Il Mio Computer 2002 February/il-mio-computer-2b-2002.iso/Internet/ie6win98/README.CAB/support.txt

Text File | 2001-08-30 | 19.3 KB | 758 lines

SERVIZIO SUPPORTO TECNICO CLIENTI


Nome prodotto: Internet Explorer 6

Di seguito sono contenute informazioni per ottenere il supporto pi∙ adatto
alle proprie esigenze.
Per qualsiasi domanda riguardante un prodotto Microsoft:
ò consultare la documentazione ed altro materiale stampato incluso
  nella confezione del prodotto
ò consultare la guida in linea
ò consultare i file LEGGIMI presenti nei dischi del prodotto
ò consultare le informazioni tecniche disponibili su Internet all'indirizzo
  www.microsoft.com/italy/support/
Se non si trova una soluzione, Φ possibile ricevere informazioni su come
ottenere assistenza per i prodotti contattando la filiale Microsoft del
proprio paese (per l'Italia chiamare il numero 0270 398 398).




Supporto in autonomia (self-help)
---------------------------------

Il sito Microsoft Personal Online Support contiene informazioni tecniche
specifiche rivolte in modo particolare agli utenti finali. L'indirizzo del
sito Internet Φ http://www.microsoft.com/italy/support/


Prodotti inclusi nell'acquisto di un nuovo computer (preinstallati)
-------------------------------------------------------------------

Se Internet Explorer e Outlook Express erano inclusi con l'acquisto del
computer, il produttore del computer dovrα fornire il servizio di supporto
tecnico per questa versione del prodotto. Per maggiori informazioni
contattare il produttore del proprio PC oppure visitare
http://support.microsoft.com/directory/directory/oemdirectory.asp
(informazioni in lingua inglese).


Supporto assistito a pagamento
------------------------------

Gli operatori del supporto tecnico Microsoft sono disponibili dalle 9
alle 18, dal luned∞ al venerd∞, al numero 0270 398 398. Dopo aver usufruito
delle richieste gratuite Φ possibile richiedere un supporto a pagamento.
Per informazioni aggiornate su prezzi e condizioni visitare il sito Internet
all'indirizzo http://www.microsoft.com/italy/support/


Supporto tecnico nel mondo
--------------------------

Di seguito sono indicati i numeri di telefono delle filiali Microsoft
nei vari paesi.

I numeri di telefono sono soggetti a cambiamenti. Per un elenco aggiornato
visitare il sito http://support.microsoft.com/directory e fare clic su
Worldwide support. Se nessuna filiale Microsoft Φ presente nel proprio paese,
rivolgersi al rivenditore presso cui Φ stato acquistato il prodotto Microsoft.


Africa sud orientale e isole dell'Oceano Indiano
Vedi Sud Africa

America Centrale
Technical Support/Soporte Tecnico: [phone]
Technical Support E-Mail: [e-mail]
Customer Service: [phone]
Customer Service E-mail: [e-mail]

America Latina
Microsoft Latin American Headquarters (U.S.A.)
Phone: [phone]
Fax: [phone]
Customer Service: [phone]
Technical Support: [phone]

Arabia Saudita
Phone: [phone]
Fax: [phone]
Technical Support (Personal Operating System and Desktop Applications only):
Phone: [phone] (toll-free within Saudi Arabia)
Fax: [phone] (press 2 to send a fax)

Arabia Saudita, Regno
Phone: [phone]
Fax: [phone]
Technical Support (Personal Operating System and Desktop Applications only):
Phone: [phone] (toll free within Saudi Arabia)
Fax: [phone]

Argentina
Microsoft de Argentina S.A.
Phone: [phone]
Fax: [phone]
Customer Service: 54-11-4316-4600
Technical Support: 54-11-4316-4664

Armenia
Vedi Russia

Australia
Microsoft Pty. Ltd.
Phone: 13 20 58
Fax: [phone]
Technical Support Phone: 13 20 58

Austria
Microsoft Ges.m.b.H.
Fax: [phone]
Information Services: 08000-123 345
Fax: [phone], [e-mail]
Direct Services (Updates, etc.): (43) -(1) 795 67028, Fax: (43) -(1) 795 67029,
[e-mail]
Standard Support (Installation and Handling): (43) -(1) 50222-2255

Azerbaigian
Vedi Russia

Belarus
Vedi Russia

Belgio
Microsoft BVBA
Phone: [phone]
Fax: [phone]
Support Network Info Center: 02 - 5139979
Microsoft Subscription Centre (MSDN): [phone]
Microsoft Subscription Centre (TechNet): [phone]
Technical Support:
02-5133274 (Dutch speaking)
02-5023432 (English speaking)
02-5132268 (French speaking)

