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- TELECOM Digest Thu, 24 Mar 94 11:06:00 CST Volume 14 : Issue 145
-
- Inside This Issue: Editor: Patrick A. Townson
-
- Frequently Asked Questions About Caller-ID (A. Padgett Peterson)
- CATV Modems (Dominique Gabioud)
- FCC Gopher Service (Robert Keller via Peter M. Weiss)
- Re: Country Code For San Marino (Carl Moore)
- Re: Country Code For San Marino (Bob Smeets)
- Information Wanted on Women and Telecom (Melanie Spencer)
- Request For Info: Strategic Planning For Local Exchange Carrier (J.
- Lovell)
- Re: Please Explain the Term 'Steaming Terminal' (David McCord)
- Re: Who Paid For My 550? (Terry Gilson)
- Re: Area Code 562 (Dave Niebuhr)
- Re: Telecom Business Idea (Jonathan Welch)
- Re: International Toll Free Numbers (Thierry Samama)
- Obtaining Files From International Telecommunications Union (Carl Law)
-
- TELECOM Digest is an electronic journal devoted mostly but not
- exclusively to telecommunications topics. It is circulated anywhere
- there is email, in addition to various telecom forums on a variety of
- public service systems and networks including Compuserve and GEnie.
- Subscriptions are available at no charge to qualified organizations
- and individual readers. Write and tell us how you qualify:
-
- * telecom-request@eecs.nwu.edu *
-
- The Digest is compilation-copyrighted by Patrick Townson Associates of
- Skokie, Illinois USA. We provide telecom consultation services and
- long distance resale services including calling cards and 800 numbers.
- To reach us: Post Office Box 1570, Chicago, IL 60690 or by phone
- at 708-329-0571 and fax at 708-329-0572. Email: ptownson@townson.com.
-
- ** Article submission address only: telecom@eecs.nwu.edu **
-
- Our archives are located at lcs.mit.edu and are available by using
- anonymous ftp. The archives can also be accessed using our email
- information service. For a copy of a helpful file explaining how to
- use the information service, just ask.
-
- TELECOM Digest is gatewayed to Usenet where it appears as the moderated
- newsgroup comp.dcom.telecom. It has no connection with the unmoderated
- Usenet newsgroup comp.dcom.telecom.tech whose mailing list "Telecom-Tech
- Digest" shares archives resources at lcs.mit.edu for the convenience
- of users. Please *DO NOT* cross post articles between the groups. All
- opinions expressed herein are deemed to be those of the author. Any
- organizations listed are for identification purposes only and messages
- should not be considered any official expression by the organization.
- ----------------------------------------------------------------------
-
- Date: Thu, 24 Mar 94 08:57:28 -0500
- From: padgett@tccslr.dnet.mmc.com (A. Padgett Peterson)
- Subject: Frequently Asked Questions About Caller-ID
-
-
- [TELECOM Digest Editor's Note: This file will become a permanent
- entry in the Telecom Archives. PAT]
-
- Frequently Asked Questions About Caller-ID
- v1.0 Mar. 1994
-
- 1) What is Caller-ID ?
-
- First ask "What is ANI"
-
- 2) OK, What is ANI ?
-
- ANI or Automatic Number Identification is a mechanism by which
- the different telephone companies determine what account is to be
- charged for a call, This information is passed between Telcos and
- was originally for billing purposes.
-
- Since the Telcos had it anyway, the decision was made to make it
- available to authorized parties such as 911 service and law
- enforcement agencies. ANI is also used to let a Telco operator
- know who is calling.
-
- More recently, ANI is used to report to 800 and 900 subscribers,
- who made the calls they have received, in the first case so that
- the 800 subscriber knows who the charge is for, and so that 900
- number subscribers know who to charge.
-
- 3) Now (maybe) what is Caller-ID ?
-
- Caller-ID (more properly CNID or Calling Number IDentification)is
- a Telco service that is a byproduct of (but not exactly the same
- as) ANI. In this case, only those numbers reported by subscribing
- exchanges are returned, exactly which are and which are not is at
- the Telco's discretion (in theory, since the Telco has all of the
- numbers via ANI, *something* useful could be reported for any
- call. Most Telcos do not).
