home *** CD-ROM | disk | FTP | other *** search
------------------------------------------------------------ README for Internet Explorer 4.0 Help Authoring Edition October l997 ------------------------------------------------------------ This Help Authoring Edition of Microsoft Internet Explorer is brought to you by Blue Sky Software Corporation. Note that Internet Explorer 4.0 is required for full HTML Help functionality. Internet Explorer 4.0 provides: o Full support for cascading style sheets o Support for multimedia within a compiled HTML Help (.chm) file o Better support for framesets o Better support for HTML Help ActiveX control and other ActiveX controls o Enhanced full text search In addition, Internet Explorer 4.0 corrects numerous issues with HTML Help 1.x and Internet Explorer 3.0. ------------------------------------------------------------ Text below (c) Copyright Microsoft Corporation, 1997 This document provides complementary or late-breaking information to supplement the Microsoft Internet Explorer documentation. You can also look at the Microsoft(R) Web site for the latest information. If you're looking for information about a specific program or component, try searching for it in the Microsoft Knowledge Base at http://www.microsoft.com/kb/default.asp. CONTENTS ======== SYSTEM REQUIREMENTS Using Internet Explorer 4.0 with Virtual Memory SETUP Installing Internet Explorer 4.0 Running Internet Explorer 4.0 on Windows NT Running Internet Explorer 4.0 on a Dual-Boot Operating System Uninstalling Internet Explorer 4.0 Cannot Use Registry or ERD Files Created Before Installing Internet Explorer 4.0 Adding or Removing the Windows Desktop Update Installing Internet Explorer in a Language Different from the Operating System Language USING A LOCAL AREA NETWORK PROXY SERVER OR FIREWALL Using the Novell NetWare 32-bit Client Using Internet Explorer with Socks Proxy Servers HTML DEVELOPERS Structuring HTML with Framesets Using the HTML Layout Control ActiveX Controls in Internet Explorer 4.0 Problem With Visual Basic 5.0 ActiveX Controls JAVA DEVELOPERS Installing Java Classes Refreshing Java Applets Under Development without Restarting Internet Explorer Using Visual J++ with Internet Explorer 4.0 NOTE TO FRENCH USERS OF INTERNET EXPLORER 4.0 KNOWN ISSUES PICS Support Works Differently in Internet Explorer 4.0 Some Programs Do Not Detect Browser Version Correctly Temporary Internet Files Are Replicated to the Home Directory of Roaming Users Java Applets Will Not Print on Asian Windows 95 Computers Using NetMeeting When Internet Explorer 4.0 Is in Offline Mode Access Aptiva Issues with Internet Explorer 4.0 APPLICATION COMPATIBILITY Adobe Acrobat: Using Internet Explorer 4.0 with Adobe Acrobat Reader 3.0 CleanSweep: Critical System Files Replaced DEC ClientWorks: Remove Xdmisrv.exe Before Installing Internet Explorer 4.0 Internet Information Server 4.0: Unable to Install from the Internet Microsoft Money: Online Banking Does Not Work Norton Utilities and Norton Navigator Procomm Plus 95 Web Browser: Browser Properties Control Doesn't Work Stacker: Size of Host Drive Must Be Increased Telcom Fax: Unable to Send Network Faxes SYSTEM REQUIREMENTS =================== To run Internet Explorer 4.0, your system must meet the following minimum requirements: - A 486 with a 66 Mhz processor (Pentium processor recommended) - For Microsoft Windows 95: 8 MB of RAM minimum, 16 MB with Active Desktop รก For Microsoft Windows NT: 16 MB of RAM minimum, 24 MB with Active Desktop - For Microsoft Windows NT: You must be running Service Pack 3 (or higher) - 40 to 70 MB of hard-disk space (depending on installation type) - Mouse - Modem - CD-ROM Using Internet Explorer 4.0 with Virtual Memory ----------------------------------------------- Internet Explorer requires you to use virtual memory in order to run properly. To make sure you are using virtual memory: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the System icon, and then click the Performance tab. 3. Click Virtual Memory. 4. If you are specifying virtual memory settings, clear the Disable Virtual Memory check box. If this check box is selected, Internet Explorer will not run. TIP: You can set Windows to manage virtual memory for you by selecting the Let Windows Manage My Virtual Memory check box. SETUP ===== - WARNING: Do not install any previous version of Internet Explorer over Internet Explorer 4.0. If you need to install an earlier version of Internet Explorer, you must uninstall Internet Explorer 4.0 first. - You should always uninstall your current version of Internet Explorer 4.0 before installing a newer build. - It is recommended that you download Internet Explorer 4.0 to a directory that does not contain any other files and that will not be used for any other purpose. If for some reason you want to uninstall the setup files by clicking the Add/Remove Programs icon and then clicking Microsoft Internet Explorer 4.0 Setup Files, the download directory will be removed. - Before you install Internet Explorer 4.0, you should disable any scheduled tasks from running that might