Bolivia
Customer Service: 0800-2029
Technical Support: 0800-3443

Brasile
Microsoft Informatica Ltda.
Phone: (55) (11) 5504-2155
Fax: (55) (11) 5504-2227 or (11) 5504-2228
Technical Support:
Phone: (55) (11) 3444-6844
Fax: (55) (11) 5506-7621
Automatic Fax: (55) (11) 5506-8506
Customer Services: (55) (11) 5853-2345
Customer Services Fax: (55) (11) 5853-2343

Canada
Microsoft Canada Co.
Phone: [phone]
Information Centre: 1 [phone]
Bilingual technical support: 1 [phone]
Text Telephone (TTY/TDD): [phone]

Caraibi
Microsoft Caribbean, Inc.
Phone: [phone]
Fax: [phone] or [phone]
Technical Support/Soporte Tecnico: 1-877-672-3842
Technical Support E-mail: [e-mail]
Customer Service: [phone] for area codes 787 & 809 only,
506-298-2000 for other areas
Customer Service E-mail: [e-mail]

Ceca, Repubblica
Microsoft s.r.o.
Eltodo centrum
Novodvorska 1010/14B
142 01 Praha 4 Phone: (420) (2) 611 97 111
Fax: (420) (2) 611 97 100
Hotline: (420) (2) 2150 3222
Infoservice: (420) (2) 21 777 222

Cile
Microsoft Chile S.A.
Phone: [phone]
Fax: [phone]

Cina
Microsoft (China) Co. Ltd.
6/F, Beijing Sigma Center
No. 49, Zhichun Road, Haidian District
Beijing, 100080, PRC
Phone: (011) -(86) 10-6261 7711
Fax: (011) -(86) 10-6253 6630

Microsoft Asia Regional Engineering Center
19th - 20th Floor, Metro Tower
No. 30 Tian Yao Qiao Road
Shanghai, 200030, PRC
Phone: (011) -(86) 21-64691188/ (011) -(86) 21-6469 8899
Fax: (011) -(86) 21-6469 1166 / (011) -(86) 21-6469 9900

Colombia
Microsoft Colombia
Customer Service - Lφnea de Respuesta Microsoft (Santa FΘ de Bogotß D.C.)
Phone: [phone]
To place calls outside Bogotß: 9800-5-10595 or 9800-9-1055
Fax: [phone]

Corea
Microsoft CH
Phone: (82) (2) 531-4500
Fax: (82) (2) 531-1724
Customer Satisfaction Center: 080-985-2000 (toll-free domestic only),
(82) (2) 558-8161
Game and Hardware Service Center: [phone] (toll-free domestic only)
Technical Support: (82) (2) 508-0040
Microsoft FastTips: (82) (2) 3453-7555
Internet: http://www.microsoft.com/korea/support/

Costa Rica
Phone: [phone]
Fax: [phone]

Croazia
Microsoft Hrvatska d.o.o.
Trg D. Petrovica 3
10 000 Zagreb
Phone: (385) (1) 4802 500
Fax: (385) (1) 4843 688
Product Support Phone: (385) (1) 393539, e-mail: [e-mail]
Customer Service Phone: (385) [phone], e-mail: [e-mail]

Danimarca
Microsoft Denmark
Phone: [phone]
Fax: [phone]
Technical Support: (45) 44 89 01 11
Sales Support: (45) 44 89 01 90

Dominicana, Repubblica
Phone: [phone]
Fax: [phone]

Dubai
Microsoft Middle East
Phone: (971) (4) 3973888
Fax: (971) (4) 3972244
Technical Support (Personal Operating Systems and Desktop Applications only):
Phone: (971) (4) 3975443
Fax: (971) (4) 3972304
E-mail: [e-mail]
Customer Service Center (Version upgrade/ Technet and MSDN subscription):
Phone: (971) (4) 3975752
Fax: (971) (4) 3972304

Ecuador
Corporation Microsoft del Ecuador S.A.
Phone: [phone]
PBX: 593-2-460 453
Fax: [phone]

Egitto
Technical Support (Personal Operating Systems, Desktop Applications,
and Development Tools Installation only):
Phone: [phone]
Fax: [phone]
E-mail: [e-mail]

El Salvador
Phone: [phone]
Fax: [phone]

