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- MECHWARRIOR 2: MERCENARIES MERCNET INTERNET INSTRUCTIONS
-
- NOTE: We consider the Internet driver provided on the Mercenaries CD
- to be a beta version. As we receive feedback from our users,
- we will attempt to address any problems that widespread use brings
- to light.
-
- The Internet driver provided with MercNet will be updated
- on the Activision web site (www.activision.com) and on the
- Activision BBS (310-479-1335) as new versions become available.
-
- ---------------TABLE OF CONTENTS---------------
-
- SECTION 1 - MINIMUM SYSTEM REQUIREMENTS FOR INTERNET PLAY
- SECTION 2 - ABOUT INTERNET PLAY
- SECTION 3 - STARTING AN INTERNET SESSION OF MERCNET
- 3A MS-DOS 6.22 AND MS-DOS MODE
- 3B MS-DOS PROMPT IN WINDOWS 95
- SECTION 4 - CONNECTION PROCEDURES
- 4A CONFIGURING PPP FOR YOUR MODEM
- 4B ESTABLISHING A PPP CONNECTION TO THE INTERNET
- 4C STARTING MERCNET AND FINDING A GAME
- 4D CONNECTING DIRECTLY TO AN IP ADDRESS
- 4E DISCONNECTING
- 4F CONFIGURING PPP TO LOGIN WITH PAP
- 4G CONFIGURING PPP TO LOGIN WITH TERMINAL
- SECTION 5 - PERFORMANCE TIPS
- 5A CONNECTION SPEED
- 5B NUMBER OF PLAYERS
- 5C LOCAL OPTIONS
- SECTION 6 - COMMON INSTALLATION AND CONNECTION PROBLEMS
- 6A MODEMS
- 6B ISP LOGIN
- 6C MERCNET LOBBY
- 6D GAMEPLAY
- SECTION 7 - IF YOU STILL HAVE PROBLEMS...
-
-
- **NOTE**
-
- This file only contains information about the Internet
- portion of MechWarrior 2: Mercenaries MercNet for MS-DOS. For
- general trouble-shooting and technical help, refer to README.TXT
- and HELP.TXT located in the same directory as this file.
-
-
-
- SECTION 1 - MINIMUM SYSTEM REQUIREMENTS FOR INTERNET PLAY
-
- - 100% IBM PC-compatible computer
- - 486 DX2/66 MHz processor
- - 8 MB RAM
- - Microsoft MS-DOS 6.22 operating system with MSCDEX 2.10.
- - Double-speed CD-ROM drive (300K/second sustained transfer rate)
- - 65 MB of uncompressed hard disk space
- - VESA local bus (VLB) or PCI video with 1 MB RAM
- - 256 Color SVGA (640 x 480) video card
- - 100% Microsoft-compatible mouse and driver
- - Dedicated game card is highly recommended for joystick
-
- - 14,400 bps 100% Hayes-compatible modem using a 16550 UART, or
- direct Internet connection
- - A PPP account with an Internet service provider
-
- Please Note: In order to host a game in MercNet for MS-DOS, the
- MechWarrior 2: Mercenaries CD must be in your CD-ROM drive at all
- times.
-
-
-
- SECTION 2 - ABOUT INTERNET PLAY
-
- - Highly recommended that the game be played from MS-DOS MODE or DOS
- 6.22. The MS-DOS Prompt of Windows 95 is not recommended.
-
- - Does not use Microsoft DirectX network drivers.
-
- - Does NOT use WinSock or other Windows based TCP/IP stacks.
- You can't use the Win95 dialer- you have to use the dialer
- that comes with Mercnet.
-
- - Should not be installed to a compressed drive.
-
-
-
- SECTION 3 - STARTING AN INTERNET SESSION OF MERCNET
-
- 3A. ----------MS-DOS 6.22 AND MS-DOS MODE----------
-
- (1) At the DOS prompt, change to the directory where you installed
- Mercenaries.
-
- (2) Type MERCPPP and press the Enter key.