interfere with the Setup process. Installing Internet Explorer 4.0 -------------------------------- Whether you choose to install over the network or to download the installation files to your hard disk, the Setup files are copied to your hard disk. This is so you can reinstall more quickly if you need to. If you want to reclaim the disk space, you can remove the setup directory by double-clicking the Add/Remove Programs icon in Control Panel and then clicking Internet Explorer 4.0 Setup Files. You cannot install Internet Explorer 4.0 to or run it from a network drive. However, you can download it to a network drive. To do this, you must map the network drive to a drive letter on your computer. You cannot download Internet Explorer 4.0 to a UNC path. If Internet Explorer 4.0 appears to stop responding at the end of Setup, you need to restart your computer manually. Running Internet Explorer 4.0 on Windows NT ------------------------------------------- NOTE: You must have administrative privileges to install and uninstall this program on Windows NT. This includes having administrative privileges the first time you start your computer after installing or uninstalling. You must restart your computer after installing Internet Explorer 4.0. This is also true for some add-on components. If you're running Internet Explorer 4.0 on Windows NT, you must set user permissions to Full Control for the Temporary Internet Files folder (cache). The user must have write permission in order for files to be stored in the Temporary Internet Files folder. If you must reinstall Windows NT 4.0 Service Pack 3 (SP3) after you install Internet Explorer 4.0, you must specify when prompted that you do not want it to overwrite any files that are newer. After SP3 is reinstalled, carry out the following steps to update the registry: 1. Click the Start button, and then click Run. 2. Type the following: regsvr32 rsabase.dl 3. Click OK. Running Internet Explorer 4.0 on a Dual-Boot Operating System ------------------------------------------------------------- If your computer is set up to dual boot between two operating systems, you must install Internet Explorer 4.0 in separate directories for each operating system. For example, if you are running Windows 95 and Windows NT, you might want to install Internet Explorer 4.0 in C:\IE95 for Windows 95 and in C:\IENT for Windows NT. Do not try to use the same installation of Internet Explorer with two operating systems. If you later uninstall Internet Explorer 4.0, one of your operating systems may be left unbootable. Note also that if you dual boot between two operating systems that are configured to share a Program Files folder, and you uninstall an add-on component from one of your Internet Explorer 4.0 installations, it will be removed from both of them. This is because the add-on files are stored in the Program Files folder. Uninstalling Internet Explorer 4.0 ---------------------------------- You can uninstall Internet Explorer 4.0 by carrying out the following steps: 1. In Control Panel, click the Add/Remove Programs icon. 2. Click Microsoft Internet Explorer 4.0, and then click Add/Remove. 3. Follow the instructions on your screen. Cannot Use Registry or ERD Files Created Before Installing Internet Explorer 4.0 ----------------------------------------------- If you install Internet Explorer 4.0 and then restore a Windows 95 registry that was created before you installed Internet Explorer 4.0, or use a Windows NT Emergency Repair Disk (ERD) that was created before you installed Internet Explorer 4.0, you may be unable to start Windows 95 or Windows NT 4.0. To resolve this problem, use the Ieremove.exe tool to remove Internet Explorer 4.0. For information about how to do so, open the Microsoft Knowledge Base at http://www.microsoft.com/kb/default.asp, and then see the following articles: For Windows 95, see Article Q166313, "Removing Internet Explorer 4.0 for Windows 95 Using Ieremove.exe" For Windows NT, see Article Q166314, "Removing Internet Explorer for Windows NT 4.0 Using Ieremove.exe" Adding or Removing the Windows Desktop Update --------------------------------------------- To add or remove the Windows Desktop Update, carry out the following steps: 1. In Control Panel, double-click the Add/Remove Programs icon. 2. Click Microsoft Internet Explorer 4.0, and then click Add/Remove. 