-
- The Federal Government has stated that it is their intent that
- nationwide CNID be available by mid-1995.
-
- Currently there are two types of Caller-ID. The first (often
- referred to as "basic" service) just returns the calling number
- or an error message and the date/time of the call.
-
- The second ("enhanced" Caller-ID) also returns the directory
- information about the calling number.
-
- 4) How is the Caller-ID information provided ?
-
- As a 1200 baud, 7 data bits, 1 stop bit data stream usually
- transmitted following the first and before the second ring signal
- on the line.
-
- The signal is provided before the circuit is complete: picking up
- the receiver before the data stream is finished will stop/corrupt
- the transmission.
-
- Currently there are two types of information returned: a "short
- form" which contains the date/time (telco and not local) of the
- call and the calling number or error message. The "long form" can
- also contain the name and/or address (directory information) of
- the calling phone.
-
- The "short form" stream consists of a set of null values,
- followed by a two byte prefix, followed by the DATE (Month/Day),
- TIME (24 hour format), and number including area code in ASCII,
- followed by a 2s compliment checksum. Most modems/caller id
- devices will format the data but the raw stream looks like this :
- 0412303232383134333434303735353537373737xx
- or (prefix)02281334407555777(checksum)
-
- A formatted output would look like this:
-
- Date - Feb 28
- Time - 1:34 pm
- Number - (407)555-7777
-
- 5) Can a Caller-ID signal be forged/altered ?
-
- Since the signal is provided by the local Telco switch and the
- calling party's line is not connected until after the phone is
- answered, generally the signal cannot be altered from the distant
- end. Manipulation would have to take place either at the switch
- or on the called party's line. (never say "never")
-
- 6) What is "ID Blocking" ?
-
- Most Telco's providing Caller-ID have been required to also
- provide the ability for a calling party to suppress the Caller-ID
- signal. Generally this is done by pressing star-six-seven before
- making the call. In most cases this will block the next call only
- however some Telcos have decided to implement this in a
- bewildering array of methods. The best answer is to contact the
- service provider and get an answer in writing.
-
- Currently this is supplied as either by-call or by-line blocking.
- By-Call is preferred since the caller must consciously block the
- transmission on each call. By-Line blocking as currently
- implemented has the disadvantage that the caller, without having
- a second caller-id equipped line to use for checking, has no way
- of knowing if the last star-six-seven toggled blocking on or off.
-
- 7) What happens if a call is forwarded ?
-
- Generally, the number reported is that of the last phone to
- forward the call. Again there are some Telco differences so use
- the same precaution as in (6). If the forwarding is done by
- customer owned equipment there is no way of telling but will
- probably be the last calling number.
-
- 8) What happens if I have two phone lines and a black box to do
- the forwarding ?
-
- If you have two phone lines or use a PBX with outdialing
- features, the reported number will be that of the last line to
- dial. Currently there is no way to tell a black box from a human
- holding two handsets together.
-
- 9) I called somebody from a company phone (555-1234) but the
- Caller-ID reported 555-1000.
-
- Often a company with multiple trunks from the Telco and their own
- switch will report a generic number for all of the trunks.
-
- 10) I run a BBS. How can I use Caller-ID to authenticate/log
- callers ?
-
- There are two ways. The first utilizes a separate Caller-ID box
- with a serial cable or an internal card. This sends the
- information back to a PC which can then decide whether to answer
- the phone and what device should respond. Some of these are
- available which can handle multiple phone lines per card and
- multiple cards per PC.
-
- The second (and most common) is for the capability to be built in
- a modem or FAX/modem. While limited to a single line per modem,
- the information can be transmitted through the normal COM port to
- a program that again can decide whether or not to answer the
- phone and how. There is a FreeWare Caller-ID ASP script for
- Procomm Plus v2.x available for FTP from the Telecom archive.
- Most such software packages will also log each call as it is
- received and the action taken.
-
- Of course for true wizards, there are chips available (one of the
- first was the Motorolla MC14544TP) that can recognize the CNID
- signal and tranform it into a proper RS-232 (serial) signal.
