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- RECOVERY PROCEDURES IF YOU ENCOUNTER "BLOCK ERASE ERROR 27" DURING THE FLASH
- PROCEDURE FOR THE 9/20/96 CODE REVISION.
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- STEPS:
- ------
- 1. Try flashing the modem back with the 1/23/96 (12396.EXE) file. This file
- was self-extracted when you ran the USRSDL.EXE file.
- 2. If step one fails, power the modem off and set dips switches as follows:
-
- EXTERNAL MODEMS INTERNAL MODEMS
- ----------------- ----------------
- 1 - ON 1 - ON
- 5 - ON 5 - ON
- 10 - ON 7 - ON
- All other dip switches should be OFF 10 - ON
- All other dips should be OFF
-
- 3. Power modem back on and start flash procedure again. If the flash back is
- successful you will still need to send the modem in for warranty repair at
- your convenience.
-
- *** If steps 2 & 3 fail you will need to contact US Robotics Courier Support
- at 800-550-7800 and select Option 3 when prompted for a Service Repair
- Order(SRO).
-
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