, Safe & Sound, SalesMagic, SecureCast,
Service Level Manager, ServiceMagic, Site
Meter, Sniffer, SniffMaster, SniffNet,
Stalker, Statistical Information Retrieval
(SIR), SupportMagic, Switch PM, TeleSniffer,
TIS, TMach, TMeg, Total Network Security,
Total Network Visibility, Total Service Desk,
Total Virus Defense, T-POD, Trusted Mach,
Trusted Mail, Uninstaller, Virex, Virex-PC,
Virus Forum, ViruScan, VirusScan, VShield,
WebScan, WebShield, WebSniffer, WebStalker,
WebWall, and ZAC 2000 are registered
trademarks of Network Associates and/or its
affiliates in the US and/or other countries.
All other registered and unregistered
trademarks in this document are the sole
property of their respective owners.

* LICENSE AGREEMENT *

NOTICE TO ALL USERS: FOR THE SPECIFIC TERMS
OF YOUR LICENSE TO USE THE SOFTWARE THAT
THIS DOCUMENTATION DESCRIBES, CONSULT THE
LICENSE.TXT, README.1ST, OR OTHER LICENSE
DOCUMENT THAT ACCOMPANIES YOUR SOFTWARE,
EITHER AS A TEXT FILE OR AS PART OF THE
SOFTWARE PACKAGING. IF YOU DO NOT AGREE TO
ALL OF THE TERMS SET FORTH THEREIN, DO NOT
INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY
RETURN THE PRODUCT TO THE PLACE OF PURCHASE
FOR A FULL REFUND.