-
- 11) How is security enhanced by using Caller-ID over a Call-Back
- service or one-time-passwords for dial-up access ?
-
- Caller-ID has one great advantage over any other mechanism for
- telephone lines. It allows the customer to decide *before*
- picking up the receiver, whether to answer the call.
-
- Consider hackers, crackers, and phreaks. Their goal in life is to
- forcibly penetrate electronic systems without permission (sounds
- like rape doesn't it ?). They employ demon dialers and "finger
- hacking" to discover responsive numbers, often checking every
- number in a 10,000 number exchange.
-
- If they get a response such as a modem tone, they have a target
- and will often spend days or weeks trying every possible
- combination of codes to get in. With Caller-ID answer selection,
- the miscreant will never get to the modem tone in the first
- place, yet for an authorized number, the tone will appear on the
- second ring. Previously the best solution for dial-ups was to set
- the modem to answer on the sixth ring (ats0=6). Few hackers will
- wait that long but it can also irritate customers.
-
- 12) What error messages will Caller-ID return ?
-
- a) Out of Area - (Telco) the call came from outside the Telco's
- service area and the Telco has chosen not to return the ANI
- information.
-
- b) Blocked or Private - (Telco) the caller either has permanent
- call blocking enabled or has dialed star-six-seven for this call.
- You do not have to answer either.
-
- c) Buffer Full - (device manufacturer) there are many Caller-ID
- devices on the market and exactly how they have chosen to
- implement storage is up to the manufacturer. This probably mans
- that the divide has a limited buffer space and the device is
- either losing the earliest call records or has stopped recording
- new calls.
-
- 13) Why are so many people against Caller-ID ?
-
- FUD - Fear, Uncertainty, & Doubt or 10,000,000 lemmings can't be
- wrong. There were some justifiable concerns that some people
- (battered wives, undercover policemen) might be endangered or
- subject to harassment (doctors, lawyers, celebrities) by
- Caller-ID. As mentioned above there are several legitimate ways
- to either block Caller-ID or to have it return a different
- number. It is up to the caller. The advantage is that with
- Caller-ID, for the first time, the called party has the same
- "right of refusal".
-
- Expect yet another Telco service (at a slight additional charge)
- to be offered to return an office number for calls made from
- home. Crisis centers could return the number of the local police
- station.
-
-
- Compiled by Padgett Peterson. Constructive comments to:
- padgett@tccslr.dnet.mmc.com Brickbats >nul.
-
- ------------------------------
-
- From: gabioud@uni2a.unige.ch
- Subject: CATV Modems
- Organization: University of Geneva, Switzerland
- Date: Thu, 24 Mar 1994 08:12:15 GMT
-
-
- A CATV cable has a huge bandwidth available. A part of it is usually
- not used for TV channels and could be used (at least from a technical
- standpoint) for data transmission, if a return channel is available.
-
- Do you know any equipment (modem, remodulator, ...) that allows data
- communication over the CATV cable. On the user side, the modem should
- feature a well-known interface (RS232C, Ethernet, ...).
-
-
- Dominique Gabioud gabioud@uni2a.unige.ch
-
- ------------------------------
-
- Date: Thu, 24 Mar 1994 07:21:10 EST
- From: Peter M. Weiss <PMW1@PSUVM.PSU.EDU>
- Subject: FCC Gopher Service
- Organization: Penn State University
-
-
- I don't recall seeing this posted here (pete-weiss@psu.edu) --
-
- Date: Wed, 23 Mar 1994 17:12:09 -0600
- From: Bob Keller <rjk@telcomlaw.com>
- To: Multiple recipients of list <telecomreg@relay.adp.wisc.edu>
- Subject: Finger FCC Releases
-
- Taking a page from John Higgins' book, I will be temporarily putting
- five days' worth of FCC Daily Digests pulled from ftp.fcc.gov in my
- .plan file so that it can be accessed by fingering <rjk@telcomlaw.com>.
- This is being done for experimental purposes, but if anyone finds it
- useful in the meantime, so much the better. Be sure to open your
- capture buffer first, as the file is many screens long.