-
- This will launch a batch file. After executing several programs, the
- batch file will launch the PPP dialer. See the next section entitled
- "Connection Procedures" for instructions on how to use the PPP dialer.
-
-
- 3B. ----------MS-DOS PROMPT IN WINDOWS 95----------
-
- Although we do not recommend it, the following will work on some
- machines.
-
- (1) Right click on the Windows Desktop, and choose "New -> Shortcut"
- from the pop-up list. In the "Command Line" box, type COMMAND.COM,
- and click on Next.
-
- (2) In the "Select a name for this shortcut" box, type
- "MERCPPP Window", then click on Finish.
-
- (3) Right click on the shortcut, and select "Properties" from the
- pop-up list.
-
- (5) In the window that appears, click on the "Program" tab. This
- will bring up the program settings.
-
- (6) In the "Working:" box, type C:\MERCS (or wherever you installed
- Mercenaries).
-
- (7) In the "Batch file:" box, type MERCPPP.BAT
-
- (8) Click on the button labeled "Advanced..." This will bring up a
- dialog box called "Advanced Program Settings."
-
- (9) Click once on the line that says "Prevent MS-DOS programs from
- detecting Windows" so that there is a check in the box associated
- with it.
-
- You can now use your new short-cut anytime you want to start an
- Internet session of MercNet. It will launch the PPP dialer,
- and give you a DOS prompt which you can use to run MERCNET.
- See the next section entitled "Connection Procedures" for instructions
- on how to use the PPP dialer.
-
-
-
- SECTION 4 - CONNECTION PROCEDURES
-
- 4A. ----------CONFIGURING PPP FOR YOUR MODEM----------
-
- The first time you run MERCPPP.BAT, it will ask you to
- configure it for your particular modem and Internet service
- provider. From the PPP Menu screen, follow these steps:
-
- (1) A welcome box should be displayed.
- Press ESC to continue past it to the "Profile List" box.
-
- (2) The "Current" profile is highlighted in the "Profile List" box.
- Press the Enter key.
-
- (3) The "Configure Menu" should now appear.
- (If you have already loaded PPPMENU once during this session,
- the "Profile List" box will appear instead.
- Press F1 to bring up the "Configure Menu".)
-
- (4) The menu item labeled "Port" should be highlighted.
- Press the Enter key to bring up the "Port Menu" list box.
-
- (5) Select "I/O Port", press Enter, select the COM port your
- modem is on, and press Enter again.
-
- (6) If you are using an internal modem, you may need to set your IRQ.
- Select "Interrupt", press Enter, select the IRQ line your
- modem's COM port uses, and press Enter again.
-
- (7) Press the ESC key to return to the "Configure Menu".
-
- (7) Select "Modem" and press Enter to bring up the "Modem Menu" list box.
-
- (8) Select "Phone Number", press Enter, type the phone number of your
- Internet service provider, and press Enter again.
-
- (9) Press the ESC key to return to the "Configure Menu".
-
- (10) You should now be at the "Configure Menu" list box. Press the
- ESC key, which should bring up a "Save Changes?" dialog box.
-
- (11) Make sure the item labeled "Save and Write NET.CFG" is
- highlighted, and press the Enter key. This will return you
- to the "Profile List" box.
-
- (12) Press the ESC key, select "Yes", and press Enter.
- MERCPPP will then load the network driver, and take you
- back into PPPMENU so you can establish a PPP connection.
-
-
- 4B. ----------ESTABLISHING A PPP CONNECTION TO THE INTERNET----------
-
- Once you have configured MERCPPP for your modem and Internet service
- provider, MERCPPP is ready for you to connect to the Internet.
-
- (1) From the "Main Menu" list box, make sure the item labeled
- "Connect" is highlighted, and press the Enter key.
-
- (2) The "Profile List" box should now appear. Highlight the
- selection labeled "Current" and press the Enter key.
-
- (3) Wait for the modem to dial and for a connection to be
- negotiated with your Internet service provider.
-
- (4) If the connection succeeds, a window will appear where you can
- enter your login information (name and password).