Estonia
Technical Support: (372) 650 49 99
For other phone numbers, see Latvia

Filippine
Microsoft Philippines
Phone: [phone]
Technical Support:
Phone: [phone]
Fax: [phone]

Finlandia
Microsoft OY
Phone: [phone]
Fax: [phone]
Technical Support: [phone]
Sales Support: [phone]

Francia
Phone: [phone] (*)
Customer Service Phone: [phone] (*) followed by 2
Fax: [phone]
Telex: MSPARIS 604322
Technical Support:
Phone: [phone] (*) followed by 1
Fax: [phone]
(*) indigo number 0,98 F TTC per minute

Galles
Vedi Regno Unito

Georgia
Vedi Russia

Germania
Microsoft GmbH
Telephone: [phone]
Fax: [phone]
Standard Support (Installation and Handling): (01805) 67 22 55
General information about Microsoft support in central Europe:
Fax: [phone]

Giamaica
Phone: [phone]
Fax: [phone]

Giappone
Microsoft Company Ltd.
Technical Support (Standard Support): (81) (3) 5354-4500
Technical Support options/ Support Contract: (81) (3) 5354-4700
Information Center (Presales Product Support):
Tokyo Phone: (81) (3) 5454-2300
Osaka Phone: (81) (6) 6347-9300
Customer Service Phone (Version upgrade/Registration):
Phone: (81) (3) 5454-2300
Fax: (81) (48) 226-5511

Golfo, Paesi del e Mediterraneo orientale
PO Box 52244
Dubai, UAE
Phone: [phone]
Fax: [phone]

Personal Support Contact Details: (Personal Operating Systems and
Desktop Applications only):

Golfo, Paesi del (Bahrein, Malta, Qatar e Emirati Arabi Uniti)
Phone: [phone]
Fax: [phone]
E-mail: [e-mail]

Libano (Cipro e Libano)
Phone: [phone]
Fax: [phone]
E-mail: http://[e-mail]/

Oman
Phone: [phone]
Fax: [phone]
E-mail: [e-mail]

Pakistan
Phone: [phone]
Fax: [phone]
E-mail: http://[e-mail]
Customer Service Center (Version upgrade / TechNet and MSDN subscription):
Phone: (971) (4) 3975752
Fax: (971) (4) 3972304

Grecia
Microsoft Hellas, S.A.
Phone: (30) (1) 94 99 100
Fax: (30) (1) 68 06 780
Technical Support:
Phone: (30) (1) 94 99 100
Fax: (30) (1) 61 09 528

Guatemala
Phone: [phone]
Fax: [phone]

Hong Kong SAR
Microsoft Hong Kong Limited
Fax: [phone]
Microsoft Information Hotline: [phone]
Microsoft Technical Support: (852) 2388-9600

India
Microsoft India
Phone: (91) (80) 559 5733, (91) (11) 629 4600, 629 4601, (91) (22) 285 0193
Fax: (91) (80) 559 7133, (91) (11) 629 2650

Indonesia (SP)
Microsoft Indonesia - Jakarta
Technical Support:
Phone: [phone]
Fax: [phone]

Inghilterra
Vedi Regno Unito

Irlanda
Technical Support: 706 5353
Vedi Regno Unito

Irlanda del Nord
Vedi Regno Unito

Islanda
Vedi Danimarca

Israele
Microsoft Israel Ltd.
Reception:
Phone: [phone]
Fax: [phone]
Customer Service and Information Center:
Phone: [phone]
Fax: [phone]
Technical Free Support for Windows and Office:
Phone: [phone]
Fax: [phone]

Italia
Microsoft Srl
Phone: (39) (2) 70-398-398
Fax: (39) (2) 70-392-020
Microsoft Rome Office: (39) (6) 5095-01
Fax: (39) (6) 5095-0600
Customer service (New product info, product literature): (39) (2) 70-398-398
Customer service for IT/Operatori del Settore IT: (39) (2) 70-398-398
Technical Support: (39) (2) 70-398-398
Microsoft Consulting Service: (39) (2) 70-398-398

Kazakhstan
Vedi Russia

Kirghizistan
Vedi Russia

Kuwait
PO Box 5244
13053 Safat
Phone: [phone]
Fax: [phone]
Technical Support (Personal Operating Systems, Desktop Applications and
Developer Tools only):
Phone: [phone]