3. To remove it, click "Remove the Windows Desktop Update component but keep the Internet Explorer 4.0 Web browser." To add it, click "Add the Windows Desktop Update component from Web site," and then follow the instructions on the screen. NOTE: For this release, clicking "Add the Windows Desktop Update component from Web Site" opens the Internet Explorer 4.0 components download page so you can download and install the Windows Desktop Update. If you have previously downloaded or installed the Windows Desktop Update, you can enable it without connecting to the Internet by running IE4setup.exe from your local Internet Explorer 4.0 Setup folder. When prompted, click Yes to enable the Windows Desktop Update, and then choose to upgrade only newer items. Installing Internet Explorer in a Language Different from the Operating System Language ---------------------------------------------------- If you install a version of Internet Explorer in a language different from the language of the operating system you are running, the Windows Desktop Update will not be installed. USING A LOCAL AREA NETWORK PROXY SERVER OR FIREWALL =================================================== If your local area network or ISP uses a proxy serveror firewall to protect your network from being accessed by other people on the Internet, carry out the following steps, which set up your computer to gain access to the Internet through a firewall: 1. Run the Internet Connection Wizard: - Click the Start button, point to Programs, point to Internet Explorer, and then click Connection Wizard. 2. Configure your computer to connect to the Internet by using the TCP/IP protocol on your local area network. 3. When you are prompted for the gateway address, type the IP address (for example, 123.456.789.123) supplied by your network administrator only if your organization uses gateways for routing information over the network. NOTE: The gateway computer is not the same as the proxy or firewall computer that protects your local area network from the Internet, so do not type your proxy or firewall address here. 4. Click the Start button, point to Settings, and then click Control Panel. 5. Double-click the Internet icon, and then click the Connection tab. 6. In the Proxy area, select the Connect To The Internet Through A Proxy Server check box. 7. Click Change Proxy Settings. 8. In the first text box, type the HTTP server address for the computer you want to use as the proxy server. In the second text box, type the port number. The following is an example of a proxy server and port number: http://myproxy.mycompany.com:80 In this example, you would type http://myproxy.mycompany.com in the first text box, and 80 in the second text box. You can use a different proxy server for different types of addresses. However, if you want to use the same proxy for all types of addresses, make sure you select the Use Same Proxy Server For All Addresses check box. 9. In the Exceptions area, click in the text box, and then type the names of the computers, domains, and ports on the Internet that, when accessed, will not go through the proxy server. Separate each item you type with a semicolon (;). If you do not know what to type here, see your network administrator. If you do not want to use the proxy server for local addresses, make sure you select the Do Not Use Proxy For Local (Intranet) Addresses check box. Local addresses are defined as those where the server name does not contain a period (.). For example: http://internalweb/ is a local address. http://www.microsoft.com/ is not a local address. For Help on these items, click the ? in the title bar, and then click the item. 10. When you have finished changing settings, click OK. 11. Click OK again to close Internet properties. If you are running Internet Explorer, you need to restart your computer so that the new proxy settings can take effect. Using the Novell NetWare 32-bit Client -------------------------------------- If you are using the Novell NetWare 32-bit client with Windows 95, add the following registry entry to your system: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings DontUseDNSLoadBalancing = (REG_DWORD) 1 This setting will ensure correct usage of proxy servers with Internet Explorer on your network. This will be fixed in future updates. Using Internet Explorer with Socks Proxy Servers ------------------------------------------------ If you are setting up Internet Explorer with a Socks proxy server, you must set it up separately from other proxy information (for example, HTTP, FTP, or Gopher). In most cases, this means that all other proxy fields should be left blank and the Socks field should contain the address of your Socks proxy server. The only exception is when you are using a Socks proxy and a different proxy (for example, HTTP) on the same connection. If you are having trouble, please contact your network administrator for information about Socks and proxy servers. HTML DEVELOPERS =============== Structuring HTML with Framesets ------------------------------- If you are designing pages with framesets, you must use the following HTML structure for the pages to work correctly in Internet Explorer 4.0: - A <BODY> tag (or other text or tags that force a BODY) should not appear before a <FRAMESET> tag. If a BODY tag does precede the FRAMESET, the contents of the FRAMESET are discarded and the page will appear blank. - <SCRIPT> and <OBJECT> tags in a page with a <FRAMESET> tag must appear in the <HEAD> section of the page. Using the HTML Layout Control ----------------------------- Some differences may be experienced when using the HTML layout control with IE4.0. For more information please see http://www.microsoft.com/workshop/author/layout ActiveX Controls in Internet Explorer 4.0 ----------------------------------------- Because of some