- If the connection doesn't succeed, you will need to repeat step 2.
-
- (5) Once your login has been validated and the PPP data stream
- begins, press Alt-S to begin PPP communication.
-
- (6) Once the "IPCP Open" message appears in the upper right corner,
- select "Exit" from the "Main Menu" to exit the PPP dialer.
- NOTE: Do not select "Hang Up", or your connection to the
- Internet will be lost.
-
- At this point, MERCPPP tells you "You are now online!", and returns you to
- the DOS prompt.
-
-
- 4C. ----------STARTING MERCNET AND FINDING A GAME----------
-
- Once you have established a PPP connection to the Internet, and are back
- at the DOS prompt, type MERCS, and click on MercNet (or type MERCNET to go
- straight there).
-
- MercNet first goes to the "Connection Type" screen, where you should
- enter your callsign, click on "WATTCP DOS Internet", and click on Select.
-
- MercNet next takes you to the "Internet Connection" screen, which
- is like an Internet phonebook of places to find MechWarriors ready to
- join combat. Initially, it just lists the main Activision server, but
- you can add new servers or individual games if you know their IP address
- (see below). Click on a server, then click on "Connect".
- MercNet will then go to the main game selection screen, which behaves
- just as it does in normal games of MercNet.
-
- If you get an error dialog box at this point, the server you chose
- is probably unavailable. Press CONTROL-Q, type MERCNET again, and choose
- a different server.
-
-
- 4D. ----------CONNECTING DIRECTLY TO AN IP ADDRESS----------
-
- At the "Internet Connection" screen described above, you can connect
- connect directly to a game at a particular IP address even if no
- servers are available near you. To do this, add the IP address of
- the person hosting the game to the Internet Connection screen's list
- of addresses. It's easy to do; here are the steps:
-
- (1) Click on the button labeled "Add". This will bring up the
- "Server Entry" dialog box.
-
- (2) In the text field labeled "Description", type a textual
- description to be listed with that IP address and press the
- Enter key.
-
- (3) In the text field labeled "IP Address", type the IP address
- you wish to connect to.
-
- (4) Click on the button labeled "Accept", which will return you to
- the Internet Connection screen.
-
- (5) Click on entry that you just created, and then click on the
- "Connect" button.
-
- This will take you to the game selection screen, which behaves just as
- it does in normal games of MercNet. You will now be able to join
- games hosted by the person whose IP address you entered.
-
-
- 4E. ----------DISCONNECTING----------
-
- When you are done fighting, and are back at the DOS prompt,
- you can disconnect from your Internet Service Provider. To do this,
- type MERCPPP from the DOS prompt and select "Hangup" from the "Main Menu".
- You should also turn off your modem. You may also wish to close
- the DOS Box (in Win 95) or reboot (in DOS) to unload the drivers
- loaded by MERCPPP.
-
-
- 4F. ----------CONFIGURING PPP TO LOGIN WITH PAP----------
-
- (1) Run MERCPPP.BAT.
- A welcome box should be displayed.
- Press ESC to continue past it to the "Main Menu" box.
-
- (2) The "Connect" item is highlighted in the "Main Menu" box.
- Press enter to continue to the "Profile List" box.
-
- (3) The "Current" profile is highlighted in the "Profile List" box.
- Press the F1 key. This will take you to the "Configure Menu".
-
- (4) The "Port" item is highlighted in the "Configure Menu" box.
- Press enter to continue to the "Port Menu".
-
- (5) Highlight the "Connection Type" item and press enter.
- This will take you to the "Connection Type" menu.
-
- (6) Highlight the selection "Modem" and press enter.
- This will tell PPPMENU not to bring up a Terminal window when
- you connect to your ISP.
- You will be returned to the "Port Menu".
-
- (7) Press <ESC> once to get back to the "Configure Menu".
- Highlight the "Authentication" item and press enter
- This takes you to the "Authentication Menu".
-
- (8) Highlight the "PAP Only" item and press enter.
