\paperw8640 \margr0\margl0\ATXph0 \plain \fs20 \f1 Microsoft's KeyFax and KeyData services are free and provide in-depth technical support to anyone who owns a Microsoft applic
ation and either a fax or modem. \par
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* KeyFax (call 01189 270080) is a central repository of technical articles FAQs and is compliled by Microsoft engineers. Simply dial into KeyFax, order a catalogue which lists all the support topics and articl
es available and then have the requested information faxed back.\par
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* KeyData (call 0118 9270065) is a bulletin board service (BBS) access to which requires a modem and some form of communications software (you could use the Terminal facility di
rectly from within Windows). Simply dial in with your modem and choose your desired help topic from a series of menus. \par
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* KeyData is also the place to look for new software drivers and patches so once you've downloaded the software you need, y
ou can be up and running again within minutes. You'll even find the latest versions of Internet Information Server and Internet Explorer Web browser on KeyData too.