architectural changes in Internet Explorer 4.0 that were needed to support a wider range of controls more efficiently, some ActiveX Controls may not perform exactly as they did in Internet Explorer 3.0. A common cause of this is that the control was not created as Apartment Model Aware. Many control vendors now offer updated controls that work properly with Internet Explorer 4.0. If you have any problems with ActiveX Control support in Internet Explorer 4.0, contact the control vendor to see if an updated version of the control is available that fixes the problem. Problem With Visual Basic 5.0 ActiveX Controls ---------------------------------------------- Some ActiveX Controls created with Microsoft Visual Basic 5.0 may not function properly in Internet Explorer 4.0, because these controls are not Apartment Model Aware. Controls that are created with VB 5.0 should be rebuilt using the Service Pack available free from Microsoft for VB 5.0 and the Control Creation edition of VB 5.0 that allows for the creation of Apartment Model Aware Controls. JAVA DEVELOPERS =============== Installing Java Classes ----------------------- As part of the VM for Java installation, the new class files are added to the class path of developer machines. If you install a Java development tool after installing Internet Explorer 4.0, please run the clspack tool in your Windows directory to put the classes on your class path. To create a single Classes.zip file in your %WINDIR%\Java\Classes directory that contains all classes stored in the package manager, use the following syntax: clspack -auto. This option also adds Classes.zip to the CLASSPATH registry key. Refreshing Java Applets Under Development without Restarting Internet Explorer ----------------------------------------- Microsoft Visual J++ 1.1 and other development environments have previously required the browser to be restarted in order for updated classes to be used while debugging. This was because of issues with Internet Explorer loading Java classes from the cache rather than from any updated classes on the developer's computer. Using Internet Explorer 4.0, you can just press CTRL+F5 or CTRL + the Refresh button to cause the classes to be reloaded and any updates used. Using Visual J++ with Internet Explorer 4.0 ------------------------------------------- If you use Visual J++, you can install Internet Explorer with or without the Windows Desktop Update. If you do choose to install the Windows Desktop Update with the browser, you will need to do the following: 1. Install Visual Studio SP2. 2. Modify your project settings as follows: a. On the Project menu, click Settings. b. Click the Debug tab. c. In the Category box, click Browser. d. Add the -new switch to the path to the browser. For example: C:\Program Files\Internet Explorer\Iexplore.exe -new Note that this modification must be made on a per-project basis. For more information, see Microsoft Knowledge Base article Q167998. NOTE TO FRENCH USERS OF INTERNET EXPLORER 4.0 ============================================= In order to comply with French laws on the use of encryption material, the following features have been disabled for users in France: - S/MIME support in Outlook Express - The Microsoft Wallet secure storage feature - PCT 1.0 support However, SSL 2.0 and SSL 3.0 support are authorized, and are still enabled. KNOWN ISSUES ============ PICS Support Works Differently in Internet Explorer 4.0 ------------------------------------------------------- The Internet Explorer Content Advisor uses PICS (Platform for Internet Content Selection) ratings. The PICS functionality varies from that in Internet Explorer 3.0 in the following instances: - The PICS rating is not used for documents using the file:// protocol. - If you have ratings enabled, you might not be able to view certain items that you've added to your Active Desktop. If you see a "Navigation Canceled" error message instead of Web content, try turning off ratings. Some Programs Do Not Detect Browser Version Correctly ----------------------------------------------------- Some third-party Internet-based programs use non-standard methods of detecting the current browser version. If you see this problem in a program you are running, please contact the program vendor for an update. Temporary Internet Files Are Replicated to the Home Directory of Roaming Users ---------------------------------------- The Temporary Internet Files folder is replicated to the home directory of users with roaming profiles. If you are running Internet Explorer 4.0 on a Windows NT system, this may cause disk-space problems on servers with numerous roaming users or with several users who have with large caches. To set cache size, click the View menu, click Internet Options, and then click the Settings button. Java Applets Will Not Print on Asian Windows 95 Computers --------------------------------------------------------- If you are running a Far East version of Windows 95, printing a page that contains a Java applet prints only the page without the applet. This will be fixed in a future release. Using NetMeeting