- This selects Password Authentication Protocol (PAP) as your
- authentication type.
-
- (9) Highlight the "Id and Password" item and press enter.
- This will prompt you to configure PAP with the username
- and password used for your ISP. You should do so.
-
- Upon successful configuration you will see the box
- "User changed" in the top left corner of your screen.
-
- (9) Press <ESC> twice and when asked to "Save Changes?" select
- "Save and Write NET.CFG" and press enter.
-
- (10) Press <ESC> to return to the "Profile List".
- You are now ready to have PPPMENU log you in using the
- Password Authentication Protocol (PAP).
-
-
- 4G. ----------CONFIGURING PPP TO LOGIN WITH TERMINAL----------
-
- (1) Run MERCPPP.BAT.
- A welcome box should be displayed.
- Press ESC to continue past it to the "Main Menu" box.
-
- (2) The "Connect" item is highlighted in the "Main Menu" box.
- Press enter to continue to the "Profile List" box.
-
- (3) The "Current" profile is highlighted in the "Profile List" box.
- Press the F1 key. This will take you to the "Configure Menu".
-
- (4) The "Port" item is highlighted in the "Configure Menu" box.
- Press enter to continue to the "Port Menu".
-
- (5) Highlight the "Connection Type" item and press enter.
- This will take you to the "Connection Type" menu.
-
- (6) Highlight the selection "Modem - Terminal" and press enter.
- This will tell PPPMENU to bring up a Terminal window when
- you connect to your ISP so that you can manually enter your
- username and password.
- You will be returned to the "Port Menu".
-
- (7) Press <ESC> once to return to the "Configure Menu".
- Highlight the "Authentication" item and press enter.
- This takes you to the "Authentication Menu"
-
- (8) Highlight the "None" item and press enter.
- Press the <ESC> key twice and when asked "Save Changes?"
- Highlight "Save and Write NET.CFG" and press enter.
-
- (9) Press <ESC> to return to the main menu.
- You are now ready to log in to your ISP manually via
- "Terminal Mode".
-
-
- SECTION 5 - PERFORMANCE TIPS
-
- 5A. ----------CONNECTION SPEED----------
-
- The faster the modem speed, the smoother the gameplay will be.
- This is a variable that depends not only on the speed of your connection
- to the Internet, but also the speed of the other players' connections.
- Players on slower connections will appear to jump around the screen rather
- than move fluidly.
-
- You may be tempted to turn compression on, or to select a line speed
- much higher than the modem connection speed- but don't!
- Modem compression should be turned OFF, as it causes data to be sent in
- big blocks, which makes everything jerky. Error correction may also
- cause data to be sent in big blocks, so use it with caution.
-
- 5B. ----------NUMBER OF PLAYERS----------
-
- The more players that participate in a game, the more data needs to be
- transmitted every second. In an 8 player game, there is too much data
- for 28.8 modems to handle. If all players are noticing jumpiness or
- temporary pauses, there are probably too many players in the game for
- the current speed of connection.
-
- We recommend the following number of players per connection speed:
-
- 3 players - 14,400 bps connection
- 5 players - 28,800 bps connection
- 8 players - 57,600 bps connection
-
-
- 5C. ----------LOCAL OPTIONS----------
-
- MercNet has features that were designed to support a wide range of
- computers. When you initially configure MercNet for play, MercNet will
- make several default settings regarding which features should be used
- and which should be turned OFF.
-
- The trade-offs are different for each user, so we allow any machine to
- run any options, but please keep in mind that the higher the level of
- detail, the more demanding the machine requirements.
-
- The two factors that most affect the performance of Mercenaries are the
- speed of your processor and the speed of your video card. Given the
- limitations of your current system, there are a number of ways you
- can boost the performance of the game by scaling back the features
- you use:
-
- (1) Run the game at a low resolution.
-
- Resolution can be adjusted by pressing the ESC key in a mission or in
- the shell, and selecting "Combat Variables". 320x200 should provide
- the best performance. In 320x200 mode, less than one quarter as many
- pixels get drawn per frame as in 640x480 mode.