Lettonia
Microsoft
Phone: [phone]
Fax: [phone]
Technical Support: 371 760 5004

Liechtenstein
Vedi Svizzera

Lituania
Technical Support: 370 272 3035
For other phone numbers, see Latvia

Lussemburgo
Microsoft BVBA
Phone: [phone]
Fax: [phone]
Support Network Info Center: 31-2-5139979
Microsoft Subscription Centre (TechNet): 353-1883-1002
Microsoft Subscription Centre (MSDN): 353-1883-1014
Technical Support:
32-2-513 3274 (Dutch speaking)
32-2-502 3432 (English speaking)
32-2-513 2268 (French speaking)

Malesia (SP)
Microsoft (Malaysia) Sdn Bhd:
Phone: (6) [phone]
Fax: (6) [phone]
Customer Services:
Phone: Toll-free 1-800-88-3249
Fax: (6) [phone]
Technical Support:
Phone: (6) [phone]
Fax: (6) [phone]

Marocco
Microsoft Afrique Du Nord et de l'Ouest
Phone: [phone]
Fax: [phone]

Medio Oriente
Microsoft Middle East
Phone: [phone]
Fax: [phone]
Technical Support (Personal Operating Systems and Desktop Applications only):
Phone: (971) (4) 397 5443
Fax: (971) (4) 397 2304
E-mail: [e-mail]
Customer Service Center (Version upgrade / TechNet and MSDN subscription):
Phone: (971) (4) 299 5082
Fax: (971) (4) 299 5097

Messico
Microsoft MΘxico, S.A. de C.V.
Phone: [phone]
Fax: [phone]
Applications and Operating Systems: 52 5 265-3399
Developers tools and Server operating systems: 52 5 267-2190
Customer Service: 52 5 265-3380
Resellers: 52 5 267-2110
Fax: [phone]

Norvegia
Microsoft Norge AS
Phone: [phone]
Fax: [phone]
Technical Support: (47) 22 02 25 50
Sales Support: (47) 22 02 25 80

Nuova Zelanda
Microsoft New Zealand Ltd.
Phone: [phone]
Fax: [phone]
Technical Support:
Phone: [phone]
Fax: [phone]

Paesi Bassi
Microsoft BV Telefoon: 020-5001500 Microsoft Contact Center: 020-5001005
Microsoft Subscription Centre (MSDN): 020-5001037 Microsoft Subscription
Centre (Technet): 020-5001035
Technische ondersteuning:
╖ Netherlands (Dutch):[phone]
╖ Netherlands (English): [phone]
Internet: http://support.microsoft.com/directory
Microsoft Consulting Services Benelux:
Netherlands, Belgium and Luxemburg: 31 (0) 20 5001005
Information Services and Subscriptions:
TechNet:
╖ Netherlands: [phone]
╖ Belgium: 32 2 5022176
╖ Luxemburg: 32 2 5022176
Microsoft Developer Network:
╖ Netherlands: [phone]
╖ Belgium: 32 2 5138684
╖ Luxemburg: 32 2 5138684

Panama
Phone: [phone]
Fax: [phone]
Technical Support/Soporte Tecnico: [phone]
Support E-mail/Correo Electronico Para Soporte Tecnico: [e-mail]
Customer Service/Centro de Servicios: [phone]
Customer Service E-mail/Correo Electronico para Atencion a Usuarios:
[e-mail]

Papua Nuova Guinea
Vedi Australia

Paraguay
Customer Service: 595 21 498-190
Technical Support: 595 21 495-865

Per∙
Phone: [phone]
Customer service: (511) 1 215-5002
Technical Support: (511) 1 215-5005
InfoEmpresa: (511) 1 215-5006
Events information: (511) 1 215-5010
Fax: [phone]

Polinesia francese
Vedi Francia

Polonia
Microsoft Sp. z o.o.
Phone: (48) (22) 431-10-00 and (48) (22) 431-10-01
Fax: (48) (22) 431-10-02
Information Service: (48) (22) 431-19-99
Technical Support: (48) (22) 431-19-99 and (48) (801) 308-801

Portogallo
Microsoft Portugal MSFT, Lda.
Phone: [phone]
Fax: [phone]
Technical Support:
Standard Support: (351) 21 4409280
Fax: [phone]

Portorico
Soporte Tecnico: [phone] or 1-877-672-3842
Support E-mail/Correo Electr≤nico Para Soporte Tecnico: [e-mail]
Customer Service/Centro de Servicios: [phone] para c≤digos de ßreas 787
y 809 solamente
Customer Service E-mail/Correo Electr≤nico para Atenci≤n a Usuarios:
[e-mail]