When Internet Explorer 4.0 Is in Offline Mode -------------------------------------------------------------- If you start NetMeeting with Internet Explorer 4.0 in Offline mode, NetMeeting will not start properly, although no error message appears. To work around this problem, dial up using RAS for Windows NT computers or Dial-Up Networking for Windows 95 computers. Or, in Internet Explorer, click the File menu, and then click Work Offline to clear the check mark. Access Aptiva Issues with Internet Explorer 4.0 ----------------------------------------------- The Access Aptiva component of the IBM Aptiva PC does not render properly with Internet Explorer 4.0. To get an updated version of the Access Aptiva program, you can either go to the IBM home page at http://www.us.pc.ibm.com/aptiva, or click IBM Update Connector from the Start menu, which automatically downloads the updated components. APPLICATION COMPATIBILITY ========================= Adobe Acrobat: Using Internet Explorer 4.0 with Adobe Acrobat Reader 3.0 ----------------------------------------------- Using the Adobe Acrobat .pdf viewer in Internet Explorer 4.0 may not work. You can download the latest version from http://www.adobe.com. Also, if Content Advisor is turned on in Internet Explorer 4.0, you cannot view .pdf files in the browser. CleanSweep: Critical System Files Replaced ------------------------------------------ If you are already running Internet Explorer 4.0, installing CleanSweep 3.0 is not recommended. CleanSweep replaces vital system files and will cause both Internet Explorer and the Active Desktop not to work properly. DEC ClientWorks: Remove Xdmisrv.exe Before Installing Internet Explorer 4.0 ----------------------------------------------------- If you are running DEC Client Works on a computer with Windows 95 and with no networking services installed, you should remove the file Xdmisrv.exe from your startup group before installing Internet Explorer 4.0. Otherwise, you may see the following error message when your computer restarts after installation: "RPCSS caused an invalid page fault in module OLE32 at 015F:7FFBAD35." This error does not occur if any networking services are installed, including Dial-Up Networking. This issue has been fixed in DCOM95 1.1, which you can download from http://www.microsoft.com/com/. Internet Information Server 4.0: Unable to Install from the Internet -------------------------------------------------------------------- If you are installing IIS 4.0 beta 2 from the Internet on a computer running Internet Explorer 4.0, a dialog box will appear saying "Setup was unable to download information about available installation sites." To work around this problem, you can order the CD version from http://www.microsoft.com/iis while supplies last. You should not encounter this problem if you are installing IIS 4.0 from a CD. Microsoft Money: Online Banking Does Not Work --------------------------------------------- If you install Microsoft Money 97 on a computer running Internet Explorer 4.0, online transactions will not work. This is because Microsoft Money is using an older version of the file Schannel.dll. To work around this problem, go to the following Web site: http://www.microsoft.com/ie/ie40/download/128bit.htm Then install the 128-bit extensions from the Web to enable secure transactions. Norton Utilities and Norton Navigator ------------------------------------- - Norton Utilities version 2.0 is not compatible with the Internet Explorer 4.0 Recycle Bin because of new features that have been added to Internet Explorer. - If you are running Norton Navigator, note that the Control Panel shortcuts on the Start menu do not work. - If you reposition the taskbar to the left or right side of your desktop, the Norton Navigator quick launch area disappears. - If you are running Norton Navigator, you need to disable the Norton Taskbar feature in order to use the functionality of the new Internet Explorer 4.0 taskbar. For more information about Norton Utilities, see their Web site at http://www.symantec.com/nu/. Procomm Plus 95 Web Browser: Browser Properties Control Doesn't Work -------------------------------------------------------------------- In the Procomm Plus 95 Web browser, the Browser Properties control on the Setup menu does not work. However, you can set browser properties by double-clicking the Internet icon in the Windows Control Panel. Property settings for the Internet Explorer 4.0 browser will also apply to the Procomm browser. Stacker: Size of Host Drive Must Be Increased --------------------------------------------- If you run Stacker 4.1 on a computer with Internet Explorer 4.0, you must increase the size of the host drive. If you do not increase the size of the host drive, you will not be able to restart your computer successfully. Telcom Fax: Unable to Send Network Faxes ---------------------------------------- This product currently does not work with Internet Explorer 4.0. For information about Telcom Fax 4.0, which is compatible with Internet Explorer 4.0, contact the manufacturer (http://www.ltc.com). 