- Note: The resolution can only be changed in the shell prior to the
- fighting simulation.
-
- (2) Turn off the cockpit and video displays.
-
- The cockpit uses a lot of polygons and can be disabled by pressing the U
- key during a mission. The targeting video display can be disabled by
- pressing F4 twice. Avoid using other video displays such as down view,
- rear view, missile view, etc.
-
- (3) Turn off some of the combat variables.
-
- The combat variables can be adjusted by pressing the ESC key in a
- mission or in the shell, and selecting "Combat Variables".
-
- Object Textmaps: Try turning these OFF.
- Terrain Textmaps: Try turning these OFF.
- Display Detail: Try switching to LOW.
- Object Density: Try switching to LOW.
- Explosion Chunks: Try turning these OFF.
- Particles: Try turning these OFF.
- Multiple Lights: Try turning these OFF.
- Shadows: Try turning these OFF.
-
- Implementing just some of the changes listed above should be sufficient
- to get the game running reasonably on any machine. Other options can be
- left ON, as their performance cost is low.
-
-
- Here are some recommended performance guidelines:
-
- 486 (all speeds): 320x200, all options off
- Pentium (60-75mhz): 320x200, all options off
- Pentium (90-133mhz): 320x200, all options on
- -or-
- 640x480, all options off except shadows
- Pentium (150-200mhz): 640x480, all options on
-
-
-
- SECTION 6 - COMMON INSTALLATION AND CONNECTION PROBLEMS
-
-
- 6A. ----------MODEMS----------
-
- ***Question***
- I don't know what COM port and IRQ to use. Help!
- ***Answer***
- MERCPPP installs a helpful utility called PPPSHARE\FIND_COM.EXE which
- finds all the COM ports. To use it, go to the DOS prompt, then type
- CD \MERCS
- MERCPPP (if you haven't run it once already)
- CD PPPSHARE
- FIND_COM
- Then write down the COM ports and IRQ settings it displays, and
- enter the right one into MERCPPP next time you run it.
- Be careful not to use the same COM port as your mouse uses!
-
- ***Question***
- The game cannot detect my modem when I am in DOS. Is this a problem
- with my modem?
- ***Answer***
- You may have an internal U.S. Robotics WinModem. This modem is not
- compatible with DOS programs. Also, it does not emulate the regular
- serial chips so it cannot be detected by DOS.
- Modems that say "Windows Only" really mean it- they can't be used with DOS
- games.
-
- ***Question***
- I am trying to play the game in DOS 6.22 using the modem on my
- Aptiva/M-Wave system, but I can't get it to work. How come this is
- happening?
- ***Answer***
- The M-Wave modem supports MercNet DOS from a Windows 95 DOS prompt and
- DOS 7.0. However, the M-Wave modem cannot be used in DOS 6.X.
-
- ***Question***
- The person I was playing with got disconnected and now I want to play
- again. What do I do?
- ***Answer***
- You must return to the Transport Selection screen and repeat the
- process you used to connect the first time.
-
- ***Question***
- My modem does not respond when I call the modem of another player who
- has just disconnected from a previous game.
- ***Answer***
- If it is an external modem, switch it off and then on and try to
- connect. If it is an internal modem, go back to the MERCS directory
- and then return to MercNet and try connecting again.
-
- ***Question***
- There seems to be a lag in game play and the other 'Mechs keep
- disappearing when using modems and slower machines.
- ***Answer***
- Your machine probably has an old 8250 serial chip. You need to upgrade
- to a serial port with a 16550 serial chip. You can tell what kind of
- serial chip you have by running MSD.
-
-
- ***Question***
- How do I disable call waiting?
- ***Answer***
- If your phone line has the Disable Call Waiting feature, you can
- disable call waiting by including the appropriate command in front of
- the phone number you are calling. This will prevent anyone from
- interrupting the call. For example:
-
- Name: John Doe
- Number: *70,,,1-818-555-1212
-
- Where "*70" is the code to disable call waiting, and the commas (,) are
- simply used to provide a delay so you can hear the special dial tone
- that acknowledges your code. Check with your local phone company
- regarding how to disable call waiting for your particular area; you
- might need to use some other code instead of *70, for instance, #70.