-
- It is also possible to Gopher to the FCC site [Gopher fcc.gov] as well
- a regular old ftp. Reportedly, the FCC is planning eventually to have
- an e-mail server and/or mailing list for accessing documents.
-
-
- Bob Keller Robert J. Keller, P.C. Internet: rjk@telcomlaw.com
- ---------- Federal Telecommunications Law Telephone: +1 301.229.5208
- KY3R 4200 Wisconsin Ave NW #106-261 Facsimile: +1 301.229.6875
- Washington, DC 20016-2143 USA CompuServe UID: 76100.3333
-
- ------------------------------
-
- Date: Wed, 23 Mar 94 16:44:47 EST
- From: Carl Moore <cmoore@BRL.MIL>
- Subject: Re: Country Code For San Marino
-
-
- +39 549 does appear in the Telecom Archives as "supplied by British
- Telecom" or words similar.
-
- ------------------------------
-
- From: smeets@duttncb.tn.tudelft.nl
- Subject: Re: Country code for San Marino
- Date: Thu, 24 Mar 94 13:18:41 MET
-
-
- Bill Hofmann writes:
-
- > Well, I checked with Sprint, they told me 378, however, I received a
- > private communication from someone in Rome who told me that as of
- > 1990, San Marino had been split from 541 and now has Italian city code
- > 549, and that further both country codes 295 and 378 are disallowed
- > from Rome. Can some folks in other countries check this out?
-
- The Dutch telephone authorities mention +39 549 for access to San Marino.
-
-
- Bob Smeets
-
- ------------------------------
-
- Subject: Information Wanted on Women and Telecom
- Date: Wed, 23 Mar 94 15:18:52 EST
- From: Melanie Spencer <mspencer@umce.umext.maine.EDU>
-
-
- I'm looking for information on women in telecommunications -- particu-
- larily statistics on participation and any cases of discrimination.
-
-
- [TELECOM Digest Editor's Note: In the past, women generally were in the
- front office -- line of fire -- positions directly interacting with the
- subscribers as service representatives and operators while men were
- in management and research. That is still true today, although not to
- as great an extent as a half century ago. Which jobs are 'more important'?
- I guess since the subscribers are the ones paying the bill, their inter-
- action with the 'phone company' through the operators and service reps
- is the most important consideration in how telco functions in my opinion,
- yet their wages and the way they are treated does not always reflect
- that, sorry to say. PAT]
-
- ------------------------------
-
- From: clearlake@ins.infonet.net
- Subject: Request For Info: Strategic Planning For Local Exchange Carrier
- Date: 23 Mar 1994 22:54:50 GMT
- Organization: INFOnet - Iowa Network Services, Inc.
- Reply-To: clearlake@ins.infonet.net
-
-
- I am asking for any resource info anyone might have regarding
- strategic planning models for local exchange carriers (telephone
- companies), specifically rural telephone companies.. I am working on a
- thesis for a master's in telecommunications and my topic is to prepare
- a strategic planning model for rural Iowa independent telephonies in a
- competitive environment.
-
- If there is info on strategic planning in a metro environment for telcos,
- that would be welcome as well. I would appreciate anything -- books,
- thesis materials, journals, etc. for my literature search and to ensure
- that nothing has been done on this same topic previously.
-
- Please leave any info in my email. Thanking you in advance.
-
-
- Jan Lovell, Assistant Manager,
- Clear Lake Independent Telephone Company,
- Clear Lake, Iowa
-
- ------------------------------
-
- Date: Wed, 23 Mar 1994 15:38:10 -0800
- From: david_mccord@INS.COM (David McCord)
- Subject: Re: Please Explain the Term 'Steaming Terminal'
-
-
- Steve <sematkos@syr.edu> wrote:
-
- > Could someone explain what this term means. Please email.
-
- I guess these is a corrupted reference to "streaming terminal."
-
- On a multipoint data communications line, if two or more devices
- attempt communications simultaneously, transmission fails. To avoid
- this, a typical protocol arrangement provides for devices to transmit
- ONLY when specifically requested to do so.