Regno Unito
Microsoft Limited
Phone: [phone]
Fax: [phone]
Technical Support:
Desktop Applications, Home Products, Personal Operating Systems, and Hardware:
0870 50 10 100
Developer Products: 0870 50 10 200
Business Systems: 0870 50 10 300
Customers phoning from Ireland should dial 706 5353 for technical support
Pre-Sales Information: Microsoft Connection (0345) 00 200

Romania
Microsoft s.r.l.
Phone: (40) (1) 222 90 16
Fax: (40) (1) 222 90 12
Technical Support: (40) (1) 312 09 48

Russia
Microsoft Z.A.O.
Microsoft Information Center:
Phone:
Moscow: [phone]
St. Peterburg: [phone]
Novosibirsk: [phone]
Kiev: [phone]
Fax:
Moscow: [phone]
Technical Support:
Phone:
Moscow: [phone]
St.Peterburg: [phone]
Novosibirsk: [phone]
Kiev: [phone]
Fax:
Moscow: [phone]

Scozia
Vedi Regno Unito

Singapore
Microsoft Singapore Pte Ltd
Phone: [phone]
Fax: [phone]
Customer Services:
Phone: [phone]
Fax: [phone]
Product Support Services:
Phone: [phone]
Fax: [phone]

Slovacchia
Microsoft Slovakia s.r.o.
Bratislava Business Center IV
Prievozska 6/A
821 09 Bratislava
Phone: [phone]
Fax: [phone]
Hotline: [phone]
Infoservice: 421-2-67 296 297

Slovenia
Microsoft d.o.o.
Phone: (386) (1) 5 484 100
Fax: (386) (1) 5 848 122
Technical Support: (386) (1) 185 3449

Spagna
Microsoft Iberica SRL
Inside Spain:
Phone: [phone]
Fax: [phone]
Technical Support: 902 197 198
Customer Service: 902 197 198
Outside Spain:
Phone: [phone]
Fax: [phone]
Technical Support: (34) 91 353 69 60
Customer Service: (34) 91 353 69 60

Sud Africa
Microsoft South Africa
All Services
Phone: [phone] or 0860225567 (inside South Africa)
Fax: [phone]
Technical Support Fax: [phone]

Svezia
Microsoft AB
Phone: [phone]
Fax: [phone]
Technical Support: [phone]
Sales Support: [phone]

Svizzera
Microsoft SA
Phone: [phone]
Fax: [phone]
Customer Information:
Phone: [phone]
Fax: [phone]
Microsoft Info-Service, Postfach, 8099 Zⁿrich
Pricing, updates, etc.: 41 1 839 61 11
CompuServe: 41 1 273 10 28 (GO MSEURO Microsoft Central Europe)
Support:
Standard Technical Support (German speaking): 0848 80 - 2255
Standard Technical Support (French speaking): 41 22 738 96 88
General information about Microsoft Support in Central Europe: 0848-80-2330

Tagikistan
Vedi Russia

Tailandia
Microsoft (Thailand) Limited
Phone: [phone]
Fax: [phone]
Product Support:
Phone: [phone] through 11
Fax: [phone]

Taiwan
Microsoft Taiwan Corp.
Phone: (886) (2) 2504-3122
Fax: (886) (2) 2504-3121
Technical Support:
Phone: (886) (2) 2508-9501
Fax: (886) (2) 2508-9575

Turchia
Microsoft Turkey
Phone: [phone]
Fax: [phone]
Support Hotline:
Phone: [phone]
Fax: [phone]

Turkmenistan
Vedi Russia

Ungheria
Microsoft Hungary
Phone: [phone]
Fax: [phone]
Customer Services: (36) (1) 267-4636 (2MSINFO)
Technical Support: (36) (1) 267-7846 (2MSSUGO)

Uruguay
Phone: [phone]
Fax: [phone]
Technical Support: (598) (2) 908-0998/1998
Fax: (598) (2) 916-4445
Resellers: (598) (2) 916-4446

Uzbekistan
Vedi Russia

Venezuela
Microsoft Venezuela S.A.
Phone: [phone]
Fax: [phone]
Customer Service: 58 212 0800-MICROSOFT (0800-6427676)
Customer Service E-mail: [e-mail]
Technical Support: 58 212 0500-MICROSOFT (0500-6427676)
Technical Suport E-mail: [e-mail]
Resellers Support: 58 212 0800-MSCANAL (0800-6722625)
Resellers Suport E-mail: [e-mail]
Events information: 58 212 0500-MSEVENTOS (0500-6738368)
Events E-mail: [e-mail]