-
- Only the person placing the call can disable call waiting!
-
-
- 6B. ----------ISP LOGIN----------
-
- ***Question***
- I don't have an Internet service provider. How do I get one?
- ***Answer***
- On the North American version of Mercenaries, there is an offer for an
- Internet service provider included on the CD (see the information card
- in the box for details).
-
- ***Question***
- My username and password are not accepted by my Internet service
- provider. I keep getting a message that says "Invalid login" or
- "Username not found".
- ***Answer***
- This indicates that your account with your Internet service provider is
- not active, or that you have forgotten your login information. Please
- contact your Internet service provider directly to address this
- problem.
-
- ***Question***
- How do I get my Internet service provider to use PPP?
- ***Answer***
- Most Internet service providers (ISP's) include PPP access as part of
- their standard package. Contact your Internet service provider for
- specific instructions on how to get your account set up for PPP access.
- Some ISP's have different phone numbers for PPP access, while others
- assign a different username to activate PPP.
-
- ***Question***
- My LAN has a direct connection to the Internet. How can I play
- Mercnet over the 'Net?
- ***Answer***
- Mercnet uses the Packet Driver API to access the ethernet card.
- It reads the IP address and gateway from the file WATTCP.CFG.
- If you have the WATTCP utilities installed and working, you can
- use the same WATTCP.CFG for Mercnet as you do for them.
- Check out http://dark.uwaterloo.ca for more information on Wattcp
- and Internet applications based upon it.
-
-
- 6C. ----------MERCNET LOBBY----------
-
- ***Question***
- Why does it take so long to bring up the MercNet pilot's lounge?
- ***Answer***
- There is some delay while MercNet is negotiating with the remote host
- for the game and player information.
-
- ***Question***
- Why do some players' messages come in bursts in the chat window?
- ***Answer***
- Depending on each player's type of Internet access, they may encounter
- latency problems that delay the transmission of their data.
-
- ***Question***
- After I play a game over the Internet, and try to switch back to playing
- IPX games, I can't get into the list of games!
- ***Answer***
- This is a known problem that will be fixed in the final release of the
- Internet driver. For now, if you want to play over IPX after playing
- over the Internet, quit out of MercNet and start it again before selecting
- IPX.
-
-
- 6D. ----------GAMEPLAY----------
-
- ***Question***
- Why does the other player's 'Mech seem to jump around and jitter?
- ***Answer***
- This happens when there is a lot of delay between another player
- sending information and your computer receiving it. To avoid this
- problem, try a faster connection, try playing with less people in
- each game, or try playing other people who use your Internet service provider.
- See the section labeled "Performance Tips" in this document for details.
-
- ***Question***
- The other player disappeared briefly and then reappeared in a different
- place. Why did this happen?
- ***Answer***
- This occurs when there is a momentary block in the flow of data from
- the other computer to your computer. This can be due to network
- traffic, or due to temporary slow-downs on the other player's machine.
-
- ***Question***
- The other player disappeared and never came back again.
- ***Answer***
- This means that your connection to the other player has been severed at
- some point. It may be that one of the Internet service providers in
- the connection had a server block up, or it may mean there was a
- problem with one of the players' computers on either end.
-
- ***Question***
- I keep hitting the other player dead on, but his 'Mech takes damage
- very slowly.
- ***Answer***
- This happens when there is a lot of delay between another player
- sending information and your computer receiving it. To avoid this
- problem, try a faster connection, and try playing with other people
- who use your Internet service provider. This will ensure that the
- data doesn't have to travel over to many bridges.
-
- ***Question***
- I am unable to do any damage to another player.
- ***Answer***
- This can happen if there is a long delay in getting data to or from
- the other computer. If the delay clears up, gameplay will return to
- normal. If not, try reconnecting or finding players who are using the
- same Internet service provider as you.