-
- A streaming terminal is one that is in violation of this arrangement,
- usually in a manner so that it is constantly transmitting and thereby
- fouling operation of the entire line. This can be a serious problem.
-
-
- david_mccord@ins.com International Network Services
- + 1 415 254 4229 voice Mountain View, California, USA
- + 1 415 967 3247 fax
-
- ------------------------------
-
- From: tgilson@DELPHI.COM (Terry Gilson)
- Subject: Re: Who Paid For My 550?
- Date: 24 Mar 1994 08:18:54 GMT
- Organization: Delphi Internet Services Corporation
-
-
- On Wed, Mar 23, Jim Cluett <cluett@mv.MV.COM asked:
-
- > Can anyone explain the economics of the $50 Motorola 550? The 550 is
- > selling locally at a discount department store for $50. Motorola can't
- > build 'em for that. The department store is acting as an agent for
- > both an A and a B carrier, but I don't think they can recover enough
- > from a year's contract to make up the difference. Who's subsidizing
- > this? It's probably me, but I don't quite see how.
-
- I'm not sure what it costs Motorola to make the 550, however, the
- current wholesale price to the Cellular Industry is from $250 to $280
- depending on where you get it, and deals with certain carriers bring
- it down lower than that. The department store you bought the phone
- from probably does not make anything from the on-going use of the
- phone, instead they may get a one-time commission for the activation
- of a number. This commission can run from $75.00 to $300.00+ depending
- on the rate plan and part of the country.
-
- It is the commission from the carrier that usually brings the phone
- prices way down. Gillette's theory ... give away the razor but charge
- a lot for the blades.
-
- In states where the cellular industry is regulated, such as California,
- the dealers can only sell up to $25.00 below their cost, and a quick
- glance through the newspaper advertisements will give you a pretty
- good idea of the cost of each phone.
-
- In my area, which is Southern California, our average phone bill is
- now around $135.00 per month including access charge and airtime. Most
- Carriers can recoup the commission paid for a number within the first
- year and still make some decent, or indecent ;-), profit.
-
-
- Terry Gilson tgilson@eis.calstate.edu
- DCN Cellular 805-379-3333 71220.2040@compuserve.com
- Westlake Village, CA tgilson@delphi.com
-
- ------------------------------
-
- Date: Thu, 24 Mar 94 06:02:14 EST
- From: dwn@dwn.ccd.bnl.gov (Dave Niebuhr)
- Subject: Re: Area Code 562
-
-
- In a recent TELECOM Digest Issue richgr@netcom.com (Rich Greenberg)
- wrote:
-
- > Pacific Bell & GTE just anounced that in 1996, LA will get its fourth
- > area code. 562 will overlay the present 213-818-310 areas, and will
- > be used for cellular phones and pagers.
-
- > Four area codes in one metro area. Can anybody beat that?
-
- and thus did the Editor write:
-
- > [TELECOM Digest Editor's Note: Well the New York City metro area has quite
- > a few now: 212/718/914/907, what else? Are we counting New Jersey? PAT]
- ^^^ ^^^
-
- 907 is Alaska; it is 917
- 914 is metro NYC covering Rockland, Westchester, part of Orange and
- possibly Dutchess and Putnam counties.
-
- Add AC 516 (Long Island) and parts of ACs 201/708 (NJ) and part of
- AC 203 (Ct.)
-
- With the exception of NJ, all of the ACs listed are part of the NYC
- LATA.
-
-
- Dave Niebuhr Internet: dwn@dwn.ccd.bnl.gov (preferred)
- niebuhr@bnl.gov / Bitnet: niebuhr@bnl
- Senior Technical Specialist, Scientific Computing Facility
- Brookhaven National Laboratory Upton, NY 11973 (516)-282-3093
-
- ------------------------------
-
- Date: Thu, 24 Mar 1994 07:09:22 -0500
- From: Jonathan_Welch <JHWELCH@ecs.umass.edu>
- Subject: Re: Telecom Business Idea
-
-
- In article <telecom14.142.8@eecs.nwu.edu>, voorst@dordt.edu (Dale Van
- Voorst) writes:
-
- > I am looking for input on a telecommunications business idea that I
- > have. I live in a relatively small town that does not have local
- > access numbers for any of the on-line services (Compuserve, Prodigy,
- > AOL, etc). If you want to access these services, you must pay long
- > distance charges on top of your normal membership fees.
