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- Extracting [Basic4.doc] ...
-
-
- ==========================
- =BASIC TELECOMMUNCIATIONS=
- ==========================
- PART IV
-
- PREFACE:
- --------
-
- Part IV will deal with the various types of operators, office hierarchy,
- & switching equipment.
-
-
- OPERATORS:
- ----------
-
- There are many types of operators in The Network and the more common ones
- will be discussed.
-
- TSPS Operator:
-
- The TSPS [(Traffic Service Position System) as opposed to This Shitty Phone
- Service] Operator is probably the bitch (or bastard for the phemale
- liberation-ists) that most of us are use to having to deal with.
-
- Here are her responsibilities:
-
- 1) Obtaining billing information for Calling Card or 3rd number calls.
-
- 2) Identifying called customer on person-to-person calls.
-
- 3) Obtaining acceptance of charges on collect calls.
-
- 4) Identifying calling numbers. This only happens when the calling # is not
- automatically recorded by CAMA (Centralized Automatic Message Accounting) &
- forwarded from the local office. This could be caused by equipment failures
- (ANIF - Automatic Number Identification Failure) or if the office is not
- equipped for CAMA (ONI - Operator Number Identification).
-
- <I once had an equipment failure happen to me & the TSPS operator came on
- and said, "What # are you calling FROM?" Out of curiosity, I gave her
- the # to my CO, she thanked me & then I was connected to a conversion that
- appeared to be between a frameman & his wife. Then it started ringing the
- party I originally wanted to call & everyone phreaked out (excuse the pun).
- I immediately dropped this dual line conference!>
-
- You shouldn't mess with the TSPS operator since she KNOWS where you are
- calling from. Your number will show up on a 10-digit LED read-out (ANI board)
- She also knows whether or not you are at a fortress fone & she can trace
- calls quite readily. Out of all the operators, she is one of the MOST
- DANGEROUS.
-
- INWARD Operator:
-
- This operator assists your local TSPS ("O") operator in connecting calls.
- She will never question a call as long as the call is within HER SERVICE AREA.
- She can only be reached via other operators or by a Blue Box. From a BB, you
- would dial KP+NPA+121+ST for the INWARD operator that will help you connect
- any calls within that NPA only. (Blue Boxing will be discussed in a future
- part of BASIC TELCOM)
-
- DIRECTORY ASSISTANCE Operator:
-
- This is the operator that you are connected to when you dial: 411 or NPA-
- 555-1212. She does not readily know where you are calling from. She does not
- have access to unlisted #'s, but she does know if an unlisted # exists for a
- certain listing.
-
- There is also a directory assistance for deaf people who use Teletypewriters
- If your modem can transfer BAUDOT [(45.5 baud)/ (the Apple Cat can)], then you
- can call him/her up and have an interesting conversation. The # is: 800-855-
- 1155. They uses the standard Telex abbreviations such as GA for Go Ahead. They
- tend to be nicer & will talk longer than your regular operators. Also, they
- are more vulnerable into being talked out of information through the process
- of "social engineering" as Cheshire Catalyst would put it.
-
- <Unfortunately, they do not have access to much. I once bullshitted with
- one of these operators and I found out that there are 2 such DA offices that
- handle TTY. One is in Philadelphia and the other is in California. They have
- approximately 7 operators each. Most of the TTY operators think there job is
- boring (based on an official "BIOC poll"). They also feel they are under-
- paid. They actually call up a regular DA # to process your request (Sorry, no
- fancy computers!).>
-
- Other operators have access to their own DA by dialing KP+NPA+131+ST (MF).
-
- In the confusion due to the aftermath of the Bull System break-up, it seems
- that it will now cost 50 cents per DA call! Exceptions seem to be Canadian
- DA & the TTY DA (for the time being). Thus you might be able to avoid being
- charged for DA calls by using your computer [running at 45.5 baud!] and
- their 800 TOLL-FREE #! If they decide to charge from fortresses also, the
- method of making DA calls from the fortress and purposely asking for an
- unlisted # so you can have the operator credit you home # will no longer work!
-
-
- CN/A Operators:
-
- CN/A operators are operators that do exactly the opposite of what directory
- assistance operators are for. See part II, for more info on CN/A & #'s. In
- my experiences, these operators know more than the DA op's do & they are more
- susceptible to "social engineering." It is possible to bullshit a CN/A
- operator for the NON-PUB DA # (ie, you give them the name & they give you the
- unlisted #). This is due to the fact that they assume your are a phellow
- company employee. Unfortunately, the break-up has resulted in the break-up of
- a few NON-PUB #'s and policy changes in CN/A.