-
- ***Question***
- The other player sees his 'Mech in a totally different position than
- where I see his 'Mech.
- ***Answer***
- This can happen if there is a long delay in getting data to or from
- the other computer. If the delay clears up, gameplay will return to
- normal. If not, try reconnecting or finding players who are using the
- same Internet service provider as you.
-
- ***Question***
- Why don't my joystick settings carry over from Mercenaries for Windows 95?
- ***Answer***
- Mercenaries for Windows 95 uses a different file for joystick
- configuration than MercNet and Mercenaries for DOS. To configure
- your joystick for MercNet, run the DOS version of Mercenaries
- (MERCS.EXE) and use the "Cockpit Controls" screen from the "Options"
- button.
-
- ***Question***
- Why don't I hear any sound in the missions?
- ***Answer***
- If you installed the Windows 95 version of Mercenaries, you will need to
- run SETSOUND.BAT from your Mercenaries directory to configure your sound
- card for MercNet.
-
-
-
- SECTION 7 - IF YOU STILL HAVE PROBLEMS...
-
- Be sure to consult the Mercenaries Help file first- it contains answers to
- some of the most frequently asked questions, and might help you solve
- the problem faster. If, after reviewing the Mercenaries Help file, you
- are still experiencing problems, or if you have any comments, questions
- or suggestions about Mercenaries, please feel free to contact us via any
- of the online services listed below.
- When you report your problem, be sure to include the following information
- in your message:
-
- 1. Complete product title.
-
- 2. Exact error message reported (if any) and a brief description of
- the problem.
-
- 3. Your computer's processor type and speed (e.g. 486 DX2/66, Pentium
- 90...)
-
- 4. Video and sound card makes and models (e.g. Diamond Stealth
- 64 video, Sound Blaster 16 sound...)
-
- 5. Network information (e.g. driver you're selecting in MercNet, name
- of your Internet Service Provider, modem or direct connection,
- speed of modem or direct connection)
-
- Please note: support for MercNet is provided through online services only.
-
-
- Online Services
- ---------------
-
- Services with Activision Forums, E-Mail and File Library Support:
-
- Internet E-mail:
- support@activision.com
- World Wide Web:
- http://www.activision.com
- America Online:
- Use keyword Activision to locate the Activision forum.
- Microsoft Network:
- From any MSN window, pull down the Edit menu and select Go
- To and then Other Location. At the prompt, type "Activision"
- and click OK.
- CompuServe:
- 76004,2122 or [GO GAMBPUB]
- Activision BBS:
- 310-479-1335 Up to 28,800 baud; Settings: 8 Bits, No
- Parity, 1 Stop Bit (8, N, 1)
-
-
- North America
- -------------
-
- Fax:
-
- 310-479-7355, 24 hours a day
-
- FaxBack:
-
- 310-473-6453, 24 hours a day
-
- Mail:
-
- Activision
- Customer Support
- P.O. Box 67713
- Los Angeles, CA 90067
-
-
-
- UK and Europe
- ----------------------
-
- Activision
- Long Island House, 3A
- 1/4 Warple Way
- London, W3 ORQ
- United Kingdom.
-
- Technical Support: 0990 143525
- Customer Service: 0181 7429400
-
- You can contact UK Customer Service between the hours of
- 1:00pm and 5:00pm (UK Time) Monday through Friday (except
- holidays).
-
-
- Australia and Pacific Rim
- --------------------------------
-
- ACTIVISION AUSTRALIA AND PACIFIC RIM
- P.O. Box 873
- Epping, NSW 2121
- Australia
-
- Phone: 1902 962 000
-
-
- FOR TECHNICAL SUPPORT AND CUSTOMER SERVICE IN AREAS NOT LISTED, PLEASE
- CONTACT YOUR LOCAL DISTRIBUTOR OR ACTIVISION VIA AN ONLINE SERVICE.
- (PLEASE NOTE: ACTIVISION ONLINE SUPPORT IS IN ENGLISH ONLY).
-