-
- If you're going to go to the trouble of leasing a line you might be
- better off setting up a 486DX50 pc running linux and lease the line to
- an internet provider. You'd then sell accounts on your machine for a
- flat monthly rate. You'd have to be sure your local calling area
- encompases enough subscribers so you don't end up losing money.
-
-
- Jonathan Welch VAX Systems Manager Umass/Amherst JHWELCH@ecs.umass.edu
-
- ------------------------------
-
- Date: Thu, 24 Mar 94 14:11:54 +0100
- From: Thierry.Samama@aar.alcatel-alsthom.fr (Thierry Samama)
- Subject: Re: International Toll Free Numbers
- Reply-To: samama@aar.alcatel-alsthom.fr
- Organization: Alcatel Alsthom Recherche (France)
-
-
- In article 7@eecs.nwu.edu, theone@email.teaser.com (Rachid Benzaoui)
- writes:
-
- > How would it be possible to know the French equivalent numbers of American
- > international toll-free numbers?
-
- In France, international toll free numbers are of the form 05 90 mc
- du, where 05 is the usual toll free prefix. Also, I believe (but that
- would need to be confirmed) that toll free choke numbers are 05 70.
-
- ------------------------------
-
- Subject: Obtaining Files From International Telecommunications Union
- Date: Thu, 24 Mar 94 09:06:11 CST
- From: Carl Law <claw@cix.compulink.co.uk>
- Reply-To: claw@cix.compulink.co.uk
-
-
- I am a new user on Usenet. I write telecom articles for various
- journals and for the {Financial Times} in London, but live in Northern
- Ireland where, so far, I cannot track down the ITU yearbook and
- analogous publications. Could you possibly tell me the command
- sequence on Usenet to punch thru to their computer in Geneva?
-
-
- Regards,
-
- Carl Edgar Law in Belfast, N. Ireland.
-
-
- [TELECOM Digest Editor's Note: Well, first of all, we do not want to
- confuse 'Usenet' (a collection of newsgroups circulated via 'Internet',
- a network which joins together computers and other networks around the
- world with the Internet itself. The Internet is much, much larger than
- just the component we call Usenet, which coincidentally is just one of
- a few different collections of newsgroups. There is also a collection
- of newsgroups in a system called 'alt' -- they're not technically part
- of Usenet -- and there are numerous regional and local collections of
- newsgroups with limited circulation. What you want to know, I think,
- is how to connect to the computer at ITU using the facilities of your
- local site in conjunction with the Internet. Usenet has nothing to do
- with it.
-
- The network address of the International Telecommunications Union is
- 'itu.ch'. The 'ch' stands for Switzerland, and the ITU is located in
- Geneva. For starters, you need to be using a computer (or connected
- through your personal PC or terminal to a computer) which is connected
- to the Internet in one way or another. If a realtime, live connection
- exists, then you can connect to ITU using 'anonymous ftp', and perhaps
- using other similar services such as Gopher or WEB. The instructions
- for those services are detailed, and I won't cover them here right
- now. Without having a realtime online Internet connection, then the
- thing you would have to do is send email provided ITU has an automated
- program running to process email *as though it were coming via ftp*.
-
- At this point I will defer to our friends at ITU since we have not
- heard from them in awhile anyway, and perhaps Lucio or someone else
- there will forward a file dealing with the ITU public documents and
- how to obtain them. I am making this deferral since I believe in the
- next few days there will be an important announcement to share with
- all readers of TELECOM Digest (jointly by the ITU and myself) and it
- would be good to do it all at the same time. In the meantime, Carl,
- what you should do is make inquiries of your system administrator
- regards remote connectivity to other computers using ftp, Gopher and
- similar services. The way it is done is universal, meaning not only
- are the instructions pertinent to connecting with ITU, but to any site
- where there may be documents you wish to obtain. PAT]
-
- ------------------------------
-
- End of TELECOM Digest V14 #145
- ******************************
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