-
- INTERCEPT Operator:
-
- The intercept operator is the one that you are connected to when there are
- not enough recordings available to tell you that the # has been disconnected
- or changed. She usually says, "What # you callin'?" with a foreign accent.
- This is the lowest operator lifeform. Even though they don't know where you
- are calling from, it is a waste of your time to try to verbally abuse them
- since they usually understand very little English.
-
- Incidentally, a few areas do have intelligent intercept operators.
-
- OTHER Operators:
-
- And then there are the: Mobile, Ship-to-Shore, Conference, Marine Verify,
- "Leave Word & Call Back," Rout & Rate (KP+800+141+1212+ST - new # as result of
- Bell breakup), & other special operators who have one purpose or another in
- the Network.
-
- Problems with an Operator? Ask to speak to their supervisor...or better
- yet, the Group Chief (who is the highest ranking official in any office)
- who is the equivalent of the Madame in a whorehouse (if you will excuse the
- analogy).
-
- By the way, some CO's that will allow you to dial a 1 or 0 as the 4th digit,
- will also allow you to call special operators & other phun Telco #'s
- without a blue box. This is very rare though! For example, 212-121-1111
- will get you a NY Inward Operator.
-
-
- ==================
- =OFFICE HIERARCHY=
- ==================
-
- Every switching office in North America (the NPA system), is assigned an
- office name & class. There are five classes of offices numbered 1 through 5.
- Your CO is most likely a class 5 or end office. All Long-Distance (Toll) calls
- are switched by a toll office which can be a class 4, 3, 2, or 1 office.
- There is also a 4X office called an intermediate point. The 4X office is a
- digital one that can have an unattended exchange attached to it (known as a
- Remote Switching Unit-RSU).
-
- The following chart will list the Office #, name, & how many of those
- offices existed in North America in 1981.
-
- Class Name Abb # Existing
- ----- ---------------- --- ------------
- 1 Regional Center RC 12
- 2 Sectional Center SC 67
- 3 Primary Center PC 230
- 4 Toll Center TC 1,300
- 4P Toll Point TP
- 4X Intermediate Pt IP
- 5 End Office EO 19,000
- R RSU RSU
-
- When connecting a call from one party to another, the switching equipment
- usually tries to find the shortest route between the Class 5 end office of
- the caller & the Class 5 end office of the called party. If no inter-office
- trunks exist between the 2 parties, it will then move upto the next highest
- office for servicing (Class 4). If the Class 4 office cannot handle the call
- by sending it to another Class 4 or 5 office, it will be sent to the next
- office in the hierarchy (3). The switching equipment first uses the
- high-usage interoffice trunk groups, if they are busy it then goes to the
- final trunk groups on the next highest level. If the call cannot be connected
- then, you will probably get a re-order [120 IPM (Interruptions Per Minute)
- busy signal] signal. At this time, the guys at Network Operations are
- probably shitting in their pants and trying to avoid the dreaded Network
- Dreadlock (as seen on TV!).
-
- It is also interesting to note that 9 connections in tandem is called
- ring-around-the rosy and it has never occurred in telephone history. This
- would cause an endless loop connection. [a neat way to really screw-up the
- Network]
-
- The 10 regional centers in the US & the 2 in Canada are all interconnected.
- They form the foundation of the entire telephone network. Since there are
- only 12 of them, they are listed below:
-
- Class 1 Regional Office Location NPA
- ---------------------------------- ---
- Dallas 4 ESS 214
- Wayne, PA 215
- Denver 4T 303
- Regina No.2 SP1-4W [Canada] 306
- St. Louis 4T 314
- Rockdale, GA 404
- Pittsburgh 4E 412
- Montreal No.1 4AETS [Canada] 504
- Norwich, NY 607
- San Bernardino, CA 714
- Norway, IL 815
- White Plains 4T, NY 914
-
- =====================
- =SWITCHING EQUIPMENT=
- =====================
-
- In the Network, there are 3 major types of switching equipment. They are
- known as: Step, Crossbar, & ESS.
-
-
- STEP-BY-STEP (SxS)
-
- The Step-By-Step, a/k/a the Strowger switch or two-motion switch, was
- invented in 1889 by an undertaker named Almon Strowger. He invented this
- mechanical switching equipment because he felt that the biased operator was
- routing all requests for an 'undertaker' to her husband's business.
-
- Bell started using this system in 1918 & as of 1978, over 53% of the Bell
- exchanges used this method of switching. This figure is probably
- substantially less now.
-
- Step-by-Step switching is controlled directly by the dial pulses which move
- a series of switches (called the switch train) in order. When you first pick
- up the fone under SxS, a linefinder acknowledges the request (sooner or later)
- by sending a dial tone. If you then dialed 1234, the equipment would first
- find an idle selector switch. It would then move vertically 1 pulse, it would
- then move horizontally to find a free second selector, it would then move 2
- vertical pulses, step horizontally to find the next selector, etc. Thus the
- first switch in the train takes no digits, the second switch takes 1 digit,
- the third switch takes 1 digit, & the last switch in the train (called the
- connector) takes the last 2 digits & connects your calls. A normal (10,000
- line) exchange requires 4 digits (0000-9999) to connect a local call & thus it
- takes 4 switches to connect every call (linefinder, 1st & 2nd selectors, & the
- connector) .
-
- While it was the first, SxS sucks for the following reasons:
-
- [1] The switches often become jammed thus the calls often become blocked.
-
- [2] You can't use DTMF (Dual-Tone Multi-Frequency a/k/a Touch-Tone)
- directly. It is possible that the Telco may have installed a conversion kit
- but then the calls will go through just as slow as pulse, anyway!
-
- [3] They use a lot of electricity & mechanical maintenance. (bad from Telco
- point of view)
-
- [4] Everything is hardwired.
-
- They can still hook up pen registers & other shit on the line so it is not
- exactly a phreak haven.
-
- You can identify SxS offices by:
-
- (1) Lack of DTMF or pulsing digits after dialing DTMF.
-
- (2) If you go near the CO, it will sound like a typewriter testing factory.
-
- (3) Lack of speed calling, call forwarding, & other custom services.
-
- (4) Fortress fones that want your money first (as opposed to dial tone
- first ones).
-
- The preceding don't necessarily imply that you have SxS but they surely give
- evidence that it might be. Also, if any of the above characteristics exist,
- it certainly isn't ESS! Also, SxS have pretty much been eradicated from large
- metropolitan areas such as NYC (212).
-
-
- CROSSBAR:
-
- There are 3 major types of Crossbar systems called: No. 1 Crossbar (1XB),
- No. 4 Crossbar (4XB), & No. 5 Crossbar (5XB). 5XB has been the primary end
- office switch of Bell since the 60's and thus it is in wide-use. There is
- also a Crossbar Tandem (XBT) used for toll-switching.
-
- Crossbar uses a common control switching method. When there is an incoming
- call, a stored program determines its route through the switching matrix.
-
- In Crossbar, the basic operation principle is that a horizontal & a vertical
- line are energized in a matrix known as the crosspoint matrix. The point
- where these 2 lines meet in the matrix is the connection.
-
-
- +===+
- =ESS=
- +===+
-
- Electronic Switching System (ESS)
- The Phreak's Nightmare Come True
- (or Orwell's Prophecy as 2600 puts it)
-
-
- ESS is Bell's move towards the Airstrip One society depicted in Orwell's
- 1984.
-
- With ESS, EVERY single digit that you dial is recorded--even if it is a
- mistake. They know who you call, when you call, how long you talked for, &
- probably what you talked about (in some cases). ESS can (and is) also
- programmed to print out #'s of people who make excessive calls to 800 #'s or
- directory assistance. This is called the "800 Exceptional Calling Report."
- ESS could also be programmed to print out logs of who calls certain #'s--like
- a bookie, a known communist, a BBS, etc The thing to remember with ESS is that
- it is a series of programs working together. These programs can be very
- easily changed to do whatever they want it to do. This system makes the job of
- Bell Security, the FBI, NSA, & other organizations that like to invade
- privacy incredibly easy.
-
- With ESS, tracing is done in microseconds (Eine Augenblick) & the results
- are printed at the console of a Bell Gestapo officer. ESS will also pick up
- any "foreign" tones on the line such as 2600 Hz!
-
- Bell predicts that the country will become totally ESS by the 1990's.
-
- You can identify ESS by the following which are usually ESS functions:
-
- [1] Dialing 911 for help.
- [2] Dial-Tone-First fortresses.
- [3] Custom Calling Services such as:
- Call Forwarding, Speed Dialing, & Call Waiting. (Ask your business
- office if you can get these.)
- [4] ANI (Automatic Number Identification) on LD calls.
-
- Phreaking does not come to a complete halt under ESS though--just be very
- careful, though!!!
-
- Due to the fact that ESS has a computer generated "artificial" ring, you are
- not directly connected to the called parties line until he picks up.
- Therefore, Black Boxes & Infinity Transmitters will not work under ESS!
-
- NOTE: Another interesting way to find out what type of equipment you are on
- is to raid the trash can of you local CO--this art will discussed in a
- separate article soon. Asking for a tour of your CO for a "school
- report" can also be helpful.
-
-
-
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